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Fortra's Alert Logic MDR vs Sophos MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Alert Logic MDR
Ranking in Managed Detection and Response (MDR)
19th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
Vulnerability Management (28th), SOC as a Service (3rd)
Sophos MDR
Ranking in Managed Detection and Response (MDR)
5th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
33
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Managed Detection and Response (MDR) category, the mindshare of Fortra's Alert Logic MDR is 1.1%, up from 1.0% compared to the previous year. The mindshare of Sophos MDR is 5.9%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
Sophos MDR5.9%
Fortra's Alert Logic MDR1.1%
Other93.0%
Managed Detection and Response (MDR)
 

Featured Reviews

reviewer2191746 - PeerSpot reviewer
It's a highly mature, competitively priced solution that provides total visibility into your ecosystem. FORTRA's Alert Logic has the only Cybersecurity Platform that integrates XDR+WAF+VM+DLP in one.
Alert Logic offers total visibility into the client's IT ecosystem. The solution's intrusion detection system inspects 100 percent of the network packets and installs universal agents on all physical and virtual servers for log collection. Alert Logic also aggregates logs of the client's various 3rd Party security tools into a single pane of glass. All of the analytics from those data feeds got to a 24/7 SOC with sophisticated resources. Alert Logic has massive threat intelligence resources to provide additional context to the incident response declarations. They do all the heavy lifting for clients who lack the technology and resources to operate their own SOC. The client is solely responsible for the incident response component. The macro analytics resides on Alert Logic's cloud. You have the ECM response and business application team on the client side. Everything works in tandem, which is the only way you can deal with the advanced threats we face today, especially the ransomware families. If you don't respond in minutes, you're in trouble.
Ahmed_Fahmy - PeerSpot reviewer
Comprehensive management and support continuously enhance threat detection and response
Based on user feedback and reviews, here are some areas where Sophos MDR could be improved and suggestions for additional features that could be included in future releases: Areas for Improvement: ---------------------- * Resource Utilization: Some users have noted that Sophos MDR can be resource-intensive, which may impact system performance. Optimizing the software to be less demanding on system resources could enhance the overall user experience. * Support Responsiveness: While the dedicated MDR team is highly praised, the standard support has received mixed. Improving the responsiveness and effectiveness of the general support team could address this concern. * Integration with Other Tools: Enhancing integration capabilities with a wider range of third-party security tools and platforms could provide a more seamless experience for users who rely on multiple security. Suggested Additional Features: ------------------------------ * Advanced Reporting and Analytics: Introducing more detailed and customizable reporting and analytics features could help organizations better understand their security posture and the effectiveness of the MDR service. * Automated Incident Response Playbooks: Providing automated playbooks for common security incidents could help organizations respond more quickly and effectively to. * Enhanced Threat Intelligence: Incorporating more advanced threat intelligence capabilities, including real-time updates and predictive analytics, could help organizations stay ahead of emerging. * User Training and Awareness Programs: Offering integrated user training and awareness programs as part of the MDR service could help organizations improve their overall security culture and reduce the risk of human error

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution was consistently available, and I cannot recall any instances where it was down."
"The installation and configuration were slick."
"The most valuable aspect of Alert Logic is its technology platform. They have SOCs in the US and Europe, giving them global visibility of the threat landscape. They detect and respond to threats in minutes. Their biggest value is human expertise. You're being attacked by a human, and you cannot respond to it unless you have a human on the other side. They have the human and technological resources to respond."
"Everything is in one dashboard; I'm notified when there's an incident and advised on what steps to take."
"It is a very stable product."
"The quicker implementation of changes to our infrastructure from Alert Logic tell us if there are any problems."
"The initial setup is pretty straightforward."
"We receive infrastructure security warnings from it. So, we know what is going on and what needs to be addressed."
"The solution provides the best security features."
"The product gives us good visibility into what is happening inside the company."
"Sophos MDR has improved the threat detection process by identifying and addressing the issues before they become severe."
"The rapid response team acts quickly to relieve customers."
"The product as a whole is truly outstanding and it excels in detecting and responding to various types of cyberattacks."
"The most valuable aspect of this solution is the ability to interact with the firewall and workstations seamlessly to shut down the threats. Additionally, you are able to control the workstations remotely."
"The product’s most valuable feature is rapid response."
"The most valuable feature of the Sophos Managed Threat Response is the central management capabilities and monitoring."
 

