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Azure OpenAI pros and cons

Vendor: Microsoft
3.9 out of 5
Badge Ranked 1

Pros & Cons summary

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Prominent pros & cons

PROS

Azure OpenAI provides high precision in information extraction and is particularly valuable for digitizing records and implementing AI for user queries.
The GPT-3.5 models enhance user experiences by offering conversational capabilities, allowing specific, context-relevant query responses in natural language.
Its integration with Microsoft Azure is seamless, offering synergies that make developing new solutions easier and more efficient.
Azure OpenAI is instrumental in technical problem-solving, content creation, data analytics, and more, optimizing operations and cost-effectiveness.
The AI's document intelligence feature enhances operations by providing descriptive content and significant support for tasks like email preparation and data summaries.

CONS

Azure OpenAI has challenges with data management, ethical, and security issues, causing concerns for users.
There are shortcomings in Azure OpenAI's support for multiple languages, especially Indian languages and right-to-left languages like Arabic and Urdu.
Consistency in Azure OpenAI's output is problematic, often deviating from set templates, making it unsuitable for certain regulatory needs.
Azure OpenAI's availability and scalability are limited, and its technical support services require significant improvement.
Pricing clarity for Azure OpenAI is lacking, with confusion arising from discrepancies in documentation and the pricing calculator.
 

Azure OpenAI Pros review quotes

SA
Manager at PricewaterhouseCoopers
Sep 11, 2023
The high precision of information extraction is the most valuable feature.
Marcus Cox - PeerSpot reviewer
ASPIRE Managed Service Global Offering Lead at Version 1
Sep 18, 2023
We have many use cases for the solution, such as digitalizing records, a chatbot looking at records, and being able to use generative AI on them.
Aji Pratama - PeerSpot reviewer
Software Engineer at Xoxzo
Sep 21, 2023
The most valuable feature of Azure OpenAI stems from the GPT-3.5 models it provides to its users.
Learn what your peers think about Azure OpenAI. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,899 professionals have used our research since 2012.
NH
AI Specialist at bcn
Sep 27, 2023
The solution has a very drag-and-drop environment. Instead of coding something from scratch or understanding any concept in extensive depth before deployment, this is good. Plus, they have an auto dataset, which means you can choose any dataset they have instead of providing your own. So that's also pretty nice.
Leandro Lopes - PeerSpot reviewer
CEO at L3
Oct 4, 2023
The most crucial aspect is the conversational capability, where you can simply ask questions, and it provides answers based on your content and documents, particularly tailored to your specific environment.
Srikar Kumar - PeerSpot reviewer
Founder & CEO at JUMPSTARTNINJA TECHNOLOGIES LLP
Nov 9, 2023
The product saves a lot of time.
FF
Lead Engineer at EDP
Nov 16, 2023
We can use the solution to implement our tasks and models quickly.
AS
Technical Director at Infinite Computer Solutions
Dec 8, 2023
Generative AI or GenAI seems to be the best part of the solution.
KiranKumar16 - PeerSpot reviewer
Head of IT at a manufacturing company with 1,001-5,000 employees
Dec 11, 2023
My goal was to create an experience where project managers don't have to read through entire documents. Instead, they can ask a question and receive relevant point analysis. This analysis identifies the document and specific section where the information resides. Previously, users had to rely on these document references. Now, Azure OpenAI enhances the experience by providing the answer directly in the user's own language, relevant to their context.
Erik Gillet - PeerSpot reviewer
Group Chief Executive Officer at Boundaryless
Dec 21, 2023
Our clients are interested in building knowledge bases, particularly in child welfare. In this domain, we focus on supporting caseworkers by compiling and organizing relevant information. This information is then stored in a database using a query. The database generates summaries and reminders for specific actions and even facilitates sending emails to parents or other relevant parties. The system's complexity is tailored to the specific needs of child welfare cases. Additionally, we're exploring opportunities to assist a healthcare organization. Specifically, we're working on streamlining the process of filling out forms required for insurance claims. This effort aims to ensure that hospitals can receive funding or payment for the care they provide.
 

Azure OpenAI Cons review quotes

SA
Manager at PricewaterhouseCoopers
Sep 11, 2023
There are no available updates of information that are currently provided.
Marcus Cox - PeerSpot reviewer
ASPIRE Managed Service Global Offering Lead at Version 1
Sep 18, 2023
Our customers are worried about data management, ethical, and security issues.
Aji Pratama - PeerSpot reviewer
Software Engineer at Xoxzo
Sep 21, 2023
The fine-tuning of models with the use of Azure OpenAI is an area with certain shortcomings currently, and it can be considered for improvement in the future.
Learn what your peers think about Azure OpenAI. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,899 professionals have used our research since 2012.
NH
AI Specialist at bcn
Sep 27, 2023
Deployment was slightly complex for me to understand.
Leandro Lopes - PeerSpot reviewer
CEO at L3
Oct 4, 2023
We encountered challenges related to question understanding.
Srikar Kumar - PeerSpot reviewer
Founder & CEO at JUMPSTARTNINJA TECHNOLOGIES LLP
Nov 9, 2023
Sometimes, the responses are repetitive.
FF
Lead Engineer at EDP
Nov 16, 2023
The product must improve its dashboards.
AS
Technical Director at Infinite Computer Solutions
Dec 8, 2023
There are certain shortcomings with the product's scalability and support team where improvements are required.
KiranKumar16 - PeerSpot reviewer
Head of IT at a manufacturing company with 1,001-5,000 employees
Dec 11, 2023
Latency performance is a major part. And I'm seeking support for multiple models that handle text, images, videos, and voice. I'm from India, and I'm looking for more support in Indian languages. There are 18 official languages and many more unofficial. We need support for these languages, especially in voice moderation, which is not yet available.
Erik Gillet - PeerSpot reviewer
Group Chief Executive Officer at Boundaryless
Dec 21, 2023
The solution needs to accommodate smaller companies.