Amazon CloudWatch vs ManageEngine Log360 comparison

Amazon Web Services (AWS) and ManageEngine are both solutions in the Log Management category. Amazon Web Services (AWS) is ranked #18 with an average rating of 7.9, while ManageEngine is ranked #23 with an average rating of 8.8. Amazon Web Services (AWS) holds a 1.7% mindshare in Log Management, compared to ManageEngine’s 1.3% mindshare. Additionally, 90% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 75% of ManageEngine users who would recommend it.

Amazon CloudWatch

Read 48 Amazon CloudWatch reviews

5,745 Views
3,275 Comparison Views

90% willing to recommend

ManageEngine Log360

Read 19 ManageEngine Log360 reviews

3,992 Views
2,355 Comparison Views

75% willing to recommend

Amazon CloudWatch

ManageEngine Log360

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

Amazon CloudWatch and ManageEngine Log360 are prominent contenders in the log management category. Amazon CloudWatch appears stronger in cloud integration due to its seamless AWS compatibility, while ManageEngine Log360 is distinguished by its robust security features, especially where detailed logging is crucial.

Features: Amazon CloudWatch offers real-time monitoring, deep AWS integration, and scalable cloud performance. ManageEngine Log360 provides extensive security incident detection, compliance reporting, and comprehensive logging capabilities.

Room for Improvement: Amazon CloudWatch could enhance log analytics, improve pricing structures, and offer better reporting capabilities. ManageEngine Log360 could work on simplifying its user interface, making navigation more intuitive, and optimizing performance efficiency.

Ease of Deployment and Customer Service: Amazon CloudWatch is easily deployable within AWS environments but receives mixed reviews on customer service. ManageEngine Log360 is recognized for comprehensive deployment support and reliable customer service.

Pricing and ROI: Amazon CloudWatch has high initial setup costs affecting ROI perception. ManageEngine Log360 is seen as more cost-effective with attractive pricing and a favorable feature set, offering better ROI for budget-conscious users.

To learn more, read our detailed Amazon CloudWatch vs. ManageEngine Log360 Report (Updated: April 2026).

Buyer's Guide

Amazon CloudWatch vs. ManageEngine Log360

April 2026

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Helped 886,858 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.8

Amazon CloudWatch reduces monitoring costs, boosts operational efficiency, is vital for oversight, but not direct revenue, especially for small projects.

Sentiment score

5.4

ManageEngine Log360 provides early returns, is user-valued for proactive monitoring benefits, yet requires skilled teams for evolving threats.

Amazon CloudWatch offers cost-saving advantages by being an inbuilt solution that requires no separate setup or maintenance for monitoring tasks.

Satheesh Papisetty

Digital Services & Engagement Senior Manager at AXA

For more quotes and insights, download the Amazon CloudWatch report

If unauthorized personnel attempt to add logs, the monitoring informs the administrator, enabling them to act promptly, leading to savings in both time and money for the company.

Md Abdul Hakim

System Engineer at Corporate Projukti Limited

For more quotes and insights, download the ManageEngine Log360 report

Customer Service

Sentiment score

7.4

Amazon CloudWatch support is reliable, with varying response times and expertise based on support level, premium ensures faster help.

Sentiment score

7.2

ManageEngine Log360 provides responsive customer service, though complex issues may cause delays; specialized regional support is exceptional.

In recent years, due to business expansion, knowledge levels among support engineers seem to vary.

Satheesh Papisetty

Digital Services & Engagement Senior Manager at AXA

While using their cloud and cloud resources, if you have an issue with CloudWatch, you must pay additional monthly fees to get time from dedicated tech support.

S K Mishra

founder, ceo at Techrev Solutions Pvt Ltd

For more quotes and insights, download the Amazon CloudWatch report

The solutions they provide are valuable.

Md Abdul Hakim

System Engineer at Corporate Projukti Limited

The support provided by ManageEngine Log360 is fantastic.

Gabriel Clement

Lead IT Security and Remediation at a financial services firm with 1,001-5,000 employees

For more quotes and insights, download the ManageEngine Log360 report

Scalability Issues

Sentiment score

7.7

Amazon CloudWatch excels in scalability and performance, efficiently managing data and adapts quickly to diverse organizational needs.

