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Akamai App and API Protector vs Prisma Cloud by Palo Alto Networks comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 26, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Cloudflare users experienced increased performance, security, and cost-effectiveness, leading to improved loyalty and revenue despite difficult ROI calculations.
Sentiment score
4.8
Akamai App and API Protector offers superior traffic management, security, and cost savings for large infrastructures, despite higher costs.
Sentiment score
7.0
Prisma Cloud enhances security, saves time, improves compliance, and reduces costs, although exact financial benefits are hard to quantify.
For the small project I was working on, using the basic tier provided a huge improvement at zero cost.
Security Specialist at a tech services company with 1,001-5,000 employees
In terms of return on investment with Cloudflare, it costs my time to set them up, but basically once they're set up, it's done.
Owner at Hga consulting
It eliminates the need for additional hardware, making it a financially and technically sound investment.
Partner at Quasys
Reputation and data security are the two most important things to a financial institution.
Works at a comms service provider with 1-10 employees
We may have prevented a security breach with remediation of the findings.
Security Solutions Architect - Cloud Security Consultant at a consultancy with 10,001+ employees
 

Customer Service

Sentiment score
7.0
Cloudflare's customer service is quick, but technical support feedback is mixed, with improvement needed in responsiveness and detailed assistance.
Sentiment score
7.7
Customer service is excellent, while technical support has mixed reviews with praise for expertise but needs improved availability.
Sentiment score
7.0
Prisma Cloud's customer service is praised for expertise but criticized for inconsistent response times and regional support variations.
Cloudflare does not offer hands-on technical support to fix customer problems but rather a self-service model.
Senior Consultant CDN at a comms service provider with 10,001+ employees
I would rate the technical support with Cloudflare as excellent every time I've had to call them.
Owner at Hga consulting
I have primarily worked not with the tool's customer support but with the product's sales engineers and technical sales engineers, who seem to know their stuff.
Principal Cyber Prevent and Defense Engineer at a comms service provider with 1,001-5,000 employees
They can respond with technical documentation or pass on the case to the next level because it requires the development of a new feature or changing a feature due to a bug.
Technical Lead at a consultancy with 11-50 employees
Anywhere we raise a tech case, they revert back within an hour.
Cloud Security Engineer at a tech vendor with 201-500 employees
Support is not just good; it's excellent.
IT engineer at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
8.1
Users praise Cloudflare for seamless scalability, effective traffic management, easy upgrades, and robust global infrastructure without disruptions.
Sentiment score
7.8
Akamai App and API Protector excels in scalability, seamlessly handling extensive user demands and large-scale deployments with stability.
Sentiment score
7.6
Prisma Cloud offers scalable solutions, efficiently managing deployments, despite occasional operational complexities and licensing influences on scalability perception.
It is a SaaS tool, but the fact that they have workloads deployed across the world proves that it is a highly scalable tool.
Principal Cyber Prevent and Defense Engineer at a comms service provider with 1,001-5,000 employees
The tool offers very good performance, even during high-traffic periods.
Engineer at SITMEXICO
I rate the solution’s scalability an eight out of ten.
Independent Consultant at Unaikui
Scalability is a strong aspect; we have never experienced issues with it.
IT engineer at a tech vendor with 10,001+ employees
Scalability-wise, I rate the solution a nine out of ten.
Technology Specialist - Cloud Security at a tech services company with 11-50 employees
We haven't had any issues scaling the solution.
Senior Cloud Security Engineer at impelsys
 

Stability Issues

Sentiment score
7.6
Cloudflare is highly rated for stability and uptime, with few past issues, especially on higher-tier plans.
Sentiment score
8.1
Akamai App and API Protector is highly stable and reliable, with no reported outages or issues over years of use.
Sentiment score
8.0
Prisma Cloud is praised for high stability, though minor disruptions and data retrieval challenges occur in complex environments.
I rate the solution’s stability an eight out of ten.
Independent Consultant at Unaikui
The service is very stable with no impacts during high-traffic periods.
Engineer at SITMEXICO
I would rate it a ten out of ten for stability.
Cloud Security Engineer (Team lead) at a tech services company with 201-500 employees
It provides excellent stability capabilities.
IT engineer at a tech vendor with 10,001+ employees
Most of the time, when the client requires data, it is not available.
Technology Specialist - Cloud Security at a tech services company with 11-50 employees
 

