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Akamai App and API Protector vs F5 Silverline Managed Services comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Cloudflare enhanced speed, security, and data protection, providing significant ROI and improved operations and client satisfaction for businesses.
Sentiment score
5.8
Akamai App and API Protector offers superior traffic management, security, and cost savings for large infrastructures, despite higher costs.
Sentiment score
6.6
F5 Silverline Managed Services offers effective cybersecurity solutions, with variable ROI perceptions and appreciation for time and cost savings.
WordPress security can be tricky, and that's where Cloudflare can be absolutely helpful for small businesses.
For the small project I was working on, using the basic tier provided a huge improvement at zero cost.
 

Customer Service

Sentiment score
7.0
Cloudflare's customer service is efficient for paying users, but responses can vary in speed and effectiveness for others.
Sentiment score
7.7
Customer service is excellent, while technical support has mixed reviews with praise for expertise but needs improved availability.
Sentiment score
6.1
F5 Silverline's customer support is responsive but varies; users praise personalization but note challenges with escalations and response times.
This would help us address issues promptly, especially during unforeseen events like DDoS attacks.
Cloudflare does not offer hands-on technical support to fix customer problems but rather a self-service model.
The key factor is the language in which the support is offered, which, in this case, is in Thai.
Their support team is responsive, and they deliver timely updates, addressing any glitches promptly.
They resolve the issues by joining me to fix them.
 

Scalability Issues

Sentiment score
8.1
Cloudflare is praised for seamless scalability, managing enterprise-level traffic efficiently and earning high customer satisfaction during peak events.
Sentiment score
8.1
Akamai App and API Protector excels in scalability, seamlessly handling extensive user demands and large-scale deployments with stability.
Sentiment score
7.8
F5 Silverline offers scalable managed services, efficiently handling enterprise demands with flexible expansion and seamless capacity management.
It is a SaaS tool, but the fact that they have workloads deployed across the world proves that it is a highly scalable tool.
The tool offers very good performance, even during high-traffic periods.
I rate the solution’s scalability an eight out of ten.
F5 Silverline Managed Services is scalable enough without observed limitations.
The solution is fully scalable, and I would give it a rating of ten on a scale of one to ten for scalability.
 

Stability Issues

Sentiment score
7.6
Cloudflare is widely regarded as stable and reliable, with improvements noted in uptime and performance on higher plans.
Sentiment score
8.4
Akamai App and API Protector is highly stable and reliable, with no reported outages or issues over years of use.
Sentiment score
7.3
F5 Silverline delivers stable performance with strong monitoring, minimal downtime, effective support, and high stability ratings despite occasional issues.
For DDoS protection, I would not recommend Cloudflare.
I rate the solution’s stability an eight out of ten.
The service is very stable with no impacts during high-traffic periods.
They offer regular updates, and overall, I would rate the stability of the solution as nine out of ten.
 

Room For Improvement

Cloudflare requires improvements in analytics, CDN speed, API, technical support, DNS management, documentation, pricing clarity, and international and reseller support.
Akamai App and API Protector needs enhancements in flexibility, UI, customer support, documentation, and advanced protection features.
F5 Silverline needs improved pricing, integration, user interfaces, automation, API, and enhanced features like AI and bot detection.
There's a need for improvement in areas like AI-based DDoS attacks and Layer 7 WAF features.
Despite these challenges, overall, Cloudflare remains the preferred solution compared to Azure, AWS CloudFront, and Google Cloud Armor.
Cloudflare should add more documentation and pricing to the cloud version.
Introducing preemptive support prompts would reduce the manual effort required for creating policies or blocking specific IPs.
Improvements could include the creation of highly optimized profiles.
 

Setup Cost

Cloudflare offers cost-effective, scalable plans with no setup fees, starting from free for small businesses to enterprise-level solutions.
Akamai App and API Protector is expensive yet considered worth the cost by large enterprises for its quality services.
Enterprise users view F5 Silverline pricing as competitive but costly, with room for negotiation and flexible licensing options.
That's where Cloudflare shines for smaller businesses – it's ten times cheaper than Akamai.
I find it to be cheap.
I think they should consider reevaluating the pricing for support, as it can be quite high.
On a scale where ten is very expensive, I would rate the pricing as three.
The solution is expensive
 

Valuable Features

Cloudflare enhances security, speed, and SEO with easy-to-use features like CDN, SSL, DDoS protection, and centralized management.
Akamai App and API Protector delivers scalable security, ease of use, and cost-effective protection with advanced features like DDoS defense.
F5 Silverline Managed Services provides easy setup, robust security features, excellent scalability, and effective DDoS protection with comprehensive reporting.
The most valuable features of the solution are performance and security.
Techniques like minification and image compression reduce the size of assets, leading to better performance and faster user load times.
The solution has been able to compare it to the market, and I think the product has taken great strides in automating quite a bit of things, and they use a lot of AI.
It allows for centralized management of certificates, protecting applications from top ten attacks like SQL injection and cross-site scripting.
The monitoring tab displays GET and POST requests in a readable format, making it accessible even to non-tech-savvy individuals.
 

