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Amazon AWS vs Microsoft Azure vs Red Hat OpenShift comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Amazon AWS offers cost-effective, scalable, and secure solutions with immediate returns, making it highly competitive among cloud providers.
Sentiment score
6.2
Microsoft Azure offers cost savings, enhanced performance, and scalability, though ROI varies by use and management decisions.
Sentiment score
6.7
Red Hat OpenShift boosts ROI through cost savings, enhanced productivity, scalability, stability, and improved security for diverse sectors.
Instead of purchasing and managing a physical server, a company can host an application on Microsoft Azure and pay only for consumed resources, reducing infrastructure and operational costs.
Cloud Administrator at a tech vendor with 10,001+ employees
The value for money is good, and Microsoft Azure has positively impacted our operational costs.
IT Support Specialist at Sorbonne University Abu Dhabi
When we use Microsoft Azure, it provides enhanced security from our perspective, though I am not certain about the financial return on investment or benefits for our users as I do not have that information.
Head Of Security Management at Ipko Telecommunications
Red Hat OpenShift has proven to be an intelligent product for me, being built on Kubernetes, which is widely recognized and is where many cloud providers are deploying new workloads.
Systems & Storage Engineer at ATOS
Time was the major thing which saved a lot, and in terms of resources, it has reduced resource utilization so the remaining users can focus on other tasks.
Server Architect at a tech vendor with 10,001+ employees
With OpenShift combined with IBM Cloud App integration, I can spin an integration server in a second as compared to traditional methods, which could take days or weeks.
Platform Engineer & Manager at a computer software company with 51-200 employees
 

Customer Service

Sentiment score
6.7
AWS technical support is generally responsive and helpful, though response times could improve, especially for smaller clients.
Sentiment score
6.5
Microsoft Azure's customer service is efficient with varying technical support quality, often improved by paid plans and resources.
Sentiment score
6.6
Red Hat OpenShift's customer service is praised for responsiveness but needs improvement in speed, communication, and European response times.
Reaching out to them and talking is different from receiving a complete solution to your problem.
Principal Consultant at a tech vendor with 10,001+ employees
We have a direct line to Amazon AWS, with premium support and AWS members located within the company.
Senior Machine Learning Engineer at sportsbet
My impressions of Amazon AWS technical support are that they are quite knowledgeable and professional.
Senior QA Automation Engineer at HireRight
Microsoft needs to engage L3 and L2 in support when specified in service tickets.
Snr. Infrastructure Architect (Data Centre) at LogicEra
We eventually get the resolution we seek.
Freelancer at a tech services company with 1,001-5,000 employees
I would rate their technical support a ten because we have various support channels available.
Solutions Architect at a tech vendor with 10,001+ employees
Red Hat's technical support is responsive and effective.
Infrastructure Manager at Appzone Group
Customer support is really good because so far in our case, we have always received a prompt response, and they have been really helpful to us.
Senior Specialist at a tech vendor with 10,001+ employees
The response time for customer support is excellent, and they go deep and can resolve things easily.
Operation Director at Zaintech
 

Scalability Issues

Sentiment score
7.8
Amazon AWS offers scalability and reliability with features like auto-scaling, elastic storage, and seamless expansion for enterprise needs.
Sentiment score
7.7
Microsoft Azure offers scalable architecture, efficiently handling workloads and ensuring performance consistency, despite occasional resource and cost management challenges.
Sentiment score
7.3
Red Hat OpenShift is praised for its scalability and integration with Kubernetes, effectively meeting enterprise demands.
The scalability of Amazon AWS is excellent.
Principal Consultant at a tech vendor with 10,001+ employees
Amazon AWS provides strong scalability features, but the scaling process could be made more straightforward.
Cloud Technical Program Manager at a tech vendor with 1,001-5,000 employees
When setting up resources, the maximum limit can go high or low, at which time instances are increased, which helps maintain latency standards.
Architect at ebzss
Microsoft Azure is not just one product; it is a platform with multiple products within Microsoft Azure, and I would say it is scalable and would rate it a nine.
Director at Apeiros Solutions
The scalability of Microsoft Azure is excellent for growth and adaptation, depending on company requirements.
Head Of Security Management at Ipko Telecommunications
It has different kinds of designs that allow for management and deployment in multi-zones, offering both scalable and non-scalable options.
Snr. Infrastructure Architect (Data Centre) at LogicEra
The on-demand provisioning of pods and auto-scaling, whether horizontal or vertical, is the best part.
Director at a government with 1,001-5,000 employees
OpenShift's horizontal pod scaling is more effective and efficient than that used in Kubernetes, making it a superior choice for scalability.
Platform Engineer & Manager at a computer software company with 51-200 employees
Red Hat OpenShift scales excellently, with a rating of ten out of ten.
System Analyst at Freelancer
 

