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Azure OpenAI vs TensorFlow comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure OpenAI
Ranking in AI Development Platforms
1st
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
TensorFlow
Ranking in AI Development Platforms
7th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the AI Development Platforms category, the mindshare of Azure OpenAI is 9.4%, down from 18.1% compared to the previous year. The mindshare of TensorFlow is 6.6%, up from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Development Platforms Market Share Distribution
ProductMarket Share (%)
Azure OpenAI9.4%
TensorFlow6.6%
Other84.0%
AI Development Platforms
 

Featured Reviews

Rafael Keller - PeerSpot reviewer
Creates effective scheduling agents with responsive AI capabilities
I am using it to create agents to schedule appointments for clinics and professionals in general. It serves both small and major companies. The primary use case involves creating agents Its ability to understand and respond well to queries, including language translation for clients, is…
Dan Bryant - PeerSpot reviewer
A strong solution for providing insight into machine learning strategies
I'm not a professional with machine learning. Early on, I was working with data scientists and built a platform for some old-school data scientists to turn around their models faster, and they were focused on electric prices. Based on that experience and my understanding of our value, I'm researching all the machine learning tools. I realized I would have to be a specialist in any of them, and my main skillset is in systems engineering and data engines. I look forward to being an analytics specialist. In real life, I would be better off hiring a professional because when I decide which tool I want to use for what job, I could hire that professional. They would be valuable to me across the whole of what we do. It's kinda of what I do when I build hardware and new products or do version upgrades. I hire a team just for production that are experts in their particular field, so I get production-quality pieces. At that point, my internal team can add the necessary analytics or automation. Hopefully, anyone getting the solution already knows what they will use it for. If they're starting from scratch, I strongly recommend hiring a consultant. I rate TensorFlow an eight out of ten because, for my intents and purposes, I don't know what else one can use to get into the machine learning game if you're going to export models.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its ability to understand and respond well to queries, including language translation for clients, is beneficial."
"Generative AI or GenAI seems to be the best part of the solution."
"It's very easy to set up and easy to use; there is no issue with that."
"Its versatility makes it incredibly useful for technical problem-solving, content creation, data analytics, and more."
"OpenAI integrates seamlessly with the broader Microsoft Azure ecosystem, and that provides synergies with the other solutions. This integration makes it much easier to build solutions."
"The product saves a lot of time."
"The most crucial aspect is the conversational capability, where you can simply ask questions, and it provides answers based on your content and documents, particularly tailored to your specific environment."
"It's very powerful. It allows users to query our documents using natural language and receive answers in the same way. This makes our product information much more accessible than traditional keyword-based search."
"Edge computing has some limited resources but TensorFlow has been improving in its features. It is a great tool for developers."
"Optimization is very good in TensorFlow. There are many opportunities to do hyper-parameter training."
"The available documentation is extensive and helpful."
"Google is behind TensorFlow, and they provide excellent documentation. It's very thorough and very helpful."
"TensorFlow is an efficient product for building neural networks."
"TensorFlow improves my organization because our clients get a lot of investment from their investors and we are progressively improving the products. Every six months we release new features."
"It is also totally Open-Source and free. Open-source applications are not good usually. but TensorFlow actually changed my view about it and I thought, "Look, Oh my God. This is an open-source application and it's as good as it could be." I learned that TensorFlow, by sharing their own knowledge and their own platform with other developers, it improved the lives of many people around the globe."
"TensorFlow is a framework that makes it really easy to use for deep learning."
 

