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Subhajit Bhattacharjee - PeerSpot reviewer
Lead Consultant at Itcinfotech
MSP
Exceptional drag-and-drop integration module
Pros and Cons
  • "The connection configuration part and the drag-and-drop integration module are the most valuable features for me."
  • "Documentation could be improved."

What is our primary use case?

Our customers are using Boomi AtomSphere Integration. And we are supporting it.

What is most valuable?

The connection configuration part and the drag-and-drop integration module are the most valuable features for me. Also, Boomi's SaaS approach software and iPass solution are very helpful.

What needs improvement?

It would be great to have more assistance and credit services for additional features. For instance, virtual class initials are available but not for backend processing moves. Making that more visible, like other Azure products, would be helpful.

Moreover, the documentation is good, but it could be improved. It is changing every day, and I sometimes find that it's not updated enough or some code levels are not included.

For how long have I used the solution?

I have been working with this product for approximately three years. Multiple versions exist, but I am currently working with the latest one.

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What do I think about the stability of the solution?

I would rate the stability a seven out of ten. I have faced some issues with stability. However, it is not always related to the product itself. It could be due to a new version, a configuration issue, or sometimes a problem with a backend setup, including the molecular setup, but it's not a major problem.

What do I think about the scalability of the solution?

It is a scalable product that can be used by both small and enterprise companies, depending on the specific industry and their needs. For example, it can be used in healthcare, banking, or the automobile industry, and if a company can afford it, they can arrange to use it.

How are customer service and support?

The customer support is quite good. We have a hotline for immediate support and an email ID to communicate with different people in the community, so most solutions are available and easily accessible. It is open source and easy to avail.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is quite easy. The implementation time depends on the project and the scope of work.

Which other solutions did I evaluate?

I have not worked with any integration platform as a service before but I have experience with middle or integration tools. I worked with different products and in Streamhub Informatics, where I used some other middle work tools. So it's different.

I cannot say Boomi is the best option because I have not used all the million products like Mulesoft. But if you want to implement some integration that non-technical people can understand, then Boomi is a good option. It is low coding construction, so you don't need as much effort as other products.

What other advice do I have?

I would advise you to go through all the notifications and learn more about the product because you will gradually learn more by making changes.

I would give it an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Eugene Paden - PeerSpot reviewer
CTO at a computer software company with 201-500 employees
Reseller
Top 5
Great at reducing integration times and has a good development environment
Pros and Cons
  • "Very effective with its drag-and-drop feature."
  • "Have to create some of our own pre-built connectors."

What is our primary use case?

We're using Boomi for integrating multiple different applications into NetSuite. Some are in-house applications, and some are typical task platforms. We're resellers and consultants but mainly integrators for enterprise-size organizations. I'm the CTO and we are partners with Boomi. 

What is most valuable?

It's great for us that Boomi has the capability to do what we need. It reduces integration times and has a good development environment. The solution is mainly drag and drop which is really effective, and we've found it to be cost-effective as well. 

What needs improvement?

There are pre-built connectors, but we end up having to create some of them on our own based on API documentation.

For how long have I used the solution?

I've been using this solution for three years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

The technical support is good, both the direct support from the company and the community support as well.

How would you rate customer service and support?

Positive

How was the initial setup?

Once you get going, it's really a straightforward solution. It's not something you see, it just works in the background. There are no end users as such although the solution affects all of your users on the systems that you interconnect with.

What's my experience with pricing, setup cost, and licensing?

There are costs in addition to a development cost, of course. The minimum is about 15 to 20K a year, and it can increase depending on volume. The amount is comparable to other solutions so it's relatively affordable. The companies that use Boomi are companies that already use many applications. For a multi-million dollar company, $20,000 for licensing is reasonable. 

What other advice do I have?

I think it's important to find a good partner because there's always going to be new technology you'll want to implement, and working with a partner that knows how to integrate new systems is very helpful. The expertise is more about the things that need integrating on top of Boomi. If you only know Boomi and not how things work on the SAP side, you're only covered for around 60% of the work needed. 

