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AlienVault OSSIM vs OpenText Enterprise Security Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AlienVault OSSIM
Ranking in Security Information and Event Management (SIEM)
12th
Average Rating
7.4
Reviews Sentiment
7.1
Number of Reviews
31
Ranking in other categories
No ranking in other categories
OpenText Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
26th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
98
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Security Information and Event Management (SIEM) category, the mindshare of AlienVault OSSIM is 1.6%, down from 4.1% compared to the previous year. The mindshare of OpenText Enterprise Security Manager is 1.5%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
AlienVault OSSIM1.6%
OpenText Enterprise Security Manager1.5%
Other96.9%
Security Information and Event Management (SIEM)
 

Featured Reviews

BP
Independent Contractor at a comms service provider with 5,001-10,000 employees
Enables cost-effective security management for small businesses
Scaling for USM is always challenging for any product unless it is purpose-built or overbuilt at the front end. They will use Palo Alto and its competitors, and LevelBlue will manage that implementation. The main area where the AlienVault product was lacking around the 2018 timeframe was in its ability to scale. By pushing it to a cloud-based system, they've largely alleviated scale issues. It's native in Amazon but will also run in Azure. They have worked with cloud service providers to offer enough throughput at a cost reasonable for a corporation. Scaling was their biggest problem, and they've largely conquered those issues.
NM
Senior Security Engineer at Valuepoint Systems
Interpreting data effectively despite challenges in integration and support
If someone lacks the budget for a new SIEM tool with advanced capabilities, I would recommend ArcSight Enterprise Security Manager (ESM). However, if they have the budget, I would suggest looking into other options. Overall, I would give ArcSight Enterprise Security Manager (ESM) a rating of seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the logging capability."
"The open vault component and the checking of vulnerabilities are the most valuable features. The page management helps with this. If you know how your device is vulnerable at least you can do something about it."
"The product is majorly used for threat detection of the agents on servers and endpoints."
"The product is easy to use."
"The solution is free to use."
"The most valuable features of this solution are the data correlation and vulnerability assessment."
"Network traffic analysis is highly efficient."
"The most valuable features of AlienVault OSSIM are vulnerability assessment, network intrusion detection system, response to critical events, and awareness of the whole network."
"We do consulting and I get feedback from our clients that the product really helped them with compliance, especially with GDPR."
"The user interfaces are quite good and speedy."
"The out-of-the-box rules that help us configure functioning rules within the environment are valuable."
"On the positive side, ArcSight ESM's performance was excellent. It was very fast when writing queries. It provided good performance monitoring and had built-in rules to show which rules triggered most often and impacted performance. This performance monitoring was well-implemented."
"I am satisfied with the solution's stability."
"I value the event correlation of this product."
"ESM has valuable features for event prediction and security analysis."
"The stability of ArcSight Enterprise Security Manager is good."
 

Cons

"There are somewhat more false positives with the user behavior analytics, which could benefit from an additional machine learning model to detect user patterns more rapidly."
"The price of this solution is very high and it could be cheaper."
"There needs to be more support or some kind of training program so users can self-learn the system more effectively."
"The documentation could be improved."
"The incidence reporting could be better."
"AlienVault OSSIM’s configuration and integration could be a little easier."
"It's under heavy traffic. If you have heavy traffic, the system is slow."
"It takes some time. It does not give me a prompt response for any such [malicious] traffic. It takes time to get that alert from the AlienVault system."
"We have pricing issues. ArcSight ESM may not be the most user-friendly option, and its interface is quite traditional. However, despite these aspects, we find it a good cybersecurity solution. It needs to improve the dashboards, documentation, and support as well."
"It is quite complex and could use a better UI. So the improvement would be a simplification. It is pretty complicated to use. The architecture is not complex but the setup and use are."
"The dashboard looks a bit cumbersome."
"There are several improvements that we would like to see, including: Building a system based on a log collection (SOC), a scenario for external encroachment, and Operator training."
"The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible."
"The initial setup is very complex. We had to architect a deployment which allowed us to incorporate an ever growing number of customers into our hosted instance of ArcSight."
"The weakness in this system comes about because, with so many different logs, it is possible that the security analyst will lose information."
"ArcSight ESM could improve the alerts for the storage capacities or actions."
 

Pricing and Cost Advice

"The tool's licensing costs are yearly."
"We are using a free version of the solution. If you purchase a license there are more features available but the price is a little high. The solution should be cheaper to allow more customers to be able to afford it."
"We are using the community version, which can be used for free."
"The solution is open source, so it's free to use."
"OSSIM is free."
"AlienVault OSSIM is expensive compared to its competitors."
"OSSIM is open source, and USM is the paid license. So, if you want, you can switch to USM. There you will have to buy a license, and they have a support team that helps you out on issues you face."
"AlienVault pricing is the best. Whatever cost you are paying, you are getting a return on every penny... It's not like your IBM, your QRadar, or Splunk, where the cost is too high."
"The pricing is great compared to others."
"Customers without a ton of resources to dedicate to deployment may be better served by a managed ArcSight service."
"ArcSight is pretty expensive compared with its competitors. I believe that is fine as it provides value."
"The solution is super expensive. At our organization size and license model, I think the price is average to what anyone else would charge us."
"It's a good price, it's one of the cheaper solutions."
"ArcSight ESM is an affordable solution, it cost approximately $200,000 for three years. This price was at a substantial discount."
"Price-wise, ArcSight ESM was a bit high compared to competitors, which factored into our decision to switch to Splunk. It couldn't cover all our business needs for what we wanted to implement."
"The cost of the solution is not very high, although hiring a qualified analyst to work with the product is expensive."
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Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Comms Service Provider
12%
Manufacturing Company
9%
Computer Software Company
9%
Financial Services Firm
9%
Marketing Services Firm
12%
Manufacturing Company
9%
Financial Services Firm
8%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise9
Large Enterprise8
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise14
Large Enterprise57
 

Questions from the Community

What is your experience regarding pricing and costs for AlienVault OSSIM?
It depends. I would need to review their cost models, but generally, they are on a scaled basis based on throughput usage. Because it's a software as a service solution for their core product for U...
What needs improvement with AlienVault OSSIM?
Scaling for USM is always challenging for any product unless it is purpose-built or overbuilt at the front end. They will use Palo Alto and its competitors, and LevelBlue will manage that implement...
Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools. It is worth the investment if you are considering the cost.
 

Also Known As

OSSIM
Micro Focus ArcSight, HPE ArcSight, ArcSight
 

Overview

 

Sample Customers

Council Rock School District
Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Find out what your peers are saying about AlienVault OSSIM vs. OpenText Enterprise Security Manager and other solutions. Updated: March 2026.
883,760 professionals have used our research since 2012.