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Amazon CloudWatch vs Broadcom DX Application Performance Management comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Amazon CloudWatch enhances ROI by automating monitoring, reducing staffing costs, and improving developer productivity with centralized dashboards.
Sentiment score
7.1
Broadcom DX APM boosts ROI with effective application management, reducing incidents and costs, while enhancing performance and reporting capabilities.
Automated alerts, centralized dashboards, and log analysis reduce troubleshooting time, improve incident response, and minimize manual monitoring.
Engineer Technology at Iris Software Technologies Private Limited
Amazon CloudWatch offers cost-saving advantages by being an inbuilt solution that requires no separate setup or maintenance for monitoring tasks.
Digital Services & Engagement Senior Manager at AXA
Performance management solutions like Broadcom DX Application Performance Management are important for cost reduction and performance reviews.
Director of Technical Part at NOS SGPS
 

Customer Service

Sentiment score
7.5
Amazon CloudWatch support is praised for responsiveness and expertise, though resolution speed varies with support tiers and engineer quality.
Sentiment score
6.8
Broadcom DX's customer service and technical support are praised for professionalism, expertise, but face criticism for occasional delays.
In recent years, due to business expansion, knowledge levels among support engineers seem to vary.
Digital Services & Engagement Senior Manager at AXA
While using their cloud and cloud resources, if you have an issue with CloudWatch, you must pay additional monthly fees to get time from dedicated tech support.
founder, ceo at Techrev Solutions Pvt Ltd
Customer support for Amazon CloudWatch has been excellent.
Engineer Technology at Iris Software Technologies Private Limited
It is difficult to access the right person, and incidents sometimes need escalation.
Regional Director at ATOS
In the early years, we needed support often, but due to accumulated experience with Broadcom DX Application Performance Management, we haven't needed to escalate any issues recently.
Director of Technical Part at NOS SGPS
 

Scalability Issues

Sentiment score
7.7
Amazon CloudWatch is praised for seamless scalability, efficient data handling, and stability, despite some cost concerns.
Sentiment score
6.8
Broadcom DX Application Performance Management is scalable, but complex configuration and cost concerns arise with extensive metrics and scalability options.
It is already there as a managed service from AWS.
Infrastructure Lead at Danat Fz LLC
The scalability of Amazon CloudWatch is very good, providing high throughput and auto-managing applications alongside auto-dashboard support.
Engineer Technology at Iris Software Technologies Private Limited
Amazon CloudWatch's scalability is managed by AWS.
Digital Services & Engagement Senior Manager at AXA
The solution does not offer much flexibility in scalability.
Director of Technical Part at NOS SGPS
 

Stability Issues

Sentiment score
8.1
Amazon CloudWatch is highly reliable with minimal bugs, though minor delays and some query complexity are occasionally noted.
Sentiment score
6.9
Broadcom DX APM is stable with minimal issues, though specific configurations and platforms may present challenges, often resolved by updates.
I sometimes notice slowness when Amazon CloudWatch agents are installed on machines with less capacity, causing me to use other monitoring tools.
Digital Services & Engagement Senior Manager at AXA
 

Room For Improvement

Amazon CloudWatch users desire more intuitive dashboards, cost-effectiveness, better integration, and improved monitoring and scalability features.
Broadcom DX Application Performance Management requires improvements in cost, integration, support, automation, cloud, dashboards, and monitoring capabilities.
When using third-party dashboards such as Kibana or Grafana and other visualization tools, there should be a way to feed CloudWatch's data and logging capabilities into these visualization tools.
founder, ceo at Techrev Solutions Pvt Ltd
We are in a process of integrating Grafana, Loki, and Prometheus to have better visualization on Amazon CloudWatch.
Infrastructure Lead at Danat Fz LLC
I wish to see simpler pricing, more intuitive dashboards, easier log queries for beginners, richer visualization options, and strong AI-assisted troubleshooting.
Engineer Technology at Iris Software Technologies Private Limited
It is also difficult to access the right person in support, and sometimes incidents need to be escalated, taking several contacts to resolve.
Regional Director at ATOS
The first area for improvement is the discovery feature, which should be enhanced to collect comprehensive information from applications and services.
Director of Technical Part at NOS SGPS
 

Setup Cost

Enterprise buyers report mixed experiences with Amazon CloudWatch pricing, ranging from affordable to expensive, depending on usage and integration.
Broadcom DX APM is cost-effective initially, but renewals and agent-based licensing can increase expenses in large setups.
Overall, the pricing of Amazon CloudWatch is very expensive.
founder, ceo at Techrev Solutions Pvt Ltd
Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline.
Digital Services & Engagement Senior Manager at AXA
It was very easy to set up because it is built into AWS and does not require separate licensing, being billed based on usage.
Engineer Technology at Iris Software Technologies Private Limited
The challenge arises during annual renewals, as the price increase can be significant, around twenty percent or more, which customers find difficult to understand.
Director of Technical Part at NOS SGPS
The pricing is in the middle range.
Regional Director at ATOS
 

