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24Cevent vs Everbridge IT Alerting comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

24Cevent
Ranking in IT Alerting and Incident Management
50th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Everbridge IT Alerting
Ranking in IT Alerting and Incident Management
9th
Average Rating
8.8
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Use 24Cevent?
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CQ
Nov 11, 2019
We have seen substantial savings with its usage as it drives down our MTTR
The automated escalations are the most valuable feature. We program in our escalation chains for each individual IT group. Being able to go out and request a resource from that team, and if they don't respond, that automated escalation makes it very hands off. So, our major incident managers and our network operations center can focus more on the other work that they need to do rather than chasing down those resources. They can rest assured that somebody will be answering. Another valuable feature is the ease of integration into our ServiceNow platform, where we are doing all of our work between two teams. They are able to make requests from within the tickets that we can manage rather than having to use another portal or logging into Everbridge directly. Reliability is their biggest value.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pricing and Cost Advice

Information not available
"We thought the base product was pretty reasonable. It can pricey once you start adding stuff on."
"Their call structure is based on how many people are IT alert people and who is on the calendar, and the cost will be driven by those numbers versus if you are using it for the non-IT alert. As you look at the competition and other vendors, make sure you truly understand your cost structure with them."
"They are one of the cheapest solutions on the market. We looked at all of the major competitors in the space. Everbridge was one of the most affordable for what they are offering."
"For the one-way license, which refers to someone is just on the receiving end, it's very affordable. I was actually surprised that it was a really good price. The two-way license, like an on-call resource who is actually going to be in a calendar and be paged, it is a bit more expensive, but for the gains that we've realized, it's certainly worth the price."
"Everbridge is not an inexpensive tool, but as the adage says, you get what you pay for."
"The end result is that we have driven down our MTTR by an average of about 45 minutes across all major outages. That is very substantial considering the cost of every minute of outage can be thousands of dollars lost."
"For us, the pricing is a good value. I can't say whether or not their list pricing looks favorable to everyone who's checking, but I can say that the process of sourcing and procurement with them was very professional, comfortable, and friendly. The negotiations were done well on both sides, and in the end, I'd say the price was very effective... I think that people will find that Everbridge is a great listener and is willing to meet in the middle."
"It's a seven out of ten for us in terms of pricing. We've just gone through a process of looking at other solutions."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
16%
Financial Services Firm
14%
Government
10%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Everbridge IT Alerting?
It's mainly for mass notification and pooling of contacts. Pooling of customers is valuable.
What needs improvement with Everbridge IT Alerting?
The solution's non-targeted communication with external parties could be enhanced.
 

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Overview

 

Sample Customers

1. Airbnb 2. Amazon 3. Apple 4. ATT 5. Bank of America 6. Berkshire Hathaway 7. CocaCola 8. Disney 9. eBay 10. ExxonMobil 11. FedEx 12. Ford Motor Company 13. Google 14. Goldman Sachs 15. Home Depot 16. IBM 17. Intel 18. JPMorgan Chase 19. McDonalds 20. Merck 21. Microsoft 22. Nike 23. Oracle 24. PepsiCo 25. Procter Gamble 26. Starbucks 27. Tesla 28. United Health Group 29. Visa 30. Walmart 31. Wells Fargo
Choice Hotels, Alexion, Navy Federal Credit Union, EastWest Bank, IBM, Core Logic, Paypal, Charter Communications, Lowes, Express Scripts, Finastra, Worldpay
Find out what your peers are saying about PagerDuty, Atlassian, Splunk and others in IT Alerting and Incident Management. Updated: October 2024.
813,418 professionals have used our research since 2012.