| Product | Market Share (%) |
|---|---|
| Ribbon Kandy Business | 13.7% |
| Microsoft Unified Communications as a Service | 16.1% |
| Other | 70.2% |
Many service providers lack resources and can’t afford to wait for a year or longer to acquire, build and launch their own next-generation UCaaS solutions. Kandy Business Solutions provide a suite of market-ready traditional, mobile and web-optimized communications clients that can be easily branded and resold in a multi-tier model. In addition, providers can differentiate their solution by adding Kandy CPaaS, Kandy Wrappers, such as Visual Attendant, and Live Support CPaaS and Wrappers enable service providers to differentiate themselves from competitors that are offering the same "vanilla" set of hosted PBX services. Kandy Business can also be used in concert with Kandy SIP trunks to create a complete offer as well as deliver legacy PBX integration - in or out of your service area. And unlike competing solutions that exclusively support small businesses, Kandy Business delivers multi-site management capabilities and a best-in-class contact center offer powered by Five9.
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