I rate this solution eight out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Boomi iPaaS
June 2025
Learn what your peers think about Boomi iPaaS. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Mayank Gautam - PeerSpot reviewer
Lead Data Engineer and Integration at Iluka
Real User
Top 10
Stable platform with an easy initial setup process
Pros and Cons
  • "The platform is user-friendly."
  • "It is a costly platform. Its pricing could be better."

What is our primary use case?

We use the platform for SAP integrations.

What is most valuable?

The platform is user-friendly. It has the best features for building and deploying integrations.

What needs improvement?

It is a costly platform. Its pricing could be better. 

For how long have I used the solution?

We have been using Boomi AtomSphere Integration as a customer for three years.

What do I think about the stability of the solution?

It is a stable platform. I rate its stability a ten out of ten.

What do I think about the scalability of the solution?

We have three analysts using the platform. I rate its scalability a seven out of ten. It can be improved in terms of customization.

How was the initial setup?

The platform’s initial setup is straightforward. I rate its process a ten out of ten. We click a button, and a script automates the process. It takes less than an hour to complete.

What's my experience with pricing, setup cost, and licensing?

I rate the platform’s pricing a ten out of ten. It is very expensive and based on connectors. Thus, we are looking for a low-cost solution with similar integration services.

What other advice do I have?

The platform is good. I recommend it to others. I advise others to go for it if the use case is heavy. They should prefer using other tools if there are just a few connections. The platform is not consumption-dependent but connector dependent.

I rate it an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Hari Kathireshan - PeerSpot reviewer
Sr PHP Developer at GE
Real User
Top 10Leaderboard
Easy to learn and implement and valuable for batch use cases
Pros and Cons
  • "It is easy to learn and implement."
  • "It crashes if we run high-volume integration."

What is our primary use case?

We use it for both real-time and batch use cases.

What is most valuable?

It requires less development and has no learning curve. It is easy to learn and implement.

What needs improvement?

The tuning for the performance is not great and could be improved.

For how long have I used the solution?

We have been using this solution for almost eight years and are using the latest version.

What do I think about the stability of the solution?

It is quite stable, but it crashes if we run high-volume integration. So it needs to be monitored and executed appropriately.

What do I think about the scalability of the solution?

We have about 50 users using Boomi AtomSphere Integration and plan to increase it. One technical expert and some internal knowledge of Boomi AtomSphere Integration is enough.

How are customer service and support?

I rate the technical support an eight out of ten.

Which solution did I use previously and why did I switch?

We have not used any other integration platform but evaluated other platforms before proceeding with Boomi AtomSphere Integration.

How was the initial setup?

The initial setup took half a day, and we completed it ourselves.

What's my experience with pricing, setup cost, and licensing?

The licensing cost depends on the number of applications.

What other advice do I have?

I rate this solution a nine out of ten. I would recommend this solution to others. It is the most promising tool for integration.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Manoj Satpathy - PeerSpot reviewer
Assistant consultant at vvolve management consultants
Real User
Top 5Leaderboard
Offers quick development, an easy setup, and less coding
Pros and Cons
  • "It's very user-friendly and designed to be easy to use for the end user."
  • "There are very few string handling functions and few mathematical functions are available."

What is our primary use case?

We primarily use the solution for application to application integration.

What is most valuable?

The solution offers quick development and less coding and isn't much industry-specific. Whatever component you need, it is available, including connectors, or different software components, especially to write your code and logic. 

The setup is pretty easy.

It's very user-friendly and designed to be easy to use for the end user. People can learn how to use the tool pretty quickly. 

It can scale well. 

What needs improvement?

There are very few string handling functions and few mathematical functions are available.

We'd like technical support to be a little bit better. 

For how long have I used the solution?

I've used the solution for five or six years now. 

What do I think about the stability of the solution?

The stability is pretty good. I'd rate it 6.5 to seven out of ten in terms of reliability.

What do I think about the scalability of the solution?

It is a scalable product. Users can expand it if they like.

