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AlienVault OSSIM vs OpenText Enterprise Security Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AlienVault OSSIM
Ranking in Security Information and Event Management (SIEM)
13th
Average Rating
7.4
Reviews Sentiment
7.1
Number of Reviews
31
Ranking in other categories
No ranking in other categories
OpenText Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
21st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
98
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Security Information and Event Management (SIEM) category, the mindshare of AlienVault OSSIM is 1.7%, down from 4.2% compared to the previous year. The mindshare of OpenText Enterprise Security Manager is 1.5%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
AlienVault OSSIM1.7%
OpenText Enterprise Security Manager1.5%
Other96.8%
Security Information and Event Management (SIEM)
 

Featured Reviews

BP
Independent Contractor at a comms service provider with 5,001-10,000 employees
Enables cost-effective security management for small businesses
Scaling for USM is always challenging for any product unless it is purpose-built or overbuilt at the front end. They will use Palo Alto and its competitors, and LevelBlue will manage that implementation. The main area where the AlienVault product was lacking around the 2018 timeframe was in its ability to scale. By pushing it to a cloud-based system, they've largely alleviated scale issues. It's native in Amazon but will also run in Azure. They have worked with cloud service providers to offer enough throughput at a cost reasonable for a corporation. Scaling was their biggest problem, and they've largely conquered those issues.
NM
Senior Security Engineer at Valuepoint Systems
Interpreting data effectively despite challenges in integration and support
If someone lacks the budget for a new SIEM tool with advanced capabilities, I would recommend ArcSight Enterprise Security Manager (ESM). However, if they have the budget, I would suggest looking into other options. Overall, I would give ArcSight Enterprise Security Manager (ESM) a rating of seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You pay monthly for the solution. I think it's one of the best products. If you compare with other companies, like LogRhythm, etc., the top 8 or 10 CMs, I think Alien Vault has the best price-performance ratio."
"The solution is free to use."
"The paid version of the solution has reporting and better scalability options."
"You can customize the dashboards as well as the reporting."
"The initial setup was straightforward. I didn't have any problems."
"Inbuilt IDS, inbuilt integration with threat intelligence platform and with vulnerability assessment modules."
"The most valuable features of AlienVault OSSIM are case management, ease of configuration, and investigation."
"The threat policies of the solution are always very advanced and the best in the market. They are very persistent in terms of keeping up with security protocols."
"The feature that I have found the most useful is that it can be deployed to the cloud."
"ESM has valuable features for event prediction and security analysis."
"The product is quite mature. It's been around for a long time."
"The correlation feature is good."
"Customization. ArcSight gives you a platform to on-board out-of-the-box devices with a more accurate way of collecting desired logs/events."
"The most useful features are directories, price, and live reporting."
"The most valuable feature is the correlation of different logs that are collected."
"When WannaCry attacks I can minimize the damage. My company had no protection at the time. We get alerts in ArcSight and then whenever a user got a copy of WannaCry and the WannaCry malware wants to connect to the mother ship, it alerts me in the ArcSight dashboard, and that helps us a lot. We then just go to the user and erase the malware."
 

