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Azure OpenAI vs OpenVINO comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure OpenAI
Ranking in AI Development Platforms
2nd
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
36
Ranking in other categories
No ranking in other categories
OpenVINO
Ranking in AI Development Platforms
13th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the AI Development Platforms category, the mindshare of Azure OpenAI is 6.8%, down from 11.6% compared to the previous year. The mindshare of OpenVINO is 1.7%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Development Platforms Mindshare Distribution
ProductMindshare (%)
Azure OpenAI6.8%
OpenVINO1.7%
Other91.5%
AI Development Platforms
 

Featured Reviews

RC
AI Engineering Manager at a tech vendor with 10,001+ employees
Empowerment in regulatory content generation marred by inconsistency and hallucination issues
While it is good, we sometimes encounter hallucination issues, which is a significant concern. We are changing the prompt and fine-tuning it, but we still face some inconsistent behavior. We have specific instructions and keep the temperature very low to avoid overly generative responses, ensuring we receive specific answers from the particular source document without deviation; however, the results can sometimes vary. The main issue with Azure OpenAI is the inconsistency in output. We have a set template instruction, and it should generate within those parameters without any creativity because it's meant for regulatory authoring documents. The business provides the template instructions, and it should generate accordingly. While we have different prompts for various needs, sometimes it generates the correct results, and sometimes it does not, leading to inconsistency. For stability, based on the current model I am using, I would rate Azure OpenAI a 7 due to the ongoing hallucination issues.
JH
Senior Data Scientist /Ai Engineer at Zantaz Data Resources
Empowers cost-effective model deployment on widely accessible hardware while needing cross-platform enhancements
What could be improved in OpenVINO is making the product more cross-platform. I know they are working with third-party plugins to extend the toolkit, and in this way, I can use it with NVIDIA GPUs or with other hardware because now it's primarily working in all Intel hardware. CPU, GPUs, TPUs, but only from Intel. If they make more cross-platform functionality, it would be great. It's difficult to make it work faster than the NVIDIA toolkit in their own GPUs. At least having the possibility and making it work faster than now in other hardware that is not from Intel provided would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our clients are interested in building knowledge bases, particularly in child welfare. In this domain, we focus on supporting caseworkers by compiling and organizing relevant information. This information is then stored in a database using a query. The database generates summaries and reminders for specific actions and even facilitates sending emails to parents or other relevant parties. The system's complexity is tailored to the specific needs of child welfare cases. Additionally, we're exploring opportunities to assist a healthcare organization. Specifically, we're working on streamlining the process of filling out forms required for insurance claims. This effort aims to ensure that hospitals can receive funding or payment for the care they provide."
"Azure OpenAI's main use case for me involves defining solutions for incident remediation where AI provides intelligence to solve problems, perform root cause analysis, or triage incidents or changes."
"Its versatility makes it incredibly useful for technical problem-solving, content creation, data analytics, and more."
"The most valuable feature of Azure OpenAI stems from the GPT-3.5 models it provides to its users."
"It's very powerful. It allows users to query our documents using natural language and receive answers in the same way. This makes our product information much more accessible than traditional keyword-based search."
"Azure OpenAI is easy to use because the endpoints are created, and we just need to pass our parameters and info."
"Azure OpenAI is very easy to use instead of AWS services."
"Azure OpenAI is used as chat services, allowing me to replace human tasks with analytical capabilities."
"The features for model comparison, the feature for model testing, evaluation, and deployment are very nice, and it can work almost with all the models."
"The inferencing and processing capabilities are quite beneficial for our requirements."
"The runtime of OpenVINO is highly valuable for running different computer vision models."
"Intel's support team is very good."
"The initial setup is quite simple."
"One positive aspect about OpenVINO is that it supports more frameworks than the Google Coral TPU."
"Compared to Jetson Nano or Jetson TX2, or Jetson Xavier, OpenVINO is a much more cost-effective solution."
"The solution's ability to stream data directly from camera inputs is the most valuable aspect for us."
 

