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Azure OpenAI vs Google Cloud AI Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure OpenAI
Ranking in AI Development Platforms
2nd
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
36
Ranking in other categories
No ranking in other categories
Google Cloud AI Platform
Ranking in AI Development Platforms
11th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the AI Development Platforms category, the mindshare of Azure OpenAI is 6.8%, down from 11.6% compared to the previous year. The mindshare of Google Cloud AI Platform is 3.1%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Development Platforms Mindshare Distribution
ProductMindshare (%)
Azure OpenAI6.8%
Google Cloud AI Platform3.1%
Other90.1%
AI Development Platforms
 

Featured Reviews

RC
AI Engineering Manager at a tech vendor with 10,001+ employees
Empowerment in regulatory content generation marred by inconsistency and hallucination issues
While it is good, we sometimes encounter hallucination issues, which is a significant concern. We are changing the prompt and fine-tuning it, but we still face some inconsistent behavior. We have specific instructions and keep the temperature very low to avoid overly generative responses, ensuring we receive specific answers from the particular source document without deviation; however, the results can sometimes vary. The main issue with Azure OpenAI is the inconsistency in output. We have a set template instruction, and it should generate within those parameters without any creativity because it's meant for regulatory authoring documents. The business provides the template instructions, and it should generate accordingly. While we have different prompts for various needs, sometimes it generates the correct results, and sometimes it does not, leading to inconsistency. For stability, based on the current model I am using, I would rate Azure OpenAI a 7 due to the ongoing hallucination issues.
TJ
Owner at Go knowledge
Streamlines app development with dynamic databases and an easy setup
I used Oracle APEX before Google Cloud AI Platform. Oracle APEX is a free tool, except for the Oracle database, which I can only use with it. To have more freedom, I chose Firebase and Google's solutions as it allows me to run it on a hosted server if I want to.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have many use cases for the solution, such as digitalizing records, a chatbot looking at records, and being able to use generative AI on them."
"The AI search functionality is particularly effective, as it creates summaries from data."
"Generative AI or GenAI seems to be the best part of the solution."
"Azure OpenAI is easy to use because the endpoints are created, and we just need to pass our parameters and info."
"Its versatility makes it incredibly useful for technical problem-solving, content creation, data analytics, and more."
"Our clients are interested in building knowledge bases, particularly in child welfare. In this domain, we focus on supporting caseworkers by compiling and organizing relevant information. This information is then stored in a database using a query. The database generates summaries and reminders for specific actions and even facilitates sending emails to parents or other relevant parties. The system's complexity is tailored to the specific needs of child welfare cases. Additionally, we're exploring opportunities to assist a healthcare organization. Specifically, we're working on streamlining the process of filling out forms required for insurance claims. This effort aims to ensure that hospitals can receive funding or payment for the care they provide."
"The product saves a lot of time."
"It's very easy to set up and easy to use; there is no issue with that."
"The solution is able to read 90% of the documents correctly with a 10% error rate, cutting the human intervention time by more than half compared to Microsoft's solution."
"We are trying our best to improve our existing models and privacy and to keep on updating it, and also we are trying to use reinforcement learning and separate APIs so that if a user wants to update their data, they can do so."
"Since the model could be trained in just a couple of hours and deploying it took only a few minutes, the entire process took less than an hour."
"A range of a a wide range of algorithms, EIM voice mails, which can be plugged in right away into your solution into into into our solution, and then have platform that provides know, to to come up with an operational solution really quick."
"Some of the valuable features are the vast amount of services that are available, such as load balancer, and the AI architecture."
"The initial setup is very straightforward."
"On GCP, we are exposing our API services to our clients so that they send us their information. It can be single individual records or it can be a batch of their clients."
"I have seen measurable benefits from Google Cloud AI Platform."
 

