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AlienVault OSSIM vs OpenText Enterprise Security Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AlienVault OSSIM
Ranking in Security Information and Event Management (SIEM)
12th
Average Rating
7.4
Reviews Sentiment
7.1
Number of Reviews
31
Ranking in other categories
No ranking in other categories
OpenText Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
21st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
98
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Security Information and Event Management (SIEM) category, the mindshare of AlienVault OSSIM is 1.9%, down from 4.3% compared to the previous year. The mindshare of OpenText Enterprise Security Manager is 1.6%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
AlienVault OSSIM1.9%
OpenText Enterprise Security Manager1.6%
Other96.5%
Security Information and Event Management (SIEM)
 

Featured Reviews

BP
Independent Contractor at a comms service provider with 5,001-10,000 employees
Enables cost-effective security management for small businesses
Scaling for USM is always challenging for any product unless it is purpose-built or overbuilt at the front end. They will use Palo Alto and its competitors, and LevelBlue will manage that implementation. The main area where the AlienVault product was lacking around the 2018 timeframe was in its ability to scale. By pushing it to a cloud-based system, they've largely alleviated scale issues. It's native in Amazon but will also run in Azure. They have worked with cloud service providers to offer enough throughput at a cost reasonable for a corporation. Scaling was their biggest problem, and they've largely conquered those issues.
NM
Senior Security Engineer at Valuepoint Systems
Interpreting data effectively despite challenges in integration and support
If someone lacks the budget for a new SIEM tool with advanced capabilities, I would recommend ArcSight Enterprise Security Manager (ESM). However, if they have the budget, I would suggest looking into other options. Overall, I would give ArcSight Enterprise Security Manager (ESM) a rating of seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can customize the dashboards as well as the reporting."
"I recommend it due to the experience of the people running it."
"The threat alerts it gives me from time to time on harmful code within the network, or if they are generating any network traffic, are very useful."
"The initial setup is straightforward."
"OSSIM is the only solution that includes the large number of modules that we need: a vulnerability scanner, a network IDS system, a host IDS system."
"The most valuable feature is the logging capability."
"The solution has a very good open source community, and whenever we have problems, we are always able to resolve it online."
"The dashboard is the solution's most valuable aspect. It brings everything into one central point where I can actually look at it and go, "Okay, I understand what's going on.""
"The tool is good for correlation and aggregation. We use it as a collection platform."
"We have been satisfied with the support."
"For the typical malware or intrusion, this solution assists us by identifying the symptoms based on network traffic from the application servers."
"The solution has gone beyond signature-based monitoring and analysis and is AI-powered. It is good enough to cover the full range of cybersecurity services."
"It gives better overall visibility. Before, we didn't have a unified system for managing security alerts. ArcSight introduced various alerts, giving us a better visibility of potential problems."
"The stability of ArcSight Enterprise Security Manager is good."
"We use ArcSight ESM for log analysis and security alerts. It warns us of threats and then helps us conduct a forensic investigation of a cyber attack or internal incident after it happens."
"The most valuable features of ArcSight ESM are the dashboards, ease of management for anyone, and simple for teams to provide reports related to cyber security. There are a lot of good features that are provided."
 

Cons

"AlienVault OSSIM’s configuration and integration could be a little easier."
"AlienVault OSSIM should improve the deployment and make it unified like the USM."
"The user interface needs to be friendlier across the board."
"There are somewhat more false positives with the user behavior analytics, which could benefit from an additional machine learning model to detect user patterns more rapidly."
"When comparing AlienVault OSSIM to other solutions it looks a bit outdated. Additionally, they need to improve their integration."
"The main area where the AlienVault product was lacking around the 2018 timeframe was in its ability to scale."
"We need more dashboards and we need more customization for dashboards."
"There are somewhat more false positives with the user behavior analytics, which could benefit from an additional machine learning model to detect user patterns more rapidly."
"ArcSight ESM is lacking cloud scalable technology."
"The visualization is not very good compared to Splunk."
"Customer service and support is our biggest challenge."
"The dashboard looks a bit cumbersome."
"Currently lacks SOAR feature."
"The tool should improve its UI. It also should make data more searchable."
"It is quite complex and could use a better UI. So the improvement would be a simplification. It is pretty complicated to use. The architecture is not complex but the setup and use are."
"When we need to consume old events, we have to wait for a long time. ArcSight should improve the database capability to reply to queries faster. It would also be interesting if they implemented network visibility. For example, they could add a feature like NetWitness with a model just for looking through the packets."
 

Pricing and Cost Advice

"AlienVault OSSIM is expensive compared to its competitors."
"We are using the community version, which can be used for free."
"OSSIM is open source, and USM is the paid license. So, if you want, you can switch to USM. There you will have to buy a license, and they have a support team that helps you out on issues you face."
"When comparing AlienVault OSSIM to Microsoft Sentinel, AlienVault OSSIM incurs additional costs due to its licensing price structure. If you are using AlienVault for security purposes at a certain level it can have a higher price point than the current pricing of Microsoft Sentinel."
"OSSIM is free."
"The price of AlienVault OSSIM is too high sometimes for us to present to our customers. The price should be lower. We are on a three-year license to use the solution. We had to pay extra for the support."
"AlienVault OSSIM is an open-source solution."
"The solution is open source, so it's free to use."
"There is a license required for this solution."
"The pricing model is expensive compared to open-source alternatives."
"The pricing is great compared to others."
"We have a license to use this solution. The price of ArcSight Enterprise Security Manager is expensive."
"The product licenses are inexpensive."
"ArcSight ESM is an affordable solution, it cost approximately $200,000 for three years. This price was at a substantial discount."
"Customers without a ton of resources to dedicate to deployment may be better served by a managed ArcSight service."
"Aggregation can help a lot in pushing down licensing costs."
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Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Comms Service Provider
12%
Financial Services Firm
9%
Manufacturing Company
8%
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
10%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise9
Large Enterprise8
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise14
Large Enterprise57
 

Questions from the Community

What is your experience regarding pricing and costs for AlienVault OSSIM?
It depends. I would need to review their cost models, but generally, they are on a scaled basis based on throughput usage. Because it's a software as a service solution for their core product for U...
What needs improvement with AlienVault OSSIM?
Scaling for USM is always challenging for any product unless it is purpose-built or overbuilt at the front end. They will use Palo Alto and its competitors, and LevelBlue will manage that implement...
Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools. It is worth the investment if you are considering the cost.
 

Also Known As

OSSIM
Micro Focus ArcSight, HPE ArcSight, ArcSight
 

Overview

 

Sample Customers

Council Rock School District
Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Find out what your peers are saying about AlienVault OSSIM vs. OpenText Enterprise Security Manager and other solutions. Updated: December 2025.
879,672 professionals have used our research since 2012.