Accedian Skylight vs Splunk Real User Monitoring (RUM) comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Accedian Skylight and Splunk Real User Monitoring (RUM) based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"What I like most about Accedian Skylight is that it's a UI application, so using it is easy. I also like that the support for Accedian Skylight is helpful.""The performance of Accedian Skylight is better than other vendors.""This solution has helped to improve the interaction between our network, datacenter, and application teams. I have used other tools, but this tool can pinpoint the root cause of my application or network issue in the majority of the cases. So, it helps different divisions or groups in the IT department to troubleshoot together and get an issue resolved. This tool helps a lot in our day-to-day networking application and IT operations.""The response times, with the performance, are really interesting too, where you can see the packet loss.""The feature I used to like the most was its ability to decode layer seven protocols, although this is becoming less useful now that encryption is so widespread.""It is about finding operational problems. When sites go down, we try to determine who is at fault. While there is not much finger-pointing, the solution is just trying to analyse when there is an outage and where do we start looking to fix it. The very nature of why organization chooses to use the solution is to accelerate the meantime to resolution and find where problems lie to get them rectified as quickly as possible.""I always have the Skylight dashboard on one of my screens... Now you can create your own dashboard, specific to an application, specific to a server, or to something else.""If [the problem] is something related to HTTP or VoIP, then I can have a quick look into the protocols, a process which gives me some good ideas..."

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"The initial setup of Splunk Real User Monitoring (RUM) was easy."

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Cons
"Because of the policies in Vietnam, we cannot connect the system to the Accedian cloud. It would be good if Accedian could provide a local cloud. In the next release, I would like them to focus on improving and adding more reporting features. This will help the operations teams.""I would like to see some improvements in parts of their synthetic transactions, which includes all the latency, jitter, and throughput. I would like to see some Layer 7 analytics in there. I want to be able to do a DNS request, HTTP GET request, or even SIP call point-to-point or via registration.""The UI interface of Accedian Skylight could improve.""The Accedian Skylight user interface still has room for improvement.""It's a bit slow. When I execute a query, something general with a short timeframe that covers one month, for instance, and I do not specify the IP source or IP destination, it can take ages because it has to query the whole database.""If you want a new version, you go to the website. The hardest part is finding the link, where is that .bin file? Sometimes it's pretty hidden in a document... it's hidden in the release notes or in another file somewhere. And it's usually not on the first page either.""It needs the possibility to export data because it is not easy to see larger data sets, e.g., for one month. It would be interesting to export data into a PDF or dashboard to keep a history of the situation.""This solution is expensive compared to some others."

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"The initial setup of Splunk Real User Monitoring (RUM) was easy. The solution is deployed on-premises."