Stability Issues

Sentiment score
8.1
Amazon AWS is renowned for its reliability and uptime, with minor glitches rarely affecting its status as a top cloud provider.
Sentiment score
7.7
Microsoft Azure is widely praised for stability and performance, though some suggest improvements for complex systems and workloads.
Sentiment score
7.8
Red Hat OpenShift is praised for its stability and reliability, with minimal issues affecting its performance in enterprise applications.
If I am spinning up any managed service from the console, sometimes it fails to start up, and there will be no information about why it failed.
Senior Machine Learning Engineer at sportsbet
We noticed a few critical servers went down due to a Microsoft Azure-end hardware issue.
Senior Associate at a consultancy with 10,001+ employees
We are now migrating clients without the zoning into mandatory multi-zone deployments, so if one zone goes down, their application and database remain live.
Snr. Infrastructure Architect (Data Centre) at LogicEra
Microsoft Azure is quite stable, but recent outages and security issues have slightly decreased my confidence.
Works at a energy/utilities company with 10,001+ employees
Red Hat OpenShift can scale to thousands of nodes, allowing multiple clusters to be managed in different geolocations and managed by centralized advanced cluster management, ACM.
Operation Director at Zaintech
It provides better performance yet requires more resources compared to vanilla Kubernetes.
Platform Engineer & Manager at a computer software company with 51-200 employees
I've had my cluster running for over four years.
Infrastructure Manager at Appzone Group
 

Room For Improvement

AWS faces challenges with networking, pricing, support, and integration, needing improvements in cost management, usability, and documentation.
Microsoft Azure needs to improve cost management, UI navigation, and service integration while enhancing open-source support and licensing flexibility.
Red Hat OpenShift needs simpler deployment, better cloud integration, cost efficiency, enhanced security, and improved performance and support.
Amazon AWS could improve its user interface to make it more user-friendly, especially for people who are not highly technical.
Cloud Technical Program Manager at a tech vendor with 1,001-5,000 employees
When using scripts for APIs to fetch data, they don't match the data exactly with the request.
Principal Consultant at a tech vendor with 10,001+ employees
If I create a Glue job, that will create S3 buckets and other resources that have cost implications, but once I clean up a Glue job, it does not delete the other accessory resources.
Senior Machine Learning Engineer at sportsbet
Recent outages and security issues are also a concern, causing a decrease in confidence, especially when partnering with third-party companies.
Works at a energy/utilities company with 10,001+ employees
The administrative side is suitable for technical people, but our finance and HR super users find it less user-friendly, as they prefer drag-and-drop features to build their own solutions without contacting IT.
IT Support Specialist at Sorbonne University Abu Dhabi
There is still room for improvement in terms of pricing.
Director at Apeiros Solutions
Learning OpenShift requires complex infrastructure, needing vCenter integration, more advanced answers, active directory, and more expensive hardware.
Platform Engineer & Manager at a computer software company with 51-200 employees
Red Hat OpenShift's biggest disadvantage is they do not provide any private cloud setup where we can host on our site using their services.
Vice President at a financial services firm with 10,001+ employees
If I could change or improve one thing about Red Hat OpenShift, it would be to provide more information on the web because the information is limited and I need to explore more.
Manager Cybersecurity at a outsourcing company with 201-500 employees
 