Cons

"We need more dashboards and we need more customization for dashboards."
"There needs to be more support or some kind of training program so users can self-learn the system more effectively."
"AlienVault OSSIM is costly."
"The user interface needs to be friendlier across the board."
"AlienVault OSSIM failed to provide our company a full insight, while also giving out a lot of false positives."
"It's under heavy traffic. If you have heavy traffic, the system is slow."
"It's so hard to configure and explore something new on it."
"The documentation could be improved."
"The centralized dashboard for the hybrid cloud environment needs to be more focused. It needs to be redefined because it's missing most of the information. It should be a little bit easy to use. Currently, integration with various applications and connectors is not that easy. Deployment is easy, but integration is not that easy. ArcSight also has a very high bandwidth consumption to pull the local servers. It should have some kind of better process or ability to transfer files from on-premises to the cloud, from the cloud to on-premises, and from a cloud to another cloud."
"Could benefit from a more modern interface."
"I would like to have a feature that gives us an entire report listing what devices are integrated."
"The UI interface is somewhat complex and needs to be simplified."
"We have pricing issues. ArcSight ESM may not be the most user-friendly option, and its interface is quite traditional. However, despite these aspects, we find it a good cybersecurity solution. It needs to improve the dashboards, documentation, and support as well."
"ArcSight ESM is lacking cloud scalable technology."
"When I asked our networking juniors for a comparison between LogRhythm and ArcSight, they said that both platforms are almost the same. It is just that LogRhythm is more modern with a digital platform, which probably gives it some advantage over ArcSight. ArcSight is a very old and mature product that is running on an old platform. It is an old legacy platform. In terms of new features, it just requires platform upgrades so that it becomes lighter and easily adaptable, specifically in the cloud. It would be a good thing if they can also make reporting easier."
"The weakness in this system comes about because, with so many different logs, it is possible that the security analyst will lose information."
 

Pricing and Cost Advice

"The tool's licensing costs are yearly."
"OSSIM is open source, and USM is the paid license. So, if you want, you can switch to USM. There you will have to buy a license, and they have a support team that helps you out on issues you face."
"The price of AlienVault OSSIM is too high sometimes for us to present to our customers. The price should be lower. We are on a three-year license to use the solution. We had to pay extra for the support."
"AlienVault pricing is the best. Whatever cost you are paying, you are getting a return on every penny... It's not like your IBM, your QRadar, or Splunk, where the cost is too high."
"I used the paid version of the tool and found it to be expensive. It has been a while since I changed to Securonix. I will have to check whether AlienVault charges per device, user, or log."
"The licensing fees for the non-community edition are paid on an annual basis, and there are no costs in addition to this."
"We are using the community version, which can be used for free."
"When comparing AlienVault OSSIM to Microsoft Sentinel, AlienVault OSSIM incurs additional costs due to its licensing price structure. If you are using AlienVault for security purposes at a certain level it can have a higher price point than the current pricing of Microsoft Sentinel."
"We're paying a fee for an MSSP, and the cost of the total cost of ArcSight ESM was approximately three to four million dollars a year. The price was less than similar solutions. We did not have additional fees."
"It's a good price, it's one of the cheaper solutions."
"ArcSight can be a little bit expensive because of the area that we work in and the cost. Licensing is mostly on a yearly basis, not monthly."
"The pricing model is expensive compared to open-source alternatives."
"The product licenses are inexpensive."
"ArcSight is pretty expensive compared with its competitors. I believe that is fine as it provides value."
"ArcSight ESM is an affordable solution, it cost approximately $200,000 for three years. This price was at a substantial discount."
"The cost of the solution is not very high, although hiring a qualified analyst to work with the product is expensive."
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Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Comms Service Provider
12%
Computer Software Company
11%
Manufacturing Company
9%
Financial Services Firm
8%
Marketing Services Firm
13%
Manufacturing Company
9%
Financial Services Firm
8%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise9
Large Enterprise8
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise14
Large Enterprise57
 

Questions from the Community

What is your experience regarding pricing and costs for AlienVault OSSIM?
It depends. I would need to review their cost models, but generally, they are on a scaled basis based on throughput usage. Because it's a software as a service solution for their core product for U...
What needs improvement with AlienVault OSSIM?
Scaling for USM is always challenging for any product unless it is purpose-built or overbuilt at the front end. They will use Palo Alto and its competitors, and LevelBlue will manage that implement...
Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools. It is worth the investment if you are considering the cost.
 

Also Known As

OSSIM
Micro Focus ArcSight, HPE ArcSight, ArcSight
 

Overview

 

Sample Customers

Council Rock School District
Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Find out what your peers are saying about AlienVault OSSIM vs. OpenText Enterprise Security Manager and other solutions. Updated: February 2026.
882,637 professionals have used our research since 2012.