Arc XP Experience Platform vs Sprout Social comparison

Arc XP Experience Platform

Read 17 Sprout Social reviews

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Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Arc XP Experience Platform and Sprout Social based on real PeerSpot user reviews.

Find out in this report how the two AI Content Creation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Arc XP Experience Platform vs. Sprout Social Report (Updated: June 2026).

Arc XP Experience Platform vs. Sprout Social

June 2026

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Helped 909,725 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arc XP Experience Platform

Ranking in AI Content Creation

9th

Average Rating

9.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Digital Asset Management (5th)

Sprout Social

Ranking in AI Content Creation

2nd

Average Rating

8.2

Number of Reviews

Ranking in other categories

Social CRM (3rd), Social Media Management Solutions (4th), Social Media Analytics Software (1st), AI Customer Experience Personalization (10th)

Mindshare comparison

As of August 2026, in the AI Content Creation category, the mindshare of Arc XP Experience Platform is 1.4%, up from 0.9% compared to the previous year. The mindshare of Sprout Social is 1.2%. It is calculated based on PeerSpot user engagement data.

AI Content Creation Mindshare Distribution
Product	Mindshare (%)
Sprout Social	1.2%
Arc XP Experience Platform	1.4%
Other	97.4%

AI Content Creation

Featured Reviews

Maxime Topolov

Co-Founder, CEO at Code.store

Manage extensive content workflows with user-friendly interface and WebScan feature

What we appreciate about Arc XP is its comprehensiveness. For media organizations with numerous content contributors, creators, and curators, Arc offers a complete solution that addresses all their needs. It provides all the necessary tools for managing extensive content workflows, which we find particularly valuable. Another standout feature is its user-friendly interface. It’s very intuitive, similar to Microsoft Word, making it accessible for journalists and content creators who may not have technical expertise. Lastly, the WebScan feature is exceptional. It functions like a newsroom project management tool, helping to organize and track content planning and workflow. This feature is unique to Arc and is highly beneficial for editorial planning.

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Mirella Karpiesiuk

Social Engagement Manager at a healthcare company with 10,001+ employees

Centralized social channels have transformed daily engagement and reporting workflows

Regarding how Sprout Social can be improved, these are very minor areas. Sometimes we have this metric called action rate, which reflects how fast a message has been touched in Sprout Social, whether that is the message being tagged, responded to, or closed out. Apparently, we cannot get a 100% action rate because some responses come in that are auto-replied to, and that action rate misses that. I think this is one thing that can be improved: figuring out how to count those auto-responded messages. This is a niche area. Outside of that, I do not have much advice for improvements in Sprout Social; I truly think it is a hub of value and provides a lot for us. The user interface is great; it is super friendly. For someone who has never touched it before, I knew where everything was and maneuvered through it within a week of using it. The integrations are seamless with all of our social media accounts: Reddit, YouTube, Instagram, Facebook, and all of that. We can also export data and PDF files, which helps us with other projects. I see very minimal improvements needed on my end; I think it is a very valuable program that we use.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It’s very intuitive, similar to Microsoft Word, making it accessible for journalists and content creators who may not have technical expertise."

"Arc XP Experience Platform is easy to use and flexible for creating different components in the front end."

"Sprout Social is the best; it is very good, actually, because I have used Intercom and Zendesk, but when I look at the different software I have used as a customer service agent, I would go for Sprout Social as it is more complete and easy to navigate."

"In my experience, the best features Sprout Social offers are the ability to manage multiple campaigns."

"The only outcome I have seen in my workflow because of Sprout Social is the time, as the same thing if I do manually will cost me around maybe one day or two days, and using Sprout Social this time has shortened to maybe one hour or one and a half hour maximum."

"One of the biggest advantages of Sprout Social is its user-friendly dashboard and clear visual reports, which make it easy to interpret data and present insights to clients."

"Sprout Social has positively impacted my organization with enhanced engagements, enhanced reach for our social posts, and better ROI for our investment in our social channels."

"Sprout Social impacts my organization positively by allowing me to gauge the sentiment around different topics and helping me to stay on top of my social media growth and reporting."

"Sprout Social has positively impacted my organization by allowing us to streamline the scheduling of content, get ahead of everything so we can focus on the present, and pivot when necessary based on what is happening or not happening."

"I have definitely seen a return on investment with Sprout Social, as it has led to time savings, improved efficiency, and financial returns since not everything had to be manually posted."

More Sprout Social pros

Cons

"Arc XP could add structured content."

"For a small site, Arc XP Experience Platform is not worth it."

