What is our primary use case?
I started using Barracuda Cloud-to-Cloud Backup probably in 2016 with NTT Data. There are various different solutions that can be used with storage and backup. This was used primarily for the Azure environment and Microsoft Exchange 365.
Since it was used within the hospitals of NTT Data, an MSP managed healthcare environment, there were significant savings because of ransomware attacks. We were able to get things back up and running quickly.
We had several different backup solutions before Barracuda Cloud-to-Cloud Backup, including EMC, Dell, or SolarWinds backup solutions. We did not cancel any of those. We had multiple ones used, some dedicated to specific customers and some not. There were multiple solutions, and sometimes we had to bring in others that were less expensive. In this case, SaaS Barracuda Cloud-to-Cloud Backup was utilized specifically because of the ransomware feature that it had and worked within a SaaS environment.
Barracuda Cloud-to-Cloud Backup is easy to deploy. It took several minutes to deploy it. You have point-in-time recovery, which allows you to retrieve data from specific backup versions, including older ones. This is not always a feature for many backup tools. It did schedule on-demand backups.
What is most valuable?
Barracuda Cloud-to-Cloud Backup really helped considerably with getting healthcare storage and backups back up quickly. We had an issue with some of the customers immediately paying the ransom for ransomware before we were even notified because hospitals cannot have downtime. Having records tied up is problematic for an industry where they literally need to be operational 24/7. When ransomware attacks came, and they came often, having features where you can have air-gap backup storage and isolate it from Microsoft 365 was a huge help so we could get them up quickly.
Barracuda Cloud-to-Cloud Backup has role-based access control, which is great, and multi-factor authentication. A very important feature is that it air-gaps backup storage, isolating it from Microsoft 365. This makes it a strong line of defense—the last line of defense actually for SaaS ransomware recovery. You also have malware scanning on restore.
Regarding governance, Barracuda Cloud-to-Cloud Backup has compliance and legal holds, long-term retention, eDiscovery, and exports for compliance. It is not like Commvault, which has deeper enterprise features, but it is strong enough for most companies between small and mid-sized.
What needs improvement?
When I used Barracuda Cloud-to-Cloud Backup, I liked it. I really did. I cannot think of anything off the top of my head that says this needs to be improved. If we are going to compete with Commvault or Cohesity, some improvements could be made. However, overall, for what we used it for within the healthcare industry, I think it is fine, especially with the ransomware resilience. You have the isolated recovery environment and zero trust backup architecture. These things really are critical for industries in healthcare.
Everything that I mentioned, Barracuda Cloud-to-Cloud Backup is for SaaS, so it covers all the bases. It is easily installed within five minutes or so. The cost is simple—you do not have any servers, storage, infrastructure, or maintenance, and it is strictly being used for what it is. Its compliance is competitive.
Overall, I would say the cost is simple, you have Entra ID backups, deployment is quick, there is no infrastructure, ransomware protection is there, granular restore, and you have Azure region storage control. Where there is a problem is it does not have enterprise-level backup or multi-cloud workloads. It is best used for small and maybe mid-sized businesses, and I would say within healthcare in particular. It is for cloud-first companies, and only if you have M365 protection for MSPs, which is what NTT Data was. It works within that framework. However, for large enterprises, you do not want to look at it. I would recommend Rubrik or Commvault instead.
For how long have I used the solution?
I worked with Barracuda Cloud-to-Cloud Backup around 2016.
What do I think about the stability of the solution?
Barracuda Cloud-to-Cloud Backup is stable. We did not have any kind of issue with it. It is installed within five minutes or so, and you could start working with it very quickly.
What do I think about the scalability of the solution?
Regarding compatibility with Barracuda Cloud-to-Cloud Backup, I would say it has many features that work very well when comparing it with Veeam. It is something to consider if you have a small to mid-sized company, and within the healthcare environment, it is something that I would look at.
As far as scalability, it is a native SaaS platform. If you are going to talk about scalability, it would really depend on the tenant size, considering we are dealing with 365, Teams, and SharePoint backup concurrency.
How are customer service and support?
I did not have any issues with Barracuda Cloud-to-Cloud Backup customer support. They answer the calls quickly if there is any need to speak with them. I rarely had to speak with them.
Which solution did I use previously and why did I switch?
We had Veeam, and we used Veeam before choosing Barracuda Cloud-to-Cloud Backup. There were multiple ones used. When you are in an MSP, you have various different backup and storage solutions, some dedicated to specific customers and some for specific things you are working on or doing.
How was the initial setup?
Barracuda Cloud-to-Cloud Backup backs up cloud data directly to Barracuda's cloud storage, and you have point-in-time recovery. Most importantly, I would say for any healthcare-based companies, ransomware resilient storage is key.
What was our ROI?
Barracuda Cloud-to-Cloud Backup definitely improved confidence within the IT team. The hospitals would not be able to access any of their data with the ransomware attacks, and they would pay. We had one instance where it happened twice in two years with one hospital, and they paid both times. Having Barracuda's protection cut that down significantly. If we needed to get the hospital back up, we had ransomware recovery within a SaaS environment. That was a great thing.
What's my experience with pricing, setup cost, and licensing?
I did not engage with it regarding pricing, setup cost, and licensing. It is less expensive than enterprise ones like Cohesity. The price was fair for what we used it for.
Which other solutions did I evaluate?
Barracuda Cloud-to-Cloud Backup really helped considerably with getting healthcare storage and backups back up quickly. We had an issue with some of the customers immediately paying the ransom for ransomware before we were even notified because hospitals cannot have downtime.
We had several different backup solutions before Barracuda Cloud-to-Cloud Backup, including EMC, Dell, or SolarWinds backup solutions. We did not cancel any of those. We had multiple ones used, some dedicated to specific customers and some not. There were multiple solutions, and sometimes we had to bring in others that were less expensive. In this case, SaaS Barracuda Cloud-to-Cloud Backup was utilized specifically because of the ransomware feature that it had and worked within a SaaS environment.
What other advice do I have?
Barracuda Cloud-to-Cloud Backup is great for the healthcare industry, which is what we used it for. It is perfect for small to medium-sized companies. When looking for storage scalability that is unlimited and easy to install, Barracuda Cloud-to-Cloud Backup is a great option. Regarding pricing, it is much cheaper than Veeam would be for Microsoft 365.
I did not have any issues with Barracuda Cloud-to-Cloud Backup in the capacity that I used it. It is really great for small to medium-sized companies, and it is really key with Entra ID 365. If you are looking for something deeper, then Rubrik or Cohesity would be better options. It is compatible with Veeam, and I would say it has many features that work very well when comparing it with Veeam. It is something to consider if you have a small to mid-sized company, and within the healthcare environment, it is something that I would look at. I would rate this product a 13 out of 10 based on my overall experience.