Alert Logic vs Sophos MDR comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Alert Logic and Sophos MDR based on real PeerSpot user reviews.

Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Alert Logic vs. Sophos MDR Report (Updated: March 2024).
771,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor.""The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to.""Binary Defense has a human service department that provides live monitoring for our systems.""The case interface is Binary Defense MDR's most valuable feature.""The most valuable feature is reviewing tickets and the notes added by technicians.""One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter.""The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7.""With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."

More Binary Defense MDR Pros →

"The initial setup is pretty straightforward.""It has the ability to install agents. It is pretty straightforward. You can automate the process pretty easily.""Notifications and the detail of notifications are most valuable. It is a user-friendly solution.""Everything is in one dashboard; I'm notified when there's an incident and advised on what steps to take.""The most valuable aspect of Alert Logic is its technology platform. They have SOCs in the US and Europe, giving them global visibility of the threat landscape. They detect and respond to threats in minutes. Their biggest value is human expertise. You're being attacked by a human, and you cannot respond to it unless you have a human on the other side. They have the human and technological resources to respond.""The solution was consistently available, and I cannot recall any instances where it was down.""The quicker implementation of changes to our infrastructure from Alert Logic tell us if there are any problems.""We receive infrastructure security warnings from it. So, we know what is going on and what needs to be addressed."

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"The tool's ability to work with security threats is competitive. The best part is monitoring and the way we receive automated emails and updates. When an issue arises, a ticket automatically gets raised, clearly outlining the necessary actions to be taken from our end.""I like Sophos MDR's inbuilt feature for DLP (Data Loss Prevention).""The product’s most valuable features are integration and endpoint protection.""The product's most valuable feature is its ability to view environmental activities.""Sophos MTR will stop the threat as it is happening. Intercept X, which is a part of it, has the ability to roll back, so the attack is undone. And then the advanced edition of MTR lets me handle the threat by talking on the phone. I don't have to deal with it. I don't have to just go through emails back and forth. We don't have to pay extra for Rapid Response services. If something is happening, they're right on top of it.""There is a feature called XDR Central. With this, Sophos can connect to third-party security solutions.""The most valuable feature of the Sophos Managed Threat Response is the central management capabilities and monitoring.""The most valuable feature is threat hunting."

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Cons
"I would like to get more reports from Binary Defense about what they're blocking.""It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test.""If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today.""I would like to see more frequent check-ins with our security status.""We found a couple of bugs in the user interface.""The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English.""Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine.""The current reporting system could benefit from improvement."

More Binary Defense MDR Cons →

"The product needs to mature. We don't want to be bombarded with unnecessary issues and have the real ones slip through.""I would like more data on the alert payload. It would be good to have the ability to customize the alert payload to add whatever data that we want on there. Right now, it is a bit limited.""The setup process was complex.""Its menu is not very intuitive. I would like to see the user menu expanded a bit. The user menu is very layered, and because of the layers, you have to go down a path that is not very intuitive.""Alert Logic needs to expand its SOCs to serve more markets, such as the Middle East and Asia. There should be infrastructure that covers more time zones. The company should also develop an EDR that is natively integrated into their solution. Currently, a client must buy another EDR solution like CrowdStrike or Sophos. I think Alert Logic is developing this. Built-in email security could also be developed and integrated.""They have ideas and email you whatever they find, but they don't have a dedicated security team who will work on an attack or a specific security instance.""The documentation, especially with the initial setup, needs improvement.""This product needs to mature more. While it is a good product, there are some areas where it needs work."

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"Threat intelligence is an area for improvement for MDR.""The only challenge we face with the tool is the pricing. Clients often compare it with other products in the market and try to negotiate prices. This concern has caused some challenges in closing deals. Otherwise, as a product, we have no worries.""Sophos MDR's support and basic training of their devices could be improved.""The reports should be more comprehensive and easier to organize.""Endpoint protection is very slow.""The product's pricing could be less expensive.""The product's stability needs improvement.""Sophos MDR lacks integration with MDM solutions."

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Pricing and Cost Advice
  • "The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."
  • "From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."
  • "The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."
  • "It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."
  • "Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."
  • "Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."
  • "After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."
  • "The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."
  • More Binary Defense MDR Pricing and Cost Advice →

  • "Our ROI would probably be zero. We don't even use it. It sits in there. We get emails and just delete them. Around the world, we don't even use it."
  • "Alert Logic has better competitive pricing than some of its competitors."
  • "Almost any product that is on the AWS Marketplace is super easy to subscribe to."
  • "Its pricing is very reasonable considering what you get for what you pay. There is quite a good value there. Its licensing is also very logical. They've got the licensing price points at a reasonable level. It is on a monthly license but a yearly contract. There are no additional costs to the standard licensing fees."
  • "Price of the solution was very reasonable considering the size of our organization at the time, and so it worked out perfectly."
  • More Alert Logic Pricing and Cost Advice →

