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Azure OpenAI vs TensorFlow comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure OpenAI
Ranking in AI Development Platforms
1st
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
TensorFlow
Ranking in AI Development Platforms
7th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the AI Development Platforms category, the mindshare of Azure OpenAI is 9.4%, down from 18.1% compared to the previous year. The mindshare of TensorFlow is 6.6%, up from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Development Platforms Market Share Distribution
ProductMarket Share (%)
Azure OpenAI9.4%
TensorFlow6.6%
Other84.0%
AI Development Platforms
 

Featured Reviews

Rafael Keller - PeerSpot reviewer
Creates effective scheduling agents with responsive AI capabilities
I am using it to create agents to schedule appointments for clinics and professionals in general. It serves both small and major companies. The primary use case involves creating agents Its ability to understand and respond well to queries, including language translation for clients, is…
Dan Bryant - PeerSpot reviewer
A strong solution for providing insight into machine learning strategies
I'm not a professional with machine learning. Early on, I was working with data scientists and built a platform for some old-school data scientists to turn around their models faster, and they were focused on electric prices. Based on that experience and my understanding of our value, I'm researching all the machine learning tools. I realized I would have to be a specialist in any of them, and my main skillset is in systems engineering and data engines. I look forward to being an analytics specialist. In real life, I would be better off hiring a professional because when I decide which tool I want to use for what job, I could hire that professional. They would be valuable to me across the whole of what we do. It's kinda of what I do when I build hardware and new products or do version upgrades. I hire a team just for production that are experts in their particular field, so I get production-quality pieces. At that point, my internal team can add the necessary analytics or automation. Hopefully, anyone getting the solution already knows what they will use it for. If they're starting from scratch, I strongly recommend hiring a consultant. I rate TensorFlow an eight out of ten because, for my intents and purposes, I don't know what else one can use to get into the machine learning game if you're going to export models.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its ability to understand and respond well to queries, including language translation for clients, is beneficial."
"Azure OpenAI is very easy to use instead of AWS services."
"Our clients are interested in building knowledge bases, particularly in child welfare. In this domain, we focus on supporting caseworkers by compiling and organizing relevant information. This information is then stored in a database using a query. The database generates summaries and reminders for specific actions and even facilitates sending emails to parents or other relevant parties. The system's complexity is tailored to the specific needs of child welfare cases. Additionally, we're exploring opportunities to assist a healthcare organization. Specifically, we're working on streamlining the process of filling out forms required for insurance claims. This effort aims to ensure that hospitals can receive funding or payment for the care they provide."
"The document intelligence feature has significantly aided in our operations, facilitating the creation of descriptive content."
"The product saves a lot of time."
"Two aspects I appreciate are the turnaround time and ease of use. As it's a managed service, the quick turnaround is beneficial, and the simple interface makes it easy to work with. Performance and scalability are also strong points since you can scale as needed."
"OpenAI integrates seamlessly with the broader Microsoft Azure ecosystem, and that provides synergies with the other solutions. This integration makes it much easier to build solutions."
"The product's initial setup phase was pretty easy."
"TensorFlow improves my organization because our clients get a lot of investment from their investors and we are progressively improving the products. Every six months we release new features."
"The most valuable features are the frameworks and the functionality to work with different data, even when we have a certain quantity of data flowing."
"Optimization is very good in TensorFlow. There are many opportunities to do hyper-parameter training."
"I would rate the solution an eight out of ten. I am not a developer but more of an account manager. I can find what I want with TensorFlow. I haven’t contacted technical support for any issues. Since TensorFlow is vastly documented on the internet, I usually find some good websites where people exchange their views about the solution and apply that."
"It is open-source, and it is being worked on all the time. You don't have to pay all the big bucks like Azure and Databricks. You can just use your local machine with the open-source TensorFlow and create pretty good models."
"The available documentation is extensive and helpful."
"TensorFlow is a framework that makes it really easy to use for deep learning."
"What made TensorFlow so appealing to us is that you could run it on a cluster computer and on a mobile device."
 