Room For Improvement

Enhancements needed in Cloudflare: analytics, CDN latency, API integration, user support, DNS, pricing, documentation, server coverage, WAF, and cache.
Akamai App and API Protector needs enhancements in flexibility, UI, customer support, documentation, and advanced protection features.
Prisma Cloud requires enhanced documentation, user interface, automation, integration features, pricing, support, updates, and improved access and monitoring.
Despite these challenges, overall, Cloudflare remains the preferred solution compared to Azure, AWS CloudFront, and Google Cloud Armor.
Managed Services Manager at Adapture Technology Group
Areas like how assessment, discovery, and payload are dealt with and how it all comes into your organization can be considered when trying to make suggestions to Cloudflare for improvements.
Senior Cloud Solution Architect at Integrated Technology Solution Group (ITSG)
There are some performance considerations when it comes to dynamic content that involves fetching data from databases or using APIs.
Senior Solutions Architect at Think Power Solutions
Prisma Cloud is an excellent tool.
Technical Engineer at a tech services company with 1,001-5,000 employees
We could have deployed the runtime monitoring with Prisma Cloud by Palo Alto Networks, but within our organization at our company, it was very difficult to find who would be the owner for the alerts.
Cyber Security Architect at a comms service provider with 10,001+ employees
Even though documentation was available, it took a while for a new person to understand what integration meant, what will be achieved after the integration, or how the integration needed to be done on the Azure or AWS side.
Technical Architect at a tech services company with 1,001-5,000 employees
 

Setup Cost

Cloudflare offers scalable pricing, from free to enterprise plans, providing significant value especially for mid-sized companies.
Akamai App and API Protector is expensive yet considered worth the cost by large enterprises for its quality services.
Prisma Cloud offers comprehensive features and robust security but presents challenges with its complex and potentially expensive licensing model.
I find it to be cheap.
Engineer at SITMEXICO
I rate the product’s pricing a five out of ten, where one is cheap, and ten is expensive.
Senior Solutions Architect at Think Power Solutions
The tool is a premium product, so it is very expensive.
Principal Cyber Prevent and Defense Engineer at a comms service provider with 1,001-5,000 employees
The cost was not on the higher side.
Technical Architect at a tech services company with 1,001-5,000 employees
If you are using a single tool like Prisma Cloud, with a single license, you can monitor all environments, such as Google Cloud, Azure, AWS, and Oracle Cloud.
Cloud Security Delivery Associate Manager at Accenture
Prisma Cloud isn't cheap.
IT engineer at eSec Forte
 

Valuable Features

Cloudflare enhances performance and security with CDN caching, DDoS protection, and an easy-to-use dashboard, benefiting many users.
Akamai App and API Protector delivers scalable security, ease of use, and cost-effective protection with advanced features like DDoS defense.
Prisma Cloud enhances multi-cloud security with automated forensics, compliance monitoring, and integration in CI/CD pipelines for threat prevention.
The most valuable features of the solution are performance and security.
Senior Cloud Solution Architect at Integrated Technology Solution Group (ITSG)
Techniques like minification and image compression reduce the size of assets, leading to better performance and faster user load times.
Senior Solutions Architect at Think Power Solutions
The solution has been able to compare it to the market, and I think the product has taken great strides in automating quite a bit of things, and they use a lot of AI.
Principal Cyber Prevent and Defense Engineer at a comms service provider with 1,001-5,000 employees
The area in which Akamai excels compared to other competitors with a WAF is in threat intelligence, as threats continually evolve, requiring ongoing updates to backend algorithms to effectively capture smart bots.
Privacy & Risk Management Vice President, Information Security at a computer software company with 501-1,000 employees
Prisma Cloud excels by offering a comprehensive solution within a single dashboard. This unified approach addresses all our requirements, making it the most advantageous aspect of this tool.
IT engineer at a tech vendor with 10,001+ employees
There is a wide range of integrations, and the compatibility with various cloud providers is very useful.
Technical Director at Cascade Solutions
It provides a single pane of glass.
enterprise architect at a tech services company with 1-10 employees
 

Categories and Ranking

Cloudflare
Sponsored
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
77
Ranking in other categories
CDN (1st), WAN Optimization (4th), Distributed Denial-of-Service (DDoS) Protection (1st), Managed DNS (1st), Domain Name System (DNS) Security (5th), Cloud Security Posture Management (CSPM) (13th)
Akamai App and API Protector
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
Web Application Firewall (WAF) (17th), Distributed Denial-of-Service (DDoS) Protection (9th), Cloud and Data Center Security (16th)
Prisma Cloud by Palo Alto N...
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
113
Ranking in other categories
Web Application Firewall (WAF) (8th), Container Security (1st), Cloud Security Posture Management (CSPM) (2nd), Cloud-Native Application Protection Platforms (CNAPP) (2nd), Data Security Posture Management (DSPM) (2nd)
 