Categories and Ranking

Cloudflare
Sponsored
Ranking in Distributed Denial-of-Service (DDoS) Protection
1st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
76
Ranking in other categories
CDN (1st), Managed DNS (1st), Cloud Security Posture Management (CSPM) (13th)
Akamai App and API Protector
Ranking in Distributed Denial-of-Service (DDoS) Protection
4th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
28
Ranking in other categories
Web Application Firewall (WAF) (9th), Cloud and Data Center Security (10th)
F5 Silverline Managed Services
Ranking in Distributed Denial-of-Service (DDoS) Protection
14th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
16
Ranking in other categories
Web Application Firewall (WAF) (23rd)
 

Featured Reviews

Carlos Alam Hernandez Baruch - PeerSpot reviewer
Fast and secure deployments simplify operations for government and fintech clients
It is a fast and secure DNS. It is very easy to deploy, and my customers are happy with this tool. Additionally, the CDN performance in Mexico is excellent, providing fast service and tools. It offers reliability during high-traffic periods, ensuring no impact on the environment. It helps my clients avoid using on-premise boxes, simplifying operations as they only use the prices on Cloudflare.
Bharat Chandra - PeerSpot reviewer
Exceptional support, protects our sites, and provides visibility into traffic
We did a PoC of Akamai and Cloudflare. One area where Akamai can improve is the captcha part. Cloudflare provides a captcha if there are a certain number of threats. For example, I can assign that if there are 10 requests within a second from a single IP, it should send a captcha to the user. The user should fill in the captcha, and only after that, the user should be able to access our website. This captcha feature should be built into Bot Manager. I love this captcha feature of Cloudflare. Other things are good in Akamai. That is why we are using Akamai. Only the captcha part should be implemented.
DejanBlagojevic - PeerSpot reviewer
Mitigates more bot activity when defending web applications than any other vendor but comes at a price
F5 Silverline Managed Services is expensive. You do get world-class quality of mitigation, but I think it is still pricey. You can find similar services, potentially of slightly lower quality, from other vendors like Cloudflare or Akamai for about half the price. When you compare what you get for the money you spend at Cloudflare or Akamai, you do get less protection but you are not dishing out too much for it. On the other hand, at F5 Silverline Managed Services, you do get better protection but, but you are paying double for it. We have had mixed feedback from our clients about this. Most of them would rather pay less for a bit of a lower-quality defense than overshoot their budget. The most common piece of feedback we receive is that the difference in protection levels is not reflected in the price.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
11%
Financial Services Firm
9%
Manufacturing Company
7%
Financial Services Firm
20%
Computer Software Company
11%
Manufacturing Company
8%
Performing Arts
5%
Financial Services Firm
18%
Insurance Company
14%
Comms Service Provider
12%
Computer Software Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
Cloudflare. We are moving from Akamai prolexic to Cloudflare. Cloudflare anycast network outperforms Akamai static GR...
Which would you choose - Cloudflare DNS or Quad9?
Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service...
What do you like most about Cloudflare?
Cloudflare offers CDN and DDoS protection. We have the front end, API, and database in how you structure applications.
What is your experience regarding pricing and costs for Akamai Web Application Protector?
The price is higher than others. It could be about 80% to 70% more expensive than other tools. So, it’s not just a sl...
What needs improvement with Akamai Web Application Protector?
It could have better analytics and reporting visibility in the OEM console.
Is Citrix ADC (formerly Netscaler) the best ADC to use and if not why?
For ADC, any ADC can do a good job. But in case if you want to add WAF functionality to the same ADC hardware you hav...
What is your experience regarding pricing and costs for F5 Silverline Managed Services?
The solution is quite reasonably priced, with costs being lower in comparison to competitors. On a scale where ten is...
 

Also Known As

Cloudflare DNS
Akamai Web Application Protector, Akamai Kona Site Defender, Akamai Kona DDoS Defender
F5 Silverline Web Application Firewall, F5 Silverline DDoS Protection
 

Overview

 

Sample Customers

Trusted by over 9,000,000 Internet Applications and APIs, including Nasdaq, Zendesk, Crunchbase, Steve Madden, OkCupid, Cisco, Quizlet, Discord and more.
Douglas Omaha Technology Commission, ZALORA, PrintPlanet
City Bank, Ricacorp Properties, Miele, American Systems, Bangladesh Post Office
Find out what your peers are saying about Akamai App and API Protector vs. F5 Silverline Managed Services and other solutions. Updated: July 2025.
865,140 professionals have used our research since 2012.