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AppWorx Workload Automation vs UiPath Orchestrator comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
JAMS automates job management, reducing costs and labor while enhancing efficiency and allowing staff to focus on critical tasks.
Sentiment score
8.2
AppWorx Workload Automation improves efficiency and ROI by enhancing automation, monitoring, and reducing job creation and management times.
Sentiment score
4.6
UiPath Orchestrator delivers ROI by enhancing efficiency, reducing overtime, and optimizing resources despite some uncertainty about its financial impact.
The design of JAMS makes it very easy to copy jobs and make minimal changes while ensuring functionality.
Cloud Engineer at a financial services firm with 501-1,000 employees
The product manages workloads efficiently, allowing our operators to learn and operate it quickly, which underscores its value to our business.
IT Infrastructure Manager with 10,001+ employees
It has significantly reduced the time required for tasks that were previously manual, such as running batch and online jobs and report submissions.
Senior Developer at a manufacturing company with 5,001-10,000 employees
The impact of UiPath Orchestrator's analytics on the decision-making process is important because it shortens the decision-making time, which helps customers.
Director - Enterprise & Govt. Business at Intellect Technolab
 

Customer Service

Sentiment score
6.4
JAMS offers impressive, knowledgeable support with quick, effective solutions, proactively addressing user needs through various channels.
Sentiment score
7.0
AppWorx support is praised for efficiency and availability, though experiences vary due to agreements and third-party complexities.
Sentiment score
6.7
UiPath Orchestrator support is knowledgeable but faces criticism for slow response times and occasional connectivity issues.
Their response is prompt, exemplifying how support should be.
Manager of Reliability Engineering and Security Operations at a computer software company with 501-1,000 employees
They are very quick to respond depending on the issue's severity.
System Engineer at a financial services firm with 1,001-5,000 employees
We contacted JAMS vendor, who guided us through the necessary steps, and after following their guidance, everything was resolved.
ETL Data Engineer at a tech vendor with 10,001+ employees
Their current support level is really good.
IT Infrastructure Manager with 10,001+ employees
Technical support is managed by third parties now, which complicates direct customer assistance from Broadcom.
Senior Developer at a manufacturing company with 5,001-10,000 employees
Their support teams are not sufficiently qualified to support us in our needs.
Sr. Manager, Digital Transformation at Raya Integration
It's on the better side, but still has room for improvement in the speed of response.
Director - Enterprise & Govt. Business at Intellect Technolab
I can give customer service an eight out of ten, though sometimes I find difficulties and have trouble finding support.
Senior Software QA Engineer at Promantus India Pvt Ltd
 

Scalability Issues

Sentiment score
6.6
JAMS efficiently scales to handle thousands of jobs daily, offering flexibility, ease, and consistent performance, though licensing may limit scalability.
Sentiment score
6.7
AppWorx Workload Automation's scalability receives mixed reviews, with outdated tech challenges yet some users report satisfactory performance.
Sentiment score
6.9
UiPath Orchestrator is scalable for varied enterprises, with user experiences differing based on infrastructure, configuration, and automation factors.
We might be underutilizing it, but as more jobs require processing, additional servers would be necessary.
System Engineer at a financial services firm with 1,001-5,000 employees
JAMS's scalability is noteworthy; we run 6,000 jobs per day without facing any problems.
Cloud Engineer at a financial services firm with 501-1,000 employees
The solution's flexibility in integration and scheduling across different environments suggests good scalability.
Senior Technical Director at Globant
 

Stability Issues

Sentiment score
7.4
JAMS is stable and reliable, with the desktop version praised, while rare issues are due to external factors.
Sentiment score
8.6
AppWorx Workload Automation is highly stable and reliable, with users confident in its performance despite minor connectivity issues.
Sentiment score
8.2
UiPath Orchestrator is rated highly for stability and reliability, with minimal integration problems and effective deployment capabilities.
We experience periods of major incidents annually due to capacity constraints, which result in job failures.
Manager of Reliability Engineering and Security Operations at a computer software company with 501-1,000 employees
Being on the new version, there's been zero downtime.
System Engineer at a financial services firm with 1,001-5,000 employees
We have not faced any real issues, and it’s the main reason why we haven't enabled a lot of the redundancy features.
IT Infrastructure Manager with 10,001+ employees
The solution is stable and integrated well with other systems.
Senior Technical Director at Globant
We usually install UiPath on-premises, and then we proceed with web application automations, which has been easy.
Senior Software QA Engineer at Promantus India Pvt Ltd
 