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Pricing and Cost Advice
  • "If you look into Riverbed, it's a licensing nightmare. You need to pay for every type of analysis... If you don't look into licensing, Riverbed and SolarWinds are pretty comparable. But if you look into licensing it would not be smart to go for either of them. On the pure, bare-metal basis, it's the same. But when you get the bare metal and a few basic licenses, then you need all those other licenses just to be sure that there's no issue... One of the great things about Skylight is you have them all, and you actually need them all."
  • "It's not for free, clearly. But on the other hand, it offers very interesting functionality. We pay around €100,000."
  • "Pricing is a little bit expensive."
  • "We understand there's a significant cost difference, but have yet to investigate fully."
  • "The pricing is cheaper than other competing products, which is better for our budgets."
  • "It provides value and the cost is not huge."
  • "The pricing of Accedian Skylight is really good. The sensors are low cost. Their model to analytics for sensors is by license, endpoint, or session. With the probes for their analytics, if they get deployed virtually, they are free. The licensing is only based on flows. So, you can effectively deploy probes everywhere in your network. Then, if you want to look at a specific type of traffic, you can enter into it with a very low cost license. You can just use things like spam ports, mirrors, TAPs, and aggregators to optimize what sort of traffic you send to these analysis tools. Then, if you want to start looking at more, you can up your licensed as you go. You are not getting forced into expensive appliances or subscription models."
  • "The price is competitive overall, depending on the type of customer."
  • More Accedian Skylight Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The feature I used to like the most was its ability to decode layer seven protocols, although this is becoming less useful now that encryption is so widespread.
    Top Answer:The solution was previously well-regarded, but after being acquired by Accedian, the prices have significantly increased. This has made it challenging to sell the product due to its high cost. It is… more »
    Top Answer:There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have clients switching to other solutions. The old solution is great, but if you change… more »
    Top Answer:The initial setup of Splunk Real User Monitoring (RUM) was easy.
    Top Answer:I had tried onboarding Splunk Real User Monitoring (RUM) on the cloud, but unfortunately, I couldn't onboard it on the cloud. It is an issue from my end that Splunk can try to improve.
    Top Answer:In my company, we use Red Canary MDR to perform MITRE ATT&CK, after which I import the lot or whatever commands were run by Red Canary MDR to my Splunk system for further analysis. I use a type of… more »
    Ranking
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    1,242
    Comparisons
    782
    Reviews
    5
    Average Words per Review
    899
    Rating
    9.2
    Views
    170
    Comparisons
    141
    Reviews
    1
    Average Words per Review
    372
    Rating
    9.0
    Comparisons
    Also Known As
    Accedian SkyLIGHT PVX, SkyLIGHT PVX, SecurActive, Performance Vision
    Learn More
    Overview

    Accedian provides performance analytics and end user experience solutions for on-premise, cloud and hybrid IT infrastructures. Accedian SkylightTM delivers unified network and application performance monitoring (NAPM) visibility across the entire application and network chain, with best in class resolution and velocity. This enables Accedian customers to assure their business-critical digital infrastructure and unlock the full productivity of their users.

    End-to-end visibility helps you pinpoint customer-impacting issues from web browsers and native mobile apps to your backend services.
    Pinpoint user-facing issues anywhere in your stack — from web browsers and native mobile apps to backend services.

    Sample Customers
    T-Systems, Thomson Reuters, Bordeaux Metropole, CGI, Citadelle Regional Hospital Center, Lorraine Institute of Oncology, Luxembourg Institute of Health, Groupe BPCE, Group S, Splitpoint, Horus-Net, Audatex, Indexis, Province de Liège, EASI, Spie Batignolles, Faymonville
    Information Not Available
    Top Industries
    REVIEWERS
    Healthcare Company17%
    Local Government11%
    Financial Services Firm11%
    Government11%
    VISITORS READING REVIEWS
    Computer Software Company33%
    Financial Services Firm9%
    Comms Service Provider7%
    Government6%
    No Data Available
    Company Size
    REVIEWERS
    Small Business46%
    Midsize Enterprise21%
    Large Enterprise32%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise11%
    Large Enterprise67%
    No Data Available
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    February 2024
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: February 2024.
    755,469 professionals have used our research since 2012.

    Accedian Skylight is ranked 14th in Application Performance Monitoring (APM) and Observability with 5 reviews while Splunk Real User Monitoring (RUM) is ranked 41st in Application Performance Monitoring (APM) and Observability with 1 review. Accedian Skylight is rated 9.0, while Splunk Real User Monitoring (RUM) is rated 9.0. The top reviewer of Accedian Skylight writes "Enables us to find problems with services offered by large telcos and right down to every network component". On the other hand, the top reviewer of Splunk Real User Monitoring (RUM) writes "A stable tool with an easy setup phase that provides ease of use to its users". Accedian Skylight is most compared with ThousandEyes, Zabbix, New Relic, SolarWinds NPM and NETSCOUT nGeniusONE, whereas Splunk Real User Monitoring (RUM) is most compared with Splunk APM, Prometheus, Datadog and Chronosphere.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.