AppNeta by Broadcom vs Centreon comparison

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AppNeta by Broadcom

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Executive SummaryUpdated on Oct 10, 2024

AppNeta by Broadcom and Centreon compete in the network performance monitoring space. AppNeta by Broadcom has the upper hand in ease of deployment and customer service, whereas Centreon provides greater value for its price with extended feature offerings and high ROI.

Features: AppNeta by Broadcom includes comprehensive end-to-end network monitoring, deep packet inspection, and precise performance tracking. Centreon offers robust monitoring capabilities, highly customizable dashboards, and seamless integration with third-party applications. Both provide rich feature sets, but Centreon's customization options are distinguished.

Room for Improvement: AppNeta by Broadcom could enhance customization options, broaden its integration capabilities with third-party software, and develop more cost-effective solutions. Centreon may improve its initial deployment simplicity, refine its interface for ease of use, and expand its customer support resources for global reach.

Ease of Deployment and Customer Service: AppNeta by Broadcom offers a simple standalone deployment with comprehensive support. Centreon provides a flexible hybrid model suitable for various infrastructures and is backed by a responsive customer service team.

Pricing and ROI: AppNeta by Broadcom has a moderate setup cost focused on network-specific ROI. Centreon features a cost-effective setup with higher total cost-benefit, making it appealing for extensive IT environments. Pricing information isn't specified but Centreon's competitive pricing and higher ROI stand out.

To learn more, read our detailed AppNeta by Broadcom vs. Centreon Report (Updated: July 2025).

AppNeta by Broadcom vs. Centreon

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AppNeta by Broadcom

Ranking in Network Monitoring Software

36th

Ranking in Cloud Monitoring Software

27th

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Digital Experience Monitoring (DEM) (9th), DX NetOps (3rd)

Centreon

Ranking in Network Monitoring Software

15th

Ranking in Cloud Monitoring Software

14th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (20th)

Mindshare comparison

As of July 2025, in the Network Monitoring Software category, the mindshare of AppNeta by Broadcom is 0.7%, down from 0.7% compared to the previous year. The mindshare of Centreon is 2.4%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Cliff Chapman

Architect at Linkstatus Ltd

Excellent support, easy configuration, and a reliable tool to know what the problem is and where the problem is

They should try and make diagnostics run a bit quicker. When the problem occurs on a network, AppNeta runs automatic diagnostics on the end-to-end path. The path it was testing only to the destination, it now runs the same test to all of the devices and all the intermediate devices. Depending on the number of intermediate devices, it can take several minutes to run. If we're trying to find or diagnose a problem that only lasts two or three minutes, it may be that the diagnostics is still running by the time the problem is cleared. The only thing, which I have also mentioned to AppNeta in the past, is that there should be much faster and much more lightweight diagnostics, which can be completed within 30 seconds or one minute, rather than in 5 to 10 minutes. Currently, when we have short-duration problems, we use a different tool, but we only use that different tool for short-duration problems. With AppNeta, as long as the problem exists for more than a few minutes, such as within 10 to 15 minutes, we can normally tell where the problem is. However, most of the problems that we deal with are intermittent. They're very rarely a permanent condition that needs to be addressed. That makes it more difficult to troubleshoot. We would look to see at least two or three events and hope they show the same results to raise our confidence that we've actually found the problem, rather than just a problem.

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Simon KONAN

Network engineer at DIRECTION GÉNÉRALE DES IMPÔTS - DGI

Plug-ins are free but it has limitations in sending out information to users

The issue my company has with the tool stems from the fact that it didn't give an on-time response to us. The product collects the information, but it fails to send them via SMS, WhatsApp or Telegram. The solution can be used if you want to get email notifications, which is not good for our company because if someone is not in front of their desktop, you can't receive information about an equipment or LAN that is down.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We get complete, hop-by-hop visibility into the internet and we can know how much latency is taking place from one hop to another. That way, we know whether a particular hop belongs to the ISP, or that it is something owned by our own client's office, or is something to do with the SaaS network."

"A lot of times one of the AppNeta transactions showed that there is an issue, whereas everything seemed to be working properly. Once we dug into it, we realized that it really was highlighting a problem that otherwise we would not have seen."

"Delivery and experience are valuable. The usage in terms of the traffic application captures and other similar things is also valuable."

"This solution helps prove that, if we move to cloud, we'll still be as effective as we are on-premises."

"The product helps us understand networks and user experience. It helps us to understand the issues."