Cons

"Azure needs to work on its own model development and improve the integration of voice-to-text services, particularly for right-to-left languages such as Arabic and Urdu. The accuracy in these languages requires improvement."
"Maybe with the next release, the response will be more precise and more human-like."
"There are no available updates of information that are currently provided."
"I have found the tool unreliable in certain use cases. I aim to enhance the system's latency, particularly in responding to calls. Occasionally, calls don't respond, so I want to improve reliability."
"The product features themselves are fine. However, with Microsoft scaling the service so much, the support structure needs to keep pace. When solving complex issues, the process of interacting with Microsoft can be quite time-consuming."
"One major drawback of Azure OpenAI is its availability, as it's not consistently accessible for effective use."
"Azure OpenAI should use more specific sources like academic articles because sometimes the source can't be found."
"The main issue with Azure OpenAI is the inconsistency in output. We have a set template instruction, and it should generate within those parameters without any creativity because it's meant for regulatory authoring documents."
"I would love to have a user interface like a programming interface. You need to have a set of menus where you can put things together in a graphical interface. The complete automation of the integration of the modules would also be interesting. It’s more like plumbing as opposed to a fully automated environment."
"It doesn't allow for fast the proto-typing. So usually when we do proto-typing we will start with PyTorch and then once we have a good model that we trust, we convert it into TensorFlow. So definitely, TensorFlow is not very flexible."
"I know this is out of the scope of TensorFlow, however, every time I've sent a request, I had to renew the model into RAM and they didn't make that prediction or inference. This makes the point for the request that much longer. If they could provide anything to help in this part, it will be very great."
"It would be nice if the solution was in Hungarian. I would like more Hungarian NAT models."
"It would be cool if TensorFlow could make it easier for companies like us to program for running it across different hyperscalers."
"There are a lot of problems, such as integrating our custom code. In my experience model tuning has been a bit difficult to edit and tune the graph model for best performance. We have to go into the model but we do not have a model viewer for quick access."
"It would be nice to have more pre-trained models that we can utilize within layers. I utilize a Mac, and I am unable to utilize AMD GPUs. That's something that I would definitely be like to be able to access within TensorFlow since most of it is with CUDA ML. This only matters for local machines because, in Azure, you can just access any GPU you want from the cloud. It doesn't really matter, but the clients that I work with don't have cloud accounts, or they don't want to utilize that or spend the money. They all see it as too expensive and want to know what they can do on their local machines."
"TensorFlow deep learning takes a lot of computation power. The more systems you can use, the easier it is. That's a good ability, if you can make a system run immediately at the same time on the same task, it's much faster rather than you having one system running which is slower. Running systems in parallel is a complex situation, but it can improve. There is a lot of work involved."
 

Pricing and Cost Advice

"The tool costs around 20 dollars a month."
"I rate the product pricing six out of ten."
"According to the negotiations taking place and the contract, there is a need to make either monthly or yearly payments to use the solution."
"The solution's pricing is normal worldwide but expensive in Turkey because Turkey's currency is different."
"The cost is quite high and fixed."
"I'm uncertain about the licensing, specifically the pricing. This falls under the purview of other teams, particularly the sales teams. I am not informed about the pricing details."
"The platform offers a flexible pricing model which depends on the features and capabilities we utilize."
"We started with monthly payments, but we plan to switch to yearly billing once we've stabilized our solution."
"I think for learners to deploy a project, you can actually use TensorFlow for free. It's just amazing to have an open-source platform like TensorFlow to deploy your own project. Here in Russia no one really cares about licenses, as it is totally open source and free. My clients in the United States were also pleased to learn when they enquired, that licensing is free."
"The solution is free."
"I did not require a license for this solution. It a free open-source solution."
"I am using the open-source version of TensorFlow and it is free."
"We are using the free version."
"TensorFlow is free."
"It is open-source software. You don't have to pay all the big bucks like Azure and Databricks."
"I rate TensorFlow's pricing a five out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
10%
Educational Organization
5%
Manufacturing Company
14%
Computer Software Company
11%
Financial Services Firm
9%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise1
Large Enterprise19
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What do you like most about Azure OpenAI?
The product is easy to integrate with our IT workflow.
What is your experience regarding pricing and costs for Azure OpenAI?
In terms of pricing for Azure OpenAI, I would rate it as average compared to Gemini. Currently, Gemini is becoming increasingly popular, which prompts leadership to consider a switch primarily due ...
What needs improvement with Azure OpenAI?
While it is good, we sometimes encounter hallucination issues, which is a significant concern. We are changing the prompt and fine-tuning it, but we still face some inconsistent behavior. We have s...
What do you like most about TensorFlow?
It empowers us to seamlessly create and deploy machine learning models, offering a versatile solution for implementing sophisticated environments and various types of AI solutions.
What is your experience regarding pricing and costs for TensorFlow?
I am not familiar with the pricing setup cost and licensing.
What needs improvement with TensorFlow?
Providing more control by allowing users to build custom functions would make TensorFlow a better option. It currently offers inbuilt functions, however, having the ability to implement custom libr...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Airbnb, NVIDIA, Twitter, Google, Dropbox, Intel, SAP, eBay, Uber, Coca-Cola, Qualcomm
Find out what your peers are saying about Azure OpenAI vs. TensorFlow and other solutions. Updated: September 2025.
872,706 professionals have used our research since 2012.