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Abnormal Security vs PhishER Plus comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Abnormal Security
Ranking in Email Security
12th
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
11
Ranking in other categories
Secure Email Gateway (SEG) (5th)
PhishER Plus
Ranking in Email Security
24th
Average Rating
10.0
Reviews Sentiment
1.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Email Security category, the mindshare of Abnormal Security is 3.3%, down from 6.8% compared to the previous year. The mindshare of PhishER Plus is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Abnormal Security3.3%
PhishER Plus0.5%
Other96.2%
Email Security
 

Featured Reviews

reviewer2251509 - PeerSpot reviewer
Senior Director, Information Technology at a insurance company with 51-200 employees
AI has helped classify threat types more accurately but product ownership can improve
Ease of use is important, and Abnormal Security's responsiveness and ability to deliver solutions when issues arise are crucial. However, there is always room for improvement, as achieving a perfect 10 means there is no more room for enhancement. For Abnormal Security, it's about leveraging AI even more, which they are already working on in their roadmap.
GN
Cyber Security Officer at Gudu
Users report increased security awareness and effective training implementation
I am not familiar with the intelligent filtering system in PhishER Plus and whether it helps focus on actual threats. At the moment PhishER Plus meets our needs, but we could benefit from reports that show information from other companies. It would be useful to see what percentage of users from other companies make unsafe clicks. Currently, I cannot think of additional features that I would want to see in PhishER Plus. The current functionality seems sufficient for our needs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Initial auto-remediation allows us to auto-remediate before the email lands in the end user's inbox for a split second."
"I like Abnormal's threat protection with auto-remediation, but I also love its abuse mailbox feature, which automatically responds to the end user. That feature has a super-valuable security component and helps improve the user experience."
"The features that appeal to me most are the combination of auto-remediation and Detection 360."
"Abnormal Security's AI capabilities are what we like most, as they can categorize and classify the emails, and based on the context of the email, understand if it's a graymail, a bulk mail, or a phish."
"What I like about Abnormal Security is that it notifies me if any of my partners or suppliers are experiencing a security breach by analyzing their database and identifying potential cyber threats."
"It protects us from being business email compromised, which is invaluable for maintaining our security."
"I have never encountered any stability issues with Abnormal."
"One of the things that I love about them is that the setup and installation are super easy. All you do is give them access to your Microsoft 365 tenant, and through APIs, they are able to do their work. They are doing all this through APIs, so you do not have to install the software and take a month to get it all set up to even see the value of the solution. You could be up and running in less than an hour."
"PhishER Plus is a user-friendly tool, we can get effective training with PhishER Plus which helps prevent clicks on real phishing emails and this experience saves company money."
 

Cons

"The pricing for academic institutions and student mailboxes is challenging."
"The biggest pain point for us is the lack of support for on-premise email systems."
"There could be room for improvement in enhancing integration with other cybersecurity tools."
"The ideal scenario would be for Abnormal Security to work in tandem with Microsoft to analyze incoming emails."
"I, as such, do not have anything that I do not like or would like to add, but you could argue that because they are doing it API-based, there is a chance that something could slip through temporarily before they are able to pull it out. In theory, it could happen just because of the nature of the system. They are not in line with the delivery of the mail. They are kind of asynchronous, which is a pro as well as a con. If it is synchronous, then I know it would always stop them, but because it is asynchronous, things could get through temporarily or because of some system issues on the Microsoft side or their side. It is the nature of the beast, but it is a little bit of a con."
"One feature I'd love to see is outbound scanning."
"For Abnormal Security as a product, I would say probably somewhere around a seven, as there are some other areas where they can improve to achieve a higher rating."
"I would like to have the ability to customize the auto-remediation feature."
"I am not familiar with the intelligent filtering system in PhishER Plus and whether it helps focus on actual threats."
 

Pricing and Cost Advice

"The license is based on the user count, so the number of users that have an email address in the organization."
"The pricing appears fair, and they demonstrate a genuine willingness to work with us on it."
"Abnormal Security, on the other hand, provides the same level of functionality for just over $60,000 – that's half the price!"
"Overall, we'd certainly prefer lower pricing, but Abnormal Security doesn't seem unreasonable compared to similar offerings in the market."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
9%
Computer Software Company
8%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise8
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Abnormal Security?
I find the pricing to be favorable, but I did not disclose the exact cost.
What needs improvement with Abnormal Security?
Ease of use is important, and Abnormal Security's responsiveness and ability to deliver solutions when issues arise are crucial. However, there is always room for improvement, as achieving a perfec...
What is your primary use case for Abnormal Security?
The main use case for Abnormal Security is as a spam filter and for mail hygiene. This use case is for the finance industry.
What needs improvement with PhishER Plus?
I am not familiar with the intelligent filtering system in PhishER Plus and whether it helps focus on actual threats. At the moment PhishER Plus meets our needs, but we could benefit from reports t...
What is your primary use case for PhishER Plus?
I am using PhishER Plus for sending phishing emails and training. I have created some custom phishing emails in PhishER Plus by myself. We use the reporting feature for phishing. When we receive a ...
What advice do you have for others considering PhishER Plus?
Our company has 220 users working with PhishER Plus. I am not certain about plans to increase the usage of PhishER Plus. PhishER Plus is a good product and I recommend it to potential users. The so...
 

Overview

 

Sample Customers

Foot Lcoker, Xerox, Liberty Mutual, Mattel, Boston Scientific
Information Not Available
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: August 2026.
913,806 professionals have used our research since 2012.