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Azure OpenAI vs TensorFlow comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure OpenAI
Ranking in AI Development Platforms
2nd
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
36
Ranking in other categories
No ranking in other categories
TensorFlow
Ranking in AI Development Platforms
8th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the AI Development Platforms category, the mindshare of Azure OpenAI is 7.5%, down from 8.7% compared to the previous year. The mindshare of TensorFlow is 2.8%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Development Platforms Mindshare Distribution
ProductMindshare (%)
Azure OpenAI7.5%
TensorFlow2.8%
Other89.7%
AI Development Platforms
 

Featured Reviews

MA
Consultant/Owner at Transc byte
Intelligent incident remediation has improved and medical summaries are generated automatically
The customization option in Azure OpenAI is quite challenging because any customization must be done through the knowledge base since Azure OpenAI models cannot be trained. I must build a knowledge base and feed it so that it will learn from that knowledge base. This differs from other local LLMs that I can train directly. For integration of Azure OpenAI with other Azure services, I would rate it five out of ten because it is an open Azure product and integrations work well with Azure services. However, when it comes to services outside of Azure, integration is quite difficult and requires more exploration. It is not as convenient. The point for improvement is integration with third-party services, which has a gap that needs addressing. Regarding other points for improvement for Azure OpenAI, Azure OpenAI is performing well overall, but I believe their models should offer local dedicated models for customers. All data sent to the current models goes to public models. Azure OpenAI should provide solutions to deliver local dedicated models for customers and should enable model training based on customer data. Customers are mostly concerned about their data, so this option is not feasible as currently structured. Even if it were dedicated for the customer and not used by others, it still does not align with compliance requirements because it remains an open model.
TJ
Owner at Go knowledge
Has good stability, but the process of creating models could be more user-friendly
The platform integrates well with other tools, especially Python, which we use to create models. These models can be deployed on mobile devices, which perfectly suits our requirements. It supports our AI-driven initiatives very well by producing AI models, which is its primary function. I recommend it for those seeking specialized scripting. However, it's important to consider other options as well. It is better suited for specialists in the field and is less user-friendly than general tools like Excel. I rate it overall at six out of ten. While it is a powerful tool, other software options are slightly simpler for training models.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Two aspects I appreciate are the turnaround time and ease of use. As it's a managed service, the quick turnaround is beneficial, and the simple interface makes it easy to work with. Performance and scalability are also strong points since you can scale as needed."
"Azure OpenAI is easy to use because the endpoints are created, and we just need to pass our parameters and info."
"The most crucial aspect is the conversational capability, where you can simply ask questions, and it provides answers based on your content and documents, particularly tailored to your specific environment."
"Azure OpenAI's main use case for me involves defining solutions for incident remediation where AI provides intelligence to solve problems, perform root cause analysis, or triage incidents or changes."
"Azure OpenAI is used as chat services, allowing me to replace human tasks with analytical capabilities."
"Azure's integration with OpenAI's GPT is beneficial as well, especially for text generation tasks."
"The product saves a lot of time."
"Its versatility makes it incredibly useful for technical problem-solving, content creation, data analytics, and more."
"What made TensorFlow so appealing to us is that you could run it on a cluster computer and on a mobile device."
"The most valuable feature of TensorFlow is deep learning. It is the best tool for deep learning in the market."
"It provides us with 35 features like patch normalization layers, and it is easy to implement using the Kras library when the Kaspersky flow is running behind it."
"Google is behind TensorFlow, and they provide excellent documentation. It's very thorough and very helpful."
"We haven't had any issues stability-wise or scalability-wise."
"TensorFlow has improved a lot in my company because it can do useful predictions, and if you can predict, you can optimize, and you can make your business from reactive to proactive."
"TensorFlow improves my organization because our clients get a lot of investment from their investors and we are progressively improving the products. Every six months we release new features."
"TensorFlow has benefitted us by enabling faster training and deployment."
 

