BT Network Services Reviews

Name: BT Network Services
Brand: BT
Rating: 4.0 (1 reviews)

Vendor: BT

4.0 out of 5

1 review
100% willing to recommend

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What is BT Network Services?

BT Network Services are networks that think. They are services to connect you to employees, customers, and the world.

BT Network Services is the #6 ranked solution in top Service Provider Networks. PeerSpot users give BT Network Services an average rating of 8.0 out of 10. BT Network Services is most commonly compared to Verizon Network Services: BT Network Services vs Verizon Network Services.

BT Network Services mindshare

As of March 2026, the mindshare of BT Network Services in the Service Provider Networks category stands at 6.2%, down from 7.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Service Provider Networks Mindshare Distribution
Product	Mindshare (%)
BT Network Services	6.2%
Tata Communications Network Services	10.8%
Verizon Network Services	10.2%
Other	72.8%

Service Provider Networks

Key learnings from peers

Last updated Mar 25, 2026

Valuable Features

"When we are in the process of choosing an ISP for a client site, our first choice is BT, not just because they are one of the biggest broadband providers in the UK, but for many other reasons such as very fast broadband speeds, quality VoIP calls, rare line problems, and fast installations."

Room for Improvement

"When you contact BT by phone, you could be waiting for hours."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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BT Network Services customers

Dixons Carphone Group (DCG), Williams Martini Racing, Tesco, University of West Georgia

Product Categories

Service Provider Networks

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BT Network Services Reviews Summary
Author info	Rating	Review Summary
Senior Manager of Engineering with 1,001-5,000 employees	4.0	I choose BT for clients because of fast speeds, quality VoIP, and reliable lines. However, phone wait times are long, and customer service needs improvement, despite Infinity offering stable speeds up to 70Mb/s.