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Appian RPA vs Jiffy.ai Automate comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Robotic Process Automation (RPA)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
661
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Appian RPA
Ranking in Robotic Process Automation (RPA)
11th
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
3
Ranking in other categories
Process Automation (20th)
Jiffy.ai Automate
Ranking in Robotic Process Automation (RPA)
34th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.2%, down from 9.0% compared to the previous year. The mindshare of Appian RPA is 1.3%, up from 0.7% compared to the previous year. The mindshare of Jiffy.ai Automate is 1.1%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere5.2%
Appian RPA1.3%
Jiffy.ai Automate1.1%
Other92.4%
Robotic Process Automation (RPA)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Ashish-Chopra - PeerSpot reviewer
Principal Architect at Westpac Bank
Automation has reduced manual errors and now needs better high-volume data handling
In my opinion, Appian RPA can be improved. We are planning to conduct a proof of concept on volume because we are still not entirely certain about how well the record type feature performs on Appian with high volumes of data. After conducting client calls with HSBC, Santander, and a few of the Big Four, we learned about use cases where Appian has been used for high volumes of data. We are planning to conduct a proof of concept to test that hypothesis. Additional features that could enhance Appian RPA in the future would include AI on Azure. Currently, their AI is only AWS-based, and we are in discussions with the company about this because we are an Azure shop. I believe this would be a good area for them to concentrate on.
reviewer1220142 - PeerSpot reviewer
National Professional Officer at a international affairs institute with 5,001-10,000 employees
Reliable product with an efficient initial setup process
We use the solution to upload and download the documents The solution's support services need improvement. We have been using the solution for five years. The solution is stable. Although, we encounter hardware and connection issues while updating the system. After the downtime, it is…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I love its reliability, ease of use, and the vast customer support that are always present to help us."
"We have worked with various tools over many years and we believe that Automation Anywhere is one of the most stable platforms."
"Automation Anywhere brings speed with accuracy; we are replacing a lot of manual work that our agents used to do, this has been automated now, and we get things done faster."
"The immediate impact is administrative tasks which were traditionally done manually are now being done by robots. This reduces the workload for people."
"Automation Anywhere is an easy application to learn."
"My experience with Automation Anywhere over three years has shown tremendous growth in operational efficiency and business processes, as it helps to automate repetitive and rule-based tasks such as report generation and data entry quite faster and efficiently, reducing errors by about thirty to forty percent from what I observed a few years back and improving SLA-related compliance."
"Automation Anywhere has a very rich and easy to use interface. This makes it very intuitive. As an organization, we give training to business users to help them automate themselves. It is an easy to go, create your own scripts, and logic. The typical commands which they have in the workbench are very helpful for us."
"It is easy to use and developer-friendly. The development time is very short. If any system needs to be changed or any functionality needs to be incorporated to any of the technology, it usually will be a long process, like months. With this innovative tool's automation, it is very dynamic, easy to develop, and deliver results quickly. With some of our use cases, we were able to deliver within the time frame of two to three weeks, which is the biggest plus with this tool."
"Appian RPA is super easy to use, offering low code, no code capabilities."
"I find the pricing of Appian RPA reasonable because it is user-based, and we can experiment with it."
"The best feature of Appian RPA is that it is highly integrated into the Appian platform itself and is very easy to configure in the end-to-end Appian automation solution."
"With the customization option, we can write custom expressions using its compatibility with Python or other programming languages."
"It has saved us hundreds of hours per month and has covered the work of two or three full-time operators."
"The biggest driver was the cost savings. We wanted to improve productivity and save costs. Therefore, we gave most of the mundane tasks currently being done by a human to a bot. Some of the mundane tasks were reading invoices and keying in the data. We are talking about 15,000 documents every day. That is a huge volume that needs a lot of people. With the bot, it is just a fraction of the cost, because there is a huge savings in terms of manpower."
"In terms of the processing of the transaction, Jiffy.ai Automate scores monthly between a 95 to 98 percent success rate for all transactions."
"Jiffy.ai has really helped us due to its flexibility, and we were even able to go back 20 years and connect these machines to modern systems that we run on, which connects both ends of the technology and completely automates complex, high-volume compliance and reconciliation processes that previously required many people and heavy maintenance."
"Previously, it used to be a completely manual process where we used to have around 16 people looking at the invoices and typing in the data, and now that we have put in a bot, this process is completely centralized and we now have just two people who look at the exceptions."
"It removes the burden of having to do some tasks manually. However, we are just using it in production for a single project. It saves us a lot of time in terms of extracting that information. So far, it has made a big impact."
"I found the invoice data extraction very exciting. It is really good."
 

