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Pipefy vs akaBot comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Agentic Automation
1st
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
666
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
akaBot
Ranking in Agentic Automation
11th
Average Rating
9.0
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
Robotic Process Automation (RPA) (17th)
Pipefy
Ranking in Agentic Automation
5th
Average Rating
8.4
Reviews Sentiment
5.3
Number of Reviews
24
Ranking in other categories
Process Automation (9th), AI Agent Builders (9th)
 

Mindshare comparison

As of October 2026, in the Agentic Automation category, the mindshare of Automation Anywhere is 13.8%, down from 19.7% compared to the previous year. The mindshare of akaBot is 1.8%, up from 0.6% compared to the previous year. The mindshare of Pipefy is 0.9%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Agentic Automation Mindshare Distribution
ProductMindshare (%)
Automation Anywhere13.8%
Pipefy0.9%
akaBot1.8%
Other83.5%
Agentic Automation
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Duy Lương Minh - PeerSpot reviewer
Senior Software Engineer at a university with 201-500 employees
User interface streamlines task automation and improves efficiency
akaBot made a noticeable difference at Wika because it is lightweight and easy to use, and moreover, akaBot has a forum to answer many questions. The ease of use stands out because the design of akaBot is very friendly. The best features that akaBot offers in my experience include the UI automation in the browser or in the Windows application. What I appreciate most about the UI automation in browsers or Windows applications is the auto-generate selector in a browser and Windows application. This feature makes a difference because it reduced most of the time developing the bot.
Tamires dos Santos Andrade - PeerSpot reviewer
PMO Manager at a financial services firm with 10,001+ employees
Workflow automation has transformed portfolio control and centralizes cross‑department requests
Something I would like to see improved in Pipefy is the dashboards. They are good, but they are a little limited. This point is important, and I would also like to see a bit more clarity in the use of AI tokens. Pipefy already offers connection and artificial intelligence tools that help you with your forms and make the process much more intuitive, but it is still a bit obscure regarding consumption, how that consumption occurs, and how to build this in a way that is relatively economical. Another important thing is related to cost. Pipefy's license cost is a high cost compared to other players in the market, but so far it has been worth it. Another thing I would suggest is if they had a white-label option where we could put a bit more of the company's identity. Pipefy already is white label, but the customization options are a little more limited. Turning that into a more attractive page would be nice for some companies so that we can incorporate it into our portals.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution helps with reducing operational costs, which can be reduced by up to 30% to 40% in savings in terms of operational cost."
"The flexibility of Automation Anywhere's truly universal orchestration in integrating with different systems and models has been great for us because we are new to the mission tools and had our data scattered in Salesforce and Oracle Analytics, yet Automation Anywhere has smooth integration with those apps and about ninety percent of our apps are supported, integrating particularly well with Salesforce where our client data and service requests are managed."
"The best feature is the drag-and-drop command. Users with less coding knowledge can also automate their end-to-end processes very easily."
"The training and resources for this tool are very good, they are so simple that anyone can easily learn it, and one of the tool values is its ease of use."
"This RPA tool is a leader in the market, and I have had a very good experience working with Automation Anywhere."
"Automation Anywhere has saved us a lot of time."
"Using the Automation Anywhere University, you can go and train yourself to be an expert in the tool."
"My experience with the deployment has been very good."
"The cost is affordable, and it fits our requirements."
"akaBot made a noticeable difference at Wika because it is lightweight and easy to use, and moreover, akaBot has a forum to answer many questions."
"My advice to other people who are thinking about using Pipefy is that it is a great tool to use in daily work, giving visibility of all the necessary information needed."
"Personally, Pipefy adds a lot of value, both for management and analyses, as I can clearly understand what the client is asking for, which really makes my work easier."
"My advice to other people who are thinking about using Pipefy is that it is very good, as it offers a lot of artificial intelligence systems, automation, and it is an extremely reliable and secure system."
"In terms of money and time saved, Pipefy is a great time saver overall, reflecting in analysts handling additional projects beyond ticket management."
"Certainly, there has been measurable improvement with Pipefy, such as an increase in productivity due to no longer performing so much manual work."
"Pipefy is a great ally in this process."
"The way Pipefy has had a positive impact on my organization is that the major positive impact was being able to visualize the project as a whole, not only at the micro level, but also at the macro level."
"Pipefy has had a positive impact on my organization and it made day-to-day work much easier."
 

