We compared Acronis Cyber Protect and Dell Avamar based on user reviews in five categories. We reviewed all of the data, and you can find the conclusion below.
Features: Acronis Cyber Protect is lauded for its versatility, comprehensive malware protection, and effortless data retrieval. Dell Avamar earns acclaim for its scalability, data compression capabilities, swift incremental backups, and seamless integration with Data Domain and VM stacks. Cyber Protect could improve its ability to back up SQL databases, reduce resource usage, resolve conflicts, and improve management features. Dell Avamar could improve its tape connectivity and bare-metal restoration. Users also requested better Azure backups and a more user-friendly interface.
Service and Support: Some users had positive things to say about Acronis customer service, while others were dissatisfied with delayed responses and limited real-time support options. Some customers express satisfaction with Dell support, but others said there is room for improvement.
Ease of Deployment: Some users thought Cyber Protect was simple to deploy, but others considered it challenging. Opinions on Dell Avamar’s setup were mixed. Some users found it to be straightforward, while others considered it complex and difficult. Deployment time ranged from a few hours to a week, and assistance from Dell engineers might be necessary.
Pricing: Reviewers say Acronis Cyber Protect is affordable, but some noted that the pricing could be more transparent. Dell Avamar’s pricing is generally seen as reasonable, but some users think it is expensive.
ROI: Users say that Acronis Cyber Protect is a worthwhile investment, saving money while safeguarding critical data. Dell Avamar provides cost savings through data reduction, deduplication, and compression.
Comparison Results: Acronis Cyber Protect is a versatile solution that saves customers money and enables easy data recovery. While reviews of Cyber Protect were generally positive, there were mixed reviews about support, pricing, and setup. Users also said it could improve its SQL support and management capabilities. Dell Avamar is a scalable solution that offers excellent data compression and fast compression. However, Avamar earned mixed reviews for support, deployment, and pricing. Users also requested better Azure and bare-metal backups and restoration capabilities.
"The solution is exceptional for desktop backup."
"i use the backup solution and I use something called Disk Director, which is a related product. Together, they allow me to manage all of my storage space."
"The most valuable feature is the fact that it backs up my systems transparently in the background, and I'm not even conscious of it."
"From my perspective, the most valuable features in Acronis Cyber Protect include ransomware protection and antivirus. These features not only add significant value but also play a crucial role in closing deals. When selling backup for Microsoft 365, these security features, like ransomware protection and antivirus, serve as a starting point to offer backup and protection."
"The solution has all the features I need and user friendly."
"The interface is easy to use. They keep on adding new features. Acronis recently added multi-platform support."
"If you need to recover, it's the best recovery software I've ever used and I've been in this business for over 30 years. Plug a disc in and tell it to recover this machine and it's done. You walk away from it and it's done. Reboot it and it's perfect."
"Our customers can backup to local storage and they can back up or replicate to the cloud."
"Effective in protecting the virtualization system and end points."
"It's stable and offers good performance."
"We sell Avamar with Data Domain. Data Domain and Avamar work really well together and their compression ratios are very high compared to Veeam, Commvault, and all the other backup software on the market."
"The most valuable features are scalability and integration."
"The entire system operates seamlessly, with minimal hands-on involvement, allowing us to focus on monitoring rather than constant adjustments or deployments, as seen in larger, more dynamic environments."
"The most valuable feature of Avamar would have to be the way it works over needing very little bandwidth to move data across a WAN or LAN."
"We love the instant recovery functionality. It's very useful."
"Stable and scalable backup and recovery software, with good technical support."
"If I could create a protected image backup on a computer partition that just would be just for the image backup; and only the program could access it to prevent viruses from getting into it. That would be very, very good."
"The product needs to have a simple DR process."
"I would like to see better centralized management, because I use it across multiple clients. To have a console that centrally manages them would be nice."
"Acronis has some limitations on the cloud side."
"When an error occurs, the information is not always easy to understand and these messages should be made more clear."
"It would be nice to have a partition that I can boot and reinstall when taking a backup image from the operating system."
"I wish Acronis had a feature that would allow me to set an expiry date for customers when I send them Acronis, such as when I create a customer workload or gigabyte."
"The support and documentation must be improved."
"Setting up Avamar wasn't so easy, and we had a partner doing the installation for us. Though it was hard at first, it's getting better. The main difficulty was finding plugins for Oracle Database. It took some time to open a ticket with Dell, but everything was fine after that."
"It's very slow to backup and store information. It has two consoles and an application which are more difficult to use than a solution like Veeam."
"The licensing model is not very flexible. Every time we upgrade our storage size, we need to upgrade the Avamar license."
"The solution could improve by having better integration and more flexibility."
"The interface has room for improvement. It's not ideal right now."
"We have had a lot of problems with the Dell EMC Avamar solution. The snapshots are not being erased after backup."
"The bare-metal restores could be improved."
"The challenges we do face typically revolve around aligning specific features with our accustomed tool usage."
Acronis Cyber Protect is ranked 10th in Backup and Recovery with 117 reviews while Dell Avamar is ranked 12th in Backup and Recovery with 81 reviews. Acronis Cyber Protect is rated 8.2, while Dell Avamar is rated 7.6. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of Dell Avamar writes "Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and N-able Cove Data Protection, whereas Dell Avamar is most compared with Dell PowerProtect Data Manager, Veeam Backup & Replication, Dell NetWorker and Dell PowerProtect DP (IDPA). See our Acronis Cyber Protect vs. Dell Avamar report.
See our list of best Backup and Recovery vendors.
We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.