We have around 400 to 500 users right now. We do have plans to increase usage in the future. 

How are customer service and support?

We have used technical support in the past. They could be improved a bit.

Which solution did I use previously and why did I switch?

In the past, I have also used TIBCO. We use it for a new customer. Customers tend to use Boomi based on the lower price and the reduction of capital investment. 

How was the initial setup?

The ease of implementation in terms of setup depends on whether you are doing a setup for an enterprise-scale company or not and how you're doing the setup. That said, the setup is not too complex here. I'd rate it 8.5 out of ten in terms of ease of setup.

In my experience, you only need three or four team members to handle an enterprise-level setup.

What about the implementation team?

The initial setup can be done in-house. Companies don't necessarily need to hire a consultant or integrator to get it done. 

What was our ROI?

We have witnessed an ROI with this solution. 

I have seen many customers who are moving from existing integration products to Boomi. Many enterprises use multiple integrations, including, for example, WebMethods, or some pile-based solution for SFTP or MFT-related work. However, you can do everything in Boomi. So you can control everything using a single platform. That can save money.

The support and maintenance are good as well and that might help companies save. Getting good technical support on other products may be challenging. With Boomi support, you can get easily train people easily.

The deployment is also very fast. You do need not a very complex deployment process. That helps save time. Users can start right away doing what they need to do.

You do not need to pay per infrastructure if you are not using something. Or if you have some connector, if you are not using it, you do not need to pay for that. The pricing model is attractive.

All these aspects give you a good return on investment.

What's my experience with pricing, setup cost, and licensing?

You do need to buy a license to use the solution. It is not expensive. The model is pay-as-you-go. You only pay for what you use.

What other advice do I have?

The solution offers both cloud and on-premises deployments. 

I'd rate the solution eight out of ten. I'd recommend it to other users and companies, as we have had a pretty good experience with its functionality. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2032578 - PeerSpot reviewer
Data Analyst at a pharma/biotech company with 10,001+ employees
Real User
Top 20
A good tool with ETL functionalities and optimization feature
Pros and Cons
  • "I like the tool's optimization feature."
  • "Boomi AtomSphere Integration should scale up on the migration area."

What is most valuable?

I like the tool's optimization feature. 

What needs improvement?

Boomi AtomSphere Integration should scale up on the migration area. 

For how long have I used the solution?

I have been using the solution for a month. 

What do I think about the stability of the solution?

I rate Boomi AtomSphere Integration's stability a seven out of ten. 

What do I think about the scalability of the solution?

I rate the solution's scalability a six out of ten. My company has one to two users for the product. 

How was the initial setup?

Boomi AtomSphere Integration's deployment took one month to complete. 

What's my experience with pricing, setup cost, and licensing?

Boomi AtomSphere Integration is expensive. I rate its pricing an eight out of ten. 

What other advice do I have?

Boomi AtomSphere Integration is a good tool that offers ETL functionalities. I rate it a six out of ten. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer991230 - PeerSpot reviewer
CTO at a healthcare company with 51-200 employees
Real User
A good integration tool that is stable, but has a complex initial setup
Pros and Cons
  • "I have found the solution to be scalable."
  • "The product could be a little bit more user-friendly."

What is our primary use case?

I integrate Salesforce and some other third-party cloud platforms including payroll and stuff like that. I'm pushing data and making updates.

What is most valuable?

The solution is an integration tool. Based on changes in one place, I'm pushing out integration to other places to make updates, et cetera. Overall, it is a robust platform.

I have found the solution to be scalable.

The stability is very good.

What needs improvement?

The product could be a little bit more user-friendly.

The company needs to offer better documentation.

The initial setup is complex. It is what it is. You have to deal with it.

There's something missing with Salesforce platform events that they supposedly support, however, it doesn't work well with their cloud platform. It would be nice if they would get that working normally. They say they support it, and yet, it just fires multiple times. It's not reliable. You can't use it. 

For how long have I used the solution?

I've been using the solution for about two years at this point.

What do I think about the stability of the solution?

