Try our new research platform with insights from 80,000+ expert users

Apica vs Avada Software Infrared360 comparison

Apica and Avada Software are both solutions in the Application Performance Monitoring (APM) and Observability category. Apica is ranked #17 with an average rating of 7.7, while Avada Software is ranked #78. Apica holds a 0.3% mindshare in APM, compared to Avada Software’s 0.1% mindshare. Additionally, 81% of Apica users are willing to recommend the solution, compared to 100% of Avada Software users who would recommend it.
Apica
Read 11 Apica reviews
  • 666 Views
  • 257 Comparison Views
81% willing to recommend
Avada Software Infrared360
Read 13 Avada Software Infrared360 reviews
  • 234 Views
  • 84 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

Download the report
Executive SummaryUpdated on Jul 24, 2024

Avada Software Infrared360 and Apica are two competing products in the enterprise monitoring and management space. Users are generally happier with the pricing and support of Avada Software Infrared360, but Apica stands out for its features, which users find worth the additional cost.

Features: Avada Software Infrared360 is praised for its comprehensive monitoring capabilities, real-time alerts, and detailed analytics. Apica is recognized for its robust synthetic monitoring, automated testing, and extensive API integration.

Room for Improvement: Users of Avada Software Infrared360 suggest improvements in scalability and more frequent updates to keep up with rapidly changing tech environments. Apica users recommend better customization options and more user-friendly documentation.

Ease of Deployment and Customer Service: Avada Software Infrared360 is seen as relatively easy to deploy with strong customer service support. Apica also receives good marks for deployment, but some users note it can be complex for new users.

Pricing and ROI: Avada Software Infrared360 offers competitive pricing and users feel they achieve good ROI with clear cost benefits. Apica, while perceived as more expensive, is viewed to provide substantial ROI due to its advanced features.

DOWNLOAD THE COMPLETE REPORT
To learn more, read our detailed Apica vs. Avada Software Infrared360 Report (Updated: June 2025).
Buyer's Guide
Apica vs. Avada Software Infrared360
June 2025
Download the complete report
Helped 857,688 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Apica
Ranking in Application Performance Monitoring (APM) and Observability
17th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
11
Ranking in other categories
Log Management (17th), IT Operations Analytics (5th), Observability Pipeline Software (2nd)
Avada Software Infrared360
Ranking in Application Performance Monitoring (APM) and Observability
78th
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Business Activity Monitoring (6th), Message Oriented Middleware (MOM) (13th), Server Monitoring (43rd)
 

Mindshare comparison

As of June 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Apica is 0.3%, up from 0.2% compared to the previous year. The mindshare of Avada Software Infrared360 is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Punith H K - PeerSpot reviewer
Enables users to create scripts easily and provides excellent real-time monitoring features
It is easy to create scripts. We don't have to write any script. Ready-made options are available. We can select, drag, and drop the options, and the script is ready. The solution’s real-time monitoring features have had a huge impact on our service delivery. If we have an application and the script for it, we keep monitoring it. When the script goes red, it indicates that something is not working. So, we check and analyze the applications. We keep track of applications and monitor whether they are live or not. The tool is also useful for monitoring cloud services.
Read full review
WK
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the transcript download feature. And with UI scripting, it's helpful that Apica handles a lot of the backend work automatically. I don't have to tag everything manually, though I can tag elements later if needed. It's really good at recording the steps."
"The solution captures all our requests and responses."
"The GUI is powerful and doesn't require scripting or regular expressions. It has a vast finder for correlation, which is easier than other tools like JMeter and LoadRunner. It's also easy to integrate with other tools with a separate execution environment. The tool is also easy to use."
"With the ZebraTester, the ability to have and store dynamic variables, when setting up the monitors, means you can extract that value and use it in a subsequent service call. This is something that has made our lives easier... This is one of the features that I like the most because it helps us in configuring these services, in a certain flow, without the need to re-record the whole thing."
"We see the benefit almost every day. It allows us to be alerted whenever there is a store that is not responding properly around the world. We do have a network operation center (NOC) who receives these alerts, immediately checking if everything is okay."
"One of the biggest advantages of moving to Apica is the ability get to a hybrid model with the architecture in the cloud and our agents on-prem. We also have access to Apica's cloud agent across the globe. That has changed the way that we have our load testing setup at this point. Previously, it was always internal. Now, with this change in the way it is implemented for load testing, we can test anywhere across the globe and from the list of agents available within Apica's cloud. If I don't have an agent available in a second location, it just takes an email to their customer support, then it is spun up within 24 hours. That flexibility has changed the way that we perceive our load tests, not just in the US, but globally."
"It is easy for beginners to learn and use Apica."
"What I like the most is that Apica can simulate different browsers and different versions of desktop or mobile browsers."
More Apica pros
"Monitoring that ties into our incident management system"
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"It has role-based access to queues, giving us more insights into problems."
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
 

Cons

"The customer service and support were a little slow to respond. The browser sometimes checks alerts on unknown issues like latency from Apica's side."
"Alerting needs improvement. It's a little noisy. It needs some better options. Currently, they have an issue, when you set up a synthetic monitor, you can set up where it's monitoring from, a data center that Apica owns."
"It is difficult to create a script using ZebraTester."
"Learning the tool has always been a little difficult from a scripting perspective because the framework is proprietary and unique. Once we became used to what it does and how to perform it, then it became easier for my team and me. I would like to see some of the testing steps be part of a more well-known language, like Java or Python. That would be a big improvement."
"Apica cannot perform endurance or scale-up tests independently."
"Apica should add more features and integrations with different tools and certain ticketing systems, like ServiceNow."
"If you are adding any input file, the tool fails to capture the path."
"Apica was a relatively new tool when I started using it. Although Apica had good documentation, it still felt less developed or advanced than a tool like LoadRunner."
More Apica cons
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
 