Cons

"I would like more data on the alert payload. It would be good to have the ability to customize the alert payload to add whatever data that we want on there. Right now, it is a bit limited."
"Its menu is not very intuitive. I would like to see the user menu expanded a bit. The user menu is very layered, and because of the layers, you have to go down a path that is not very intuitive."
"This product needs to mature more. While it is a good product, there are some areas where it needs work."
"The setup process was complex."
"Alert Logic needs to expand its SOCs to serve more markets, such as the Middle East and Asia. There should be infrastructure that covers more time zones. The company should also develop an EDR that is natively integrated into their solution. Currently, a client must buy another EDR solution like CrowdStrike or Sophos. I think Alert Logic is developing this. Built-in email security could also be developed and integrated."
"Could be more of an endpoint protector."
"The product needs to mature. We don't want to be bombarded with unnecessary issues and have the real ones slip through."
"The documentation, especially with the initial setup, needs improvement."
"The only challenge we face with the tool is the pricing. Clients often compare it with other products in the market and try to negotiate prices. This concern has caused some challenges in closing deals. Otherwise, as a product, we have no worries."
"Sophos MDR could offer more integration packs and more vendor flexibility."
"Sophos is not integrating the same console and umbrella with its product."
"The solution's integration should be made easier because it is difficult."
"The service could enhance its scope, particularly in managing firewalls."
"It could be more secure."
"There is room for improvement in performance and upgrades."
"I have contacted Sophos MDR support, and their support is average. They are sometimes slow and don't always understand requests immediately."
 

Pricing and Cost Advice

"Price of the solution was very reasonable considering the size of our organization at the time, and so it worked out perfectly."
"Alert Logic has better competitive pricing than some of its competitors."
"Its pricing is very reasonable considering what you get for what you pay. There is quite a good value there. Its licensing is also very logical. They've got the licensing price points at a reasonable level. It is on a monthly license but a yearly contract. There are no additional costs to the standard licensing fees."
"Almost any product that is on the AWS Marketplace is super easy to subscribe to."
"Our ROI would probably be zero. We don't even use it. It sits in there. We get emails and just delete them. Around the world, we don't even use it."
"It is an expensive platform."
"The solution is expensive."
"The product is reasonably priced considering the cybersecurity features."
"The tool is too expensive for small companies."
"Sophos MDR is not a cheap product. Compared with other solutions in the market, Sophos MDR is available at a good price, especially considering its performance."
"Compared to other tools, Sophos has a pretty good price."
"I would rate the price of Sophos MDR as a nine out of ten, with ten being the most expensive."
"Sophos MDR could be more affordable."
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Top Industries

By visitors reading reviews
Computer Software Company
22%
Manufacturing Company
13%
Educational Organization
6%
Performing Arts
5%
Computer Software Company
17%
Manufacturing Company
9%
Educational Organization
6%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise3
Large Enterprise8
 

Questions from the Community

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What do you like most about Sophos MDR?
The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents.
What needs improvement with Sophos MDR?
Based on user feedback and reviews, here are some areas where Sophos MDR could be improved and suggestions for additional features that could be included in future releases: Areas for Improvement: ...
What advice do you have for others considering Sophos MDR?
I would recommend Sophos MDR because it is one of the leaders in Managed Detection and Response services and it is suitable for small, medium, and enterprise companies. I rate Sophos MDR between ni...
 

Also Known As

Alert Logic MDR, Alert Logic Managed Detection and ResponseAlert Logic Threat Manager, Alert Logic Cloud Defender, Critical Watch FusionVM
Sophos Managed Threat Response
 

Overview

Find out what your peers are saying about Fortra's Alert Logic MDR vs. Sophos MDR and other solutions. Updated: September 2025.
871,358 professionals have used our research since 2012.