


AppWorx Workload Automation and UiPath Orchestrator compete in the workload automation category. AppWorx is noted for its stability and reliability in handling complex workloads, while UiPath Orchestrator shines in ease of use across user skill levels thanks to its centralized management.
Features: AppWorx Workload Automation offers robust automation with its object-oriented design, supports cross-platform setups, and utilizes AI for workflow management. UiPath Orchestrator features centralized logging, user role flexibility, and extensive scheduling capabilities, which are essential for compliance and bot performance insights.
Room for Improvement: AppWorx could modernize its automation scripts and ease integration with systems like Active Directory. Alternatively, UiPath Orchestrator could improve its user interface flexibility and address automation in exception handling, alongside reducing licensing costs and enhancing document data extraction accuracy.
Ease of Deployment and Customer Service: AppWorx supports hybrid cloud and on-premises solutions, and customer service has improved over time. UiPath Orchestrator also offers flexible deployment with strong customer support, noted for minimal need for extensive technical support.
Pricing and ROI: AppWorx's pricing is increasingly execution-based, resulting in higher costs, but it remains efficient in task automation, leading to good ROI. UiPath Orchestrator has higher perceived costs, yet offers competitive pricing structures for large organizations, which, combined with its monitoring benefits, increases its long-term value.
The design of JAMS makes it very easy to copy jobs and make minimal changes while ensuring functionality.
The product manages workloads efficiently, allowing our operators to learn and operate it quickly, which underscores its value to our business.
It has significantly reduced the time required for tasks that were previously manual, such as running batch and online jobs and report submissions.
The impact of UiPath Orchestrator's analytics on the decision-making process is important because it shortens the decision-making time, which helps customers.
Their response is prompt, exemplifying how support should be.
They are very quick to respond depending on the issue's severity.
We contacted JAMS vendor, who guided us through the necessary steps, and after following their guidance, everything was resolved.
Their current support level is really good.
Technical support is managed by third parties now, which complicates direct customer assistance from Broadcom.
Their support teams are not sufficiently qualified to support us in our needs.
It's on the better side, but still has room for improvement in the speed of response.
I can give customer service an eight out of ten, though sometimes I find difficulties and have trouble finding support.
We might be underutilizing it, but as more jobs require processing, additional servers would be necessary.
JAMS's scalability is noteworthy; we run 6,000 jobs per day without facing any problems.
The solution's flexibility in integration and scheduling across different environments suggests good scalability.
We experience periods of major incidents annually due to capacity constraints, which result in job failures.
Being on the new version, there's been zero downtime.
We have not faced any real issues, and it’s the main reason why we haven't enabled a lot of the redundancy features.
The solution is stable and integrated well with other systems.
We usually install UiPath on-premises, and then we proceed with web application automations, which has been easy.
Another area for improvement would be the addition of source control for jobs internally, as this feature would solve several problems for me.
A major improvement would be the integration of AI to help us accomplish various tasks.
If around 5,000 or more jobs run at a time, JAMS slows down, and we have to wait around five to 10 minutes or restart JAMS scheduler services.
AppWorx Workload Automation does not support mainframe environments.
Licensing fees have increased as they charge based on executions rather than user agents, causing higher costs.
I would prefer if the tool was more intuitive and it is important to maintain simplicity instead of combining multiple functionalities, potentially through different licensing models to restrict features.
UiPath Orchestrator setup is easy, but the settings could be made easier for other people to understand.
I am interested in seeing more features like document understanding and AI integration.
The price is fair considering the functionality and importance of the tool, although the increase did unsettle our management.
Licensing now depends on execution counts as opposed to agent counts, leading to increased costs.
The licensing is fair and reasonable for what the product offers.
The pricing of UiPath Orchestrator is a bit high.
Regarding licensing costs and setup costs, the pricing is on the higher side compared to other RPA solutions that are entering the market, which are much cheaper, and sometimes we cannot retain customers because of this.
It would be beneficial for UiPath to further refine pricing, setup costs, and licensing by making their tool more intuitive and simplifying complex functionalities.
JAMS has positively impacted my organization by completely removing the headache of scheduling jobs, not just for the organization but for all internal operations teams need.
This efficient feature has been invaluable, enabling us to streamline our workflow and enhance productivity.
The most valuable feature of JAMS is its user-friendly interface, especially after upgrading from version six to seven.
AppWorx Workload Automation's simplicity and powerful functionality are its most valuable features for us.
Atomic Applications Manager is user-friendly and accommodates around 100 users who can monitor and run their jobs effectively.
The centralized nature of UiPath Orchestrator provides a seamless experience for managing automation processes.
Compared to UiPath, there are many packages available to make automation easier, which is why I find UiPath to be the best.
We use UiPath Orchestrator to connect with different applications, extract and analyze data by specific criteria, and send emails.
| Product | Market Share (%) |
|---|---|
| JAMS | 2.6% |
| UiPath Orchestrator | 1.1% |
| AppWorx Workload Automation | 1.8% |
| Other | 94.5% |


| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 8 |
| Large Enterprise | 18 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 2 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 8 |
| Large Enterprise | 20 |
JAMS is an automation and job scheduling solution designed for workflow optimization, catering to businesses large and small with flexible licensing and integration options.
Offering both Core and Advanced packages, JAMS supports a range of environments from small teams to large-scale operations. Its standout features include integration with platforms like PowerShell, SQL, and SAP, coupled with capabilities such as dependency management and natural language scheduling. JAMS simplifies job management, centralizes workflows, and boosts productivity with its robust automation features. Customizable workflows and insightful logging make it adaptable for diverse needs, supported by responsive customer service ensuring seamless operations.
What are JAMS's key features?In industries, JAMS is employed for automating workflows and managing batch jobs. Organizations utilize it for SSIS, SQL Server tasks, file transfers, and integrating with vendor systems, achieving efficient file automation and data management. Scheduler enables precise execution of thousands of tasks daily, enhancing operational efficiency.
AppWorx Workload Automation automates your Ellucian’s Banner or Fiserv DNA processing. This innovative, best-in-class task scheduling solution accelerates your processing, provides visibility and control over business processes, and mitigates risk in both environments.
AppWorx Workload Automation Can:
Benefits of AppWorx Workload Automation For Your Ellucian’s Banner
Benefits of AppWorx Workload Automation For Your Fiserv DNA Processing
Reviews from Real Users
“The most valuable feature for me is the scheduling,” says an enterprise application architect at a retailer who has been using the solution for close to 10 years.
A manager at a tech services company adds that “The interface is good. The compliance-related features are very good.”
UiPath Orchestrator offers a centralized platform for managing robotic process automation tasks, featuring advanced scheduling, integration capabilities, and robust monitoring to enhance workflow efficiency across environments.
UiPath Orchestrator provides a comprehensive suite of tools for automating workflows, centralizing data management, and ensuring security compliance. Known for its ease of use, it helps businesses schedule robots, handle reports, and monitor logs centrally. It facilitates task deployment across diverse environments, simplifies document understanding, process automation, and provides insights into bot activities. While installation and complexity are areas for improvement, Orchestrator remains integral in sectors like finance, telecom, and healthcare.
What features does UiPath Orchestrator provide?Organizations leverage UiPath Orchestrator for automating workflows such as website processes and supply chain management. In industries like finance and healthcare, it is used for provisioning and data entry. It provides a framework to configure machines, create templates, and manage resources, driving efficiency and innovation.
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