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Azure OpenAI vs TensorFlow comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure OpenAI
Ranking in AI Development Platforms
2nd
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
36
Ranking in other categories
No ranking in other categories
TensorFlow
Ranking in AI Development Platforms
8th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the AI Development Platforms category, the mindshare of Azure OpenAI is 7.2%, down from 9.9% compared to the previous year. The mindshare of TensorFlow is 3.3%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Development Platforms Mindshare Distribution
ProductMindshare (%)
Azure OpenAI7.2%
TensorFlow3.3%
Other89.5%
AI Development Platforms
 

Featured Reviews

MA
Consultant/Owner at Transc byte
Intelligent incident remediation has improved and medical summaries are generated automatically
The customization option in Azure OpenAI is quite challenging because any customization must be done through the knowledge base since Azure OpenAI models cannot be trained. I must build a knowledge base and feed it so that it will learn from that knowledge base. This differs from other local LLMs that I can train directly. For integration of Azure OpenAI with other Azure services, I would rate it five out of ten because it is an open Azure product and integrations work well with Azure services. However, when it comes to services outside of Azure, integration is quite difficult and requires more exploration. It is not as convenient. The point for improvement is integration with third-party services, which has a gap that needs addressing. Regarding other points for improvement for Azure OpenAI, Azure OpenAI is performing well overall, but I believe their models should offer local dedicated models for customers. All data sent to the current models goes to public models. Azure OpenAI should provide solutions to deliver local dedicated models for customers and should enable model training based on customer data. Customers are mostly concerned about their data, so this option is not feasible as currently structured. Even if it were dedicated for the customer and not used by others, it still does not align with compliance requirements because it remains an open model.
TJ
Owner at Go knowledge
Has good stability, but the process of creating models could be more user-friendly
The platform integrates well with other tools, especially Python, which we use to create models. These models can be deployed on mobile devices, which perfectly suits our requirements. It supports our AI-driven initiatives very well by producing AI models, which is its primary function. I recommend it for those seeking specialized scripting. However, it's important to consider other options as well. It is better suited for specialists in the field and is less user-friendly than general tools like Excel. I rate it overall at six out of ten. While it is a powerful tool, other software options are slightly simpler for training models.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its versatility makes it incredibly useful for technical problem-solving, content creation, data analytics, and more."
"The most valuable features include analyzing comments and preparing requests for customers, making emails easier and faster."
"We can use the solution to implement our tasks and models quickly."
"GPT was useful for our projects."
"The solution has a very drag-and-drop environment. Instead of coding something from scratch or understanding any concept in extensive depth before deployment, this is good. Plus, they have an auto dataset, which means you can choose any dataset they have instead of providing your own. So that's also pretty nice."
"OpenAI integrates seamlessly with the broader Microsoft Azure ecosystem, and that provides synergies with the other solutions. This integration makes it much easier to build solutions."
"The Azure platform integrates seamlessly with Databricks and all other Azure-related tools such as Power BI."
"Its ability to understand and respond well to queries, including language translation for clients, is beneficial."
"The most valuable feature of TensorFlow is deep learning. It is the best tool for deep learning in the market."
"Edge computing has some limited resources but TensorFlow has been improving in its features. It is a great tool for developers."
"Optimization is very good in TensorFlow. There are many opportunities to do hyper-parameter training."
"TensorFlow is an efficient product for building neural networks."
"Our clients were not aware they were using TensorFlow, so that aspect was transparent. I think we personally chose TensorFlow because it provided us with more of the end-to-end package that you can use for all the steps regarding billing and our models. So basically data processing, training the model, evaluating the model, updating the model, deploying the model and all of these steps without having to change to a new environment."
"The most valuable features are the frameworks and the functionality to work with different data, even when we have a certain quantity of data flowing."
"I would rate the solution an eight out of ten. I am not a developer but more of an account manager. I can find what I want with TensorFlow. I haven’t contacted technical support for any issues. Since TensorFlow is vastly documented on the internet, I usually find some good websites where people exchange their views about the solution and apply that."
"We haven't had any issues stability-wise or scalability-wise."
 

