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AlienVault OSSIM vs OpenText Enterprise Security Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AlienVault OSSIM
Ranking in Security Information and Event Management (SIEM)
12th
Average Rating
7.4
Reviews Sentiment
7.1
Number of Reviews
31
Ranking in other categories
No ranking in other categories
OpenText Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
26th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
98
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Security Information and Event Management (SIEM) category, the mindshare of AlienVault OSSIM is 1.6%, down from 4.1% compared to the previous year. The mindshare of OpenText Enterprise Security Manager is 1.5%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
AlienVault OSSIM1.6%
OpenText Enterprise Security Manager1.5%
Other96.9%
Security Information and Event Management (SIEM)
 

Featured Reviews

BP
Independent Contractor at a comms service provider with 5,001-10,000 employees
Enables cost-effective security management for small businesses
Scaling for USM is always challenging for any product unless it is purpose-built or overbuilt at the front end. They will use Palo Alto and its competitors, and LevelBlue will manage that implementation. The main area where the AlienVault product was lacking around the 2018 timeframe was in its ability to scale. By pushing it to a cloud-based system, they've largely alleviated scale issues. It's native in Amazon but will also run in Azure. They have worked with cloud service providers to offer enough throughput at a cost reasonable for a corporation. Scaling was their biggest problem, and they've largely conquered those issues.
NM
Senior Security Engineer at Valuepoint Systems
Interpreting data effectively despite challenges in integration and support
If someone lacks the budget for a new SIEM tool with advanced capabilities, I would recommend ArcSight Enterprise Security Manager (ESM). However, if they have the budget, I would suggest looking into other options. Overall, I would give ArcSight Enterprise Security Manager (ESM) a rating of seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AlienVault OSSIM's GUI is very user-friendly."
"It has helped us remediate threats in the past by providing significant events that assisted in identifying suspicious activities, such as logins from multiple countries."
"The solution has a very good open source community, and whenever we have problems, we are always able to resolve it online."
"The most valuable features of AlienVault OSSIM are vulnerability assessment, network intrusion detection system, response to critical events, and awareness of the whole network."
"The product is easy to use."
"The initial setup was straightforward. I didn't have any problems."
"You pay monthly for the solution. I think it's one of the best products. If you compare with other companies, like LogRhythm, etc., the top 8 or 10 CMs, I think Alien Vault has the best price-performance ratio."
"There are a lot of people you will find using OSSIM since they are also offering OTX as a service"
"SmartConnector: Normalization parses raw logs and converts them into CEF (common event format). This is the core of the product."
"The tool is good for correlation and aggregation. We use it as a collection platform."
"We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities."
"Usability is the most valuable feature. The accessibility is quite good."
"ArcSight Enterprise Security Manager (ESM) works perfectly. It's a stable and scalable product."
"It gives better overall visibility. Before, we didn't have a unified system for managing security alerts. ArcSight introduced various alerts, giving us a better visibility of potential problems."
"It is a very useful tool for intelligence building because it has many use cases and many rule sets."
"The out-of-the-box rules that help us configure functioning rules within the environment are valuable."
 

Cons

"I suggest more in-built rules based on modern threats and environments to make it a more competitive solution."
"I would like the solution to be able to integrate with my firewall, my IDS and my Honeypot solutions so that it can provide real-time reporting as things occur and then have alert sent to me on my phone when suspicious activity is happening."
"It takes some time. It does not give me a prompt response for any such [malicious] traffic. It takes time to get that alert from the AlienVault system."
"They can add more compliance templates."
"There are somewhat more false positives with the user behavior analytics, which could benefit from an additional machine learning model to detect user patterns more rapidly."
"It's so hard to configure and explore something new on it."
"AlienVault OSSIM gives unwanted notifications."
"Lacking in depth of reporting."
"They also could improve the product by integrating user and identity behavior analytics."
"Administration of ArcSight is not an easy job. The admin needs to be well experienced in it to identify the root cause and fix it."
"ArcSight is incredibly complex when configuring and deploying, and if your organization doesn't know what they want and what they need, ArcSight will be a challenge for them."
"The weakness in this system comes about because, with so many different logs, it is possible that the security analyst will lose information."
"The initial setup could be more straightforward."
"Customer service and support is our biggest challenge."
"The stability of ArcSight Enterprise Security Manager (ESM) is not very robust."
"They should try to include business logic vulnerabilities in the SIEM tool."
 

Pricing and Cost Advice

"OSSIM is free."
"The solution is open source, so it's free to use."
"AlienVault pricing is the best. Whatever cost you are paying, you are getting a return on every penny... It's not like your IBM, your QRadar, or Splunk, where the cost is too high."
"We are using the community version, which can be used for free."
"OSSIM is open source, and USM is the paid license. So, if you want, you can switch to USM. There you will have to buy a license, and they have a support team that helps you out on issues you face."
"We are using a free version of the solution. If you purchase a license there are more features available but the price is a little high. The solution should be cheaper to allow more customers to be able to afford it."
"AlienVault OSSIM is expensive compared to its competitors."
"The tool's licensing costs are yearly."
"ArcSight is pretty expensive compared with its competitors. I believe that is fine as it provides value."
"ArcSight ESM is an affordable solution, it cost approximately $200,000 for three years. This price was at a substantial discount."
"​It is best to be an institutional buyer and directly contact the sales team, as they can provide over-the-top discounts for bulk orders.​"
"Thanks to Micro Focus's licensing model, as an MSSP, we are able to see a complete return on our investment almost immediately."
"It's a good price, it's one of the cheaper solutions."
"Aggregation can help a lot in pushing down licensing costs."
"ArcSight can be a little bit expensive because of the area that we work in and the cost. Licensing is mostly on a yearly basis, not monthly."
"The product licenses are inexpensive."
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Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Comms Service Provider
12%
Manufacturing Company
9%
Computer Software Company
9%
Financial Services Firm
9%
Marketing Services Firm
12%
Manufacturing Company
9%
Financial Services Firm
8%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise9
Large Enterprise8
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise14
Large Enterprise57
 

Questions from the Community

What is your experience regarding pricing and costs for AlienVault OSSIM?
It depends. I would need to review their cost models, but generally, they are on a scaled basis based on throughput usage. Because it's a software as a service solution for their core product for U...
What needs improvement with AlienVault OSSIM?
Scaling for USM is always challenging for any product unless it is purpose-built or overbuilt at the front end. They will use Palo Alto and its competitors, and LevelBlue will manage that implement...
Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools. It is worth the investment if you are considering the cost.
 

Also Known As

OSSIM
Micro Focus ArcSight, HPE ArcSight, ArcSight
 

Overview

 

Sample Customers

Council Rock School District
Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Find out what your peers are saying about AlienVault OSSIM vs. OpenText Enterprise Security Manager and other solutions. Updated: March 2026.
883,824 professionals have used our research since 2012.