BMC TrueSight Operations Management and Amazon OpenSearch Service are leading solutions in IT infrastructure monitoring and data analytics, respectively. BMC stands out with its robust event management and integration, which seem more comprehensive across IT levels compared to Amazon's offerings.
Features: BMC TrueSight Operations Management provides a unified platform for top-down monitoring, automated triage, and root cause analysis, offering flexible integration with multiple monitoring tools and supporting a diverse range of assets. It excels in providing event management and extensive support for knowledge modules. In contrast, Amazon OpenSearch Service offers robust real-time analytics, efficient data search, and a managed environment for Elasticsearch, supporting scalability and flexibility for fast data retrieval and visualization.
Room for Improvement: BMC TrueSight Operations Management could improve by simplifying deployment, enhancing cloud monitoring capabilities, and refining its UI and reporting experience. Its complex setup and resource demands remain concerns. Amazon OpenSearch Service could benefit from better data handling customization, increased configuration flexibility, and addressing high costs during idle times. Both solutions have integration challenges, but BMC's deployment resources could be more efficient.
Ease of Deployment and Customer Service: BMC TrueSight Operations Management is primarily an on-premises solution, leading to complex deployment and varied customer service experiences. In contrast, Amazon OpenSearch Service, as a managed public cloud solution, offers easier deployment and scalability but faces support and configuration challenges. BMC's support is generally good, while Amazon's support could be more responsive.
Pricing and ROI: BMC TrueSight Operations Management has a complex pricing model with high upfront and maintenance costs but delivers value through operational efficiency. Amazon OpenSearch Service uses a pay-for-what-you-use model, which is more flexible but can be expensive during periods of low activity. Both emphasize cost efficiency through technological investment, though BMC incurs significant initial and maintenance charges, whereas Amazon aligns cost with usage.
Amazon OpenSearch Service provides scalable and reliable search capabilities with efficient data processing, supporting easy domain configuration and integration with numerous systems for enhanced performance.
Amazon OpenSearch Service offers advanced features for handling JSON, diverse search grammars, quick historical data retrieval, and ultra-warm storage. It also includes customizable dashboards and seamless tool integration for large enterprises. With its managed infrastructure, OpenSearch Service supports efficient system analysis and business analytics, improving overall performance and flexibility. Despite these features, areas like configuration complexity, lack of auto-scaling, and integration with Kibana require attention. Users seek enhanced documentation, better pricing options, and more flexible data handling. Desired improvements include default filters, mapping configuration, and alerting capabilities. Enhanced data visualization and Compute Optimizer Service integration are also recommended for future updates.
What features define Amazon OpenSearch Service?Amazon OpenSearch Service is utilized in various industries for log management, data storage, and search capabilities. It supports infrastructure and embedded management, analyzing logs from AWS Lambda, Kubernetes, and other services. Companies use it for application debugging, monitoring security and performance, and customer behavior analysis, integrating it with tools like DynamoDB and Snowflake for a cost-effective solution.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
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