Cons

"I faced one issue with Azure OpenAI: My customer wanted more clarity on the pricing. They were not able to get proper answers from the documentation or the pricing calculator. I suggest that Microsoft maintain standardization in the pricing details published in the documentation and the pricing calculator."
"Azure OpenAI is not available in all regions, and its technical support should be improved."
"The dialogue manager needs to be improved."
"The UI could be a little easier."
"One area for improvement is providing more flexibility in configuration and connectivity with external tools."
"There are no available updates of information that are currently provided."
"Azure could significantly benefit from including more LLM models apart from OpenAI, as I often need to switch clouds when a model doesn't meet my requirements."
"I would like to see in the future that Azure OpenAI brings non-OpenAI models into their service because they currently do not have independent models and follow the OpenAI roadmap."
"TensorFlow deep learning takes a lot of computation power."
"JavaScript is a different thing and all the websites and web apps and all the mobile apps are built-in JavaScript. JavaScript is the core of that. However, TensorFlow is like a machine learning item. What can be improved with TensorFlow is how it can mix in how the JavaScript developers can use TensorFlow."
"I utilize a Mac, and I am unable to utilize AMD GPUs."
"It would be nice if the solution was in Hungarian. I would like more Hungarian NAT models."
"What can be improved with TensorFlow is how it can mix in; how the JavaScript developers can use TensorFlow, as there's a huge gap currently."
"I would love to have a user interface like a programming interface. You need to have a set of menus where you can put things together in a graphical interface. The complete automation of the integration of the modules would also be interesting. It’s more like plumbing as opposed to a fully automated environment."
"In terms of improvement, we always look for ways they can optimize the model, accelerate the speed and the accuracy, and how can we optimize with our different techniques. There are various techniques available in TensorFlow. Maintaining accuracy is an area they should work on."
"I know this is out of the scope of TensorFlow, however, every time I've sent a request, I had to renew the model into RAM and they didn't make that prediction or inference. This makes the point for the request that much longer. If they could provide anything to help in this part, it will be very great."
 

Pricing and Cost Advice

"The cost is pretty high. Even by US standards, you would find it high."
"The cost structure depends on the volume of data processed and the computational resources required."
"The licensing is interaction-based, meaning transactional. It's reasonably priced for now."
"According to the negotiations taking place and the contract, there is a need to make either monthly or yearly payments to use the solution."
"It's a token-based system, so you pay per token used by the model."
"The platform offers a flexible pricing model which depends on the features and capabilities we utilize."
"The cost is quite high and fixed."
"The tool costs around 20 dollars a month."
"TensorFlow is free."
"I rate TensorFlow's pricing a five out of ten."
"It is open-source software. You don't have to pay all the big bucks like Azure and Databricks."
"We are using the free version."
"I think for learners to deploy a project, you can actually use TensorFlow for free. It's just amazing to have an open-source platform like TensorFlow to deploy your own project. Here in Russia no one really cares about licenses, as it is totally open source and free. My clients in the United States were also pleased to learn when they enquired, that licensing is free."
"The solution is free."
"I am using the open-source version of TensorFlow and it is free."
"I did not require a license for this solution. It a free open-source solution."
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Financial Services Firm
9%
Outsourcing Company
9%
Manufacturing Company
9%
Financial Services Firm
14%
Manufacturing Company
11%
Comms Service Provider
10%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise1
Large Enterprise19
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Azure OpenAI?
In terms of pricing for Azure OpenAI, I would rate it as average compared to Gemini. Currently, Gemini is becoming increasingly popular, which prompts leadership to consider a switch primarily due ...
What needs improvement with Azure OpenAI?
The customization option in Azure OpenAI is quite challenging because any customization must be done through the knowledge base since Azure OpenAI models cannot be trained. I must build a knowledge...
What is your primary use case for Azure OpenAI?
Azure OpenAI's main use case for me involves defining solutions for incident remediation where AI provides intelligence to solve problems, perform root cause analysis, or triage incidents or change...
What is your experience regarding pricing and costs for TensorFlow?
I am not familiar with the pricing setup cost and licensing.
What needs improvement with TensorFlow?
Providing more control by allowing users to build custom functions would make TensorFlow a better option. It currently offers inbuilt functions, however, having the ability to implement custom libr...
What is your primary use case for TensorFlow?
I've used TensorFlow for image classification tasks, object detection tasks, and OCR.
 

Overview

 

Sample Customers

Information Not Available
Airbnb, NVIDIA, Twitter, Google, Dropbox, Intel, SAP, eBay, Uber, Coca-Cola, Qualcomm
Find out what your peers are saying about Azure OpenAI vs. TensorFlow and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.