The solution is quite stable. I don't deal with bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The scalability capabilities are pretty good.

There aren't a lot of users that have access to the product directly. The solution is really cordoned off, meaning it's working based off of changes in the system. Everybody's using the system and making changes, and then the integration kick gets kicked off. Working on the platform, making changes, that's very minimal work and that's just me and someone else.

Currently, we're on a pretty steady path. I can't speak to if there are plans to increase usage.

How are customer service and support?

I worked with people from their technical support on the initial onboarding. It's reasonable in terms of the amount of service they offer.

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

How was the initial setup?

The initial setup is very complex. It's not simple or straightforward. 

I can't speak to how long deployment took, as it was handled by a third party.

There is just me and one other person that handles the maintenance aspect of the product.

What about the implementation team?

I use third-party people to get me set up and build-out, and that's what I continue to do. These third parties aren't resellers. They are freelancers. 

What was our ROI?

The ROI flows. The integration is working. Our systems are able to talk to each other.

What's my experience with pricing, setup cost, and licensing?

The cost of the solution is in the neighborhood of $20,000 annually. There are no costs above the standard licensing fee.

Which other solutions did I evaluate?

I did look at a few other options before choosing this product. I looked at Workado and Jitterbit.

What other advice do I have?

I'm just a customer and an end-user.

I would advise potential new users that they need to have some deep expertise on the Boomi platform to be able to successfully do what they want to do with it.

Out of ten, I'd rate the solution at a seven. It does the job well and it's robust, however, it is needlessly overcomplicated, and the documentation could be better.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer801690 - PeerSpot reviewer
Integration Solution & Platform Specialist at a manufacturing company with 1,001-5,000 employees
Real User
Highly scalable, simple to install, and reasonably priced
Pros and Cons
  • "Low-code development is the most valuable feature."
  • "They are lacking in some streaming features, and messaging features from a listener's point of view."

What is most valuable?

Low-code development is the most valuable feature.

What needs improvement?

They have progressed from an ESP architecture, but they have not fully embraced all API design first methodologies. As a result, some features in those areas, such as API management, API gateway, API development, and API dashboards, are missing, but they are still a new product.

Better documentation and more know-how knowledge would be appreciated. When it comes to technical support and designing, they don't have that growth rate.

They are lacking in some streaming features, and messaging features from a listener's point of view.

For how long have I used the solution?

I have been using Boomi AtomSphere Integration for approximately four years.

With the iPaaS integration, we are always using the latest version.

What do I think about the stability of the solution?

Boomi AtomSphere Integration is a stable product.

We experience a few issues but managed to get them stabilized.

What do I think about the scalability of the solution?

The Boomi AtomSphere Integration is highly scalable.

We have 10 to 15 developers who use this solution, and it is used in over 200 applications.

We have plans to expand in the future.

How are customer service and support?

I believe they still have a long way to go before they can compete with the other products. They're quite helpful in support, but because the product releases so many bug fixes or port releases each month, some of them don't get tested or have issues, and the support team isn't aware of it. So we have to be very involved with them, but they are working hard to improve.

Which solution did I use previously and why did I switch?

I've used.NET Web Services, Webmethods, and MuleSoft. 

They have some advantages and disadvantages, but Boomi AtomSphere Integration stands out and outperforms the other products in terms of licensing and scalability.

From a licensing perspective, especially if you are on-premises, and then the cloud. 

From a feature perspective obviously, MuleSoft and others have a bigger issue.

How was the initial setup?

The initial setup was easy.

It took a couple of hours to install.

What's my experience with pricing, setup cost, and licensing?

When it comes to pricing, it's not so much about being less expensive as it is about how they don't tie to the hardware on the underlined VMware that you run on, as other vendors do. It's one of the reasons you're able to grow.

What other advice do I have?

Before you choose a product, understand your integration and API design requirements, as well as the feature capabilities that are required.

I would rate Boomi AtomSphere Integration an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Boomi iPaaS Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Boomi iPaaS Report and get advice and tips from experienced pros sharing their opinions.