Setup Cost

AWS provides scalable flexibility with complex pricing, offering discounts for long-term commitments despite occasional concerns over hidden charges.
Microsoft Azure offers flexible pricing but challenges with cost prediction and transparency, especially in regions with currency fluctuations.
Enterprise users view Red Hat OpenShift as costly but feature-rich compared to alternatives, with varying pricing and inflexible licensing.
After three to four years, if you are not managing it correctly, you will be paying more than an on-premise solution, which applies to all cloud providers, so you must regularly maintain and manage for efficiency.
Principal Consultant at a tech vendor with 10,001+ employees
Currently, Amazon AWS is known to be on the higher price range because popular and in-demand services often come at a premium.
Cloud Technical Program Manager at a tech vendor with 1,001-5,000 employees
Microsoft solutions might be cheaper than some services like AWS, but some solutions may be more expensive depending on the services compared.
Works at a energy/utilities company with 10,001+ employees
Copilot is expensive based on recent pricing for our POC.
IT Support Specialist at Sorbonne University Abu Dhabi
They have discounts and also provide promotions for a three-year reservation which comes with significant discounts on the infrastructure part.
Snr. Infrastructure Architect (Data Centre) at LogicEra
Initially, licensing was per CPU, with a memory cap, but the price has doubled, making it difficult to justify for clients with smaller compute needs.
Senior Technical Lead at MORO
The pricing for Red Hat OpenShift is considered quite high.
Manager for Middleware at a computer software company with 1,001-5,000 employees
My experience with pricing, setup cost, and licensing shows that Red Hat OpenShift comes out as an expensive solution compared to having AKS, GKE, or EKS.
Lead Solution Architect at a tech vendor with 1,001-5,000 employees
 

Valuable Features

Amazon AWS offers scalable, flexible services with global availability and advanced features, ensuring efficient cost management and adaptability.
Microsoft Azure offers scalability, flexibility, and ease of use with seamless integration, enhancing efficiency, security, and global compliance.
Red Hat OpenShift offers robust security, scalability, hybrid multi-cloud capabilities, lifecycle automation, and seamless Kubernetes integration for improved efficiency.
Amazon AWS provides IAM features for user access management as well as KMS through key management service with private and public key encryption methodology.
Architect at ebzss
The most important feature that I rely on most is S3. It serves as a centralized and highly scalable storage solution for datasets.
Data Analyst at a tech vendor with 10,001+ employees
Amazon AWS offers flexibility and scalability.
Cloud Technical Program Manager at a tech vendor with 1,001-5,000 employees
Power BI, another feature of Azure, is extremely elegant and has robust features that support forecasting using R and Python.
Works at a energy/utilities company with 10,001+ employees
If Microsoft gives a report, such as a server performance report in a detailed way, which shows what is consuming more CPU, memory, and disk IO, and network utilization during a particular time, it would be helpful to visualize that information.
Senior Associate at a consultancy with 10,001+ employees
What is very interesting in terms of scalability is the automatic possibilities to provision some new machines to be able to absorb the number of users we have in the system.
Technical Director / Market Evangelist at CAST Software
Because it was centrally managed in our company, many metrics that we had to write code for were available out of the box, including utilization, CPU utilization, memory, and similar metrics.
Vice President at a financial services firm with 10,001+ employees
The main benefits Red Hat OpenShift provides for me as a final user include the capacity to integrate third-party tools and also the integration between observability, security, and monitoring capacities.
Architect Projects at a tech vendor with 10,001+ employees
This is one of the main things, in addition to having integration with ACM and ACS, where we can have the ability to manage multiple clusters and to secure them, deploy them, manage them, run GitOps and day-two operations, as well as upgrades and other functionality which is made easy using these tools.
Operation Director at Zaintech
 

Mindshare comparison

As of September 2026, in the PaaS Clouds category, the mindshare of Amazon AWS is 13.7%, up from 13.0% compared to the previous year. The mindshare of Microsoft Azure is 12.0%, down from 18.4% compared to the previous year. The mindshare of Red Hat OpenShift is 6.3%, down from 11.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds Mindshare Distribution
ProductMindshare (%)
Microsoft Azure12.0%
Amazon AWS13.7%
Red Hat OpenShift6.3%
Other68.0%
PaaS Clouds
 