Room For Improvement

JAMS users seek enhanced UI, search, automation, security, AI integration, and documentation to improve functionality and performance.
AppWorx Workload Automation needs improvements in UI, security, scalability, AI, mainframe support, and simplified licensing.
UiPath Orchestrator needs UI improvements, flexible automation, better pricing, intuitive features, effective support, and enhanced integration.
Another area for improvement would be the addition of source control for jobs internally, as this feature would solve several problems for me.
Manager of Reliability Engineering and Security Operations at a computer software company with 501-1,000 employees
A major improvement would be the integration of AI to help us accomplish various tasks.
System Engineer at a financial services firm with 1,001-5,000 employees
If around 5,000 or more jobs run at a time, JAMS slows down, and we have to wait around five to 10 minutes or restart JAMS scheduler services.
ETL Data Engineer at a tech vendor with 10,001+ employees
AppWorx Workload Automation does not support mainframe environments.
IT Infrastructure Manager with 10,001+ employees
Licensing fees have increased as they charge based on executions rather than user agents, causing higher costs.
Senior Developer at a manufacturing company with 5,001-10,000 employees
I would prefer if the tool was more intuitive and it is important to maintain simplicity instead of combining multiple functionalities, potentially through different licensing models to restrict features.
Senior Technical Director at Globant
UiPath Orchestrator setup is easy, but the settings could be made easier for other people to understand.
Senior Software QA Engineer at Promantus India Pvt Ltd
I am interested in seeing more features like document understanding and AI integration.
Senior System Engineer at NEC Vietnam
 

Setup Cost

JAMS offers competitive pricing for enterprise scheduling, with flexibility in licensing and lower costs than Control-M and Tivoli.
AppWorx Workload Automation pricing receives mixed reviews, with concerns about high costs impacting license renewals and cost structure changes.
UiPath Orchestrator is pricey but valuable, offering cost-effective options for large organizations with included cloud features.
The price is fair considering the functionality and importance of the tool, although the increase did unsettle our management.
System Engineer at a financial services firm with 1,001-5,000 employees
Licensing now depends on execution counts as opposed to agent counts, leading to increased costs.
Senior Developer at a manufacturing company with 5,001-10,000 employees
The licensing is fair and reasonable for what the product offers.
IT Infrastructure Manager with 10,001+ employees
The pricing of UiPath Orchestrator is a bit high.
Sr. Manager, Digital Transformation at Raya Integration
Regarding licensing costs and setup costs, the pricing is on the higher side compared to other RPA solutions that are entering the market, which are much cheaper, and sometimes we cannot retain customers because of this.
Director - Enterprise & Govt. Business at Intellect Technolab
It would be beneficial for UiPath to further refine pricing, setup costs, and licensing by making their tool more intuitive and simplifying complex functionalities.
Senior Technical Director at Globant
 

Valuable Features

JAMS offers automation, intuitive scheduling, and integration, enhancing efficiency with flexible workflows, PowerShell support, and responsive user assistance.
AppWorx Workload Automation offers reliable and flexible scheduling, AI integration, and user-friendly interface for efficient workload management.
UiPath Orchestrator offers user-friendly interface, efficient scheduling, robust management, and AI features for seamless workflow automation and compliance.
JAMS has positively impacted my organization by completely removing the headache of scheduling jobs, not just for the organization but for all internal operations teams need.
Cloud Engineer at a financial services firm with 501-1,000 employees
This efficient feature has been invaluable, enabling us to streamline our workflow and enhance productivity.
Manager of Reliability Engineering and Security Operations at a computer software company with 501-1,000 employees
The most valuable feature of JAMS is its user-friendly interface, especially after upgrading from version six to seven.
System Engineer at a financial services firm with 1,001-5,000 employees
AppWorx Workload Automation's simplicity and powerful functionality are its most valuable features for us.
IT Infrastructure Manager with 10,001+ employees
Atomic Applications Manager is user-friendly and accommodates around 100 users who can monitor and run their jobs effectively.
Senior Developer at a manufacturing company with 5,001-10,000 employees
The centralized nature of UiPath Orchestrator provides a seamless experience for managing automation processes.
Senior Technical Director at Globant
Compared to UiPath, there are many packages available to make automation easier, which is why I find UiPath to be the best.
Senior Software QA Engineer at Promantus India Pvt Ltd
We use UiPath Orchestrator to connect with different applications, extract and analyze data by specific criteria, and send emails.
Senior System Engineer at NEC Vietnam
 

