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Altitude Software uCI vs Cisco Contact Center Enterprise comparison

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Ranking
10th
out of 15 in Contact Center Infrastructure
Views
83
Comparisons
65
Reviews
0
Average Words per Review
0
Rating
N/A
1st
out of 15 in Contact Center Infrastructure
Views
1,615
Comparisons
1,473
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
uCI
Contact Center Enterprise
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Altitude Software
Cisco
Overview
Altitude uCI suite is a comprehensive solution that enables you to manage all customer interactions - Voice, VoIP, Email, SMS/MMS, Fax, Messaging or Web - and resulting activities in a unified environment.
Cisco Unified Contact Center Enterprise delivers intelligent contact routing, call treatment, network-to-desktop computer telephony integration (CTI), and multichannel contact management over an IP infrastructure. It combines multichannel automatic call distributor (ACD) functionality with IP telephony in a unified solution. This makes it easier for your company to rapidly deploy a distributed contact center infrastructure.
Offer
Learn more about Altitude Software uCI
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Learn more about Cisco Contact Center Enterprise
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Sample Customers
avocis AG
Cimpress, Energisa, Raiffeisen Bank
Top Industries
No Data Available
VISITORS READING REVIEWS
Comms Service Provider29%
Computer Software Company21%
Healthcare Company9%
Government6%
Company Size
No Data Available
VISITORS READING REVIEWS
Small Business15%
Midsize Enterprise16%
Large Enterprise69%

Altitude Software uCI is ranked 10th in Contact Center Infrastructure while Cisco Contact Center Enterprise is ranked 1st in Contact Center Infrastructure. Altitude Software uCI is rated 0.0, while Cisco Contact Center Enterprise is rated 0.0. On the other hand, Altitude Software uCI is most compared with , whereas Cisco Contact Center Enterprise is most compared with Cisco CCX, Genesys Cloud and Five9.

See our list of best Contact Center Infrastructure vendors.

We monitor all Contact Center Infrastructure reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.