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Amazon AWS vs Microsoft Azure vs Red Hat OpenShift comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Amazon AWS offers cost-effective, scalable solutions with pay-as-you-go pricing, enabling quick deployment and significant financial benefits.
Sentiment score
6.1
Microsoft Azure is favored for reducing costs, offering flexible scalability, and enhancing service reliability while shifting expenses to operational.
Sentiment score
7.4
Red Hat OpenShift boosts ROI with enhanced productivity, scalability, and security, offering efficient integration and modernization despite initial costs.
The value for money is good, and Microsoft Azure has positively impacted our operational costs.
IT Support Specialist at Sorbonne University Abu Dhabi
When we use Microsoft Azure, it provides enhanced security from our perspective, though I am not certain about the financial return on investment or benefits for our users as I do not have that information.
Head Of Security Management at Ipko Telecommunications
With OpenShift combined with IBM Cloud App integration, I can spin an integration server in a second as compared to traditional methods, which could take days or weeks.
Platform Engineer & Manager at a computer software company with 51-200 employees
Moving to OpenShift resulted in increased system stability and reduced downtime, which contributed to operational efficiency.
Infrastructure Manager at Appzone Group
It is always advisable to get the bare minimum that you need, and then add more when necessary.
Vice President at a financial services firm with 10,001+ employees
 

Customer Service

Sentiment score
6.8
Amazon AWS customer service is highly effective and responsive, with knowledgeable support and comprehensive documentation, enhancing user satisfaction.
Sentiment score
6.5
Microsoft Azure's support is responsive and knowledgeable, but speed and accessibility vary with the service level purchased.
Sentiment score
6.8
Red Hat OpenShift support is praised for expertise and community support but criticized for delays and complex documentation.
Reaching out to them and talking is different from receiving a complete solution to your problem.
Principal Consultant at a tech vendor with 10,001+ employees
We have a direct line to Amazon AWS, with premium support and AWS members located within the company.
Senior Machine Learning Engineer at sportsbet
Amazon AWS has good technical engineers available, making their customer service reliable.
Cloud Technical Program Manager at a tech vendor with 1,001-5,000 employees
Microsoft needs to engage L3 and L2 in support when specified in service tickets.
Snr. Infrastructure Architect (Data Centre) at LogicEra
We eventually get the resolution we seek.
Freelancer at a tech services company with 1,001-5,000 employees
I would rate their technical support a ten because we have various support channels available.
Solutions Architect at a tech vendor with 10,001+ employees
Red Hat's technical support is responsive and effective.
Infrastructure Manager at Appzone Group
Customer support is really good because so far in our case, we have always received a prompt response, and they have been really helpful to us.
ML Engineer - Specialist at a tech vendor with 10,001+ employees
I have been pretty happy in the past with getting support from Red Hat.
Manager IT Infrastructure at a government with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
7.8
Amazon AWS offers exceptional scalability, enabling effortless resource expansion and efficient scaling to support diverse user needs globally.
Sentiment score
7.6
Microsoft Azure is highly rated for its scalable resource management, suitable for businesses of all sizes and workloads.
Sentiment score
7.4
Red Hat OpenShift efficiently scales nodes and applications, supports large operations, but some desire improved on-premise capabilities.
The scalability of Amazon AWS is excellent.
Principal Consultant at a tech vendor with 10,001+ employees
Amazon AWS provides strong scalability features, but the scaling process could be made more straightforward.
Cloud Technical Program Manager at a tech vendor with 1,001-5,000 employees
When setting up resources, the maximum limit can go high or low, at which time instances are increased, which helps maintain latency standards.
Architect at ebzss
Microsoft Azure is not just one product; it is a platform with multiple products within Microsoft Azure, and I would say it is scalable and would rate it a nine.
Director at Apeiros Solutions
The scalability of Microsoft Azure is excellent for growth and adaptation, depending on company requirements.
Head Of Security Management at Ipko Telecommunications
It has different kinds of designs that allow for management and deployment in multi-zones, offering both scalable and non-scalable options.
Snr. Infrastructure Architect (Data Centre) at LogicEra
The on-demand provisioning of pods and auto-scaling, whether horizontal or vertical, is the best part.
Manager IT Infrastructure at a government with 1,001-5,000 employees
OpenShift's horizontal pod scaling is more effective and efficient than that used in Kubernetes, making it a superior choice for scalability.
Platform Engineer & Manager at a computer software company with 51-200 employees
Red Hat OpenShift scales excellently, with a rating of ten out of ten.
System Analyst at Freelancer
 

