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Arcserve Cloud Direct vs Veeam Data Cloud for Microsoft 365 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 11, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Cloud Direct
Ranking in Cloud Backup
51st
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
Disaster Recovery as a Service (15th)
Veeam Data Cloud for Micros...
Ranking in Cloud Backup
7th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
69
Ranking in other categories
SaaS Backup (2nd)
 

Mindshare comparison

As of May 2025, in the Cloud Backup category, the mindshare of Arcserve Cloud Direct is 0.3%, down from 0.3% compared to the previous year. The mindshare of Veeam Data Cloud for Microsoft 365 is 5.1%, down from 7.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

reviewer1321896 - PeerSpot reviewer
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.
MehmetAksoy - PeerSpot reviewer
Reliable rollback features for smooth IT operations and an easy setup
We are using Veeam Backup for Microsoft 365 to take backups of shop floor PCs. I use it for clients locally, particularly for critical machines. It is also used globally for server-side backups and includes scheduling features like taking ten backups every Sunday when the factory is closed. This…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup retention was pretty good. Being able to archive users who had been backed up, is a good functionality. Even if they've been deactivated it'll keep the backups and keep them protected."
"It's user-friendly, especially for taking incremental backups."
"We are able to store it on various cloud providers such as Amazon S3, Rocket, Azure, and IBM Cloud. It can also do on-premise integration, and we are able to use storage from on-premise. We are also able to recover data. It is a really good and intuitive solution. Veeam has developed a fantastic product. I've never seen anything that I don't like about Veeam. It looks like a very complete solution. It is really mature, simple to use, and quite interrogative. It also has APIs for writing scripts."
"The solution is stable and reliable."
"Veeam Backup for Office 365 has good security, and I also like the process they use for backups."
"The most valuable feature is that we don't need different agents to back up our files from different accounts."
"It’s amazing how the solution helps restore old data."
"The feature that I like the most is the system backup recovery from OneDrive."
"Once you set it up, it works very well. You do not have to go back to reconfigure it– it is very easy to use"
 

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"The solution announced many features two years ago, and they still have not happened, so I would hope that the next release has these ready to go."
"It would be beneficial to implement a mechanism that allows for more efficient input processing, such as recognizing the first capital letter of an email account."
"It requires quite an amount of infrastructure. You have to set up the instance, and you need to know quite a bit about Microsoft 365 authentication. For some customers, it is a challenge."
"The solution should provide more integration with Teams and SharePoint Online to perform other tasks."
"As with all things, the solution can be improved by reducing the cost."
"Some additional training materials would be helpful."
"When you are working in the Cloud security is very important."
"The solution should have backup integration features, not just concerning mail but also when it comes to such solutions as SharePoint."
 

Pricing and Cost Advice

Information not available
"Veeam Backup for Microsoft 365 is expensive, and I rate it an eight out of ten."
"The pricing is middle-of-the-road compared with competing products."
"From our perspective in South Africa, our biggest challenge is the exchange rate from the South African currency to the US dollar. This makes it a bit pricey for us. However, compared to other backup solutions available, I would rate the pricing at a nine out of ten. For the servers, features, and functionality you get, it's worth the money. Of course, we'd always prefer things to be cheaper, but we also understand that you have to pay for proper functionality. So overall, it's not badly priced at all."
"There is an annual license required and a per-user fee for this solution."
"Its price is a little bit high, but it is a fantastic solution. It is more expensive than NetApp."
"The pricing model makes this solution more expensive than it needs to be."
"I think it's a fair price. It's around $36 per user, so I think it's a fair price for our customers."
"The cost of Veeam Backup for Office 365 is $19 for one mailbox."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
20%
Comms Service Provider
7%
Manufacturing Company
7%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What do you like most about Veeam Backup for Office 365?
The tool is easy to use and straightforward regarding restoration and creating backups. It's user-friendly, providing results and sending alerts when something goes wrong.
What is your experience regarding pricing and costs for Veeam Backup for Office 365?
The pricing for Veeam Backup is fair for our infrastructure when used solely for backup, yet transitioning to a cloud solution was not cost-effective for us.
 

Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
Veeam Backup for Office 365, Veeam Backup for Microsoft Office 365
 

Overview

 

Sample Customers

Lion
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Find out what your peers are saying about Veeam Software, Commvault, Zerto and others in Cloud Backup. Updated: April 2025.
851,451 professionals have used our research since 2012.