Featured Reviews

HA
Owner at Hga consulting
Has helped manage client domains with streamlined access control and threat visibility
I don't know what areas could be improved with Cloudflare WAF; Cloudflare is constantly improving and adding features to their feature set. They're doing a good job, and as far as DNS and support for any domains that I create or my clients create, it's mandatory for me to make sure that they have Cloudflare as their DNS provider. The Cloudflare load balancing capability hasn't really helped in enhancing my website's uptime and resiliency because we don't really get that much traffic; it's mostly remote users, and web hosting is done by a web hosting service. It doesn't pay to try to host your own website.
Gavin Pinho - PeerSpot reviewer
Privacy & Risk Management Vice President, Information Security at a computer software company with 501-1,000 employees
Has provided strong protection against evolving threats but still needs support for configuration fine-tuning
The standout features of Akamai App and API Protector are rooted in it being the Web Application Firewall, where all traffic gets scanned, including the implementation of web firewall rules, and after this phase, traffic proceeds through the BMP, which is Bot Management. Akamai App and API Protector exceeds expectations in terms of AI capabilities, and it genuinely combines a plethora of advanced features. The area in which Akamai excels compared to other competitors with a WAF is in threat intelligence, as threats continually evolve, requiring ongoing updates to backend algorithms to effectively capture smart bots, and Akamai's commitment in that regard is backed by an excellent team, while other providers are still catching up.
reviewer2776578 - PeerSpot reviewer
Cyber Security Architect at a comms service provider with 10,001+ employees
Image scanning has supported consistent security practices during cloud deployment
On a scale of ten, we would say people are happy with Prisma Cloud by Palo Alto Networks for the part we use. People are okay with it. We probably would give an eight. We don't give ten because if we don't use the other parts of Prisma Cloud by Palo Alto Networks, it's because it was difficult to implement from an operational point of view. We could have deployed the runtime monitoring with Prisma Cloud by Palo Alto Networks, but within our organization at our company, it was very difficult to find who would be the owner for the alerts. People have other tools and in the end, we don't use the full capabilities of a product that we pay for. It's partially related to the difficulty to integrate Prisma Cloud by Palo Alto Networks runtime in our company's support process. We don't use the real-time monitoring part of Prisma Cloud by Palo Alto Networks. We don't know about the automated remediation feature of Prisma Cloud by Palo Alto Networks.
report
Use our free recommendation engine to learn which Web Application Firewall (WAF) solutions are best for your needs.
879,310 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
8%
Financial Services Firm
19%
Computer Software Company
9%
Manufacturing Company
7%
Performing Arts
7%
Financial Services Firm
14%
Computer Software Company
14%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise8
Large Enterprise25
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise7
Large Enterprise18
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise22
Large Enterprise56
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
Cloudflare. We are moving from Akamai prolexic to Cloudflare. Cloudflare anycast network outperforms Akamai static GR...
Which would you choose - Cloudflare DNS or Quad9?
Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service...
What do you like most about Cloudflare?
Cloudflare offers CDN and DDoS protection. We have the front end, API, and database in how you structure applications.
What is your experience regarding pricing and costs for Akamai Web Application Protector?
The price is higher than others. It could be about 80% to 70% more expensive than other tools. So, it’s not just a sl...
What needs improvement with Akamai Web Application Protector?
There are no significant areas for improvement on the WAF side or for Akamai App and API Protector solution; they are...
What is your primary use case for Akamai Web Application Protector?
The main use case for Akamai App and API Protector is serving as the WAF, Web Application Firewall.
What is your primary use case for Prisma Cloud by Palo Alto Networks?
Prisma Cloud helps support DevSecOps methodologies, making those responsibilities easier to manage.
What Cloud-Native Application Protection Platform do you recommend?
We like Prisma Cloud by Palo Alto Networks, since it offers us incredible visibility into our entire cloud system. We...
What do you think of Aqua Security vs Prisma Cloud?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valu...
 

Also Known As

Cloudflare DNS
Akamai Web Application Protector, Akamai Kona Site Defender, Akamai Kona DDoS Defender
Prisma Public Cloud, RedLock Cloud 360, RedLock, Twistlock, Aporeto
 

Overview

 

Sample Customers

Trusted by over 9,000,000 Internet Applications and APIs, including Nasdaq, Zendesk, Crunchbase, Steve Madden, OkCupid, Cisco, Quizlet, Discord and more.
Douglas Omaha Technology Commission, ZALORA, PrintPlanet
Amgen, Genpact, Western Asset, Zipongo, Proofpoint, NerdWallet, Axfood, 21st Century Fox, Veeva Systems, Reinsurance Group of America
Find out what your peers are saying about Akamai App and API Protector vs. Prisma Cloud by Palo Alto Networks and other solutions. Updated: December 2025.
879,310 professionals have used our research since 2012.