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Ably vs New Relic Solutions [Private Offer Only] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ably
Ranking in AWS Marketplace
11th
Average Rating
9.0
Number of Reviews
6
Ranking in other categories
No ranking in other categories
New Relic Solutions [Privat...
Ranking in AWS Marketplace
494th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Uday Nagpure  - PeerSpot reviewer
Program Manager at Zensar Technologies
Reduced manual work and built reliable real-time collaboration with serverless messaging
I love Ably for its advanced pub/sub messaging capabilities, which help us with messaging Delta Compression, allowing us to send only changes from previous messages instead of entire payloads every time. For example, if I have to say 'hi', instead of sending the whole payload, it only sends the change in the current payload, reducing bandwidth consumption and enabling high-frequency data streaming. This major change has made our clients really happy as they receive notifications and messages without latency. Additionally, if a client goes offline, Ably stores messages in history for up to 72 hours, allowing clients to query history and catch up on missed events, ensuring complete stream continuity. It also supports multi-protocol, using WebSockets and gracefully falling back to server-sent events and long polling as needed, including support for MQTT and IoT devices along with pub/sub control for easy migration.I appreciate the serverless integration that has the integrated native web hook, instantly triggering serverless functions such as AWS Lambda and Azure Function when specific real-time events occur. It also allows Kafka Connector for seamless ingestion of messages from Kafka topics to stream them out to millions of users in milliseconds.
Dr. Abdullah Malik, PhD - PeerSpot reviewer
Senior Vice President Head Of Solutions And Practices at LearningMate Private Limited
Monitoring has improved latency analysis and now supports precise root cause detection
I believe New Relic Solutions [Private Offer Only] needs to work on AI anomaly detection and reduce false positive alerts through the context threshold. Regarding dependency visibility and root cause analysis, New Relic Solutions [Private Offer Only] should be able to detect single points of failure and cascading failures instead of allowing users to perform tracing activity manually. This would be beneficial because maximum time goes into manual tracing activities. Additionally, New Relic Solutions [Private Offer Only] should help us identify if there are thread pools and connection pools in performance optimization, as pool data visibility enables us to determine whether we need to increase the pool size or connection size.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Ably has positively impacted our organization by providing a good return on investment by avoiding the labor cost of building and maintaining a custom WebSocket server."
"Ably's API integration is intuitive; it definitely improved our efficiency, and we saw faster user interaction and around a 20% reduction in latency during peak times, which improved user experience as well."
"My most-liked feature is its highly reliable real-time messaging capacity."
"Ably has a big capacity to stream data all over the world, has higher reliability and a 99.99% uptime, offers robust security guarantees and ease of integration, and saved at least 80% of the cost that would have required more developers and more time for integration testing and development."
"Ably has improved our organization by enhancing real-time communication capabilities and providing reliable data delivery."
"We experience vast improvements across many areas with Ably; when users connect bank accounts, we previously had to poll repeatedly, which is now replaced by Ably's real-time infrastructure that maintains a persistent back-end connection, significantly reducing the need for infrastructure management and API load, resulting in average bank connection display times decreasing from eight to twelve seconds down to one to two seconds, and with persistent back-end connections reducing API calls, we achieve a lower operational load, seeing an impressive reduction of thirty thousand to forty thousand calls monthly."
"As a partner, the biggest advantage of New Relic Solutions [Private Offer Only] is that it provides a much deeper dive analysis view and helps integrate various tools."
"The biggest advantage of New Relic Solutions [Private Offer Only] from an application performance issue identification point of view is that it helps us address application performance through the APM tool they provided."
 

Cons

"It falls just short of a perfect ten only because full twenty-four-hour phone or live chat escalation is heavily gated behind their highest enterprise pricing tiers."
"Ably can be improved in several areas."
"Overall, Ably appears strong for managed real-time operations, but could improve areas such as pricing predictability."
"I believe New Relic Solutions [Private Offer Only] needs to work on AI anomaly detection and reduce false positive alerts through the context threshold."
"Support has potential for improvement to reduce the delays that occurred, depending on how the contract is structured with the customer."
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Top Industries

By visitors reading reviews
Construction Company
27%
Outsourcing Company
19%
Comms Service Provider
9%
Consumer Goods Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise9
No data available
 

Questions from the Community

What needs improvement with Ably?
For the use I have made, I didn't see any limit or margin to implement to go higher.
What is your primary use case for Ably?
My main use case for Ably is integrating the Kafka queue with Ably and sending notifications to IoT devices like a smartwatch. After the topic was reached by the message, Ably can fetch it from thi...
What advice do you have for others considering Ably?
I would recommend trying Ably if you have a wider range of IoT device types to deliver notifications. I gave this review a rating of 9.
What is your experience regarding pricing and costs for New Relic Solutions [Private Offer Only]?
The cost of New Relic Solutions [Private Offer Only], as compared to other products in parallel, is something I have always recommended. However, when it comes to price, there are other tools that ...
What needs improvement with New Relic Solutions [Private Offer Only]?
I believe New Relic Solutions [Private Offer Only] needs to work on AI anomaly detection and reduce false positive alerts through the context threshold. Regarding dependency visibility and root cau...
What is your primary use case for New Relic Solutions [Private Offer Only]?
The main requirement for clients using New Relic Solutions [Private Offer Only] is primarily application performance issues, root cause analysis, high latency, errors, and services failures. Someti...
 

Comparisons

No data available
No data available
 

Overview

Find out what your peers are saying about Ably vs. New Relic Solutions [Private Offer Only] and other solutions. Updated: October 2026.
921,523 professionals have used our research since 2012.