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ACS-Xerox Service Desk Outsourcing vs Unisys Service Desk Outsourcing comparison

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Ranking
9th
out of 28 in Service Desk Outsourcing
Views
41
Comparisons
30
Reviews
0
Average Words per Review
0
Rating
N/A
2nd
out of 28 in Service Desk Outsourcing
Views
159
Comparisons
130
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
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Xerox
Video Not Available
Unisys
Overview
ACS-Xerox Service Desk Outsourcing program consists of two elements: Training and Annual Support Subscription. Help Desk Training includes: Core Training (2 Modules); Printer Training; and Certification. Help Desk certification and instructor-led training are required as part of the Annual Support Subscription. The annual support subscription provides these special benefits: Priority access to escalated support, Semi-annual account reviews, Standard report package. Key features include: Direct access to open a service request, Service status - detailed status of your repair request, Entitlement status - shows the warranty or service agreement coverage for each registered product and infoSMARTTM - our technical support knowledge database.
Unisys Service Desk Outsourcing provides up-to-date tools such as BOT's or texts or voice-activated support, home office or a remote office.
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Sample Customers
Freedman & Co. CPA
Fireside Distributors

ACS-Xerox Service Desk Outsourcing is ranked 9th in Service Desk Outsourcing while Unisys Service Desk Outsourcing is ranked 2nd in Service Desk Outsourcing. ACS-Xerox Service Desk Outsourcing is rated 0.0, while Unisys Service Desk Outsourcing is rated 0.0. On the other hand, ACS-Xerox Service Desk Outsourcing is most compared with , whereas Unisys Service Desk Outsourcing is most compared with HPE Service Desk Outsourcing and CSC Service Desk Outsourcing.

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