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Azure OpenAI vs TensorFlow comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure OpenAI
Ranking in AI Development Platforms
2nd
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
36
Ranking in other categories
No ranking in other categories
TensorFlow
Ranking in AI Development Platforms
8th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the AI Development Platforms category, the mindshare of Azure OpenAI is 7.5%, down from 8.7% compared to the previous year. The mindshare of TensorFlow is 2.8%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Development Platforms Mindshare Distribution
ProductMindshare (%)
Azure OpenAI7.5%
TensorFlow2.8%
Other89.7%
AI Development Platforms
 

Featured Reviews

MA
Consultant/Owner at Transc byte
Intelligent incident remediation has improved and medical summaries are generated automatically
The customization option in Azure OpenAI is quite challenging because any customization must be done through the knowledge base since Azure OpenAI models cannot be trained. I must build a knowledge base and feed it so that it will learn from that knowledge base. This differs from other local LLMs that I can train directly. For integration of Azure OpenAI with other Azure services, I would rate it five out of ten because it is an open Azure product and integrations work well with Azure services. However, when it comes to services outside of Azure, integration is quite difficult and requires more exploration. It is not as convenient. The point for improvement is integration with third-party services, which has a gap that needs addressing. Regarding other points for improvement for Azure OpenAI, Azure OpenAI is performing well overall, but I believe their models should offer local dedicated models for customers. All data sent to the current models goes to public models. Azure OpenAI should provide solutions to deliver local dedicated models for customers and should enable model training based on customer data. Customers are mostly concerned about their data, so this option is not feasible as currently structured. Even if it were dedicated for the customer and not used by others, it still does not align with compliance requirements because it remains an open model.
TJ
Owner at Go knowledge
Has good stability, but the process of creating models could be more user-friendly
The platform integrates well with other tools, especially Python, which we use to create models. These models can be deployed on mobile devices, which perfectly suits our requirements. It supports our AI-driven initiatives very well by producing AI models, which is its primary function. I recommend it for those seeking specialized scripting. However, it's important to consider other options as well. It is better suited for specialists in the field and is less user-friendly than general tools like Excel. I rate it overall at six out of ten. While it is a powerful tool, other software options are slightly simpler for training models.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Generative AI or GenAI seems to be the best part of the solution."
"OpenAI integrates seamlessly with the broader Microsoft Azure ecosystem, and that provides synergies with the other solutions. This integration makes it much easier to build solutions."
"The high precision of information extraction is the most valuable feature."
"The most valuable feature of Azure OpenAI stems from the GPT-3.5 models it provides to its users."
"Azure OpenAI is useful for benchmarking products."
"We can use the solution to implement our tasks and models quickly."
"The AI search functionality is particularly effective, as it creates summaries from data."
"The document intelligence feature has significantly aided in our operations, facilitating the creation of descriptive content."
"Our clients were not aware they were using TensorFlow, so that aspect was transparent. I think we personally chose TensorFlow because it provided us with more of the end-to-end package that you can use for all the steps regarding billing and our models. So basically data processing, training the model, evaluating the model, updating the model, deploying the model and all of these steps without having to change to a new environment."
"Optimization is very good in TensorFlow. There are many opportunities to do hyper-parameter training."
"It provides us with 35 features like patch normalization layers, and it is easy to implement using the Kras library when the Kaspersky flow is running behind it."
"TensorFlow has improved a lot in my company because it can do useful predictions, and if you can predict, you can optimize, and you can make your business from reactive to proactive."
"The most valuable feature of TensorFlow is deep learning. It is the best tool for deep learning in the market."
"Edge computing has some limited resources but TensorFlow has been improving in its features. It is a great tool for developers."
"It's got quite a big community, which is useful."
"I would rate the solution an eight out of ten. I am not a developer but more of an account manager. I can find what I want with TensorFlow. I haven’t contacted technical support for any issues. Since TensorFlow is vastly documented on the internet, I usually find some good websites where people exchange their views about the solution and apply that."
 

