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Azure OpenAI vs TensorFlow comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure OpenAI
Ranking in AI Development Platforms
1st
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
TensorFlow
Ranking in AI Development Platforms
8th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the AI Development Platforms category, the mindshare of Azure OpenAI is 6.5%, down from 15.7% compared to the previous year. The mindshare of TensorFlow is 5.8%, up from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Development Platforms Market Share Distribution
ProductMarket Share (%)
Azure OpenAI6.5%
TensorFlow5.8%
Other87.7%
AI Development Platforms
 

Featured Reviews

RC
AI Engineering Manager at a tech vendor with 10,001+ employees
Empowerment in regulatory content generation marred by inconsistency and hallucination issues
While it is good, we sometimes encounter hallucination issues, which is a significant concern. We are changing the prompt and fine-tuning it, but we still face some inconsistent behavior. We have specific instructions and keep the temperature very low to avoid overly generative responses, ensuring we receive specific answers from the particular source document without deviation; however, the results can sometimes vary. The main issue with Azure OpenAI is the inconsistency in output. We have a set template instruction, and it should generate within those parameters without any creativity because it's meant for regulatory authoring documents. The business provides the template instructions, and it should generate accordingly. While we have different prompts for various needs, sometimes it generates the correct results, and sometimes it does not, leading to inconsistency. For stability, based on the current model I am using, I would rate Azure OpenAI a 7 due to the ongoing hallucination issues.
TJ
Owner at Go knowledge
Has good stability, but the process of creating models could be more user-friendly
The platform integrates well with other tools, especially Python, which we use to create models. These models can be deployed on mobile devices, which perfectly suits our requirements. It supports our AI-driven initiatives very well by producing AI models, which is its primary function. I recommend it for those seeking specialized scripting. However, it's important to consider other options as well. It is better suited for specialists in the field and is less user-friendly than general tools like Excel. I rate it overall at six out of ten. While it is a powerful tool, other software options are slightly simpler for training models.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Two aspects I appreciate are the turnaround time and ease of use. As it's a managed service, the quick turnaround is beneficial, and the simple interface makes it easy to work with. Performance and scalability are also strong points since you can scale as needed."
"It is easy to integrate and develop a solution. Most customers are concerned about the security of their data and how cost-effective it is. We have developed some methodologies so that our customers will not be charged too much for these OpenAI services but will still get the same kind of performance and results. It's all developed on Azure, so customers also see its benefit."
"The high precision of information extraction is the most valuable feature."
"Its versatility makes it incredibly useful for technical problem-solving, content creation, data analytics, and more."
"Azure OpenAI is used as chat services, allowing me to replace human tasks with analytical capabilities."
"Azure OpenAI has significantly reduced costs and increased efficiency in tasks such as aggressive testing of systems to avoid anomalies and trust issues."
"The product's initial setup phase was pretty easy."
"The document intelligence feature has significantly aided in our operations, facilitating the creation of descriptive content."
"It provides us with 35 features like patch normalization layers, and it is easy to implement using the Kras library when the Kaspersky flow is running behind it."
"The most valuable features are the frameworks and the functionality to work with different data, even when we have a certain quantity of data flowing."
"It is easy to use and learn."
"TensorFlow provides Insights into both data and machine learning strategies."
"What made TensorFlow so appealing to us is that you could run it on a cluster computer and on a mobile device."
"TensorFlow is an efficient product for building neural networks."
"I would rate the solution an eight out of ten. I am not a developer but more of an account manager. I can find what I want with TensorFlow. I haven’t contacted technical support for any issues. Since TensorFlow is vastly documented on the internet, I usually find some good websites where people exchange their views about the solution and apply that."
"Edge computing has some limited resources but TensorFlow has been improving in its features. It is a great tool for developers."
 

