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Amazon Linux 2 AMI (amazon linux 2) | Support by SupportedImages vs New Relic Solutions [Private Offer Only] comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Linux 2 AMI (amazon ...
Ranking in AWS Marketplace
459th
Average Rating
8.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
New Relic Solutions [Privat...
Ranking in AWS Marketplace
494th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Sayed Basha - PeerSpot reviewer
IT platform engineer at Infosys via consign Space Solutions pvt ltd
Reliable cloud workloads have run cost-effectively and now support microservices and databases
One frustration I encounter is that Amazon Linux 2 AMI (amazon linux 2) | Support by SupportedImages does not support running on-premises. If it had features available for on-premises operations, it would greatly benefit organizations like the banking projects I have worked with, where data security is crucial and many critical applications still run on-premises. If Amazon Linux 2 AMI (amazon linux 2) | Support by SupportedImages offered this support, it would provide great competition with Red Hat Linux in the market. Regarding needed improvements, I believe Amazon could enhance its documentation, particularly for older versions. I sometimes face issues when installing the CloudWatch agent to gather OS-level metrics due to inadequate documentation. I believe I have covered everything regarding improvements, and I think the points I mentioned are sufficient.
Dr. Abdullah Malik, PhD - PeerSpot reviewer
Senior Vice President Head Of Solutions And Practices at LearningMate Private Limited
Monitoring has improved latency analysis and now supports precise root cause detection
I believe New Relic Solutions [Private Offer Only] needs to work on AI anomaly detection and reduce false positive alerts through the context threshold. Regarding dependency visibility and root cause analysis, New Relic Solutions [Private Offer Only] should be able to detect single points of failure and cascading failures instead of allowing users to perform tracing activity manually. This would be beneficial because maximum time goes into manual tracing activities. Additionally, New Relic Solutions [Private Offer Only] should help us identify if there are thread pools and connection pools in performance optimization, as pool data visibility enables us to determine whether we need to increase the pool size or connection size.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Amazon Linux 2 AMI (amazon linux 2) | Support by SupportedImages has positively impacted my organization because the default run already has so many workload infrastructures running for the last five years with no vulnerability found and everything works smoothly."
"This workflow helps me in my day-to-day work by making things faster, more reliable, and easier to manage."
"Regarding using Amazon Linux 2 AMI (amazon linux 2) | Support by SupportedImages for workloads like web and backend servers, microservices, and database hosting, I find that the main advantage is its compatibility."
"As a partner, the biggest advantage of New Relic Solutions [Private Offer Only] is that it provides a much deeper dive analysis view and helps integrate various tools."
"The biggest advantage of New Relic Solutions [Private Offer Only] from an application performance issue identification point of view is that it helps us address application performance through the APM tool they provided."
 

Cons

"Amazon Linux 2 AMI (amazon linux 2) | Support by SupportedImages can be improved by addressing the basic thing which was on EC2 SSM role by default at the OS level, because so many times we need to install SSM agent on our server levels."
"However, I withhold two points due to its reliance on older versions and kernel, along with the necessity of Amazon Linux extras for newer versions of languages and tools."
"I did not see a return on investment from Amazon Linux 2 AMI (amazon linux 2) | Support by SupportedImages; I did not get any benefit from it."
"Support has potential for improvement to reduce the delays that occurred, depending on how the contract is structured with the customer."
"I believe New Relic Solutions [Private Offer Only] needs to work on AI anomaly detection and reduce false positive alerts through the context threshold."
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Questions from the Community

What is your experience regarding pricing and costs for Amazon Linux 2 AMI (amazon linux 2) | Support by SupportedImages?
I did not purchase Amazon Linux 2 AMI (amazon linux 2) | Support by SupportedImages through the AWS Marketplace; it is free. I do not know anything about pricing, setup cost, and licensing for Amaz...
What needs improvement with Amazon Linux 2 AMI (amazon linux 2) | Support by SupportedImages?
In my opinion, Amazon Linux 2 AMI (amazon linux 2) | Support by SupportedImages can be improved, but I cannot think of any specific things that could have made my experience better. I do not have a...
What is your primary use case for Amazon Linux 2 AMI (amazon linux 2) | Support by SupportedImages?
My main use case for Amazon Linux 2 AMI (amazon linux 2) | Support by SupportedImages involves directly using images there or that particular image version, where I utilize it with Packer to packag...
What is your experience regarding pricing and costs for New Relic Solutions [Private Offer Only]?
The cost of New Relic Solutions [Private Offer Only], as compared to other products in parallel, is something I have always recommended. However, when it comes to price, there are other tools that ...
What needs improvement with New Relic Solutions [Private Offer Only]?
I believe New Relic Solutions [Private Offer Only] needs to work on AI anomaly detection and reduce false positive alerts through the context threshold. Regarding dependency visibility and root cau...
What is your primary use case for New Relic Solutions [Private Offer Only]?
The main requirement for clients using New Relic Solutions [Private Offer Only] is primarily application performance issues, root cause analysis, high latency, errors, and services failures. Someti...
 

Overview

Find out what your peers are saying about Amazon Linux 2 AMI (amazon linux 2) | Support by SupportedImages vs. New Relic Solutions [Private Offer Only] and other solutions. Updated: October 2026.
921,523 professionals have used our research since 2012.