Stability Issues

Sentiment score
8.1
Amazon AWS is highly reliable, with strong performance and minimal outages, earning high satisfaction for robustness and stability.
Sentiment score
7.7
Microsoft Azure is generally stable with high uptime, though users note occasional issues and some prefer AWS for reliability.
Sentiment score
7.7
Red Hat OpenShift is praised for high stability, efficiently handling production, with improvements minimizing external-impact issues.
If I am spinning up any managed service from the console, sometimes it fails to start up, and there will be no information about why it failed.
Senior Machine Learning Engineer at sportsbet
We noticed a few critical servers went down due to a Microsoft Azure-end hardware issue.
Senior Associate at a consultancy with 10,001+ employees
We are now migrating clients without the zoning into mandatory multi-zone deployments, so if one zone goes down, their application and database remain live.
Snr. Infrastructure Architect (Data Centre) at LogicEra
Microsoft Azure is quite stable, but recent outages and security issues have slightly decreased my confidence.
Works at a energy/utilities company with 10,001+ employees
It provides better performance yet requires more resources compared to vanilla Kubernetes.
Platform Engineer & Manager at a computer software company with 51-200 employees
I've had my cluster running for over four years.
Infrastructure Manager at Appzone Group
It performs well under load, providing the desired output.
System Analyst at Freelancer
 

Room For Improvement

Amazon AWS users seek better cost management, integration, user interfaces, security, performance, support, and simplified billing and setup processes.
Azure users seek a user-friendly interface, better pricing, enhanced support, compatibility improvements, and additional customization with security enhancements.
Red Hat OpenShift requires improvements in documentation, security, integration, support, GUI, scalability, resource demands, and user experience.
Amazon AWS could improve its user interface to make it more user-friendly, especially for people who are not highly technical.
Cloud Technical Program Manager at a tech vendor with 1,001-5,000 employees
When using scripts for APIs to fetch data, they don't match the data exactly with the request.
Principal Consultant at a tech vendor with 10,001+ employees
If I create a Glue job, that will create S3 buckets and other resources that have cost implications, but once I clean up a Glue job, it does not delete the other accessory resources.
Senior Machine Learning Engineer at sportsbet
Recent outages and security issues are also a concern, causing a decrease in confidence, especially when partnering with third-party companies.
Works at a energy/utilities company with 10,001+ employees
The administrative side is suitable for technical people, but our finance and HR super users find it less user-friendly, as they prefer drag-and-drop features to build their own solutions without contacting IT.
IT Support Specialist at Sorbonne University Abu Dhabi
There is still room for improvement in terms of pricing.
Director at Apeiros Solutions
Learning OpenShift requires complex infrastructure, needing vCenter integration, more advanced answers, active directory, and more expensive hardware.
Platform Engineer & Manager at a computer software company with 51-200 employees
Red Hat OpenShift's biggest disadvantage is they do not provide any private cloud setup where we can host on our site using their services.
Vice President at a financial services firm with 10,001+ employees
We should aim to include VMware-like capabilities to be competitive, especially considering cost factors.
System Analyst at Freelancer
 

