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Apica vs Avada Software Infrared360 comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Apica
Ranking in Application Performance Monitoring (APM) and Observability
53rd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
11
Ranking in other categories
Log Management (47th), IT Operations Analytics (14th), Observability Pipeline Software (4th)
Avada Software Infrared360
Ranking in Application Performance Monitoring (APM) and Observability
73rd
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Business Activity Monitoring (6th), Message Oriented Middleware (MOM) (12th), Server Monitoring (34th)
 

Mindshare comparison

As of October 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Apica is 0.7%, up from 0.5% compared to the previous year. The mindshare of Avada Software Infrared360 is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Apica0.7%
Avada Software Infrared3600.5%
Other98.8%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

PA
Test Automation Specialist -Full Stack at IBM
Recording flows and script enhancements streamline performance testing, but script access limitations and outdated language hinder some functions
Apica allows me to record APIs easily and enhances scripts through options like auto-correlation, enabling me to access dynamic fields. The tool has a test analyzer for clear reporting and downloading PDF reports. It is useful for both performance and automation testing, facilitating access to headers and payloads easily, enhancing scripts with dynamic values.
WK
ICT Architect at a tech services company with 51-200 employees
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the biggest advantages of moving to Apica is the ability get to a hybrid model with the architecture in the cloud and our agents on-prem. We also have access to Apica's cloud agent across the globe. That has changed the way that we have our load testing setup at this point. Previously, it was always internal. Now, with this change in the way it is implemented for load testing, we can test anywhere across the globe and from the list of agents available within Apica's cloud. If I don't have an agent available in a second location, it just takes an email to their customer support, then it is spun up within 24 hours. That flexibility has changed the way that we perceive our load tests, not just in the US, but globally."
"As always, within the IT industry, everybody's always looking to upgrade and update everything else like that. Apica has been one of those things but it's really hard to replace because it offers us the unique capability to see what the customer is seeing. A lot of other ones can do Selenium script and things like that, but there's a lot in Apica that we use right now. We utilize a lot of the scenario options in Apica right now, and there's a lot of other ones that do parts of it, but it doesn't do everything that Apica does."
"Our ROI on Apica Synthetic is risk reduction, and it has increased revenue due to improvements in the mean time to detect and mean time to repair that the solution brings to the table, minimizing downtime."
"What I like the most is that Apica can simulate different browsers and different versions of desktop or mobile browsers."
"I like the transcript download feature. And with UI scripting, it's helpful that Apica handles a lot of the backend work automatically. I don't have to tag everything manually, though I can tag elements later if needed. It's really good at recording the steps."
"Apica Synthetic is one of the most important monitoring tools that we're using because it's accurate, the support is the most responsive I've seen, it offers many integrations, is easy to set up and configure, the documentation is great, and most importantly it has helped reduce the time needed to resolve issues and outages."
"With the ZebraTester, the ability to have and store dynamic variables, when setting up the monitors, means you can extract that value and use it in a subsequent service call. This is something that has made our lives easier... This is one of the features that I like the most because it helps us in configuring these services, in a certain flow, without the need to re-record the whole thing."
"It is easy to set up and configure."
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"One way it's helped the business is how you're able to empower MQ users, without your administrators, to be able to do different types of processes in the environment."
"The ability for development teams to have access to their MQ queues has freed us up as administrators to do things other than chase down an application’s message for research purposes."
"I highly recommend Infrared360 for an all-in-one IBM MQ tool."
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"IR360 does not require a large team to manage our entire middleware estate and allows the leveraging of a logical model of reuse."
"Monitoring that ties into our incident management system"
"It has role-based access to queues, giving us more insights into problems."
 

Cons

"It is difficult to create a script using ZebraTester."
"The having to install an application on your desktop to utilize something like ZebraTester is a little cumbersome. It would be nice to see that become a web-based application. Having the documentation a little more accessible, and easier to digest by people who are just learning how to use the framework, especially when it comes to more complex or more edge-based cases would be really helpful to have."
"Alerting needs improvement. It's a little noisy. It needs some better options. Currently, they have an issue, when you set up a synthetic monitor, you can set up where it's monitoring from, a data center that Apica owns."
"The accuracy of alerts can be improved a little bit; what we have seen happen is the number of alerts that we are getting is very frequent, and we would like to tone down the number of alerts."
"We have been focused on reducing polling times for synthetic checks. We have gone from 10 minutes down to five minutes for a pretty broad swath, but there is some appetite to reduce that further, which could be an improvement."
"Apica was a relatively new tool when I started using it. Although Apica had good documentation, it still felt less developed or advanced than a tool like LoadRunner."
"Having to install an application on your desktop to utilize something like ZebraTester is a little cumbersome."
"We could use more detailed information in the request and response sections."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"We definitely need a better overview in terms of a dashboard giving us insights."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
 

Pricing and Cost Advice

"I know Apica is an expensive solution, but it is worth the money for the service it provides."
"The pricing and licensing are very reasonable. At the end of the day, you are using their technology/software and getting X amount of checks for a very decent value. As for discounts, they try to meet your budgets as much as they can. For example, if you need 100 checks and you have X amount of budget for it, then they will try and get down to that price. Costing-wise, it is a reasonably cost product. They will always try and come down to your price if you need them to come down to it by knocking off certain areas."
"The tool is completely free and open source. I've been using it for about two and a half years and installed it on both my personal and client machines without needing a license. All features are available for use without any hidden fees."
"Apica is pretty cost-effective if you buy both solutions together: Synthetic and LoadTest. If you are going for one solution, the cost is on par with any tool in the market."
"The pricing is very reasonable, but it is not cheap."
"Another main difference between Apica and the other products was the cost. We really thought that the balance in Apica between the features and costs was the best among all the products on which we did a PoC."
"The level of alerting accuracy has saved us time and money in operational costs. Overall, it has automated a lot of the manual efforts which have been more complex with some of our other scripting tools or monitors. So, it brings things together by doing things faster and saves us money."
"The pricing is fair. It is neither too cheap nor too expensive."
"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"Start small, then increase licensing later as per your demand."
"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
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Top Industries

By visitors reading reviews
Construction Company
15%
Comms Service Provider
15%
Financial Services Firm
13%
Outsourcing Company
10%
Financial Services Firm
16%
Construction Company
15%
Comms Service Provider
7%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise17
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise5
 

Questions from the Community

What needs improvement with Apica Synthetic?
Apica cannot perform endurance or scale-up tests independently. It requires other tools like ALM. When editing scripts, only one can be accessed at a time, risking changes affecting other folders. ...
What is your primary use case for Apica Synthetic?
I use Apica for performance testing, where I record our flows, enhance our scripts, and add inline code and correlation IDs. This provides dynamic values for execution. I use Apica for automation t...
What advice do you have for others considering Apica Synthetic?
I find Apica challenging to learn initially due to the lack of online training resources besides documentation. It's essential for someone knowledgeable to provide KT sessions. Overall, I rate Apic...
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Also Known As

Apica LoadTest, Apica Synthetic
Infrared360
 

Overview

 

Sample Customers

HBO, JPMC, Morgan Stanley, Xander, EA Sports, Volvo
USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
Find out what your peers are saying about Apica vs. Avada Software Infrared360 and other solutions. Updated: September 2026.
915,287 professionals have used our research since 2012.