Cons

"One area for improvement is providing more flexibility in configuration and connectivity with external tools."
"Azure could significantly benefit from including more LLM models apart from OpenAI, as I often need to switch clouds when a model doesn't meet my requirements."
"We are awaiting the new updates like multi-model capabilities."
"Sometimes, it gives answers in English, even when the request is in Polish."
"One major drawback of Azure OpenAI is its availability, as it's not consistently accessible for effective use."
"The fine-tuning of models with the use of Azure OpenAI is an area with certain shortcomings currently, and it can be considered for improvement in the future."
"I noticed there are no instructional videos or guides on the network portal for initial configurations. There is limited information available, and this is a concern for me. I would like to see more resources and guides to address these issues."
"In the next release, they could enhance the product's features for even greater usability and efficiency."
"I would love to have a user interface like a programming interface. You need to have a set of menus where you can put things together in a graphical interface. The complete automation of the integration of the modules would also be interesting. It’s more like plumbing as opposed to a fully automated environment."
"There are connection issues that interrupt the download needed for the data sets. We need to prepare them ourselves."
"I know this is out of the scope of TensorFlow, however, every time I've sent a request, I had to renew the model into RAM and they didn't make that prediction or inference. This makes the point for the request that much longer. If they could provide anything to help in this part, it will be very great."
"There are a lot of problems, such as integrating our custom code. In my experience model tuning has been a bit difficult to edit and tune the graph model for best performance. We have to go into the model but we do not have a model viewer for quick access."
"There are a lot of problems, such as integrating our custom code."
"What can be improved with TensorFlow is how it can mix in; how the JavaScript developers can use TensorFlow, as there's a huge gap currently."
"TensorFlow deep learning takes a lot of computation power. The more systems you can use, the easier it is. That's a good ability, if you can make a system run immediately at the same time on the same task, it's much faster rather than you having one system running which is slower. Running systems in parallel is a complex situation, but it can improve. There is a lot of work involved."
"Personally, I find it to be a bit too much AI-oriented."
 

Pricing and Cost Advice

"We started with monthly payments, but we plan to switch to yearly billing once we've stabilized our solution."
"The cost is pretty high. Even by US standards, you would find it high."
"While the product meets our business requirements well, I consider it relatively expensive, especially for individual users like myself."
"If you consider the long-term aspect of any project, Azure OpenAI is a costly solution."
"The platform offers a flexible pricing model which depends on the features and capabilities we utilize."
"The pricing is acceptable, and it's delivering good value for the results and outcomes we need."
"The cost structure depends on the volume of data processed and the computational resources required."
"Regarding pricing and licensing, it's a bit complex due to the minimum purchase requirement for PTO units. We're evaluating the best approach between PTE and pay-as-you-go models. Our organization is cautious about committing to PTE due to the fixed bandwidth reservation, while pay-as-you-go doesn't offer enough flexibility. We're discussing these matters with legal teams to ensure compliance and data security."
"TensorFlow is free."
"The solution is free."
"I rate TensorFlow's pricing a five out of ten."
"I am using the open-source version of TensorFlow and it is free."
"I think for learners to deploy a project, you can actually use TensorFlow for free. It's just amazing to have an open-source platform like TensorFlow to deploy your own project. Here in Russia no one really cares about licenses, as it is totally open source and free. My clients in the United States were also pleased to learn when they enquired, that licensing is free."
"It is open-source software. You don't have to pay all the big bucks like Azure and Databricks."
"We are using the free version."
"I did not require a license for this solution. It a free open-source solution."
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Top Industries

By visitors reading reviews
Outsourcing Company
9%
Computer Software Company
9%
Manufacturing Company
9%
Financial Services Firm
9%
Financial Services Firm
17%
Comms Service Provider
11%
Manufacturing Company
11%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise1
Large Enterprise19
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Azure OpenAI?
In terms of pricing for Azure OpenAI, I would rate it as average compared to Gemini. Currently, Gemini is becoming increasingly popular, which prompts leadership to consider a switch primarily due ...
What needs improvement with Azure OpenAI?
The customization option in Azure OpenAI is quite challenging because any customization must be done through the knowledge base since Azure OpenAI models cannot be trained. I must build a knowledge...
What is your primary use case for Azure OpenAI?
Azure OpenAI's main use case for me involves defining solutions for incident remediation where AI provides intelligence to solve problems, perform root cause analysis, or triage incidents or change...
What is your experience regarding pricing and costs for TensorFlow?
I am not familiar with the pricing setup cost and licensing.
What needs improvement with TensorFlow?
Providing more control by allowing users to build custom functions would make TensorFlow a better option. It currently offers inbuilt functions, however, having the ability to implement custom libr...
What is your primary use case for TensorFlow?
I've used TensorFlow for image classification tasks, object detection tasks, and OCR.
 

Overview

 

Sample Customers

Information Not Available
Airbnb, NVIDIA, Twitter, Google, Dropbox, Intel, SAP, eBay, Uber, Coca-Cola, Qualcomm
Find out what your peers are saying about Azure OpenAI vs. TensorFlow and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.