Cons

"One major drawback of Azure OpenAI is its availability, as it's not consistently accessible for effective use."
"I noticed there are no instructional videos or guides on the network portal for initial configurations. There is limited information available, and this is a concern for me. I would like to see more resources and guides to address these issues."
"Since we don't train the model on our data, it's a struggle to ensure OpenAI answers questions exclusively from our data. During user testing, we found ways to make the system provide answers from outside sources."
"There is room for improvement in their support services."
"The UI could be a little easier."
"Azure OpenAI is not an optimized tool yet, making it one of its shortcomings where improvements are required."
"Sometimes, it gives answers in English, even when the request is in Polish."
"There could be an ability to generate visual data, such as architecture diagrams."
"The process of creating models could be more user-friendly."
"It currently offers inbuilt functions, however, having the ability to implement custom libraries would enhance its usefulness for enterprise-level applications."
"In terms of improvement, we always look for ways they can optimize the model, accelerate the speed and the accuracy, and how can we optimize with our different techniques. There are various techniques available in TensorFlow. Maintaining accuracy is an area they should work on."
"Personally, I find it to be a bit too much AI-oriented."
"There are a lot of problems, such as integrating our custom code. In my experience model tuning has been a bit difficult to edit and tune the graph model for best performance. We have to go into the model but we do not have a model viewer for quick access."
"It doesn't allow for fast the proto-typing. So usually when we do proto-typing we will start with PyTorch and then once we have a good model that we trust, we convert it into TensorFlow. So definitely, TensorFlow is not very flexible."
"JavaScript is a different thing and all the websites and web apps and all the mobile apps are built-in JavaScript. JavaScript is the core of that. However, TensorFlow is like a machine learning item. What can be improved with TensorFlow is how it can mix in how the JavaScript developers can use TensorFlow."
"It would be nice if the solution was in Hungarian. I would like more Hungarian NAT models."
 

Pricing and Cost Advice

"The solution's pricing is normal worldwide but expensive in Turkey because Turkey's currency is different."
"The licensing is interaction-based, meaning transactional. It's reasonably priced for now."
"The solution's pricing depends on the services you will deploy."
"While the product meets our business requirements well, I consider it relatively expensive, especially for individual users like myself."
"The cost is quite high and fixed."
"The pricing is acceptable, and it's delivering good value for the results and outcomes we need."
"According to the negotiations taking place and the contract, there is a need to make either monthly or yearly payments to use the solution."
"I rate the product pricing six out of ten."
"I am using the open-source version of TensorFlow and it is free."
"The solution is free."
"I did not require a license for this solution. It a free open-source solution."
"It is open-source software. You don't have to pay all the big bucks like Azure and Databricks."
"TensorFlow is free."
"I think for learners to deploy a project, you can actually use TensorFlow for free. It's just amazing to have an open-source platform like TensorFlow to deploy your own project. Here in Russia no one really cares about licenses, as it is totally open source and free. My clients in the United States were also pleased to learn when they enquired, that licensing is free."
"We are using the free version."
"I rate TensorFlow's pricing a five out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
10%
Educational Organization
5%
Manufacturing Company
14%
Computer Software Company
11%
Financial Services Firm
9%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise1
Large Enterprise19
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What do you like most about Azure OpenAI?
The product is easy to integrate with our IT workflow.
What is your experience regarding pricing and costs for Azure OpenAI?
In terms of pricing for Azure OpenAI, I would rate it as average compared to Gemini. Currently, Gemini is becoming increasingly popular, which prompts leadership to consider a switch primarily due ...
What needs improvement with Azure OpenAI?
While it is good, we sometimes encounter hallucination issues, which is a significant concern. We are changing the prompt and fine-tuning it, but we still face some inconsistent behavior. We have s...
What do you like most about TensorFlow?
It empowers us to seamlessly create and deploy machine learning models, offering a versatile solution for implementing sophisticated environments and various types of AI solutions.
What is your experience regarding pricing and costs for TensorFlow?
I am not familiar with the pricing setup cost and licensing.
What needs improvement with TensorFlow?
Providing more control by allowing users to build custom functions would make TensorFlow a better option. It currently offers inbuilt functions, however, having the ability to implement custom libr...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Airbnb, NVIDIA, Twitter, Google, Dropbox, Intel, SAP, eBay, Uber, Coca-Cola, Qualcomm
Find out what your peers are saying about Azure OpenAI vs. TensorFlow and other solutions. Updated: September 2025.
872,706 professionals have used our research since 2012.