What is our primary use case?
We primarily use
Boomi iPaaS as an integration product on the cloud. It is widely used in the retail industry, mainly for order-to-cash processing. The product is mature in the market and has a wide customer base with a variety of use cases.
What is most valuable?
Boomi iPaaS offers different modules based on customer use cases, which I find valuable. The integrations and API management are particularly beneficial. The setup process is straightforward, and within three days, you can start working on Boomi iPaaS. It provides automation for everything from order to cash, which is thoroughly documented, tracked, and streamlined within Boomi iPaaS. Additionally, Boomi aids initiatives involving AI by allowing prompts to create integrations and automatically generating documentation.
What needs improvement?
Although Boomi iPaaS is top in the market, there might be room for improvement in the ETL aspect, which was recently integrated as another module. This aspect of Boomi iPaaS is not mature enough at the moment.
For how long have I used the solution?
I have used the solution for about twelve years.
What do I think about the stability of the solution?
I find Boomi iPaaS very stable.
What do I think about the scalability of the solution?
Boomi iPaaS is scalable. We have built approximately 1,100 interfaces for one customer, which is a significant achievement.
How are customer service and support?
The community for Boomi iPaaS is quite large, with about 10,000 resources available on the community portal. The tech support is very good, offering immediate responses and chat options.
How would you rate customer service and support?
How was the initial setup?
The initial setup of Boomi iPaaS is straightforward. For the cloud version, you just need access to the cloud platform and can start working on it immediately. For on-premises, you need to download and install the runtime, which takes only a couple of minutes.
What was our ROI?
Boomi iPaaS has significantly impacted our ROI. We have automated complete order-to-cash processes for multiple customers, saving over 90 million dollars.
What's my experience with pricing, setup cost, and licensing?
The pricing for Boomi iPaaS is reasonable, costing around $6,000 per year. It is affordable even for small customers, like a salon with a couple of branches.
What other advice do I have?
Boomi iPaaS has a short learning curve, and you do not need to be a technical person to work with it. I would recommend it to others considering its integration capabilities, API management, and automation. I rate Boomi iPaaS ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
*Disclosure: My company has a business relationship with this vendor other than being a customer: Partner