Try our new research platform with insights from 80,000+ expert users

Amazon CloudWatch vs Broadcom DX Application Performance Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Amazon CloudWatch offers cost savings and control, aiding compliance but challenges remain in quantifying returns during cloud migrations.
Sentiment score
7.1
Broadcom DX APM boosts ROI with effective application management, reducing incidents and costs, while enhancing performance and reporting capabilities.
Amazon CloudWatch offers cost-saving advantages by being an inbuilt solution that requires no separate setup or maintenance for monitoring tasks.
Performance management solutions like Broadcom DX Application Performance Management are important for cost reduction and performance reviews.
 

Customer Service

Sentiment score
7.4
Amazon CloudWatch support is generally praised for responsiveness and expertise, though experiences and costs vary by support package.
Sentiment score
6.8
Broadcom DX's customer service and technical support are praised for professionalism, expertise, but face criticism for occasional delays.
While using their cloud and cloud resources, if you have an issue with CloudWatch, you must pay additional monthly fees to get time from dedicated tech support.
In recent years, due to business expansion, knowledge levels among support engineers seem to vary.
It is difficult to access the right person, and incidents sometimes need escalation.
In the early years, we needed support often, but due to accumulated experience with Broadcom DX Application Performance Management, we haven't needed to escalate any issues recently.
 

Scalability Issues

Sentiment score
7.7
Amazon CloudWatch is praised for its scalability, managing large workloads effortlessly and adapting to diverse performance monitoring needs.
Sentiment score
6.8
Broadcom DX Application Performance Management is scalable, but complex configuration and cost concerns arise with extensive metrics and scalability options.
Amazon CloudWatch's scalability is managed by AWS.
The solution does not offer much flexibility in scalability.
 

Stability Issues

Sentiment score
8.1
Amazon CloudWatch is reliable and stable, though users experience occasional logging delays and minor complexities in query customization.
Sentiment score
6.9
Broadcom DX APM is stable with minimal issues, though specific configurations and platforms may present challenges, often resolved by updates.
I sometimes notice slowness when Amazon CloudWatch agents are installed on machines with less capacity, causing me to use other monitoring tools.
 

Room For Improvement

Amazon CloudWatch needs enhancements in customization, log management, pricing, integrations, data visibility, and user interface for better performance.
Broadcom DX Application Performance Management requires improvements in cost, integration, support, automation, cloud, dashboards, and monitoring capabilities.
When using third-party dashboards such as Kibana or Grafana and other visualization tools, there should be a way to feed CloudWatch's data and logging capabilities into these visualization tools.
Amazon CloudWatch charges extra for custom metrics, which is a significant disadvantage.
Maybe Amazon Web Services can improve by providing a library for CloudWatch with some useful features.
Improving the feature set to match competitors like Cisco and Dynatrace would be beneficial.
It is also difficult to access the right person in support, and sometimes incidents need to be escalated, taking several contacts to resolve.
 

Setup Cost

Amazon CloudWatch pricing is usage-based, often cost-effective, but may increase with data use and custom metrics.
Broadcom DX APM is cost-effective initially, but renewals and agent-based licensing can increase expenses in large setups.
Overall, the pricing of Amazon CloudWatch is very expensive.
Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline.
The challenge arises during annual renewals, as the price increase can be significant, around twenty percent or more, which customers find difficult to understand.
The pricing is in the middle range.
 

Valuable Features

Amazon CloudWatch offers metrics, alerts, automation, and analytics with seamless AWS integration, scalability, and third-party service support.
Broadcom DX APM provides real-time insights, proactive issue detection, transaction tracing, and customizable dashboards for enhanced performance management.
Being an inbuilt solution from AWS, it saves time on installation, setup, and maintenance.
The best features of Amazon CloudWatch need to improve visibility into the network because when using hundreds of network resources such as transit gateway, VPNs, routers, route tables, and firewalls, it does not give many details in a structured manner.
I like its filtering capability and its ability to give the cyber engine insights.
The most valuable feature of Broadcom DX Application Performance Management is the dashboard, which captures all the traces and generates alerts for performance monitoring.
We have very good dashboards that are very useful for getting all the parameters of the application.
 

Categories and Ranking

Amazon CloudWatch
Ranking in Application Performance Monitoring (APM) and Observability
13th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
47
Ranking in other categories
Log Management (12th), Cloud Monitoring Software (10th)
Broadcom DX Application Per...
Ranking in Application Performance Monitoring (APM) and Observability
24th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
162
Ranking in other categories
Container Monitoring (7th)
 

Mindshare comparison

As of August 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Amazon CloudWatch is 1.7%, up from 1.1% compared to the previous year. The mindshare of Broadcom DX Application Performance Management is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Rahul Kundu - PeerSpot reviewer
Proactively address issues with seamless monitoring while enhancing custom metrics functionality
We use CloudWatch for monitoring and logging. It helps us monitor our applications' performance, particularly in ensuring that every API hit returns a response within four seconds, which is our SLA. We also monitor invocation errors in Lambda and use CloudWatch alerts to notify us of any issues…
MarioGomez - PeerSpot reviewer
Improve application performance management by deploying easy-to-use dashboards but face challenges with support access
The main areas for improvement include making dashboards and interfaces easier to understand. Our version might be a bit old, and we may need to upgrade it. It is also difficult to access the right person in support, and sometimes incidents need to be escalated, taking several contacts to resolve.
report
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
865,384 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
12%
Manufacturing Company
9%
University
5%
Performing Arts
14%
Financial Services Firm
13%
Manufacturing Company
13%
Recreational Facilities/Services Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon CloudWatch?
Overall, the pricing of Amazon CloudWatch is very expensive.
What needs improvement with Amazon CloudWatch?
Apart from traceability of network resources, Amazon CloudWatch needs to be more interoperable with other tools because many companies are starting to use AI-based dashboards. When using third-part...
What do you like most about Broadcom DX Application Performance Management?
Scalability-wise, I rate the solution a nine out of ten...there is a very easy way to deal with it by adding more servers to the application.
What is your experience regarding pricing and costs for Broadcom DX Application Performance Management?
The initial pricing is reasonable and competitive compared to other solutions. The challenge arises during annual renewals, as the price increase can be significant, around twenty percent or more, ...
What needs improvement with Broadcom DX Application Performance Management?
The first area for improvement is the discovery feature, which should be enhanced to collect comprehensive information from applications and services. This includes using agents or scripts to gathe...
 

Also Known As

No data available
DX APM, CA APM, CA NetQoS Performance Center, Wily Introscope, CA Wily APM, CA App Experience Analytics, CA AXA
 

Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
Lexmark, Intermountain Healthcare, National Australia Bank, BBVA Compass Bank, Innovapost, Dansk Supermarked Group, U.S. Cellular, Orange, Cetip
Find out what your peers are saying about Amazon CloudWatch vs. Broadcom DX Application Performance Management and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.