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Competitor
# Comparisons
Rating

Read reviews of Cisco Prime LAN Management [EOL] alternatives and competitors

Technology Consultant Team Head at Ignite Solutions
Real User
Top 20
Work very well in environments with multiple vendors, but it is very expensive
Pros and Cons
  • "It can interact with other vendors better than Cisco, which is a good point of AirWave. It is easy to use, and its reporting is good."
  • "They should make it cheaper. By doing that, they can replace Cisco, which is also very expensive. If it is equivalent to Cisco in the features, with a reduced price, they can sell it more than Cisco."

What is our primary use case?

It is a monitoring service. It is being used in a big financial institute, and we are now also designing it for a college. 

How has it helped my organization?

It can do many things. It is useful for managing wireless, wired, and remote access networks. It is also useful for monitoring the performance of the switches and reporting.

What is most valuable?

It can interact with other vendors better than Cisco, which is a good point of AirWave. It is easy to use, and its reporting is good.

What needs improvement?

They should make it cheaper. By doing that, they can replace Cisco, which is also very expensive. If it is equivalent to Cisco in the features, with a reduced price, they can sell it more than Cisco.

It should also support HPE servers, and their support could also be faster.

For how long have I used the solution?

We were a partner of HPE before HPE bought Aruba. It has probably been four or five years.

What do I think about the stability of the solution?

In a monitoring solution, instead of stability, we look for accuracy. It must be accurate in the reporting and alerting, which is important. It must integrate well with all other vendors, and it should be accurate in the reporting. Stability is not a big issue in the case of monitoring solutions. 

How are customer service and support?

Support is good, but it is not as good as Cisco. Cisco's support is faster. We are also a partner of Cisco. Cisco's escalation step is easier than Aruba's. Cisco also follows up more than Aruba. I would rate Aruba's support a two or three out of five.

How was the initial setup?

It is easy. All Aruba solutions are easy to set up. Cisco solutions can be complicated in terms of configuration and pre-sales activity. They are becoming a little bit easier, but AirWave is still the easiest one.

What's my experience with pricing, setup cost, and licensing?

AirWave is a very expensive solution. If you implement it in a wide range network, it will cost a lot. There is no option to sell it outside that price segment, which is a problem.

What other advice do I have?

It depends on the kind of products you have. If you have multiple vendors, Aruba is easier to use than Cisco. With Cisco, you will face some problems while dealing with a lot of vendors. There is another solution, probably called WireShark, that is compatible with all vendors. It has a lot of features, and it also supports servers and other applications.

I would rate Aruba Airwave a seven out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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