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Amazon Appstream vs Amazon WorkSpaces comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Appstream
Ranking in Desktop as a Service (DaaS)
3rd
Average Rating
7.6
Reviews Sentiment
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Amazon WorkSpaces
Ranking in Desktop as a Service (DaaS)
2nd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
18
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (9th)
 

Mindshare comparison

As of September 2025, in the Desktop as a Service (DaaS) category, the mindshare of Amazon Appstream is 21.6%, down from 22.5% compared to the previous year. The mindshare of Amazon WorkSpaces is 17.3%, up from 16.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Desktop as a Service (DaaS) Market Share Distribution
ProductMarket Share (%)
Amazon WorkSpaces17.3%
Amazon Appstream21.6%
Other61.099999999999994%
Desktop as a Service (DaaS)
 

Featured Reviews

RH
Offers good performance, efficiency, and network
There is also a way in the tool for retaining customers' favorites, but it is not available natively. When you log in to your desktop, on the desktop or laptop that you are working on, you have your favorites, you have your document repository, like your documents, your personal documents that you have on your computer. I saw that there was no native way of retaining those in a non-persistent desktop. The end-user has to perform dual authentication. One is for AWS authentication, and the other used to be for Active Directory, so it is a little problematic for the end users, as it is a double work for them. I don't know if the tool has lately dealt with the area of dual authentication or not.
Sachin Narvekar - PeerSpot reviewer
Migration to cloud for secure and shared workspaces enhances productivity
There could be an end-to-end tool similar to AWS Transform that helps from assessment to migration. A single orchestrator tool could assist with discovery, implementation, and image building for Amazon WorkSpaces. O365 and other Microsoft products can become problematic at times, and there are some network health-related issues that appear occasionally regarding functionality inside Amazon WorkSpaces.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Some companies use applications like Word or Excel, and they can leverage cloud services to optimize their hardware consumption."
"The tool is good from a latency, efficiency, and network point of view."
"The product is easy to access. You can access the solution from anywhere at any time."
"They maintain it and manage it very well."
"Stability-wise, I rate the solution a ten out of ten."
"The experience is seamless and there is no delay. The performance is very good. Initial startup times is a little bit of wait time, but it is bearable."
"The infrastructure is readily available, with minimal latency, which each user can benefit from."
"The best thing about Amazon WorkSpaces is the security it provides."
"The most valuable feature is the mobility. I can use it anywhere."
"The best feature is that it operates very quickly. It depends on the regional location. If we choose a nearby location, nearby servers, it will be best for users to use."
 

Cons

"You might experience some performance issues, such as delays in data retrieval."
"The end-user has to perform dual authentication...it is a little problematic for the end users, as it is a double work for them."
"The initial setup was somewhat difficult."
"O365 and other Microsoft products can become problematic at times, and there are some network health-related issues that appear occasionally regarding functionality inside Amazon WorkSpaces."
"An area that could be improved is it could work better on VPN."
"The product needs to improve its pricing. It should also improve corporate identity management and single sign-on."
"One area that can be improved is the ability to install third-party apps."
"The solution lacks a shadow mode option, and it needs to have it."
"You cannot install external applications without doing some additional configurations inside the solution as opposed to your normal desktop or laptop."
"Amazon WorkSpaces needs to improve on releasing the most number of patches immediately as quickly as possible. And they need to enable more USB options to connect a mobile phone to that particular workspace."
 

Pricing and Cost Advice

Information not available
"The pricing is based on consumption. You pay for each process based on the transactions you make."
"The solution is not very cheap and it is not too pricey."
"The tool's pricing depends on company turnover and the organization's relationship with Amazon. I rate it a six out of ten."
"It is very expensive."
"They have hourly and monthly pricing, and because our use case is, more of a sporadic use, so I go for hourly pricing. Again, the details of the pricing is handled by the procurement. From an end user perspective, pay as you use hourly is suitable"
"We need to spend some amount for the support. Without money, they won't respond."
"Price-wise Amazon Workspaces is cheaper than most services available."
"There are several different options available, but it can range anywhere from $85 to $150 a month per machine."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Computer Software Company
11%
Financial Services Firm
9%
Government
7%
Performing Arts
14%
Computer Software Company
9%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise9
 

Questions from the Community

What needs improvement with Amazon Appstream?
There is also a way in the tool for retaining customers' favorites, but it is not available natively. When you log in to your desktop, on the desktop or laptop that you are working on, you have you...
What is your primary use case for Amazon Appstream?
I personally don't use the tool. I am not a consumer of it. I basically designed it. I work for an IT company and have designed and implemented Amazon Appstream and Workspace in many organizations....
What do you like most about Amazon WorkSpaces?
Performance and scalability are valuable features.
What is your experience regarding pricing and costs for Amazon WorkSpaces?
For Amazon WorkSpaces pricing, I think it is affordable; it is a final decision made through the management part. I am not satisfied with the billing part because sometimes it bills for huge usage ...
What needs improvement with Amazon WorkSpaces?
There could be an end-to-end tool similar to AWS Transform that helps from assessment to migration. A single orchestrator tool could assist with discovery, implementation, and image building for Am...
 

Also Known As

Amazon Appstream 2.0, Appstream, Appstream 2.0
WorkSpaces
 

Overview

 

Sample Customers

SolidWorks, EVARI, MathWorks, AVENA, Vanguard, Macquarie University
GrubHub, Endemol Shine Nederland, CMC Property Services
Find out what your peers are saying about Amazon Appstream vs. Amazon WorkSpaces and other solutions. Updated: July 2025.
867,497 professionals have used our research since 2012.