Featured Reviews

MM
Data Analyst at a tech vendor with 10,001+ employees
Cloud training has boosted my data analytics skills and simplifies building small projects
One area that could be improved in Amazon AWS is its learning curve. The large number of services and configuration options can be overwhelming, especially for new users. Understanding its pricing can also be challenging, as costs can add up unexpectedly if resources are not monitored carefully. For data analytics, setting up and integrating services such as S3, Glue, and Athena sometimes requires a good understanding of permissions, data formats, and service configurations. More guided, simplified onboarding for analytics use cases would make the platform more accessible. One additional area for improvement is documentation and service selection. Amazon AWS offers many services with overlapping capabilities, and it can sometimes be difficult for users to determine which service is the best fit for a particular use case. More decision support tools and guided recommendations would help reduce this complexity. From a data analytics perspective, cost visibility could also be improved since analytics workloads can scale quickly. Having more proactive cost forecasting and optimization recommendations would help teams manage budgets more effectively. Another challenging area is IAM and permission management. While Amazon AWS provides strong security controls, configuring permissions correctly can be complex, especially when multiple analytics services need to interact with one another. Simplifying permissions while maintaining security would enhance the overall user experience. The other area I would mention for improvement is the overall user experience. Given the huge number of services, which are truly excellent, it can sometimes feel overwhelming to navigate, especially for a new user that requires much training. A more streamlined interface and clearer recommendations between similar services would make it easier to get started. I would also like to see more built-in cost optimization guidance and cost management tools. Other than that, Amazon AWS is a very good and mature platform. Most of my feedback is about making it easier to learn, manage, and optimize rather than adding new capabilities.
reviewer2832981 - PeerSpot reviewer
Cloud Administrator at a tech vendor with 10,001+ employees
Cloud migration has reduced hardware dependency and supports secure global access to apps
The best features Microsoft Azure offers are cloud scalability, virtual machines, storage, networking, security, monitoring, and identity management. Scalability is the most valuable to our organization because Microsoft Azure allows businesses to scale resources up or down based on workload demand. This helps manage traffic spikes without buying permanent hardware. Virtual machines are also valuable as Microsoft Azure provides cloud-based Windows and Linux virtual machines to run applications, servers, and workloads. Identity and Access Management is important, as the integration with Microsoft Entra ID helps manage user authentication, role-based access, and MFA. For example, employees access business apps securely using single sign-on. Backup and disaster recovery are also important because they provide automated backups and failover options to ensure business continuity. Microsoft Azure positively impacts my organization by reducing infrastructure dependency, improving availability, and enabling remote access. Teams can access applications globally without on-premises server dependency, and in terms of cost, it is very low-cost.
AA
Operation Director at Zaintech
Platform has transformed our cloud into a secure, unified home for diverse modern applications
One of the best features of Red Hat OpenShift is that it has the catalog, the application catalog, and the operator hub, which allows us to deploy things easily and straightforward without going into a lot of hassles. This is one of the main things, in addition to having integration with ACM and ACS, where we can have the ability to manage multiple clusters and to secure them, deploy them, manage them, run GitOps and day-two operations, as well as upgrades and other functionality which is made easy using these tools. Red Hat OpenShift also provides virtualization capabilities, and I am currently working with Zain to make a project where we will convert F5 appliances to virtual machines and to manage them through Red Hat virtualization, OVE. Red Hat OpenShift is a unique platform because it provides the features for both worlds, containerization, and VMs at the same time, requiring you to learn one skillset in order to manage all of this at the same time. In the beginning, our cloud depended only on virtual machines, so I introduced this to our management to start to work with microservices and with containerization. This was adapted in our cloud, providing us the capability to sell more of these features and to reduce the hardware requirement by about thirty percent, following the trends of using containerization for all modern applications. In addition, it reduced the time to develop and to deploy a new application; all we need is using Jenkins for CI/CD. Once we commit any code, it gets triggered, and it will implement the new container in a very flexible and easy way, within seconds. This decreased the time to market and increased agility, allowing us to capture new opportunities very fast.
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Outsourcing Company
10%
Construction Company
9%
Manufacturing Company
9%
Outsourcing Company
13%
Manufacturing Company
10%
Financial Services Firm
9%
Construction Company
8%
Financial Services Firm
18%
Manufacturing Company
10%
Outsourcing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business131
Midsize Enterprise48
Large Enterprise120
By reviewers
Company SizeCount
Small Business141
Midsize Enterprise54
Large Enterprise153
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise7
Large Enterprise58
 

Questions from the Community

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Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world....
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. ...
Which would you recommend - Pivotal Cloud Foundry or OpenShift?
Pivotal Cloud Foundry is a cloud-native application platform to simplify app delivery. It is efficient and effective....
What needs improvement with OpenShift?
One area for improvement in Red Hat OpenShift is during upgrades, as there is currently no option to revert to a prev...
What is your primary use case for OpenShift?
My main use case for Red Hat OpenShift is training for several products, mainly for container orchestration, and I am...
 

Also Known As

Amazon Web Services, AWS
Windows Azure, Azure, MS Azure
No data available
 

Overview

 

Sample Customers

Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
UPS, Cathay Pacific, Hilton
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Red Hat and others in PaaS Clouds. Updated: September 2026.
913,924 professionals have used our research since 2012.