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Arc XP Experience Platform vs Sprout Social comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arc XP Experience Platform
Ranking in AI Content Creation
5th
Average Rating
9.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
Digital Asset Management (4th)
Sprout Social
Ranking in AI Content Creation
66th
Average Rating
8.8
Number of Reviews
12
Ranking in other categories
Social CRM (6th), Social Media Management Solutions (5th), Social Media Analytics Software (2nd), AI Customer Experience Personalization (112th)
 

Mindshare comparison

As of March 2026, in the AI Content Creation category, the mindshare of Arc XP Experience Platform is 1.5%. The mindshare of Sprout Social is 1.3%. It is calculated based on PeerSpot user engagement data.
AI Content Creation Mindshare Distribution
ProductMindshare (%)
Arc XP Experience Platform1.5%
Sprout Social1.3%
Other97.2%
AI Content Creation
 

Featured Reviews

Maxime Topolov - PeerSpot reviewer
Co-Founder, CEO at Code.store
Manage extensive content workflows with user-friendly interface and WebScan feature
What we appreciate about Arc XP is its comprehensiveness. For media organizations with numerous content contributors, creators, and curators, Arc offers a complete solution that addresses all their needs. It provides all the necessary tools for managing extensive content workflows, which we find particularly valuable. Another standout feature is its user-friendly interface. It’s very intuitive, similar to Microsoft Word, making it accessible for journalists and content creators who may not have technical expertise. Lastly, the WebScan feature is exceptional. It functions like a newsroom project management tool, helping to organize and track content planning and workflow. This feature is unique to Arc and is highly beneficial for editorial planning.
Joyce Mayor - PeerSpot reviewer
Project Manager at Procter & Gamble
Unified social workflows have transformed reporting, listening, and engagement across channels
The best features Sprout Social offers are exceptional reporting capabilities and an intuitive user interface. I have several colleagues who use it to create posts, and the training takes about five minutes, especially for new users. Excellent customer service and a great social listening tool stand out as well. Aggregating mentions, quickly assessing the competitive landscape by channel, and excellent and highly responsive customer service are key strengths. I love the Sprout Social link feature to connect Instagram users with the URLs I am directing them to, and the flexibility to schedule across platforms in bulk or individually at optimal post times is valuable.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It’s very intuitive, similar to Microsoft Word, making it accessible for journalists and content creators who may not have technical expertise."
"Arc XP Experience Platform is easy to use and flexible for creating different components in the front end."
"Sprout Social has positively impacted my organization through time saving, quick reporting, and easy connection to our social media platforms."
"Switching to Sprout Social saved our business and helped us achieve all we needed to achieve."
"One of the biggest advantages of Sprout Social is its user-friendly dashboard and clear visual reports, which make it easy to interpret data and present insights to clients."
"Sprout Social has saved us a lot of time, provided the convenience of a single login to multiple socials, and requires less time for training, making it very easy to use and start using it."
"Sprout Social has positively impacted my organization by saving us time and effort."
"Sprout Social has made a huge positive impact on my organization by centralizing social media efforts in a way that the central university relations team can have a better view on what's happening across the university to report off of, as well as creating more of a community space around social media marketing and best practices."
"Sprout Social is the best; it is very good, actually, because I have used Intercom and Zendesk, but when I look at the different software I have used as a customer service agent, I would go for Sprout Social as it is more complete and easy to navigate."
"Sprout Social has positively impacted my organization by facilitating seamless content planning and publishing, allowing us to engage with our clients and the public with well-timed and relevant posts."
 

Cons

"For a small site, Arc XP Experience Platform is not worth it."
"Arc XP could add structured content."
"There were definitely a lot of issues with billing regarding how Sprout Social bills, and that actually is my biggest issue with the platform."
"Sprout Social can be improved as it lacks native support for every social network."
"I wish the ability to tag other Facebook pages was a reality with Sprout Social."
"As of now, I have been using Sprout Social for almost two years, but there are some glitches in the back-end; sometimes the posts are not integrated or do not come with the proper details, proper dates, or proper content."
"I believe technical support must be improved in Sprout Social."
"Sprout Social could be improved in several areas. The user interface could be more user-friendly and intuitive for new users."
"Sprout Social can be improved because the user experience of having hundreds of channels to navigate can be quite fiddly, especially when trying to bulk post."
"I sometimes find it difficult to drill down into deeper analytics when using Sprout Social."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
23%
Manufacturing Company
11%
Outsourcing Company
10%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Midsize Enterprise1
Large Enterprise12
 

Questions from the Community

What is your experience regarding pricing and costs for Arc XP Experience Platform?
Arc XP Experience Platform pricing is high, yet you get a lot in return. The price may increase depending on your data usage and the number of modules you integrate.
What needs improvement with Arc XP Experience Platform?
For a small site, Arc XP Experience Platform is not worth it. The cost is high. It's better suited for larger sites with more users. They give you all the back end, so you don’t need to build a lot...
What is your primary use case for Arc XP Experience Platform?
We use Arc XP Experience Platform on the front end. In the back end, we use Amazon's service and React to create all the components.
What is your experience regarding pricing and costs for Sprout Social?
My experience with pricing, setup cost, and licensing is that Sprout Social delivers good value for the price, making it very cost-effective.
What needs improvement with Sprout Social?
I wish the ability to tag other Facebook pages was a reality with Sprout Social. I think a partnership with unavailable platforms like Nextdoor would be a great improvement for my experience with S...
What is your primary use case for Sprout Social?
My main use case for Sprout Social is social media scheduling, posting, and analytic reports, as it is a helpful tool with comprehensive reporting on social media accounts, detailing the campaign's...
 

Overview

 

Sample Customers

Information Not Available
Hyatt, Stanford University, Coldwell Banker, Razorfish, UPS, Box, Zipcar, PepsiCo, YogurtLand, Dove, TechSmith
Find out what your peers are saying about Arc XP Experience Platform vs. Sprout Social and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.