Cons

"In terms of scalability, I would rate it nine for technical ability to expand. However, from a cost perspective, I would rate it five because it is too costly."
"There are no available updates of information that are currently provided."
"Azure OpenAI is not an optimized tool yet, making it one of its shortcomings where improvements are required."
"Since we don't train the model on our data, it's a struggle to ensure OpenAI answers questions exclusively from our data. During user testing, we found ways to make the system provide answers from outside sources."
"Azure needs to work on its own model development and improve the integration of voice-to-text services, particularly for right-to-left languages such as Arabic and Urdu. The accuracy in these languages requires improvement."
"Azure OpenAI is not available in all regions, and its technical support should be improved."
"I have found the tool unreliable in certain use cases. I aim to enhance the system's latency, particularly in responding to calls. Occasionally, calls don't respond, so I want to improve reliability."
"The product must improve its dashboards."
"It could be more clear, and sometimes there are errors that I don't quite understand."
"I think it's the it it also has has evolved quite a bit over the last few years, and Google Cloud folks have been getting, more and more services. But I think from a improvement standpoint, so maybe they can look at adding more algorithms, so adding more AI algorithms to their suite."
"One thing that I found is that Azure ML does not directly provide you with features on Google Cloud AI Platform, whereas Vertex provides some features of the platform."
"The initial setup was straightforward for me but could be difficult for others."
"Improvements in text extraction accuracy and pricing adjustments would be helpful."
"The technical support from Google is not very fast. I think it is about a five out of ten even though they have courses online where I can learn a lot, if I really need support, I have to wait a very long time."
"Customizations are very difficult, and they take time."
"The solution can be improved by simplifying the process to make your own models."
 

Pricing and Cost Advice

"The cost is pretty high. Even by US standards, you would find it high."
"The licensing is interaction-based, meaning transactional. It's reasonably priced for now."
"The pricing is acceptable, and it's delivering good value for the results and outcomes we need."
"Cost-wise, the product's price is a bit on the higher side."
"The solution's pricing is normal worldwide but expensive in Turkey because Turkey's currency is different."
"The solution's pricing depends on the services you will deploy."
"We started with monthly payments, but we plan to switch to yearly billing once we've stabilized our solution."
"Azure OpenAI is a bit more expensive than other services."
"The price of the solution is competitive."
"The solution has an attractive starting program, which costs only 300 USD for a duration of three months. During this period, one can accomplish a lot of work on the solution."
"The pricing is on the expensive side."
"The licenses are cheap."
"For every thousand uses, it is about four and a half euros."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
10%
Comms Service Provider
7%
Computer Software Company
13%
Manufacturing Company
11%
Financial Services Firm
10%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise1
Large Enterprise19
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Azure OpenAI?
In terms of pricing for Azure OpenAI, I would rate it as average compared to Gemini. Currently, Gemini is becoming increasingly popular, which prompts leadership to consider a switch primarily due ...
What needs improvement with Azure OpenAI?
The customization option in Azure OpenAI is quite challenging because any customization must be done through the knowledge base since Azure OpenAI models cannot be trained. I must build a knowledge...
What is your primary use case for Azure OpenAI?
Azure OpenAI's main use case for me involves defining solutions for incident remediation where AI provides intelligence to solve problems, perform root cause analysis, or triage incidents or change...
What is your experience regarding pricing and costs for Google Cloud AI Platform?
For the most part, the pricing is perfect sinceit grows with the use of my app. In some cases, they could be more specific about the pricing, especially for some AI features.
What is your primary use case for Google Cloud AI Platform?
I use Google Cloud AI Platform due to Firebase and the many APIs that are available with it.
What advice do you have for others considering Google Cloud AI Platform?
I have knowledge of it, and I do recommend Google Cloud AI Platform to other people. I would definitely rate the overall solution as an eight out of ten.
 

Also Known As

No data available
Google Cloud for AI
 

Overview

 

Sample Customers

Information Not Available
Carousell
Find out what your peers are saying about Azure OpenAI vs. Google Cloud AI Platform and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.