Cons

"I faced one issue with Azure OpenAI: My customer wanted more clarity on the pricing. They were not able to get proper answers from the documentation or the pricing calculator. I suggest that Microsoft maintain standardization in the pricing details published in the documentation and the pricing calculator."
"Our customers are worried about data management, ethical, and security issues."
"The solution's response is a bit slow sometimes."
"The product features themselves are fine. However, with Microsoft scaling the service so much, the support structure needs to keep pace. When solving complex issues, the process of interacting with Microsoft can be quite time-consuming."
"There is room for improvement in their support services."
"I would like to see in the future that Azure OpenAI brings non-OpenAI models into their service because they currently do not have independent models and follow the OpenAI roadmap."
"Since we don't train the model on our data, it's a struggle to ensure OpenAI answers questions exclusively from our data. During user testing, we found ways to make the system provide answers from outside sources."
"We encountered challenges related to question understanding."
"Enhancements could include increasing use cases and improving the accuracy of previously built models in TensorFlow. For instance, when we run certain models, the computing power of laptops becomes high."
"It would be nice to have more pre-trained models that we can utilize within layers. I utilize a Mac, and I am unable to utilize AMD GPUs. That's something that I would definitely be like to be able to access within TensorFlow since most of it is with CUDA ML. This only matters for local machines because, in Azure, you can just access any GPU you want from the cloud. It doesn't really matter, but the clients that I work with don't have cloud accounts, or they don't want to utilize that or spend the money. They all see it as too expensive and want to know what they can do on their local machines."
"We encountered version mismatch errors while using the product."
"JavaScript is a different thing and all the websites and web apps and all the mobile apps are built-in JavaScript. JavaScript is the core of that. However, TensorFlow is like a machine learning item. What can be improved with TensorFlow is how it can mix in how the JavaScript developers can use TensorFlow."
"I know this is out of the scope of TensorFlow, however, every time I've sent a request, I had to renew the model into RAM and they didn't make that prediction or inference. This makes the point for the request that much longer. If they could provide anything to help in this part, it will be very great."
"I would love to have a user interface like a programming interface. You need to have a set of menus where you can put things together in a graphical interface. The complete automation of the integration of the modules would also be interesting. It’s more like plumbing as opposed to a fully automated environment."
"It currently offers inbuilt functions, however, having the ability to implement custom libraries would enhance its usefulness for enterprise-level applications."
"There are a lot of problems, such as integrating our custom code. In my experience model tuning has been a bit difficult to edit and tune the graph model for best performance. We have to go into the model but we do not have a model viewer for quick access."
 

Pricing and Cost Advice

"While the product meets our business requirements well, I consider it relatively expensive, especially for individual users like myself."
"The cost is pretty high. Even by US standards, you would find it high."
"We started with monthly payments, but we plan to switch to yearly billing once we've stabilized our solution."
"The cost structure depends on the volume of data processed and the computational resources required."
"Cost-wise, the product's price is a bit on the higher side."
"If you consider the long-term aspect of any project, Azure OpenAI is a costly solution."
"The licensing is interaction-based, meaning transactional. It's reasonably priced for now."
"The solution's pricing is normal worldwide but expensive in Turkey because Turkey's currency is different."
"We are using the free version."
"I rate TensorFlow's pricing a five out of ten."
"I think for learners to deploy a project, you can actually use TensorFlow for free. It's just amazing to have an open-source platform like TensorFlow to deploy your own project. Here in Russia no one really cares about licenses, as it is totally open source and free. My clients in the United States were also pleased to learn when they enquired, that licensing is free."
"TensorFlow is free."
"I did not require a license for this solution. It a free open-source solution."
"The solution is free."
"It is open-source software. You don't have to pay all the big bucks like Azure and Databricks."
"I am using the open-source version of TensorFlow and it is free."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
10%
Government
5%
Manufacturing Company
14%
Computer Software Company
9%
University
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise1
Large Enterprise19
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What do you like most about Azure OpenAI?
The product is easy to integrate with our IT workflow.
What is your experience regarding pricing and costs for Azure OpenAI?
In terms of pricing for Azure OpenAI, I would rate it as average compared to Gemini. Currently, Gemini is becoming increasingly popular, which prompts leadership to consider a switch primarily due ...
What needs improvement with Azure OpenAI?
I have not thought about how Azure OpenAI can be improved. I have not explored AI model customization in Azure OpenAI, but it's not a very common use case to do model customization. There are certa...
What is your experience regarding pricing and costs for TensorFlow?
I am not familiar with the pricing setup cost and licensing.
What needs improvement with TensorFlow?
Providing more control by allowing users to build custom functions would make TensorFlow a better option. It currently offers inbuilt functions, however, having the ability to implement custom libr...
What is your primary use case for TensorFlow?
I've used TensorFlow for image classification tasks, object detection tasks, and OCR.
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Airbnb, NVIDIA, Twitter, Google, Dropbox, Intel, SAP, eBay, Uber, Coca-Cola, Qualcomm
Find out what your peers are saying about Azure OpenAI vs. TensorFlow and other solutions. Updated: December 2025.
880,745 professionals have used our research since 2012.