"If you do not already have existing solutions and you are using the platform to help schedule out marketing campaigns, it will not be that helpful."

"It is not perfect. Sometimes its information or its syncing to platforms is clunky, so you end up having slightly wrong information or data."

"I know Sprout Social is expensive; it is on the higher side."

"Maybe trying to figure out the reason why sometimes the engagement could be less when posted through Sprout Social rather than manually."

"Sprout Social can be improved because the user experience of having hundreds of channels to navigate can be quite fiddly, especially when trying to bulk post."

"My advice to others considering Sprout Social is that I believe it is a good platform to use temporarily for some clients, but it does not scale well for growth."

"There is a limitation for us with Sprout Social in publishing boosted content within LinkedIn, and we would appreciate that to be improved."

"As of now, I have been using Sprout Social for almost two years, but there are some glitches in the back-end; sometimes the posts are not integrated or do not come with the proper details, proper dates, or proper content."

More Sprout Social cons

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

17%

University

10%

Manufacturing Company

10%

Comms Service Provider

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	2
Large Enterprise	18

Questions from the Community

What is your experience regarding pricing and costs for Arc XP Experience Platform?

Arc XP Experience Platform pricing is high, yet you get a lot in return. The price may increase depending on your data usage and the number of modules you integrate.

What needs improvement with Arc XP Experience Platform?

For a small site, Arc XP Experience Platform is not worth it. The cost is high. It's better suited for larger sites with more users. They give you all the back end, so you don’t need to build a lot...

What is your primary use case for Arc XP Experience Platform?

We use Arc XP Experience Platform on the front end. In the back end, we use Amazon's service and React to create all the components.

What is your experience regarding pricing and costs for Sprout Social?

We do not mind the setup cost because the organization provides whatever we are asking for, and we are just working on it. We do not know much about pricing and setup costs as we have a separate te...

What needs improvement with Sprout Social?

I think enhanced AI features as well as APIs to talk to CRM programs would certainly make Sprout Social more efficient. Regarding Sprout Social's AI capabilities, I currently think they manage it w...

What is your primary use case for Sprout Social?

My main use case for Sprout Social is management of the social media channels at Harman, where we manage it for eight plus brands across key platforms like Facebook, Instagram, LinkedIn, TikTok, an...

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Product Reports

Download Arc XP Experience Platform product report

Digital Asset Management

August 2026

Download Sprout Social product report

July 2026

Overview

Arc XP Experience Platform excels in content management, allowing users to efficiently manage, edit, and deliver content across multiple online channels. It is praised for its seamless integration, real-time analytics, and SEO optimization, enhancing digital storytelling and audience engagement. The platform is also noted for its intuitive interface and scalability, ideal for high-traffic periods, making it a valuable tool for content-driven organizations aiming to improve productivity and operational efficiency.

Arc XP

Sprout Social provides social media management solutions with strengths in scheduling, analytics, and audience insights, assisting businesses in refining strategies.

Known for its intuitive interface and unified platform, Sprout Social supports efficient management across networks like Instagram, Facebook, and Twitter. It facilitates campaign coordination, communication centralization, and derives insightful reports on audience interactions. The platform’s social listening aids in tracking mentions and engaging with followers. Despite acclaim for its features, challenges include high pricing and a learning curve due to feature complexity. Feedback calls for improved data customization, image support, and third-party integrations.

What are the key features of Sprout Social?

Post Scheduling: Efficiently plan and automate posts across multiple accounts.
Smart Inbox: Centralizes messages from all social networks for streamlined communication.
Advanced Analytics: Offers comprehensive insights into audience engagement and performance metrics.
Social Listening: Monitors brand mentions for improved interaction and responsiveness.
Content Planning: Supports structured scheduling and publication to maintain brand consistency.

What benefits or ROI should users look for?

Time-Saving: Features like bulk scheduling enhance productivity and efficiency.
Audience Engagement: Detailed analytics help improve strategies and increase interaction rates.
Campaign Coordination: Centralized communication simplifies cross-platform management.
Brand Consistency: Ensures uniform messaging and adherence to brand guidelines.

In healthcare, there is a need for more tailored tools and templates. The industry seeks enhancements in analytics, scheduling, and integration capabilities. Non-marketing teams require simplified access to analytics and smoother integration with a broad range of social networks, including TikTok.

Sample Customers

Information Not Available

Hyatt, Stanford University, Coldwell Banker, Razorfish, UPS, Box, Zipcar, PepsiCo, YogurtLand, Dove, TechSmith