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Adobe Experience Manager (AEM) Forms vs OpenText 360 for SharePoint comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Adobe Experience Manager (A...
Average Rating
8.6
Number of Reviews
3
Ranking in other categories
Customer Communications Management (CCM) (6th)
OpenText 360 for SharePoint
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Business Process Management (BPM) (20th)
 

Mindshare comparison

Adobe Experience Manager (AEM) Forms and OpenText 360 for SharePoint aren’t in the same category and serve different purposes. Adobe Experience Manager (AEM) Forms is designed for Customer Communications Management (CCM) and holds a mindshare of 4.8%, down 5.7% compared to last year.
OpenText 360 for SharePoint, on the other hand, focuses on Business Process Management (BPM), holds 1.2% mindshare, up 0.5% since last year.
Customer Communications Management (CCM) Mindshare Distribution
ProductMindshare (%)
Adobe Experience Manager (AEM) Forms4.8%
Quadient Inspire19.1%
OpenText Communications18.0%
Other58.099999999999994%
Customer Communications Management (CCM)
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
OpenText 360 for SharePoint1.2%
Camunda7.0%
IBM BPM4.1%
Other87.7%
Business Process Management (BPM)
 

Featured Reviews

it_user692313 - PeerSpot reviewer
Managing Partner and AEM Architect at a tech vendor with 51-200 employees
Its flexibility and customization ability. Ease of initial setup and complete set of features to support digital marketing initiatives.
Start small and plan your first set of objectives clearly, leaving all the “nice-to-haves” for a later phase. Starting this way will help companies get a sample of the benefits, and get familiar with the tool in general. After the first phase, they may find things that they thought they wanted are not really required or can be achieved in a better, more efficient way in the AEM world. Another useful suggestion is to avoid trying to recreate your current solution using AEM; rather, try to look for new and different ways to achieve the same results that take advantage of AEM’s features.
SB
Senior BI Lead at Cognizant
Enhancing user experience and data management with effective central repository capabilities
The area of improvement with OpenText 360 for SharePoint is that sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently. In future updates, I would want to see widgets available in OpenText 360 for SharePoint to interact with third-party tools. For example, when creating a dashboard, having the ability to embed these directly into SharePoint would be beneficial. Currently, I have to use hyperlinks to access other tools such as Tableau or ClickView. If it were possible to merge everything and bring all information from multiple teams (Cognos, ClickView, AWS) into SharePoint as a centralized place, it would be really helpful. That is what I envision for the integrator part.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"All these features help companies create powerful web applications that can then be customized and maintained by marketers with little involvement from IT."
"LiveCycle has a good user interface and has developed an easy way to create fillable .pdf forms."
"The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet."
"The product has a strong and easy integration with Teams."
"OpenText 360 for SharePoint integrates seamlessly with Microsoft Teams, allowing me to monitor and manage projects and task issues using mobile devices."
"In terms of its most valuable features, this solution, in general, will provide all you need and it's very convenient to use. We can share our details to collaborative platforms. We can give access to users. It's pretty flexible."
"The fact that it allows for the internal sharing of information is very good."
"The fact that you can see and create something that fits your business is the most valuable thing in this platform, as it is a customizable product that fits your needs."
"This solution has good connection and we do not need to migrate everything in order to protect the repository."
"It is a good solution; it gives you a lot of flexibility in having a few items for basic knowledge management, it's scalable, and there are a lot of new things that can be added."
 

Cons

"We have found occasional issues with stability but those were, in general, caused either by custom developed code or issues in the implemented architecture."
"Help menu is a bit difficult to navigate."
"The graphical user interface had to be more user-friendly. It's not as intuitive."
"For SharePoint, the user-friendliness needs to be improved. It is not as simple to use as GitHub, which has a very straightforward interface."
"Its licensing needs to be simplified. Currently, its licensing is very complex."
"It is not scalable."
"We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."
"The user interface could definitely be improved."
"Integration is an area where the solution lacks."
"The platform's workflows could be more intuitive and easier to use."
 

Pricing and Cost Advice

Information not available
"There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."
"Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."
"It has a reasonable price."
"SharePoint uses a subscription model."
"On-premises version is expensive"
"Pricing is a part of the enterprise agreement that we have."
"OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."
"The solution has a very complex pricing model."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Government
12%
Manufacturing Company
9%
Healthcare Company
7%
Outsourcing Company
16%
Construction Company
12%
Manufacturing Company
10%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise9
 

Questions from the Community

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What is your experience regarding pricing and costs for OpenText 360 for SharePoint?
Regarding the licensing setup cost and price overall, the licensing costs are reasonable. As an enterprise organization, we have enterprise service level agreements with customers and Microsoft par...
What needs improvement with OpenText 360 for SharePoint?
For SharePoint, the user-friendliness needs to be improved. It is not as simple to use as GitHub, which has a very straightforward interface. I would prefer it to become more minimalistic like GitH...
What is your primary use case for OpenText 360 for SharePoint?
My project manager must be using the search capabilities of OpenText 360 for SharePoint, though I am not certain.
 

Also Known As

Adobe LiveCycle
Process 360, Global 360, OpenText Process 360
 

Overview

 

Sample Customers

State of Illinois, Department of Human Services
iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
Find out what your peers are saying about Quadient, Gupshup, OpenText and others in Customer Communications Management (CCM). Updated: August 2026.
913,654 professionals have used our research since 2012.