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Azure OpenAI vs Google Cloud AI Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure OpenAI
Ranking in AI Development Platforms
1st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
33
Ranking in other categories
No ranking in other categories
Google Cloud AI Platform
Ranking in AI Development Platforms
8th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the AI Development Platforms category, the mindshare of Azure OpenAI is 11.6%, down from 20.5% compared to the previous year. The mindshare of Google Cloud AI Platform is 3.9%, down from 6.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Development Platforms
 

Featured Reviews

Viswanath Barenkala - PeerSpot reviewer
Offers tools to moderate generated content and guidance to safely design applications, but it is not consistently accessible
Instead of a feature, the GPT-4 model has been most beneficial for automating tasks. We transitioned from GPT-3.5 to GPT-4 and actively use it. However, we face limitations due to geographic availability, subscription constraints, and rate limiting, which we are currently negotiating and working towards optimizing. While we haven't formally benchmarked Azure OpenAI's language understanding against industry standards, we find it performs well about 70-80% of the time. Occasionally, we need to refine our queries and adapt our systems accordingly to improve accuracy and effectiveness.
HaiPham - PeerSpot reviewer
Helps with text extraction from images and has a straightforward setup process
We use Google Cloud AI Platform to extract text from images, such as forms.  The platform's Google Vision API is particularly valuable. It helps with text extraction from images.  Improvements in text extraction accuracy and pricing adjustments would be helpful. The solution is stable.  We have…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its versatility makes it incredibly useful for technical problem-solving, content creation, data analytics, and more."
"My goal was to create an experience where project managers don't have to read through entire documents. Instead, they can ask a question and receive relevant point analysis. This analysis identifies the document and specific section where the information resides. Previously, users had to rely on these document references. Now, Azure OpenAI enhances the experience by providing the answer directly in the user's own language, relevant to their context."
"Two aspects I appreciate are the turnaround time and ease of use. As it's a managed service, the quick turnaround is beneficial, and the simple interface makes it easy to work with. Performance and scalability are also strong points since you can scale as needed."
"The product's initial setup phase was pretty easy."
"OpenAI's models are more mature than Watson's. They offer a wider range of features and provide richer outputs."
"The product saves a lot of time."
"Azure OpenAI has significantly reduced costs and increased efficiency in tasks such as aggressive testing of systems to avoid anomalies and trust issues."
"GPT was useful for our projects."
"A range of a a wide range of algorithms, EIM voice mails, which can be plugged in right away into your solution into into into our solution, and then have platform that provides know, to to come up with an operational solution really quick."
"I think the user interface is quite handy, and it is easy to use as compared to the other cloud platforms."
"I have seen measurable benefits from Google Cloud AI Platform."
"Since the model could be trained in just a couple of hours and deploying it took only a few minutes, the entire process took less than an hour."
"Some of the valuable features are the vast amount of services that are available, such as load balancer, and the AI architecture."
"The initial setup is very straightforward."
"The feedback left about these tools was really helpful and informative for us"
"The solution is able to read 90% of the documents correctly with a 10% error rate."
 

Cons

"I have found the tool unreliable in certain use cases. I aim to enhance the system's latency, particularly in responding to calls. Occasionally, calls don't respond, so I want to improve reliability."
"We are awaiting the new updates like multi-model capabilities."
"In the next release, they could enhance the product's features for even greater usability and efficiency."
"Maybe with the next release, the response will be more precise and more human-like."
"We encountered challenges related to question understanding."
"The fine-tuning of models with the use of Azure OpenAI is an area with certain shortcomings currently, and it can be considered for improvement in the future."
"Our customers are worried about data management, ethical, and security issues."
"Sometimes, the responses are repetitive."
"The model management on Google Cloud AI Platform could be better."
"Improvements in text extraction accuracy and pricing adjustments would be helpful."
"It could be more clear, and sometimes there are errors that I don't quite understand."
"The initial setup was straightforward for me but could be difficult for others."
"The solution can be improved by simplifying the process to make your own models."
"At first, there were only the user-managed rules to identify the best attributes of the individual. Then, we came up with a truth set and developed different machine learning models with the help of that truth set, so now it's completely machine learning."
"Customizations are very difficult, and they take time."
"The technical support from Google is not very fast. I think it is about a five out of ten even though they have courses online where I can learn a lot, if I really need support, I have to wait a very long time."
 

Pricing and Cost Advice

"According to the negotiations taking place and the contract, there is a need to make either monthly or yearly payments to use the solution."
"We started with monthly payments, but we plan to switch to yearly billing once we've stabilized our solution."
"I rate the product pricing six out of ten."
"It's a token-based system, so you pay per token used by the model."
"I'm uncertain about the licensing, specifically the pricing. This falls under the purview of other teams, particularly the sales teams. I am not informed about the pricing details."
"Cost-wise, the product's price is a bit on the higher side."
"The solution's pricing is normal worldwide but expensive in Turkey because Turkey's currency is different."
"The tool costs around 20 dollars a month."
"The pricing is on the expensive side."
"The solution has an attractive starting program, which costs only 300 USD for a duration of three months. During this period, one can accomplish a lot of work on the solution."
"The licenses are cheap."
"The price of the solution is competitive."
"For every thousand uses, it is about four and a half euros."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
13%
Manufacturing Company
11%
Educational Organization
5%
Computer Software Company
16%
Financial Services Firm
11%
Manufacturing Company
9%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Azure OpenAI?
The product is easy to integrate with our IT workflow.
What is your experience regarding pricing and costs for Azure OpenAI?
In the past, the primary expense involved token limitations which constrained scaling. Recent iterations have increased token allowances, mitigating some challenges associated with concurrent user ...
What needs improvement with Azure OpenAI?
Azure ( /products/microsoft-azure-reviews ) could significantly benefit from including more LLM models apart from OpenAI, as I often need to switch clouds when a model doesn't meet my requirements....
What do you like most about Google Cloud AI Platform?
A range of a a wide range of algorithms, EIM voice mails, which can be plugged in right away into your solution into into into our solution, and then have platform that provides know, to to come up...
What is your experience regarding pricing and costs for Google Cloud AI Platform?
For the most part, the pricing is perfect sinceit grows with the use of my app. In some cases, they could be more specific about the pricing, especially for some AI features.
What is your primary use case for Google Cloud AI Platform?
I use Google Cloud AI Platform due to Firebase and the many APIs that are available with it.
 

Overview

 

Sample Customers

Information Not Available
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Find out what your peers are saying about Azure OpenAI vs. Google Cloud AI Platform and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.