Cons

"Providing a desktop version rather than focusing on the cloud is essential. Only UiPath offers a studio environment for desktop application development."
"In Mexico, where our company is based, we face issues regarding obtaining new licenses, as this has to be done through a third-party company."
"One of the things that we did was purchase the solution originally through IBM, as they had an value-added layer on top of it. Once we had another group come on, they purchased additional bots directly from Automation Anywhere, and they wouldn't integrate well. We had to uninstall the solution that we had purchased from IBM and reinstall those bots to move forward."
"The human training area is still something that needs to be improved. It's not so much the actual technology learning, but rather how you bring this to life with all the peripheral competencies that are needed for it."
"There are improvements needed in error handling processes, as currently, they rely on start and end error commands."
"We have had a lot of issues using Automation Anywhere and find ourselves stuck."
"IQ Bot does have some limitations."
"The initial cost of Automation Anywhere, including license fees and integration costs, is high. It is challenging for business users to operationalize the tool independently."
"There are not any areas that need improvement off the top of my head."
"In my opinion, Appian RPA can be improved."
"There are many competitive products in the market right now, for example, UiPath and Automation Anywhere. These competitive products are now coming up with features which Appian RPA currently does not have."
"In Jiffy.ai, they should add more customization, depending on the plugins available in the system."
"There's a trade-off. One of the reasons we ended up with Jiffy is that the cost is really low compared to the rest, but in exchange you get what you pay for."
"Initially, in version 3, Jiffy.ai did not have support for containerization."
"The UI or the UX has room for improvement. The approach for designing the workflow is not that straightforward. It's quite difficult."
"The solution has just not closed the gap of being accessible to non-IT users. If you are a non-IT person, then this all looks like gobbledygook. Maybe that is something that can be improved upon."
"The setup process could definitely be better."
"When using UiPath automation, we could just Google issues if we were stuck with something. In the initial days with Jiffy.ai, we could not get that type of information from Google because there wasn't much of a community."
"I believe this is also being addressed, but a lot of the platform work, as we were putting in new versions or making some updates, was, ironically, very manual. It's improved greatly, but I would imagine that's an area that they're probably still working on, on the backend, to help when it comes to what we need to do for platform support."
 

Pricing and Cost Advice

"I've seen the price vary by whether the client is going to scale and adopt a tool."
"Automation Anywhere is flexible in terms of costing and licensing."
"They sell it by license, but if they could charge by case or by interaction, that might be better. Right now, it's expensive when you want to scale or use them for simple processes."
"Its usage is expensive for us because my user base is mostly in Manila and KL. The unit cost of labor is cheaper there than in the U.S. or Australia, which puts a bit more stress on how to get a positive ROI while continuing to use it."
"Talk to your manager and try to procure an automation license for training. This will allow you to train people, so you can move to automation."
"Approximately, for a developer, it is around $750 for a license a year. For Bot Runners, it is about $550."
"Their licensing processes are in par with most industry standards."
"I don't agree with the IQ Bot licensing costs, which depends on the consumption of the document rather than per bot or user. This is confusing for me, because most of the cases for us in a possible future scenario, there would be a lot of invalid data to be scanned to get to real data. E.g., we would have to supply approximately 100 pages of scanned data to extract two pages of original data. In these type of cases, the IQ Bot might be a costly venture."
Information not available
"I like that it is very cost-efficient."
"The solution's price is reasonable."
"If cost is of concern, then start with Jiffy. If cost is not your main concern there are a few premium products out there, but they come with a huge price tag."
"The pricing and license make sense. They have a model based on the concurrency of the workforce, which is very suitable in our case. The savings are great on the licensing cost."
"The licensing is not expensive; it is quite cheap. The expensive part is to support and maintain it. Understandably, we engage them to do a lot of work that could have been done by our own staff, if we had an RPA team. I wouldn't hold that against them. It is just that the cost of support is on the higher side for us."
"The pricing is quite competitive. As a small player in the market, they are quite aggressive in their pricing. With the features that they offer, it is quite worth the value."
"Its license is yearly. There are no additional costs to the standard fee. It is a standard license."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
12%
Comms Service Provider
10%
Manufacturing Company
10%
Construction Company
18%
Financial Services Firm
16%
Comms Service Provider
11%
Insurance Company
9%
Construction Company
14%
Outsourcing Company
13%
Comms Service Provider
13%
Performing Arts
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business161
Midsize Enterprise82
Large Enterprise560
No data available
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise5
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Appian RPA?
I didn't handle payments or costs. We recommended infrastructure stacks to our clients, who implemented them, and we ...
What needs improvement with Appian RPA?
In my opinion, Appian RPA can be improved. We are planning to conduct a proof of concept on volume because we are sti...
What is your primary use case for Appian RPA?
We have been working with Appian RPA along with the entire workflow case management suite. Recently, Appian released ...
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Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Jidoka RPA
No data available
 

Interactive Demo

Demo not available
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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
empark, talan, liverpool, ayesa, aeromexico, teknei
Southwest Airlines
Find out what your peers are saying about Appian RPA vs. Jiffy.ai Automate and other solutions. Updated: September 2026.
914,322 professionals have used our research since 2012.