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Alcatel-Lucent OmniTouch Contact Center vs Aspect Unified IP comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alcatel-Lucent OmniTouch Co...
Ranking in Contact Center Platforms
14th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Aspect Unified IP
Ranking in Contact Center Platforms
12th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
IVR Systems (14th), Contact Center Infrastructure (10th)
 

Mindshare comparison

As of May 2025, in the Contact Center Platforms category, the mindshare of Alcatel-Lucent OmniTouch Contact Center is 0.8%, up from 0.6% compared to the previous year. The mindshare of Aspect Unified IP is 1.0%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Contact Center Platforms
Find out what your peers are saying about Amazon Web Services (AWS), Five9, Genesys and others in Contact Center Platforms. Updated: May 2025.
853,271 professionals have used our research since 2012.
 

Also Known As

Alcatel Lucent OmniTouch Contact Center, OmniTouch Contact Center, OmniTouch CC
Unified IP
 

Overview

 

Sample Customers

Blickle and Scherer, Loughborough University, CSF Inox, Caritas Speyer
Newport City Homes, HomeShop18, Red Roof, CCS Companies, AmBank Group, Golfbreaks.com
Find out what your peers are saying about Amazon Web Services (AWS), Five9, Genesys and others in Contact Center Platforms. Updated: May 2025.
853,271 professionals have used our research since 2012.