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Adobe Experience Manager (AEM) Forms vs OpenText 360 for SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Adobe Experience Manager (A...
Average Rating
8.6
Number of Reviews
3
Ranking in other categories
Customer Communications Management (CCM) (5th)
OpenText 360 for SharePoint
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Business Process Management (BPM) (20th)
 

Mindshare comparison

Adobe Experience Manager (AEM) Forms and OpenText 360 for SharePoint aren’t in the same category and serve different purposes. Adobe Experience Manager (AEM) Forms is designed for Customer Communications Management (CCM) and holds a mindshare of 5.2%, down 6.3% compared to last year.
OpenText 360 for SharePoint, on the other hand, focuses on Business Process Management (BPM), holds 1.2% mindshare, up 0.4% since last year.
Customer Communications Management (CCM) Mindshare Distribution
ProductMindshare (%)
Adobe Experience Manager (AEM) Forms5.2%
Quadient Inspire17.4%
OpenText Communications16.7%
Other60.7%
Customer Communications Management (CCM)
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
OpenText 360 for SharePoint1.2%
Camunda7.2%
IBM BPM4.0%
Other87.6%
Business Process Management (BPM)
 

Featured Reviews

it_user692313 - PeerSpot reviewer
Managing Partner and AEM Architect at a tech vendor with 51-200 employees
Its flexibility and customization ability. Ease of initial setup and complete set of features to support digital marketing initiatives.
Start small and plan your first set of objectives clearly, leaving all the “nice-to-haves” for a later phase. Starting this way will help companies get a sample of the benefits, and get familiar with the tool in general. After the first phase, they may find things that they thought they wanted are not really required or can be achieved in a better, more efficient way in the AEM world. Another useful suggestion is to avoid trying to recreate your current solution using AEM; rather, try to look for new and different ways to achieve the same results that take advantage of AEM’s features.
SB
Senior BI Lead at Cognizant
Enhancing user experience and data management with effective central repository capabilities
The area of improvement with OpenText 360 for SharePoint is that sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently. In future updates, I would want to see widgets available in OpenText 360 for SharePoint to interact with third-party tools. For example, when creating a dashboard, having the ability to embed these directly into SharePoint would be beneficial. Currently, I have to use hyperlinks to access other tools such as Tableau or ClickView. If it were possible to merge everything and bring all information from multiple teams (Cognos, ClickView, AWS) into SharePoint as a centralized place, it would be really helpful. That is what I envision for the integrator part.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"All these features help companies create powerful web applications that can then be customized and maintained by marketers with little involvement from IT."
"LiveCycle has a good user interface and has developed an easy way to create fillable .pdf forms."
"OpenText 360 for SharePoint significantly saves time for users by streamlining the tasks of handling, searching, and maintaining documents compared to traditional file servers."
"OpenText 360's best features are platform independence and its performance when searching large numbers of documents."
"The product has a strong and easy integration with Teams."
"OpenText 360 for SharePoint integrates seamlessly with Microsoft Teams, allowing me to monitor and manage projects and task issues using mobile devices."
"The benefits that OpenText 360 for SharePoint has brought to my company include improved turnaround time."
"Overall, I would rate OpenText 360 for SharePoint as ten."
"The fact that it allows for the internal sharing of information is very good."
"In terms of its most valuable features, this solution, in general, will provide all you need and it's very convenient to use. We can share our details to collaborative platforms. We can give access to users. It's pretty flexible."
 

Cons

"Help menu is a bit difficult to navigate."
"We have found occasional issues with stability but those were, in general, caused either by custom developed code or issues in the implemented architecture."
"For SharePoint, the user-friendliness needs to be improved. It is not as simple to use as GitHub, which has a very straightforward interface."
"They are not going for any add-ons right now. It's the same version we are still using and there is no plan of upgrading and/or creating any add-ons at all."
"To be honest, my experience with OpenText is that usually, they are not doing too much on quality assurance with their product."
"In the future, I would like to see new features in SharePoint for improved project tracking processes."
"The graphical user interface had to be more user-friendly. It's not as intuitive."
"I would like for there to be even more integrations in the next release and I believe that the price could go down a bit."
"They need to come with more out of the box solutions, rather than depending on customers to develop them."
"The user interface could definitely be improved."
 

Pricing and Cost Advice

Information not available
"SharePoint uses a subscription model."
"The solution has a very complex pricing model."
"Pricing is a part of the enterprise agreement that we have."
"Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."
"On-premises version is expensive"
"It has a reasonable price."
"OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."
"There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Government
11%
Manufacturing Company
8%
Healthcare Company
7%
Manufacturing Company
12%
Construction Company
11%
Financial Services Firm
10%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise9
 

Questions from the Community

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What is your experience regarding pricing and costs for OpenText 360 for SharePoint?
Regarding the licensing setup cost and price overall, the licensing costs are reasonable. As an enterprise organization, we have enterprise service level agreements with customers and Microsoft par...
What needs improvement with OpenText 360 for SharePoint?
For SharePoint, the user-friendliness needs to be improved. It is not as simple to use as GitHub, which has a very straightforward interface. I would prefer it to become more minimalistic like GitH...
What is your primary use case for OpenText 360 for SharePoint?
My project manager must be using the search capabilities of OpenText 360 for SharePoint, though I am not certain.
 

Also Known As

Adobe LiveCycle
Process 360, Global 360, OpenText Process 360
 

Overview

 

Sample Customers

State of Illinois, Department of Human Services
iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
Find out what your peers are saying about Quadient, OpenText, RingCentral and others in Customer Communications Management (CCM). Updated: June 2026.
900,228 professionals have used our research since 2012.