Setup Cost

Amazon AWS offers flexible pricing with cost-effectiveness, but managing expenses can be complex compared to Azure or GCP.
Microsoft Azure's competitive pricing and flexible options attract users, despite concerns about long-term cost predictability and specific charges.
Red Hat OpenShift offers comprehensive features but is criticized for high costs, especially when upgrading to the licensed version.
After three to four years, if you are not managing it correctly, you will be paying more than an on-premise solution, which applies to all cloud providers, so you must regularly maintain and manage for efficiency.
Principal Consultant at a tech vendor with 10,001+ employees
Currently, Amazon AWS is known to be on the higher price range because popular and in-demand services often come at a premium.
Cloud Technical Program Manager at a tech vendor with 1,001-5,000 employees
Microsoft solutions might be cheaper than some services like AWS, but some solutions may be more expensive depending on the services compared.
Works at a energy/utilities company with 10,001+ employees
Copilot is expensive based on recent pricing for our POC.
IT Support Specialist at Sorbonne University Abu Dhabi
They have discounts and also provide promotions for a three-year reservation which comes with significant discounts on the infrastructure part.
Snr. Infrastructure Architect (Data Centre) at LogicEra
Initially, licensing was per CPU, with a memory cap, but the price has doubled, making it difficult to justify for clients with smaller compute needs.
Senior Technical Lead at MORO
The pricing for Red Hat OpenShift is considered quite high.
Manager for Middleware at a computer software company with 1,001-5,000 employees
Red Hat can improve on the pricing part by making it more flexible and possibly on the lower side.
Manager IT Infrastructure at a government with 1,001-5,000 employees
 

Valuable Features

Amazon AWS provides scalable compute, flexible pricing, high security, and integration, ideal for building efficient applications with minimal infrastructure.
Microsoft Azure excels in scalability, integration, security, and cost-effectiveness, enhancing development and operational efficiency with robust support.
Red Hat OpenShift provides fast CI/CD, scalability, security, automation, and integration for seamless, secure, and flexible application deployment.
Amazon AWS provides IAM features for user access management as well as KMS through key management service with private and public key encryption methodology.
Architect at ebzss
Amazon AWS offers flexibility and scalability.
Cloud Technical Program Manager at a tech vendor with 1,001-5,000 employees
One aspect I appreciate in Amazon AWS is their support team, which is excellent.
Principal Consultant at a tech vendor with 10,001+ employees
Power BI, another feature of Azure, is extremely elegant and has robust features that support forecasting using R and Python.
Works at a energy/utilities company with 10,001+ employees
If Microsoft gives a report, such as a server performance report in a detailed way, which shows what is consuming more CPU, memory, and disk IO, and network utilization during a particular time, it would be helpful to visualize that information.
Senior Associate at a consultancy with 10,001+ employees
What is very interesting in terms of scalability is the automatic possibilities to provision some new machines to be able to absorb the number of users we have in the system.
Technical Director / Market Evangelist at CAST Software
Because it was centrally managed in our company, many metrics that we had to write code for were available out of the box, including utilization, CPU utilization, memory, and similar metrics.
Vice President at a financial services firm with 10,001+ employees
The concept of containers and scaling on demand is a feature I appreciate the most about Red Hat OpenShift.
Manager IT Infrastructure at a government with 1,001-5,000 employees
A valuable feature of Red Hat OpenShift is its ability to handle increased loads by automatically adding nodes.
System Analyst at Freelancer
 

Mindshare comparison

As of April 2026, in the PaaS Clouds category, the mindshare of Amazon AWS is 13.6%, up from 13.2% compared to the previous year. The mindshare of Microsoft Azure is 14.5%, down from 20.1% compared to the previous year. The mindshare of Red Hat OpenShift is 8.2%, down from 12.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds Mindshare Distribution
ProductMindshare (%)
Microsoft Azure14.5%
Amazon AWS13.6%
Red Hat OpenShift8.2%
Other63.7%
PaaS Clouds
 