Valuable Features

Amazon CloudWatch offers real-time monitoring, comprehensive logging, AWS integration, and analytics with cost-effectiveness and detailed data insights.
Broadcom DX APM provides real-time insights, proactive issue detection, transaction tracing, and customizable dashboards for enhanced performance management.
We can quickly fix issues at the point of occurrence, and real-time metrics for microservices provide centralized logging and automated alerts that enable fast incident detection, quicker troubleshooting, and better application reliability.
Engineer Technology at Iris Software Technologies Private Limited
Amazon CloudWatch allows me to set up and view even historical logs, which is one of the features I find valuable.
Digital Services & Engagement Senior Manager at AXA
If there is a CPU spike or system issues, we set alarms to notify us if the system is going down or not reachable.
Infrastructure Lead at Danat Fz LLC
We have very good dashboards that are very useful for getting all the parameters of the application.
Regional Director at ATOS
The most valuable feature of Broadcom DX Application Performance Management is the dashboard, which captures all the traces and generates alerts for performance monitoring.
Director of Technical Part at NOS SGPS
 

Categories and Ranking

Amazon CloudWatch
Ranking in Application Performance Monitoring (APM) and Observability
24th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
49
Ranking in other categories
Log Management (19th), Cloud Monitoring Software (14th)
Broadcom DX Application Per...
Ranking in Application Performance Monitoring (APM) and Observability
28th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
162
Ranking in other categories
Container Monitoring (7th)
 

Mindshare comparison

As of October 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Amazon CloudWatch is 1.0%, down from 1.7% compared to the previous year. The mindshare of Broadcom DX Application Performance Management is 1.6%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Amazon CloudWatch1.0%
Broadcom DX Application Performance Management1.6%
Other97.4%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Azam S M - PeerSpot reviewer
Infrastructure Lead at Danat Fz LLC
Has provided reliable monitoring and alerting through extensive metric tracking and dashboard configuration
Amazon CloudWatch itself provides a lot of data. However, for visualization, we need to use third-party tools. We are in a process of integrating Grafana, Loki, and Prometheus to have better visualization on Amazon CloudWatch. We are also integrating Grafana with the application itself to get the application data and logs. Alternatively, there is AWS Kinesis and Glue where you can scrape the logs and have visualization, but a more easy option is Grafana. If you want to get a proper visual representation to see what is happening, then you need to integrate a third-party tool. Amazon CloudWatch has all the data, but to see what is happening, you need some third-party tool.
EG
Director of Technical Part at NOS SGPS
Dashboards facilitate prompt alerts but discovery feature needs enhancement
I would recommend Broadcom DX Application Performance Management if a customer doesn't have any existing performance solution. However, ten years ago, the solution was better, and now there are many competitive options. My overall rating would be between six and seven. The product rating I would give is 6.5 out of 10.
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915,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Outsourcing Company
8%
Comms Service Provider
8%
Outsourcing Company
20%
Financial Services Firm
11%
Construction Company
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise26
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise24
Large Enterprise124
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon CloudWatch?
The experience with pricing, setup cost, and licensing for Amazon CloudWatch has been positive. It was very easy to set up because it is built into AWS and does not require separate licensing, bein...
What needs improvement with Amazon CloudWatch?
For improvements, I think Amazon CloudWatch could enhance certain areas, particularly regarding pricing structure. I wish to see simpler pricing, more intuitive dashboards, easier log queries for b...
What is your primary use case for Amazon CloudWatch?
My main use case for Amazon CloudWatch is the monitoring and analytics of the application servers. I basically use Amazon CloudWatch to monitor the microservices and AWS infrastructure, helping me ...
What is your experience regarding pricing and costs for Broadcom DX Application Performance Management?
The initial pricing is reasonable and competitive compared to other solutions. The challenge arises during annual renewals, as the price increase can be significant, around twenty percent or more, ...
What needs improvement with Broadcom DX Application Performance Management?
The first area for improvement is the discovery feature, which should be enhanced to collect comprehensive information from applications and services. This includes using agents or scripts to gathe...
What is your primary use case for Broadcom DX Application Performance Management?
Our primary use case involves having a large dashboard with significant information for alerts, alarms, and metrics to summarize the state of critical businesses and applications. When an issue ari...
 

Also Known As

No data available
DX APM, CA APM, CA NetQoS Performance Center, Wily Introscope, CA Wily APM, CA App Experience Analytics, CA AXA
 

Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
Lexmark, Intermountain Healthcare, National Australia Bank, BBVA Compass Bank, Innovapost, Dansk Supermarked Group, U.S. Cellular, Orange, Cetip
Find out what your peers are saying about Amazon CloudWatch vs. Broadcom DX Application Performance Management and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.