Pricing and Cost Advice

"The pricing and licensing are very reasonable. At the end of the day, you are using their technology/software and getting X amount of checks for a very decent value. As for discounts, they try to meet your budgets as much as they can. For example, if you need 100 checks and you have X amount of budget for it, then they will try and get down to that price. Costing-wise, it is a reasonably cost product. They will always try and come down to your price if you need them to come down to it by knocking off certain areas."
"Apica is pretty cost-effective if you buy both solutions together: Synthetic and LoadTest. If you are going for one solution, the cost is on par with any tool in the market."
"Another main difference between Apica and the other products was the cost. We really thought that the balance in Apica between the features and costs was the best among all the products on which we did a PoC."
"I am sure that Apica's price will be lower than LoadRunner."
"I know Apica is an expensive solution, but it is worth the money for the service it provides."
"The pricing is very reasonable, but it is not cheap."
"The solution's pricing is not cheap, but it is in the midrange."
"The product is less expensive compared to LoadRunner."
More Apica pricing and cost advice
"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"Start small, then increase licensing later as per your demand."
"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
report
See which vendors are best for you
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
See recommendations
857,688 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
30%
Computer Software Company
11%
Media Company
9%
Insurance Company
8%
Financial Services Firm
40%
Manufacturing Company
11%
Computer Software Company
7%
Real Estate/Law Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Apica Synthetic?
The GUI is powerful and doesn't require scripting or regular expressions. It has a vast finder for correlation, which is easier than other tools like JMeter and LoadRunner. It's also easy to integr...
See all answers
What is your experience regarding pricing and costs for Apica Synthetic?
I know Apica is an expensive solution, but it is worth the money for the service it provides.
See all answers
What needs improvement with Apica Synthetic?
Apica cannot perform endurance or scale-up tests independently. It requires other tools like ALM. When editing scripts, only one can be accessed at a time, risking changes affecting other folders. ...
See all answers
Ask a question
Earn 20 points
 

Comparisons

Dynatrace vs Apica Logo
Dynatrace vs Apica
Compared 28% of the time
Cribl vs Apica Logo
Cribl vs Apica
Compared 21% of the time
Datadog vs Apica Logo
Datadog vs Apica
Compared 15% of the time
AlertSite vs Apica Logo
AlertSite vs Apica
Compared 13% of the time
Grafana vs Apica Logo
Grafana vs Apica
Compared 12% of the time
More Apica Competitors
IBM MQ vs Avada Software Infrared360 Logo
IBM MQ vs Avada Software Infrared360
Compared 68% of the time
Dynatrace vs Avada Software Infrared360 Logo
Dynatrace vs Avada Software Infrared360
Compared 33% of the time
More Avada Software Infrared360 Competitors
 

Product Reports

Buyer's Guide
Apica
June 2025
Apica reportDownload Apica product report
Buyer's Guide
Avada Software Infrared360
June 2025
Avada Software Infrared360 reportDownload Avada Software Infrared360 product report
 

Also Known As

Apica LoadTest, Apica Synthetic
Infrared360
 

Overview

Apica offers a unified platform to remove complexity and cost associated with data management. You collect, control, store, and observe your data and can quickly identify and resolve performance issues before they impact the end-user. Apica Ascent swiftly analyzes telemetry data in real-time, enabling prompt issue resolution, while automated root cause analysis, powered by machine learning, streamlines troubleshooting in complex distributed systems. The platform simplifies data collection by automating and managing agents through the platform’s Fleet product. Its Flow product simplifies and optimizes pipeline control with AI and ML to help you easily understand complex workflows. Its Store component allows you to never run out of storage space while you index and store machine data centrally on one platform and reduce costs, and remediate faster. Observe offers modern observability data management, helping you with MELT data, effortless dashboarding, and seamless integration of synthetic and real data.

Experience the Apica Ascent Platform

Apica

Avada Software specializes in Enterprise Middleware solutions. Founded by some pioneers in SOA, MQ and J2EE technology, Avada’s Flagship product, Infrared360, is a holistic & innovative private cloud enabled portal providing self-service administration, monitoring, load testing, auditing & statistical reporting for Enterprise Middleware including IBM’s middleware stack of MQ, IIB (message broker), WAS, and Datapower, as well as other applications servers such as  JBoss, TC Server, Weblogic, and other messaging technologies such as Tibco EMS and Kafka*.

Accessed via any web browser on any device, Infrared360 is a single web application, yet scales to 2500+ endpoints without deploying anything (no agents, no scripts) to those endpoints.

Using trusted ‘spaces’ and delegated visibility and control, the portal uniquely provides different business units or even different application users virtual ‘spaces’ in which to work.  Within those spaces are only the objects and resources the user has been granted visibility.  Role policy dictates permissions on those resources.

It is the ONLY Enterprise Messaging Solution with a built in SOA engine that lets you leverage internal and external services for managing and correcting problems within your middleware messaging environment.                 

  *Kafka coming soon 

Avada Software
 

Sample Customers

HBO, JPMC, Morgan Stanley, Xander, EA Sports, Volvo
USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
Buyer's Guide
Apica vs. Avada Software Infrared360
June 2025
Free Report: Apica vs. Avada Software Infrared360
Find out what your peers are saying about Apica vs. Avada Software Infrared360 and other solutions. Updated: June 2025.
DOWNLOAD NOW
857,688 professionals have used our research since 2012.
See our Apica vs. Avada Software Infrared360 report.

We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.