"The main feature that we use is what they call Delivery, which is the testing of network paths end-to-end."

"The solution's technical support is very good."

"We have a single GUI where we can view the status of all our infrastructure."

"Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively."

"The most valuable feature of the solution is that most of its plug-ins are free."

"We are alerted on service impacts and not when something is down. We have saved a lot of time on non-business-hours intervention."

"Centreon's user-friendly dashboard and minimal resource requirements lead to significant time and cost savings."

"We have all our tickets inside Centreon in real-time and can monitor a lot of ELP and CLN in real-time for application purposes."

"What we like about it is that, whereas with Nagios, by design, if you have five or six data centers, you have to open five or six web pages to see what's going on, In Centreon, this is all included in one page, a single site, one dashboard. You don't have to jump from one specific dashboard to the other."

"Valuable features include the ability to schedule downtime, intensity or depth of monitoring which it does, different plugin packs, Centreon MAP, Centreon BI."

More Centreon pros

Cons

"I think some of the product's documentation has shortcomings and needs improvement."

"AppNeta by Broadcom needs to add more features to its dashboards. It also needs to work on providing out-of-the-box reports."

"I would like to see some advanced dashboard features. It could also be integrated with third-party tools. For example, an integration with a reporting solution would be helpful. Out-of-the-box, there are few dashboards or reports. What it does have is useful, but there should be additional dashboards."

"Having to deal with configuring the end devices using a USB stick is a bit cumbersome. It would be nice if there was a better way of handling that."

"Cloud monitoring could be better. That's one of the biggest pain points for me. I have shared this feedback with them multiple times, but they're limited to some extent. That's one area where I've seen a problem."

"Instead of integrating with other people, they should expand their interior capabilities."

"They should try and make diagnostics run a bit quicker. When the problem occurs on a network, AppNeta runs automatic diagnostics on the end-to-end path. The path it was testing only to the destination, it now runs the same test to all of the devices and all the intermediate devices. Depending on the number of intermediate devices, it can take several minutes to run. If we're trying to find or diagnose a problem that only lasts two or three minutes, it may be that the diagnostics is still running by the time the problem is cleared. The only thing, which I have also mentioned to AppNeta in the past, is that there should be much faster and much more lightweight diagnostics, which can be completed within 30 seconds or one minute, rather than in 5 to 10 minutes."

"Response times can be slow, often leaving us to resolve basic issues in-house."

"I would like them to improve their documentation. When I faced some issues, I was looking for more documentation on the Internet. There is official documentation on Centreon's website, which sometimes is useful. Sometimes it is not very useful, as you cannot find the information or enough examples of configuration. The answer for me was to contact the support, who helped me, but I was not able to find all the information by myself on Centreon's website. A Centreon community or blog would be helpful."

"I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things."

"There is room for improvement in the area of artificial intelligence. The product gives us a lot of information, but it's only information. We want the product to do more auto-remediation."

"There are times when we face issues with Centreon being in development mode. Sometimes we do not receive alerts, causing business impact, and users ask why no alerts were received."

"I would like to see a better UI, one which is more responsive."

"Centreon supports officially 10,000 services per poller. That is not much for larger customers, because this limit is reached very quickly. We use it with three times the limit without any problems, but Centreon says, "Okay, we are only supporting it with 10,000 services." We are aware that increasing the limit has different impacts because they need to support it. However, for most customers, it would be be very good if they could increase the limit of services."

"Improvements I would like to see include a discovery solution, better reports, and end-to-end monitoring."

More Centreon cons

Pricing and Cost Advice

"Broadcom software is always a little expensive because they provide quality."

"It's worth the money."

"I inherited this from a different version, and I haven't yet gone through a renewal because we had purchased three years upfront. So, to me, that still remains to be seen. Once it comes up for renewal, we'll see what happens. Especially because now it is Broadcom, it is going to change anyway."

"The small probe is probably around $3,000 and the very large probe that they make for massive data centers might be $50,000 or $60,000. It's a subscription model, so the payment is per year."

"We typically don't get involved in the commercial side, but the list price is probably something like $3,000 for a small probe. However, that gives all of the features that the probe can do, whether or not you use them. In the old days, up until two or three years ago, each of the separate features was a separately licensable module so that you could add things that you wanted, and you didn't have to add things that you didn't want. They've changed all that now, and everything the probe can do is a part of the base license."

"I find the solution's price to be fairly good."

"AppNeta by Broadcom is not expensive."

