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Alfabet FastLane vs ServiceNow Strategic Portfolio Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alfabet FastLane
Ranking in Project Portfolio Management
24th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
1
Ranking in other categories
Enterprise Architecture Management (31st)
ServiceNow Strategic Portfo...
Ranking in Project Portfolio Management
6th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
37
Ranking in other categories
Enterprise Agile Planning Tools (3rd)
 

Mindshare comparison

As of August 2026, in the Project Portfolio Management category, the mindshare of Alfabet FastLane is 1.2%, up from 0.6% compared to the previous year. The mindshare of ServiceNow Strategic Portfolio Management is 4.4%, down from 11.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Portfolio Management Mindshare Distribution
ProductMindshare (%)
ServiceNow Strategic Portfolio Management4.4%
Alfabet FastLane1.2%
Other94.4%
Project Portfolio Management
 

Featured Reviews

Onkgopotse Samuel Motshabi - PeerSpot reviewer
Founder and Managing Consultant at Onksoft Investments (Pty) Ltd
A clear view for managing portfolio growth, governance, and cost drivers or containment
I have just started toward the goal of implementation, so don't have much knowledge of the solution beyond my initial training. It is important for any company to define what they want from the solution. For example, one recommendation is that companies pick questions they want answered right at the outset. One company might say they want to know about their application landscape. Another company might say they want to see cost drivers. If you strategically prioritize your questions, then you will be able to go through implementation with less pain. Based on my use so far, I see the potential of the solution. I have been part of the company for a long time so I understand its pain points. I believe the solution is the right tool to get a clear view of governance, cost drivers, and cost containment. I rate the solution an eight out of ten.
reviewer1470327 - PeerSpot reviewer
Senior Software Analyst at a tech vendor with 10,001+ employees
Workflow automation has streamlined request tracking and approval processes for my teams
ServiceNow Strategic Portfolio Management could be made better by reducing the prices. They should also provide more features with a better price compared to other tools in the market. Power Apps and Power Automate are much cheaper now compared to ServiceNow Strategic Portfolio Management. They should provide the approval license at no cost for ServiceNow Strategic Portfolio Management; otherwise, it would be difficult to continue with ServiceNow Strategic Portfolio Management. They must add integrations with other tools, and also a plug and play integration. The auto-closing of incidents with AI should be implemented; for example, if a user is facing an issue with a computer or some application, that incident needs to be taken care of by AI itself instead of a human.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has provided us with a view of the truth in terms of our application portfolio."
"We like the ease of making the dashboards, gathering information of a set of projects, programs and portfolios."
"Competitive in terms of research"
"The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values."
"The interface is extremely user-friendly."
"It helps us in utilizing the resources to the perfect level to generate more revenue at the same cost."
"As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira."
"The resource manager is useful."
"The stability is excellent, and ServiceNow is one of the leading platforms when it comes to stability."
 

Cons

"The initial setup is challenging because it relies on information from different stakeholders."
"Improving configuration activities and productivity would be beneficial, as fresh graduates using the system require training to adapt."
"The only issue for us is the pricing. It’s quite high in comparison with the competition."
"I would like to see some artificial intelligence incorporated into the management functions."
"It could be more user-friendly."
"The price keeps going up, and to remain competitive, it needs to have a competitive edge."
"ServiceNow Strategic Portfolio Management could improve by having more Agile features. Other solutions, such as Rally have more."
"The initial setup is complex and should be simplified."
"The user interface could be more modern."
 

Pricing and Cost Advice

"I am with a third-party so am not privy to costs."
"I rate the price of ServiceNow Strategic Portfolio Management a seven out of ten."
"We have a team of about 6,500 employees across the globe. So, the amount of money I'm going to save by putting the money on the table for the implementation and licenses is very high."
"The solution could improve by being less expensive and the pricing model is confusing. Many people are getting charged different amounts. There are additional fees that they are adding on."
"The solution is expensive."
"It is a little expensive. We are in Brazil, and for us, it is a little expensive."
"It's more suitable for larger companies as the licensing cost is relatively high. Not everyone can afford this tool."
"They sell some things in bundles, and it could be handier that some of those things could be sold in another way, like purity models and other packages. Another thing that I'm struggling with is the pricing of ServiceNow's FYE experience, which includes the tools that are positioned for supporting HR."
"The cost of the solution should not be more than $50,000 annually."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
14%
Manufacturing Company
10%
Government
6%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise27
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for ServiceNow Strategic Portfolio Management?
I purchased the license for the product directly from ServiceNow Strategic Portfolio Management.
What needs improvement with ServiceNow Strategic Portfolio Management?
ServiceNow Strategic Portfolio Management could be made better by reducing the prices. They should also provide more features with a better price compared to other tools in the market. Power Apps a...
What is your primary use case for ServiceNow Strategic Portfolio Management?
My use cases for ServiceNow Strategic Portfolio Management include ITSM. For ITSM, I use it for the service desk, workflow creations, catalog creation, and automatic allocations. I work with Servic...
 

Also Known As

Alfabet Cloud
IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
 

Overview

 

Sample Customers

Information Not Available
Proximus, UNT SYSTEM, SAP SuccessFactors
Find out what your peers are saying about Planisware, monday.com, Broadcom and others in Project Portfolio Management. Updated: July 2026.
909,099 professionals have used our research since 2012.