Cons

"The product features themselves are fine. However, with Microsoft scaling the service so much, the support structure needs to keep pace. When solving complex issues, the process of interacting with Microsoft can be quite time-consuming."
"There could be an ability to generate visual data, such as architecture diagrams."
"I faced one issue with Azure OpenAI: My customer wanted more clarity on the pricing. They were not able to get proper answers from the documentation or the pricing calculator. I suggest that Microsoft maintain standardization in the pricing details published in the documentation and the pricing calculator."
"The product must improve its dashboards."
"Azure OpenAI should use more specific sources like academic articles because sometimes the source can't be found."
"The solution needs to accommodate smaller companies."
"I would like to see in the future that Azure OpenAI brings non-OpenAI models into their service because they currently do not have independent models and follow the OpenAI roadmap."
"I have found the tool unreliable in certain use cases. I aim to enhance the system's latency, particularly in responding to calls. Occasionally, calls don't respond, so I want to improve reliability."
"I think that it's not properly designed for scalability. It's designed for other purposes, specifically to be able to use Intel hardware and run inference using generative models or deep learning models in Intel hardware."
"I couldn't get it to run on my Raspberry Pi 4 because the software packages to download were no longer available."
"At this point, the product could probably just use a greater integration with more machine learning model tools."
"Scalability is a challenge with OpenVINO, particularly when I try to connect multiple streams of input or run multiple edge devices consecutively."
"It would be great if OpenVINO could convert new models into its format more quickly."
"The model optimization is a little bit slow — it could be improved."
"It has some disadvantages because when you're working with very complex models, neural networks, if OpenVINO cannot convert them automatically and you have to do a custom layer and later add it to the model, it is difficult."
 

Pricing and Cost Advice

"It's a token-based system, so you pay per token used by the model."
"Cost-wise, the product's price is a bit on the higher side."
"While the product meets our business requirements well, I consider it relatively expensive, especially for individual users like myself."
"The tool costs around 20 dollars a month."
"The licensing is interaction-based, meaning transactional. It's reasonably priced for now."
"The solution's pricing depends on the services you will deploy."
"We started with monthly payments, but we plan to switch to yearly billing once we've stabilized our solution."
"The solution's pricing is normal worldwide but expensive in Turkey because Turkey's currency is different."
"We didn't have to pay for any licensing with Intel OpenVINO. Everything is available on their site and easily downloadable for free."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
10%
Comms Service Provider
7%
Manufacturing Company
26%
Comms Service Provider
10%
Financial Services Firm
10%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise1
Large Enterprise19
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Azure OpenAI?
In terms of pricing for Azure OpenAI, I would rate it as average compared to Gemini. Currently, Gemini is becoming increasingly popular, which prompts leadership to consider a switch primarily due ...
What needs improvement with Azure OpenAI?
The customization option in Azure OpenAI is quite challenging because any customization must be done through the knowledge base since Azure OpenAI models cannot be trained. I must build a knowledge...
What is your primary use case for Azure OpenAI?
Azure OpenAI's main use case for me involves defining solutions for incident remediation where AI provides intelligence to solve problems, perform root cause analysis, or triage incidents or change...
What needs improvement with OpenVINO?
I have heard good things about OpenVINO. It doesn't consume much current for external GPU usage. However, it has some downsides because I couldn't get it to run on my Raspberry Pi 4. While not spec...
What is your primary use case for OpenVINO?
I wanted to use OpenVINO for my Raspberry Pi to analyze my sleep with a night vision camera and to improve GPU performance on my Raspberry Pi. I would have used OpenVINO's Model Optimizer feature t...
 

Overview

Find out what your peers are saying about Azure OpenAI vs. OpenVINO and other solutions. Updated: June 2026.
902,270 professionals have used our research since 2012.