Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
The return is more of value and savings in preventing costly downtime, making the savings of about $60,000 which we would have lost without LogicMonitor, and in IT staff efficiency, we save approximately 15 hours a week.
Because of LogicMonitor, we have reduced our EC2 infrastructure significantly, which has helped us reduce costs by 20%.
Downtime on each network asset has been reduced, and there is now better visibility for the operations team to manage 24/7 support.
Within one day, I received a script, and LogicMonitor was able to provide the firewall configuration in LogicMonitor on the same day I submitted the request.
We have quick assistance where they go into the server, look for the issue, and if they find anything, they report to us immediately and within 10 to 15 minutes it is resolved.
Customer support is on point and very well trained.
APICa is scalable.
They are not licensed, so you could deploy one collector or 1,000 collectors for the same cost.
LogicMonitor's scalability absolutely meets our organization's growth needs.
LogicMonitor is pretty good at scaling things when it comes to monitoring AWS infrastructure because I can see that it scales very well for us.
The platform is reliable, alerts are consistent, and once collectors and integrations are in place, monitoring runs smoothly with minimal disruption.
It is very stable. I have never seen LogicMonitor itself go down.
Since we implemented LogicMonitor and got it working in production, there has been no downtime, no reliability issues, and nothing major regarding flare-ups from LogicMonitor's perspective.
When editing scripts, only one can be accessed at a time, risking changes affecting other folders.
I would also appreciate a stronger out-of-the-box AWS correlation, such as automatically grouping related issues across EC2, EBS, and ALBs in a way that reads as a single incident story.
For example, when we monitor a particular device with a temperature issue or high-temperature problem, sometimes I observe that in real time when I log into the device, the temperature shows something that does not accurately match what is displayed on the LogicMonitor platform.
I wish the user interface would be customizable to allow users to create personal context-specific workspaces to hide irrelevant data, rather than trying to have a one-size-fits-all interface.
For small businesses that want to utilize LogicMonitor and are just starting out with limited customers, a pricing model targeted to this segment would be beneficial, perhaps at three or two dollars per device per month.
The pricing model is subscription-based.
My experience with pricing, setup cost, and licensing was all feasible; it wasn't that expensive.
It is useful for both performance and automation testing, facilitating access to headers and payloads easily, enhancing scripts with dynamic values.
The dynamic alerting and root cause analysis have helped us fix issues before they cause a full-blown outage or degrade performance for end users.
Our SLAs and SLOs were averaging about 10 to 15 failed SLAs and SLOs that were over the time allotted to get those resolved, and those are now down to about two to three per week.
When talking about the statistics, it has helped us reduce downtime to about 40 to 50% because without LogicMonitor, we used to know about the downtime only when the application was actually down.
| Product | Mindshare (%) |
|---|---|
| LogicMonitor | 1.6% |
| Apica | 0.7% |
| Other | 97.7% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 2 |
| Large Enterprise | 17 |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 12 |
| Large Enterprise | 29 |
Apica leads in observability cost optimization, empowering IT teams to control telemetry data economics. Apica Ascent spans metrics, logs, traces, and events, reducing observability costs by 40% compared to traditional solutions.
Apica provides unrivaled flexibility, supporting any data lake with both on-premises and cloud deployment options, eliminating costly tool sprawl through modular solutions. Ascent efficiently handles high-cardinality data and boasts patented InstaStore optimized storage technology and advanced root cause analysis capabilities. Many organizations choose Apica to drive down observability expenses.
What are Apica's key features?Apica is employed across industries for monitoring and synthetic user emulation, providing external visibility into user experiences with applications. It supports infrastructure checks, proactive error detection, synthetic logins, load testing, and performance monitoring. Organizations leverage its capabilities for error checks, geo-protection, and content validation, ensuring IT service and web operation availability and performance globally.
LogicMonitor offers flexible IT monitoring with customizable dashboards and robust alerting capabilities. It integrates seamlessly with third-party apps like ServiceNow and provides a single-pane view for diverse IT environments, aiding in proactive issue resolution and enhancing operational efficiency.
LogicMonitor stands out with its capability to monitor diverse infrastructures including Cisco Voice systems, data centers, and virtual environments. Supporting servers, storage, networking devices, and applications, it provides seamless integration with cloud services like AWS and Azure. Users leverage its scalability and flexibility, benefiting from dynamic thresholds, anomaly detection, and detailed visualization. All these features contribute to improved management of IT assets and streamlined operations. Users suggest improvements in mapping, reporting, and automation for remediation, desiring more customizations and an expansive application performance monitoring toolset.
What are LogicMonitor's key features?LogicMonitor is widely implemented across industries, providing monitoring for infrastructure in sectors like telecommunications, cloud computing, and managed services. Managed service providers particularly value its ability to track client environments, deliver proactive alerts, and generate comprehensive reports, while its integration with cloud platforms like AWS and Azure offers users centralized management and visibility into IT assets worldwide.
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