Categories and Ranking

JAMS
Sponsored
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
37
Ranking in other categories
No ranking in other categories
AppWorx Workload Automation
Ranking in Workload Automation
13th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
UiPath Orchestrator
Ranking in Workload Automation
6th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Workload Automation category, the mindshare of JAMS is 2.6%, up from 1.6% compared to the previous year. The mindshare of AppWorx Workload Automation is 1.8%, up from 1.5% compared to the previous year. The mindshare of UiPath Orchestrator is 1.1%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Market Share Distribution
ProductMarket Share (%)
JAMS2.6%
UiPath Orchestrator1.1%
AppWorx Workload Automation1.8%
Other94.5%
Workload Automation
 

Featured Reviews

reviewer2770605 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 501-1,000 employees
Has streamlined complex job scheduling across scripting languages while reducing manual effort
JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.
Srikanth Gubba - PeerSpot reviewer
Senior Developer at a manufacturing company with 5,001-10,000 employees
Automation boosts efficiency with a user-friendly interface
Currently, I have switched to negotiating through third-party vendors for licensing, which has made it more expensive. Broadcom should address this by dealing directly with customers again. Licensing fees have increased as they charge based on executions rather than user agents, causing higher costs. Technical support also involves third-party interactions, complicating direct assistance from Broadcom.
Manikandan Ramanujam - PeerSpot reviewer
Senior Software QA Engineer at Promantus India Pvt Ltd
Have managed deployments with minimal hiccups and simplified job scheduling through intuitive interface
Scheduling and running jobs is valuable because it simplifies automation. You just need to connect the bot and you can run it easily. For example, with Selenium automation, I tried Automation Anywhere, but I did not see many packages available in Automation Anywhere. Compared to UiPath, there are many packages available to make automation easier, which is why I find UiPath to be the best. Another valuable feature is the ability to give access to people in UiPath Orchestrator at the organization level. They can log in and see the information themselves, which provides transparency to the people and helps with visibility.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
10%
Healthcare Company
5%
Manufacturing Company
13%
University
11%
Financial Services Firm
11%
Healthcare Company
9%
Computer Software Company
15%
Financial Services Firm
14%
Manufacturing Company
10%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise18
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise8
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise8
Large Enterprise20
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
They recently switched to subscription-based pricing, which increased. The price is fair considering the functionalit...
What needs improvement with JAMS?
As far as we are using JAMS version 6, it looks good and there is nothing major to add about it. Everything is functi...
What is your experience regarding pricing and costs for AppWorx Workload Automation?
Compared to other tools, it is now expensive. Licensing now depends on execution counts as opposed to agent counts, l...
What needs improvement with AppWorx Workload Automation?
Currently, I have switched to negotiating through third-party vendors for licensing, which has made it more expensive...
What is your primary use case for AppWorx Workload Automation?
In general, I use Atomic Applications Manager to manage our unique servers in our cloud infrastructure, specifically ...
What do you like most about UiPath Orchestrator?
Using UiPath Orchestrator, we can deploy tasks across different environments, including virtual machines, for both at...
What is your experience regarding pricing and costs for UiPath Orchestrator?
Regarding licensing costs and setup costs, the pricing is on the higher side compared to other RPA solutions that are...
What needs improvement with UiPath Orchestrator?
At the account level, I think UiPath Orchestrator could provide some additional options. The account setup and organi...
 

Also Known As

No data available
CA Automic Applications Manager
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
Sandvik, Hanwha Life
Information Not Available
Find out what your peers are saying about AppWorx Workload Automation vs. UiPath Orchestrator and other solutions. Updated: January 2026.
881,114 professionals have used our research since 2012.