Domo and Alteryx Designer compete in the data analytics platform category, catering to business intelligence and workflow automation. Domo has the upper hand in user accessibility and rapid dashboard creation, appealing to non-technical users. Alteryx Designer wins in complex analytics with its data manipulation and ETL features.
Features: Domo is notable for its drag-and-drop ETL tool, rapid dashboard creation, and ability to integrate multiple data sources, which benefits a broader, less tech-savvy audience. Alteryx Designer excels in data preparation, predictive analytics, and supports a wide range of data connectors, making it ideal for analytics-heavy tasks and machine learning models.
Room for Improvement: Domo users seek better support, stability at scale, faster rendering speeds, and enhanced customization in visualizations. More detailed data integration for complex sources is also desired. Alteryx Designer users find the user interface complex, desire faster data processing speeds, better real-time support, and more integrated cloud solutions. The pricing is also cited as a concern.
Ease of Deployment and Customer Service: Domo is favored for its cloud-based deployment, supporting multi-device access and generally good technical support, although customer service experiences vary. Alteryx Designer requires more on-premises technical expertise but is recognized for its flexibility. Customer service is responsive but could improve real-time issue resolution.
Pricing and ROI: Domo's comprehensive feature set comes with a high price tag, yet users note significant ROI through operational efficiency and faster department integration. Alteryx Designer's costs are considered high, especially for automation features, with additional fees potentially limiting for small businesses, although the analytics capabilities justify the expense for intensive data operations.
There are areas where they need to improve response time and overall competence.
They were quite professional and in around three to five working days, they had identified where they suspected there was an issue and I was able to fix it.
It's very easy to get technical support from Domo.
While they eventually provide the correct answers, their support for smaller customers could be improved.
The fact that you're able to easily identify the pipelines or flows that have errors, and it notifies you when you're building a pipeline where you can run previews and tell where to fix issues, is helpful.
Sigma, which is written for Snowflake, scales more easily than Domo.
The response time is longer than desired, but sometimes they provide the correct solution while other times they don't provide the needed scenarios.
In recent years, I haven't had such cases. It's quite stable and I don't have any reservations on its stability.
In terms of overall stability of the platform, it's very stable.
The setup of Domo is challenging as the cache and serialization part still causes errors; since it's fully cloud-based, they need to improve the connectivity part.
End users require a license to run their own reports and dashboards, which are fairly expensive.
Some technical aspects such as Beast Mode calculation could be improved in Domo, as it would provide more clarity and help in giving insights to clients or customer business team requirements.
One of the areas where we've had frustrations with Domo is the aesthetics. The aesthetics are quite limited compared to other BI tools such as Tableau and Power BI.
It's cheaper than Palantir, but even Alteryx is too much for small clients.
Domo's pricing is high compared to other BI tools, and it is costly.
For long-time users, it can become expensive, but the trade-off is access to the entire platform instead of licensing different components separately.
Domo is expensive compared to other solutions.
The main valuable aspect is the simplicity of use across all features.
App Studio is valuable because it allows all the customization we needed; we can decode it, with the view and grid which are all I need, drill-downs, and everything can be done the way I need it.
I have been using it for four years and have been able to extract the information I need from it.
The most valuable feature of Domo is the fact that you can connect multiple inputs and you don't have to have a data warehouse.
| Product | Market Share (%) |
|---|---|
| Alteryx Designer | 1.8% |
| Domo | 0.7% |
| Other | 97.5% |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 3 |
| Large Enterprise | 17 |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 11 |
| Large Enterprise | 19 |
Domo is a cloud-based, mobile-first BI platform that helps companies drive more value from their data by helping organizations better integrate, interpret and use data to drive timely decision making and action across the business. The Domo platform enhances existing data warehouse and BI tools and allows users to build custom apps, automate data pipelines, and make data science accessible for anyone through automated insights that can be shared with internal or external stakeholders.
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