We performed a comparison between Adobe Connect and ConnectWise ScreenConnect based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is straightforward to set up."
"It trains providers for on-premise deployment in several locations."
"The most critical feature is the POA, but Breakout sessions are definitely my favorite."
"The product has valuable communication features. It also has good performance and stability."
"Screen share and document share are good features."
"I like Adobe Connect because of its flexibility."
"The solution can scale well."
"Being able to flip quickly between however many monitors that I have running, detune the video for black and white, or with fewer colors to make it faster, is amazing."
"The ConnectWise ScreenConnect tool is very good for remote access."
"We like the fact that on our website we can have the ConnectWise bit embedded, and it has instructions for the end-user about what they need to do. Previously, on LogMeIn, we used to have to almost talk them through everything... ConnectWise has step-by-step instructions, depending on the browser."
"I do love the monitoring page. If you are using ConnectWise Control, which is the on-prem version, when you are logged into the admin panel, there is a status page that checks network connectivity, the status of the license, and so on."
"The initial setup is fairly straightforward."
"Remote support is efficient and easy for our end users to receive support."
"It's very easy to use. Provides connections that are always on. It was nice to be able to see a list of end-points and see whether or not they were connected so I could troubleshoot any network issues I had."
"Valuable features include the responsiveness, ability to tune up and tune down the connection, and video."
"It needs faster and easier upgrades."
"Interface and layout options could be improved."
"We would like to see support for exportable files that have been uploaded into Adobe Connect as templates for activities."
"Adobe's products are difficult to grasp."
"The price is a problem."
"Other solutions have more marketing and more visibility. Nobody knows Adobe Connect exists."
"We encounter issues while connecting headphones via Bluetooth. This particular area needs improvement."
"The solution should add the ability to video chat with the user on the other end."
"There is an issue which is pretty rare, but I find it at least when connecting from my mobile device. I am forced to refresh the screen by changing the screen quality to get screen updates. This only happens sometimes."
"They could provide a toolbox for the plan I'm on."
"At the moment, there's absolutely no specific feature that we actually need additionally since all the features that we need are available."
"Mobile interface."
"There could be improvement to the remote command line tools."
"We have had issues. We have had circumstances, for reasons we don't know, where the service will stop running, and when the service stops running that computer no longer becomes reachable. We haven't really seen that so much on desktops, but we have seen that happen quite frequently on server operating systems, Server 2008, Server 2012. You can install the product and then a week down the road it will just stop."
"There is one back-end issue that I am running into at some of locations where I login to provide support, and sometimes port 443 is blocked. That is what it uses to connect. So, I am having to do workarounds to get a session started."
Adobe Connect is ranked 13th in Virtual Meetings with 10 reviews while ConnectWise ScreenConnect is ranked 7th in Virtual Meetings with 37 reviews. Adobe Connect is rated 8.6, while ConnectWise ScreenConnect is rated 8.4. The top reviewer of Adobe Connect writes "User-friendly layout with a nice virtual meeting experience and good reliability". On the other hand, the top reviewer of ConnectWise ScreenConnect writes "Multifeatured remote access software which offers security, stability, and easy scalability". Adobe Connect is most compared with GoToMeeting, Zoom, TeamViewer, InterCall Unified Meeting and Webex, whereas ConnectWise ScreenConnect is most compared with Microsoft Remote Desktop Services, Check Point Remote Access VPN, TeamViewer, LogMeIn Pro and BeyondTrust Remote Support. See our Adobe Connect vs. ConnectWise ScreenConnect report.
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