BMC Remedy EOL and Aranda Asset Management are competing in IT service and asset management. Aranda Asset Management often has an advantage due to its robust asset tracking features.
Features: BMC Remedy EOL includes integrated IT service management modules, powerful ticketing capabilities, and comprehensive service management features. Aranda Asset Management focuses on asset tracking, lifecycle management, and streamlined integration for asset-centric functionalities.
Ease of Deployment and Customer Service: BMC Remedy EOL offers structured setup guidance and extensive customer service that reduces integration time, favoring IT service deployment. Aranda Asset Management provides flexible cloud-based deployment and ongoing support, making it adaptable to diverse IT environments while maintaining customer service efficacy.
Pricing and ROI: BMC Remedy EOL often requires a higher initial investment with long-term ROI from its service management. Aranda Asset Management offers a cost-effective initial setup and suggests a quicker ROI, appealing to those focusing on asset management needs.
Product | Market Share (%) |
---|---|
BMC Remedy | 5.0% |
Aranda Asset Management | 0.5% |
Other | 94.5% |
Company Size | Count |
---|---|
Small Business | 13 |
Midsize Enterprise | 6 |
Large Enterprise | 19 |
Perform automatic hardware and software inventories, control licensing and measure the levels of software use at all workstations in your organization through a remote or online connection, in real time and from anywhere.
BMC Remedy [EOL] specializes in asset management with a focus on service ticket automation and integration with monitoring tools, supporting ITIL processes. Its customizable and scalable nature addresses the needs of complex environments.
BMC Remedy [EOL] provides essential asset management, service ticket automation, and incident and change management. With robust automation capabilities and CMDB integration, it ensures efficient IT process handling. Despite its adaptability and user-friendly design, challenges include a dated GUI, complex integration, and high pricing for mid-sized businesses. Improvements in customization, AI integration, and data management are important areas for growth. Transitioning to an accessible SaaS model and updated support would benefit users.
What are the key features of BMC Remedy [EOL]?BMC Remedy [EOL] is implemented across industries handling telecom infrastructure, IT equipment, and network components, ensuring effective customer request management and internal IT process efficiency. Its strong service ticket automation and integration capabilities facilitate seamless IT infrastructure management.
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