Cons

"I noticed there are no instructional videos or guides on the network portal for initial configurations. There is limited information available, and this is a concern for me. I would like to see more resources and guides to address these issues."
"Since we don't train the model on our data, it's a struggle to ensure OpenAI answers questions exclusively from our data. During user testing, we found ways to make the system provide answers from outside sources."
"One major drawback of Azure OpenAI is its availability, as it's not consistently accessible for effective use."
"The main issue with Azure OpenAI is the inconsistency in output. We have a set template instruction, and it should generate within those parameters without any creativity because it's meant for regulatory authoring documents."
"There are no available updates of information that are currently provided."
"The UI could be a little easier."
"Azure OpenAI is not available in all regions, and its technical support should be improved."
"Azure OpenAI is not an optimized tool yet, making it one of its shortcomings where improvements are required."
"It doesn't allow for fast the proto-typing. So usually when we do proto-typing we will start with PyTorch and then once we have a good model that we trust, we convert it into TensorFlow. So definitely, TensorFlow is not very flexible."
"There are a lot of problems, such as integrating our custom code."
"In terms of improvement, we always look for ways they can optimize the model, accelerate the speed and the accuracy, and how can we optimize with our different techniques. There are various techniques available in TensorFlow. Maintaining accuracy is an area they should work on."
"What can be improved with TensorFlow is how it can mix in; how the JavaScript developers can use TensorFlow, as there's a huge gap currently."
"Personally, I find it to be a bit too much AI-oriented."
"I utilize a Mac, and I am unable to utilize AMD GPUs."
"There are a lot of problems, such as integrating our custom code. In my experience model tuning has been a bit difficult to edit and tune the graph model for best performance. We have to go into the model but we do not have a model viewer for quick access."
"JavaScript is a different thing and all the websites and web apps and all the mobile apps are built-in JavaScript. JavaScript is the core of that. However, TensorFlow is like a machine learning item. What can be improved with TensorFlow is how it can mix in how the JavaScript developers can use TensorFlow."
 

Pricing and Cost Advice

"The cost is pretty high. Even by US standards, you would find it high."
"While the product meets our business requirements well, I consider it relatively expensive, especially for individual users like myself."
"We started with monthly payments, but we plan to switch to yearly billing once we've stabilized our solution."
"I rate the product pricing six out of ten."
"The cost is quite high and fixed."
"The licensing is interaction-based, meaning transactional. It's reasonably priced for now."
"If you consider the long-term aspect of any project, Azure OpenAI is a costly solution."
"Azure OpenAI is a bit more expensive than other services."
"I rate TensorFlow's pricing a five out of ten."
"The solution is free."
"It is open-source software. You don't have to pay all the big bucks like Azure and Databricks."
"TensorFlow is free."
"We are using the free version."
"I think for learners to deploy a project, you can actually use TensorFlow for free. It's just amazing to have an open-source platform like TensorFlow to deploy your own project. Here in Russia no one really cares about licenses, as it is totally open source and free. My clients in the United States were also pleased to learn when they enquired, that licensing is free."
"I did not require a license for this solution. It a free open-source solution."
"I am using the open-source version of TensorFlow and it is free."
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Top Industries

By visitors reading reviews
Outsourcing Company
9%
Computer Software Company
9%
Manufacturing Company
9%
Financial Services Firm
9%
Financial Services Firm
17%
Comms Service Provider
11%
Manufacturing Company
11%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise1
Large Enterprise19
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Azure OpenAI?
In terms of pricing for Azure OpenAI, I would rate it as average compared to Gemini. Currently, Gemini is becoming increasingly popular, which prompts leadership to consider a switch primarily due ...
What needs improvement with Azure OpenAI?
The customization option in Azure OpenAI is quite challenging because any customization must be done through the knowledge base since Azure OpenAI models cannot be trained. I must build a knowledge...
What is your primary use case for Azure OpenAI?
Azure OpenAI's main use case for me involves defining solutions for incident remediation where AI provides intelligence to solve problems, perform root cause analysis, or triage incidents or change...
What is your experience regarding pricing and costs for TensorFlow?
I am not familiar with the pricing setup cost and licensing.
What needs improvement with TensorFlow?
Providing more control by allowing users to build custom functions would make TensorFlow a better option. It currently offers inbuilt functions, however, having the ability to implement custom libr...
What is your primary use case for TensorFlow?
I've used TensorFlow for image classification tasks, object detection tasks, and OCR.
 

Overview

 

Sample Customers

Information Not Available
Airbnb, NVIDIA, Twitter, Google, Dropbox, Intel, SAP, eBay, Uber, Coca-Cola, Qualcomm
Find out what your peers are saying about Azure OpenAI vs. TensorFlow and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.