Featured Reviews

Asif  Meem - PeerSpot reviewer
Senior Machine Learning Engineer at sportsbet
Managed cloud services have helped accelerate experiments with flexible configuration options
Sometimes the costs associated with spinning up a service, especially managed services, have implications. For example, if I create a Glue job, that will create S3 buckets and other resources that have cost implications, but once I clean up a Glue job, it does not delete the other accessory resources. Sometimes, I have to go hunting for what resources Amazon AWS might have provisioned and how it is costing behind the scenes. It can be complex depending on your level of expertise. It is not as easy to get started, especially when it comes to secure practices. Amazon AWS is more hands-on than other platforms.
Syed Abid  - PeerSpot reviewer
Snr. Infrastructure Architect (Data Centre) at LogicEra
Versatile integrations and reliable customer satisfaction elevate cloud service experience
For Microsoft Azure improvement, they need to enhance their support system. The first level of support should be improved in terms of quality and response time. They need more technical support at the first level, as there are currently only one or two technical people among five to ten staff members at this level. They should ensure that the first level support is more technical because we normally provide services to technical users ourselves. When an issue arises, it usually escalates to the second or third level. When facing first level support, they may have limited knowledge and only collect screenshots to forward to their seniors. They should ensure that the first level support is aligned with L2 and L3 to better assist us, especially since we mention in the ticket that our issues are related to specific problems and require that sort of support.
Pratul Shukla - PeerSpot reviewer
Vice President at a financial services firm with 10,001+ employees
Adopting a flexible and efficient approach with noticeable improvements in operational costs and continued challenges in job management
Currently, one of the biggest challenges we face is with services and jobs. For spawning batches, although it has crons, it is not easy to integrate with enterprise systems such as Autosys. The entire company uses Autosys, but we are not able to integrate it effectively. We need intermediate servers to run OC utility commands and initiate the cron job. We have to do a lot of modifications to ensure our batches work properly. With physical or virtual servers, even in AWS, we are able to write and manage multiple jobs. Managing batches in Red Hat OpenShift has been a significant challenge. Integrating third parties is a challenge with Red Hat OpenShift. For example, with Elasticsearch, onboarding itself was difficult, running file beats and dealing with routing issues. It is not straightforward, especially since we have some components in AWS as. AWS has many capabilities that come out of the box and are easier to work with compared to Red Hat OpenShift. Red Hat OpenShift's biggest disadvantage is they do not provide any private cloud setup where we can host on our site using their services. The main reason we went with Red Hat OpenShift was because it is a private cloud, and we have regulatory requirements that prevent us from using public cloud.
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
9%
Computer Software Company
7%
Educational Organization
6%
Financial Services Firm
11%
Manufacturing Company
11%
Computer Software Company
7%
University
6%
Financial Services Firm
23%
Manufacturing Company
10%
Government
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business131
Midsize Enterprise48
Large Enterprise114
By reviewers
Company SizeCount
Small Business140
Midsize Enterprise54
Large Enterprise149
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise4
Large Enterprise43
 

Questions from the Community

How does OpenShift compare with Amazon AWS?
Open Shift makes managing infrastructure easy because of self-healing and automatic scaling. There is also a wonderfu...
How is SAP Cloud Platform different than Amazon AWS?
How is SAP Cloud Platform different than Amazon AWS? Amazon AWS offers options both in terms of upgrading and expand...
Looking to compare Google Firebase, Amazon AWS, and Microsoft Azure
We like Google Firebase hosting and authentication and also the excellent cloud functionality. Our team found the fle...
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world....
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. ...
Which would you recommend - Pivotal Cloud Foundry or OpenShift?
Pivotal Cloud Foundry is a cloud-native application platform to simplify app delivery. It is efficient and effective....
What needs improvement with OpenShift?
Areas where Red Hat OpenShift can be improved include the licensing being a bit complex and maybe expensive, as that ...
What is your primary use case for OpenShift?
My main use case for Red Hat OpenShift is that we had several security tools that we deployed to Red Hat OpenShift pl...
 

Also Known As

Amazon Web Services, AWS
Windows Azure, Azure, MS Azure
No data available
 

Overview

 

Sample Customers

Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
UPS, Cathay Pacific, Hilton
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Red Hat and others in PaaS Clouds. Updated: March 2026.
885,667 professionals have used our research since 2012.