Cons

"My biggest suggestion would be to allow us to set up test and development licenses or environments that don't use unattended licenses needed for production."
"We have our limitations. We can run only VBScripts and one more thing. If we want to run Python scripts or batch files, we cannot do it. So, if they would add these extra things in there then that would be beneficial."
"I have experienced the issues of UI getting stuck. There seems to be an issue with server stability. This is something that can be better."
"Automation Anywhere can be improved in certain areas specified in the cognitive zone where the information needs better OCR Engine + Machine Learning capabilities. Also, they can improve on the System Identified region function of the IQ Bot - Our team faced a tough time in handling that as we were not able to assign variable to System Identified Region as the IQ Bot tool wasn't allowing it."
"Because I am using an older version, I am rating the scalability as a seven out of 10. I feel a lack of convenience when I try to scale it."
"You could improve the tools for reading CSV/Excel, also providing wizards or detailed guides, otherwise, it is quite complex to use them, especially at the beginning."
"We face issues with Excel file creation. I’m trying to create a file in Excel .xls, it is getting corrupted."
"The overall product in Automation Anywhere is good, but they need to improve a little bit on the overall architecture side."
"I used UiPath before akaBot, and I think UiPath has more features than akaBot."
"If they can provide more intelligent automation, it would be beneficial."
"In my opinion, Pipefy could be improved by enhancing the way of configuring the information in the email we receive, as sometimes the information in the email is not complete compared to what is on the card."
"I think Pipefy could be improved by providing better assistance to users who are customizing or creating automations, as it can become confusing when users do not know how to customize or do not think through the logic they are building for fields, which can lead to conflicts."
"I believe Pipefy can be improved by clarifying the API calls and making packages for API calls more accessible, because in my organization we have a lot of automation, but we have few API calls, precisely because we have a fixed plan and the organization, in fact, does not need that."
"Overall, I had a positive experience with Pipefy, but I think there are still some areas that could be improved."
"What is lacking is direct support, since I am required to go through a third-party outsourcing company to connect with Pipefy."
"Support is an area of Pipefy that I see has some room for improvement because there is a delay in support responses, and I find the support system somewhat bureaucratic."
"Pipefy can be improved by creating a more complete integration with WhatsApp."
"Pipefy's license cost is a high cost compared to other players in the market, but so far it has been worth it."
 

Pricing and Cost Advice

"Our licensing costs are setup on an annual basis."
"I am using that Automation Anywhere Master Certification for version 11. Recently, this has been updated in Automation Anywhere University. Until this month, it's free to use. There are no charges. That's why I would like to complete it this month."
"Yearly, our licensing costs are about $90,000 to $100,000. There will be additional licensing costs when we add more Bot Runners to our infrastructure."
"Automation Anywhere is flexible in terms of costing and licensing."
"We have a few licenses. They cost roughly $10,000 each."
"One of the key features that we chose, the bot as a service or the BotFarm, when they launched version 11.3, they decided not to have the BotFarm anymore. This put us in a situation because we expected to have bots on demand, just like our cloud software. This would have been cost efficient for us to use. We hope to see this again being realized with A2019. I hope the scalability from an on demand basis improves."
"Our annual licensing costs for the entire company are $100,000."
"The cost is anywhere between $10,000 and $100,000."
Information not available
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
12%
Manufacturing Company
11%
Comms Service Provider
11%
University
31%
Construction Company
20%
Comms Service Provider
7%
Outsourcing Company
7%
Manufacturing Company
23%
Construction Company
16%
Outsourcing Company
13%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business161
Midsize Enterprise85
Large Enterprise561
No data available
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise1
Large Enterprise13
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for akaBot?
The pricing is low and the setup process is very easy.
What needs improvement with akaBot?
akaBot should integrate more artificial intelligence in their product.
What is your primary use case for akaBot?
As an RPA developer, my main use case for akaBot is to automate repetitive tasks in many industries such as banking a...
What needs improvement with Pipefy?
I have been making adjustments daily. At this specific moment, leadership is still looking for ways to optimize it mu...
What is your primary use case for Pipefy?
At KPMG, I used Pipefy mainly for handling support and requests. I handled job and project tickets for partners and m...
What advice do you have for others considering Pipefy?
The control aspect of Pipefy for leadership also helps so that we do not get lost, because since there is a very high...
 

Comparisons

 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
1. Aetna 2. Accenture 3. Adidas 4. AIG 5. Air France KLM  6. Allstate 7. Amazon 8. American Express 9. AmerisourceBergen 10. Aon 11. Apple 12. ATT 13. Autodesk 14. Bank of America 15. Barclays 16. Bayer 17. Berkshire Hathaway 18. Boeing 19. BNP Paribas 20. Citigroup 21. CocaCola 22. Comcast  23. ConocoPhillips   24. Cisco Systems  25. CocaCola  26. Dell 27. Disney
1. Accenture 2. Coca-Cola 3. Santander 4. IBM 5. Unilever 6. Siemens 7. Johnson & Johnson 8. Deloitte 9. PwC 10. Nestle 11. General Electric 12. Microsoft 13. Oracle 14. Amazon 15. Facebook 16. Google 17. Apple 18. Uber 19. Airbnb 20. Netflix 21. Adobe 22. Salesforce 23. Cisco 24. Intel 25. HP 26. Samsung 27. Sony 28. Toyota 29. Volkswagen 30. BMW 31. Mercedes-Benz 32. Audi
Find out what your peers are saying about Pipefy vs. akaBot and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.