Try our new research platform with insights from 80,000+ expert users

Altitude Xperience vs Huawei CCIP comparison

Altitude Software and Huawei are both solutions in the Contact Center Infrastructure category. Altitude Software is ranked #10, while Huawei is ranked #6. Altitude Software holds a 3.5% mindshare in CCI, compared to Huawei’s 3.9% mindshare.
Altitude Xperience
  • 125 Views
  • 90 Comparison Views
Huawei CCIP
  • 123 Views
  • 90 Comparison Views

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Altitude Xperience
Ranking in Contact Center Infrastructure
10th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Huawei CCIP
Ranking in Contact Center Infrastructure
6th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Contact Center Infrastructure category, the mindshare of Altitude Xperience is 3.5%, down from 3.7% compared to the previous year. The mindshare of Huawei CCIP is 3.9%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Contact Center Infrastructure Market Share Distribution
ProductMarket Share (%)
Huawei CCIP3.9%
Altitude Xperience3.5%
Other92.6%
Contact Center Infrastructure
 

Comparisons

No data available
Genesys Cloud CX vs Huawei CCIP Logo
Genesys Cloud CX vs Huawei CCIP
Compared 100% of the time
More Huawei CCIP Competitors
 

Also Known As

uCI
No data available
 

Overview

Altitude Xperience is a truly unified and complete customer interaction software suite. It will enable your contact center to integrate different functionalities and tools to guarantee a superior customer experience (CX), ensuring that customers reach the right resource from the first contact.

Altitude Software
Huawei Contact Center (CC) solution creates a multimedia services center for enterprises and businesses to offer effective customer and marketing services. Huawei's full-service solution, with a flexible, cloud-based architecture, can transform your business into a valuable, profit center.
Huawei
 

Sample Customers

avocis AG
China Merchants Bank (CMB), Ping An Insurance Company
See our list of best Contact Center Infrastructure vendors.

We monitor all Contact Center Infrastructure reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.