Sentiment score

6.8

ManageEngine Log360's scalability is mixed, with effective support but limited by licensing, technology, and variable deployment experiences.

It is already there as a managed service from AWS.

Azam S M

Infrastructure Lead at Danat Fz LLC

Amazon CloudWatch's scalability is managed by AWS.

Satheesh Papisetty

Digital Services & Engagement Senior Manager at AXA

For more quotes and insights, download the Amazon CloudWatch report

The technical support from ManageEngine is very good.

Md Abdul Hakim

System Engineer at Corporate Projukti Limited

For more quotes and insights, download the ManageEngine Log360 report

Stability Issues

Sentiment score

8.1

Amazon CloudWatch is praised for its reliability and performance, though some note occasional data delays and slowness in low-capacity environments.

Sentiment score

7.5

ManageEngine Log360 is generally stable, reliable, and trusted, with occasional startup delays and minor cloud switch issues.

I sometimes notice slowness when Amazon CloudWatch agents are installed on machines with less capacity, causing me to use other monitoring tools.

Satheesh Papisetty

Digital Services & Engagement Senior Manager at AXA

For more quotes and insights, download the Amazon CloudWatch report

No quotes available

For more quotes and insights, download the ManageEngine Log360 report

Room For Improvement

Users seek better customization, visualization, and integration in CloudWatch, citing high costs, steep learning curve, and scalability challenges.

ManageEngine Log360 needs improved backup, UI, Active Directory connectivity, AI capabilities, stability, encryption, and better support.

When using third-party dashboards such as Kibana or Grafana and other visualization tools, there should be a way to feed CloudWatch's data and logging capabilities into these visualization tools.

S K Mishra

founder, ceo at Techrev Solutions Pvt Ltd

We are in a process of integrating Grafana, Loki, and Prometheus to have better visualization on Amazon CloudWatch.

Azam S M

Infrastructure Lead at Danat Fz LLC

Maybe Amazon Web Services can improve by providing a library for CloudWatch with some useful features.

Rohit Bhosale

Senior Software Engineer at Carnera

For more quotes and insights, download the Amazon CloudWatch report

Without needing to purchase an add-on module, ManageEngine Log360 should include more in-depth reporting capabilities in the current module.

Gabriel Clement

Lead IT Security and Remediation at a financial services firm with 1,001-5,000 employees

Log360 currently cannot gather information from Intune logs or cloud-integrated systems.

Md Abdul Hakim

System Engineer at Corporate Projukti Limited

ManageEngine Log360 uses PostgreSQL as its own database but does not automatically parse and allow creation of alarms the way it does in MS SQL.

Burak Karakurt

Consultant at TurkOnay Elektronik Para ve Ödeme Hizmetleri A.Ş.

For more quotes and insights, download the ManageEngine Log360 report

Setup Cost

Amazon CloudWatch pricing is variable, with costs ranging from $25 to $350, depending on usage and AWS service integration.

ManageEngine Log360 is affordable with fixed pricing, a free trial, and is suitable for flexible budgeting despite some high-cost views.

Overall, the pricing of Amazon CloudWatch is very expensive.

S K Mishra

founder, ceo at Techrev Solutions Pvt Ltd

Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline.

Satheesh Papisetty

Digital Services & Engagement Senior Manager at AXA

For more quotes and insights, download the Amazon CloudWatch report

The price is suitable from a perspective of different pricing options.

Md Abdul Hakim

System Engineer at Corporate Projukti Limited

For more quotes and insights, download the ManageEngine Log360 report

Valuable Features

Amazon CloudWatch offers real-time data, AWS integration, efficient monitoring, user-friendly interface, and versatile dashboards for enhanced system performance.

Log360 offers user-friendly security management with analytics, compliance templates, real-time threat detection, and customizable reporting, enhancing efficiency.

Amazon CloudWatch allows me to set up and view even historical logs, which is one of the features I find valuable.

Satheesh Papisetty

Digital Services & Engagement Senior Manager at AXA

If there is a CPU spike or system issues, we set alarms to notify us if the system is going down or not reachable.

Azam S M

Infrastructure Lead at Danat Fz LLC

I like its filtering capability and its ability to give the cyber engine insights.