  • "The cost of the solution is based on how many users use it."
  • "The solution is expensive."
  • "Sophos MDR is a cheap solution."
  • "The solution has subscription-based pricing plans."
  • "Compared to other tools, Sophos has a pretty good price."
  • "I would rate the price of Sophos MDR as a nine out of ten, with ten being the most expensive."
  • "MDR is a complete enterprise solution, and compared to other OEMs, it is one of the cheapest."
  • "Sophos MDR could be more affordable."
  • More Sophos MDR Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature is reviewing tickets and the notes added by technicians.
    Top Answer:Binary Defense is fairly priced. I would say that Binary Defense is flexible in negotiating and tailoring a solution… more »
    Top Answer:The only area I see for improvement with Binary Defense is their service portal. It could benefit from some… more »
    Top Answer:The most valuable aspect of Alert Logic is its technology platform. They have SOCs in the US and Europe, giving them… more »
    Top Answer:Alert Logic's license is one of the most competitive. They deliver a high-quality service for a competitive price.
    Top Answer:Alert Logic should also develop an EDR that is natively integrated into their solution. Currently, a client must buy… more »
    Top Answer:The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete… more »
    Top Answer:One aspect I'm examining is the MDR network detection with Sophos Firewall, which works well. I understand it can also… more »
    Top Answer:It's good, the offer and everything about it is satisfactory. I would definitely recommend using it. Overall, I would… more »
    Comparisons
    Also Known As
    Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response
    Alert Logic MDR, Alert Logic Managed Detection and ResponseAlert Logic Threat Manager, Alert Logic Cloud Defender, Critical Watch FusionVM
    Sophos Managed Threat Response
    Learn More
    Overview

    Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

    Visit us online at https://www.binarydefense.com

    Alert Logic is a cloud-based security and compliance solution that provides threat detection and response, log management, and compliance automation. Its primary use case is to manage lag and protect the network, identify configuration issues related to security and cloud infrastructure, and serve as the primary SIEM tool before escalating tickets. 

    The most valuable feature is that it has everything in one dashboard, including being notified of incidents and receiving advice on what steps to take. Alert Logic has helped organizations process large amounts of data, remotely monitor everything from the cloud, and streamline workflow while reducing implementation time.

    Threat Notification Isn’t the Solution – It’s a Starting Point
    Other managed detection and response (MDR) services simply notify you of attacks or suspicious events. Then it’s up to you to manage things from there.

    With Sophos MTR, your organization is backed by an elite team of threat hunters and response experts who take targeted actions on your behalf to neutralize even the most sophisticated threats.

    Sample Customers
    Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR
    TIME, Genome Next, Rentalcargroup.com, Travel Tripper, C&J Energy Services, Investis, Retail Insights
    Information Not Available
    Top Industries
    REVIEWERS
    Manufacturing Company31%
    Recreational Facilities/Services Company8%
    Financial Services Firm8%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Healthcare Company8%
    Financial Services Firm7%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm11%
    Manufacturing Company8%
    Healthcare Company7%
    REVIEWERS
    Manufacturing Company20%
    Comms Service Provider20%
    Computer Retailer10%
    Financial Services Firm10%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider6%
    Manufacturing Company6%
    Government6%
    Company Size
    REVIEWERS
    Small Business36%
    Midsize Enterprise29%
    Large Enterprise36%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise19%
    Large Enterprise45%
    REVIEWERS
    Small Business33%
    Midsize Enterprise17%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise21%
    Large Enterprise50%
    REVIEWERS
    Small Business65%
    Midsize Enterprise9%
    Large Enterprise26%
    VISITORS READING REVIEWS
    Small Business38%
    Midsize Enterprise25%
    Large Enterprise37%
    Buyer's Guide
    Alert Logic vs. Sophos MDR
    March 2024
    Find out what your peers are saying about Alert Logic vs. Sophos MDR and other solutions. Updated: March 2024.
    771,740 professionals have used our research since 2012.

    Alert Logic is ranked 18th in Managed Detection and Response (MDR) with 11 reviews while Sophos MDR is ranked 5th in Managed Detection and Response (MDR) with 21 reviews. Alert Logic is rated 8.0, while Sophos MDR is rated 8.6. The top reviewer of Alert Logic writes "Great reporting and session logic with an easy initial setup". On the other hand, the top reviewer of Sophos MDR writes "Proactive protection, scalability, and cloud-based efficiency". Alert Logic is most compared with CrowdStrike Falcon Complete, Arctic Wolf Managed Detection and Response, Rapid7 InsightIDR, SentinelOne Vigilance and Vectra AI, whereas Sophos MDR is most compared with CrowdStrike Falcon Complete, SentinelOne Vigilance, Arctic Wolf Managed Detection and Response, Trend Micro Managed XDR and eSentire. See our Alert Logic vs. Sophos MDR report.

    See our list of best Managed Detection and Response (MDR) vendors.

    We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.