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AI Vault vs Microsoft Purview Information Protection comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AI Vault
Ranking in Data Governance
31st
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Microsoft Purview Informati...
Ranking in Data Governance
7th
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
22
Ranking in other categories
Data Privacy Management Software (3rd), Microsoft Security Suite (12th)
 

Featured Reviews

reviewer2751876 - PeerSpot reviewer
Director at a tech services company with 11-50 employees
Secure access to LLM supports confidential document collaboration
We have used AI Vault for research and for help in putting together internal documents The quick, easy, and secure access to a LLM has enabled us to use these facilities without fear of information being shared elsewhere. As mentioned above, the security and anonymity of the product are…
Abhi T - PeerSpot reviewer
Associate Director at LTI - Larsen & Toubro Infotech
Achieve comprehensive data protection with reliable performance and room for enhanced discovery accuracy
The product is still in a growing phase. I could see that many use cases in their product are not capable enough in terms of detecting or protecting. Compared to other products, they are in the middle of bringing their solution up to the mark, so it is not a full-grown solution. They have to get more accurate results in terms of data discovery and classification. The second thing is their support; support from Microsoft takes a lot of time to get a response from their support team. The third thing is their OCR capability is not that great in terms of identifying the documents. We would love to see response times of less than 24 hours. Additionally, there is no way to check the policy's current status in terms of whether it got synced or not. You have to wait and test the use cases after 24 hours or after 48 hours, and once it starts working, then it appears the policy got implemented.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The quick, easy, and secure access to a LLM has enabled us to use these facilities without fear of information being shared elsewhere."
"The way it processes contemporaneous research prompts is much better than Chat GPT; it gives more fullsome answers that combine current data with the existing training data."
"The most valuable feature of Microsoft Purview Information Protection is its ability to respond to sensitive data shared on Teams chat by deleting the message, not just monitoring or logging."
"Microsoft Purview Information Protection supports data classification, sensitivity labels, and data loss prevention."
"I created training materials for end users on applying different labels, explaining their purposes, and providing examples. This was crucial since end users would apply the labels in different protection scenarios. The implementation helped the organization in several ways."
"The feature I like the most about Microsoft Purview Information Protection is sensitivity labels."
"We are using Microsoft Purview Information Protection to enable the confident use of AI, so it is a set of controls and visibility that helps customers understand why they should be confident in the way that they have organized and classified their data so they can start to let agentic AI operate in their environment."
"We use the solution for our customers' services. It helps identify and protect sensitive data in documents, PDFs, emails, and Teams chats to prevent data leakage. It can detect and block emails containing credit card information sent outside the organization."
"I recommend Microsoft Purview Information Protection for organizations using the Microsoft ecosystem."
"My favorite feature about Microsoft Purview Information Protection is that it generally applies to everything, so I don't have to go in and do it manually; I set a policy and then it applies."
 

Cons

"Any changes would be cosmetic; the interface could be smartened up."
"Some of the consoles are still a bit clunky; there is room for improvement there."
"I would evaluate Microsoft's customer support for Microsoft Purview Information Protection as not satisfactory. I'm not happy with Microsoft's customer support."
"Purview could better integrate with third-party tools, but I don't have a specific use case for that because It's currently integrated into the managed services we offer to Microsoft customers using E5 licenses."
"During the initial setup, I found the lack of policy segregation at the sub-site level for DLP policies to be a challenge."
"My experience with the customer service and support of Microsoft is around five out of ten. The response time is slow, and they take multiple sessions for diagnosing issues."
"Microsoft Purview Information Protection can improve in terms of scan concurrency and scan processing time."
"I rate Microsoft support six out of 10. Response times are a challenge. It's hard to be an ambassador for a product when you know it will be hard to get support."
"I would like the time it takes to update a DLP policy on an endpoint to be reduced."
"The communication around Microsoft product names and functionalities can be confusing, like when they combined Office 365 Risk and Compliance with Azure Purview. Then, they added Purview Hub to Fabric, and people thought Purview Hub would do data lineages, but it didn't. It isn't full-fledged Purview. It's just one feature set."
 

Pricing and Cost Advice

Information not available
"The product is affordable, and our clients agree. Sensitivity labels come with the MIP license at an additional $2 a month per user, an excellent deal for auto-labeling capabilities."
"The tool's pricing is not a problem for customers because they often purchase it as part of a bundle. With an E5 license, for example, users get access to the entire functionality. This is one of the main reasons why many customers are choosing Microsoft."
"The tool's pricing is fairly low, less than 100,000 for a year."
"The pricing and setup costs are transferred to my clients, who find it affordable and are satisfied with what they receive."
"Initially, Purview's cost seemed quite high because it was for personal use. I was scanning a tiny tenant and thinking, "If I extrapolate this to an enterprise-scale tenant, it will be quite costly." However, I talked to people who had compared it to other products on the market, and they're spending five figures to get started. At least, Purview has a free trial, so you can try some of the features early on."
"The price is determined by the enterprise licensing, either the E3 or E5 licensing or the EMS plus security and other feature licensing."
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Top Industries

By visitors reading reviews
Construction Company
44%
Comms Service Provider
11%
Transportation Company
6%
Manufacturing Company
6%
Financial Services Firm
15%
Computer Software Company
11%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise15
 

Questions from the Community

What needs improvement with AI Vault?
Any changes would be cosmetic; the interface could be smartened up.
What is your primary use case for AI Vault?
We have used AI Vault for research and for help in putting together internal documents.
What is your experience regarding pricing and costs for Microsoft Purview Information Protection?
It is reasonable from what I can say right now because we are using most of the Microsoft tools right now. We are using the managed SQL server of Microsoft. We are using Microsoft Purview Informati...
What needs improvement with Microsoft Purview Information Protection?
In my opinion, Microsoft Purview Information Protection can be improved by having a more seamless user experience and ease of use in protecting both structured and unstructured data.
What is your primary use case for Microsoft Purview Information Protection?
My main use case for using Microsoft Purview Information Protection is protecting our unstructured files.
 

Also Known As

AI Vault Saas Edition
Microsoft Information Protection
 

Overview

Find out what your peers are saying about AI Vault vs. Microsoft Purview Information Protection and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.