Rohit Bhosale

Senior Software Engineer at Carnera

For more quotes and insights, download the Amazon CloudWatch report

All mandatory regulatory compliance reports are available with the integrated system, and companies can easily customize reports without coding to meet their policy or reporting requirements.

Md Abdul Hakim

System Engineer at Corporate Projukti Limited

ManageEngine Log360 could integrate with all systems, making it possible to integrate everything to the central location, which made it a useful and necessary tool.

Burak Karakurt

Consultant at TurkOnay Elektronik Para ve Ödeme Hizmetleri A.Ş.

ManageEngine Log360 was selected because AlienVault was moving strictly away from on-premises to the cloud, and an on-premises solution was required.

Gabriel Clement

Lead IT Security and Remediation at a financial services firm with 1,001-5,000 employees

For more quotes and insights, download the ManageEngine Log360 report

Categories and Ranking

Amazon CloudWatch

Ranking in Log Management

18th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (21st), Cloud Monitoring Software (15th)

ManageEngine Log360

Ranking in Log Management

23rd

Average Rating

7.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Security Information and Event Management (SIEM) (23rd), User Entity Behavior Analytics (UEBA) (13th)

Mindshare comparison

As of April 2026, in the Log Management category, the mindshare of Amazon CloudWatch is 1.7%, down from 1.9% compared to the previous year. The mindshare of ManageEngine Log360 is 1.3%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management Mindshare Distribution
Product	Mindshare (%)
Amazon CloudWatch	1.7%
ManageEngine Log360	1.3%
Other	97.0%

Log Management

Featured Reviews

Azam S M

Infrastructure Lead at Danat Fz LLC

Has provided reliable monitoring and alerting through extensive metric tracking and dashboard configuration

Amazon CloudWatch itself provides a lot of data. However, for visualization, we need to use third-party tools. We are in a process of integrating Grafana, Loki, and Prometheus to have better visualization on Amazon CloudWatch. We are also integrating Grafana with the application itself to get the application data and logs. Alternatively, there is AWS Kinesis and Glue where you can scrape the logs and have visualization, but a more easy option is Grafana. If you want to get a proper visual representation to see what is happening, then you need to integrate a third-party tool. Amazon CloudWatch has all the data, but to see what is happening, you need some third-party tool.

Read full review

Md Abdul Hakim

System Engineer at Corporate Projukti Limited

Integration capabilities impress while room for improvement exists in cloud compatibility

1. Enhanced Cloud Integration Current Gap: Log360 lacks native integration with Microsoft Intune and cloud-based Active Directory (Azure AD), limiting visibility for organizations transitioning to hybrid or fully cloud environments. Requested Improvements: Direct Intune Log Collection: Ability to ingest and correlate logs from Intune-managed devices to monitor compliance, device health, and security policies. Azure AD Deep Integration: Support for Azure AD audit logs, conditional access events, and identity protection alerts to provide end-to-end visibility. Cloud Workload Monitoring: Extend coverage to SaaS applications (e.g., Microsoft 365, AWS, GCP) for unified threat detection. Why It Matters: Many clients have migrated from on-prem AD to cloud-first setups this year. Without cloud-native log collection, critical security events (e.g., rogue Intune policies or Azure AD breaches) go unmonitored. 2. Improved Automation and Response Current Gap: Limited automated remediation (e.g., auto-isolating compromised devices) forces manual intervention. Requested Features: Playbook Automation: Pre-built workflows to auto-resolve common issues (e.g., disabling users after brute-force attacks). SOAR Integration: APIs to connect with SIEM/SOAR platforms (e.g., Splunk, Palo Alto Cortex) for escalated threat response.

Read full review

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Manufacturing Company

Transportation Company

Computer Software Company

Financial Services Firm

10%

Comms Service Provider

Computer Software Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	9
Large Enterprise	24

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What is your experience regarding pricing and costs for Amazon CloudWatch?

No specific setup costs were mentioned.

See all answers

What needs improvement with Amazon CloudWatch?

See all answers

What is your primary use case for Amazon CloudWatch?