"The price is not too high. Licensing is driven by how many hosts you monitor, but because you can run the agentless version, you don't have to declare every host to Centreon, one at a time. That means you can drive your infrastructure supervision with a very low number of declared hosts."

"Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."

"The pricing is acceptable."

"The solution has a free part and after that threshold, you will need to pay. For example, if you believe you can create an interesting map, most of the time, you will have to pay 10,000 Euros per year for having access to these components."

"Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."

"The solution is very effective, despite the low price."

"Centreon is an open source product. Thus, there is no need for licensing."

"Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."

More Centreon pricing and cost advice

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861,524 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

45%

Financial Services Firm

11%

Manufacturing Company

Real Estate/Law Firm

Computer Software Company

18%

Financial Services Firm

11%

Government

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What open source tool can one use to measure bandwidth from one's upstream service provider?

One I am looking closely at is AppNeta. They have an appliance that can digest the flow and do a better job than Netflow. The other one we are using is ExtraHop. This has both a Datacenter Hig...

What do you like most about AppNeta?

The product helps us understand networks and user experience. It helps us to understand the issues.

What is your experience regarding pricing and costs for AppNeta?

AppNeta by Broadcom is not expensive.

What is your experience regarding pricing and costs for Centreon?

Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.

What needs improvement with Centreon?

I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...

What is your primary use case for Centreon?

We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...

ThousandEyes vs AppNeta by Broadcom

Comparisons

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Compared 29% of the time

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Compared 13% of the time

Nagios Core vs Centreon

Compared 9% of the time

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Compared 6% of the time

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Compared 4% of the time

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Product Reports

AppNeta by Broadcom

Download AppNeta by Broadcom product report

Download Centreon product report

Overview

AppNeta is the leader in proactive end-user performance monitoring solutions built for the distributed digital enterprise. With AppNeta, IT and Network Ops teams can assure continuous and exceptional delivery of business-critical applications. AppNeta’s SaaS-based solutions give IT teams essential application and network performance data, allowing them to constantly monitor user experience across any application, network, data center or cloud.

For more information, visit www.appneta.com.

Broadcom

Centreon is an all-in-one IT monitoring solution that is a network, system, applicative supervision, and monitoring tool. It is free and open source, and one of the most flexible and powerful monitoring softwares on the market.

Centreon Features

Centreon has many valuable key features. Some of the most useful ones include:

Supervision of hybrid infrastructures, from one end to the other
Open and flexible architecture
Open-source solution, downloadable for free
Filtering capability in GUI interface
Proactive end to end monitoring
Easily configurable and simple to handle
Dedicated dashboard widgets
Scalability
Independent application for monitoring
End to end reporting with actual logs

Centreon Benefits

There are several benefits to implementing Centreon. Some of the biggest advantages the solution offers include:

Single platform, multi-user rights & access: Centreon is designed with built-in ACL, allowing enterprise users access to the monitored data on a need-to-know basis.

Smart data-mapping for customized macro & micro views: Centreon provides real-time custom views in multiple screens with graphic-rich data mapping, which also enables monitoring operators to act and troubleshoot from a distance.

Ready monitoring intelligence & reporting: With Centreon, you can easily generate reports of essential operational KPIs by using pre-configured templates, and add reports as needed by exploiting the dedicated monitoring data warehouse.

Reviews from Real Users

Below are some reviews and helpful feedback written by Centreon users.

PeerSpot user Thor M., CEO at a tech services company, says, "The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks. It provides a nice benefit when it comes to helping align IT operations with business objectives. The top-down views, dashboards, and business context reporting are things that are nice to have because you want to be able to show the customer that everything is working, that problems have been addressed, and that you're providing value.”

Thomas C., Managing Director, Canada at Eva, comments, “The most valuable feature of the solution is the flexibility, the ability to integrate all kinds of equipment. As long as something has an IP you can monitor it. What we try to achieve all the time is not only saying a company's system is available, but to give additional data on the performance of the equipment. So the flexibility is what matters the most to us, where we can script everything. Centreon has a lot of Plugin Packs, meaning they support, by design, a lot of devices. And on top of that, we have the ability to add our own scripts and do whatever we want and display the data as we want in the central dashboards.”

Marcilio L., President at ITS Solucoes, expresses, "The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."

Florent Q., Network Engineer at a computer software company, mentions, "The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."

Sample Customers

Ebay, Citrix, National Instruments, Marriott, AT&T, Bon-Ton, McDonald's, Netflix, PayPal, Uber, QAD

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.

AppNeta by Broadcom vs. Centreon