Amazon CloudWatch is a very small service that AWS provides. It is a monitoring service for applications within the AWS cloud, and we can integrate external applications using the APIs or SDK. The ...

See all answers

What is your experience regarding pricing and costs for ManageEngine Log360?

The price is suitable from a perspective of different pricing options. We already have an ongoing project where some features analytics can be escaped, and companies can manage their budgets carefu...

See all answers

What needs improvement with ManageEngine Log360?

ManageEngine Log360 could provide more in-depth insights, particularly in reporting. Some other solutions provide deeper insights into issues, especially when generating reports. More detailed insi...

See all answers

What is your primary use case for ManageEngine Log360?

ManageEngine Log360 is being used for database monitoring and as a SIEM solution.

See all answers

Comparisons

Grafana Loki vs Amazon CloudWatch

Compared 7% of the time

Amazon OpenSearch Service vs Amazon CloudWatch

Compared 6% of the time

Zabbix vs Amazon CloudWatch

Compared 4% of the time

Dynatrace vs Amazon CloudWatch

Compared 4% of the time

Datadog vs Amazon CloudWatch

Compared 4% of the time

More Amazon CloudWatch Competitors

ManageEngine EventLog Analyzer vs ManageEngine Log360

Compared 13% of the time

Fortinet FortiSIEM vs ManageEngine Log360

Compared 7% of the time

Splunk Enterprise Security vs ManageEngine Log360

Compared 6% of the time

SIEMStorm vs ManageEngine Log360

Compared 6% of the time

Sentinel vs ManageEngine Log360

Compared 4% of the time

More ManageEngine Log360 Competitors

Product Reports

Buyer's Guide

Amazon CloudWatch

April 2026

Download Amazon CloudWatch product report

Buyer's Guide

ManageEngine Log360

March 2026

Download ManageEngine Log360 product report

Overview

Amazon CloudWatch integrates seamlessly with AWS, providing real-time monitoring and alerting features. Its interface supports task automation, enhancing troubleshooting and analytics capabilities, while offering strong security and scalability at a cost-effective rate.

Amazon CloudWatch is an impactful platform for monitoring AWS resources and managing application performance. It simplifies infrastructure performance monitoring by providing comprehensive analytics capabilities, including application insights and event scheduling. Users appreciate CloudWatch for its detailed metrics, dashboards, and support in issuing alerts to detect anomalies. It efficiently tracks performance, optimizes resource utilization, and ensures service availability. CloudWatch is recognized for its robust alerting features and integration with other AWS services, further supporting its resource monitoring capabilities. However, there is room for improvement in dashboard customization, log streaming speed, and integration with non-AWS services. Enhancements in API integration, machine learning features, and support for third-party tools are also desired.

What features does Amazon CloudWatch offer?

Seamless Integration: Works effortlessly with AWS for cohesive service management.
Advanced Metrics: Provides detailed monitoring of CPU, memory, and more.
Real-time Monitoring: Offers up-to-the-minute alerts on infrastructure status.
Dashboards: User-friendly and informative for quick insights.
Automation: Supports task automation for efficient troubleshooting.

What benefits does Amazon CloudWatch provide?

Cost-effectiveness: Efficient resource monitoring without high costs.
Scalability: Easily adapts to growing infrastructure needs.
Security: Strong protocols for safe monitoring activities.
Improved Performance: Enhances application insights and operational efficiency.
Operational Insights: Provides comprehensive logging and performance analysis.

Industries implementing Amazon CloudWatch often focus on optimizing IT infrastructure. Companies in sectors like finance and e-commerce rely on its monitoring and alerting capabilities to ensure service uptime and performance. The platform's automation and analytics features empower teams to proactively manage performance and detect potential issues promptly.

Amazon Web Services (AWS)

Log360 is your one-stop solution for all log management and network security challenges. It is an integrated solution that combines EventLog Analyzer and ADAudit Plus into a single console to help you manage your Active Directory auditing and network security easily.

ManageEngine

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus

First Mountain Bank, TRA, Citadel Group, OnPoint Financial Corp, Florida Dept. of Transportation

Buyer's Guide

Amazon CloudWatch vs. ManageEngine Log360

April 2026

Free Report: Amazon CloudWatch vs. ManageEngine Log360

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