No more typing reviews! Try our Samantha, our new voice AI agent.

Azure OpenAI vs Google Cloud AI Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure OpenAI
Ranking in AI Development Platforms
2nd
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
36
Ranking in other categories
No ranking in other categories
Google Cloud AI Platform
Ranking in AI Development Platforms
13th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the AI Development Platforms category, the mindshare of Azure OpenAI is 7.3%, down from 10.3% compared to the previous year. The mindshare of Google Cloud AI Platform is 3.0%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Development Platforms Mindshare Distribution
ProductMindshare (%)
Azure OpenAI7.3%
Google Cloud AI Platform3.0%
Other89.7%
AI Development Platforms
 

Featured Reviews

MA
Consultant/Owner at Transc byte
Intelligent incident remediation has improved and medical summaries are generated automatically
The customization option in Azure OpenAI is quite challenging because any customization must be done through the knowledge base since Azure OpenAI models cannot be trained. I must build a knowledge base and feed it so that it will learn from that knowledge base. This differs from other local LLMs that I can train directly. For integration of Azure OpenAI with other Azure services, I would rate it five out of ten because it is an open Azure product and integrations work well with Azure services. However, when it comes to services outside of Azure, integration is quite difficult and requires more exploration. It is not as convenient. The point for improvement is integration with third-party services, which has a gap that needs addressing. Regarding other points for improvement for Azure OpenAI, Azure OpenAI is performing well overall, but I believe their models should offer local dedicated models for customers. All data sent to the current models goes to public models. Azure OpenAI should provide solutions to deliver local dedicated models for customers and should enable model training based on customer data. Customers are mostly concerned about their data, so this option is not feasible as currently structured. Even if it were dedicated for the customer and not used by others, it still does not align with compliance requirements because it remains an open model.
TJ
Owner at Go knowledge
Streamlines app development with dynamic databases and an easy setup
I used Oracle APEX before Google Cloud AI Platform. Oracle APEX is a free tool, except for the Oracle database, which I can only use with it. To have more freedom, I chose Firebase and Google's solutions as it allows me to run it on a hosted server if I want to.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Azure OpenAI is used as chat services, allowing me to replace human tasks with analytical capabilities."
"Azure OpenAI is useful for benchmarking products."
"Generative AI or GenAI seems to be the best part of the solution."
"The product saves a lot of time."
"I would rate it a nine out of ten."
"The solution has a very drag-and-drop environment. Instead of coding something from scratch or understanding any concept in extensive depth before deployment, this is good. Plus, they have an auto dataset, which means you can choose any dataset they have instead of providing your own. So that's also pretty nice."
"Azure OpenAI has significantly reduced costs and increased efficiency in tasks such as aggressive testing of systems to avoid anomalies and trust issues."
"Our clients are interested in building knowledge bases, particularly in child welfare. In this domain, we focus on supporting caseworkers by compiling and organizing relevant information. This information is then stored in a database using a query. The database generates summaries and reminders for specific actions and even facilitates sending emails to parents or other relevant parties. The system's complexity is tailored to the specific needs of child welfare cases. Additionally, we're exploring opportunities to assist a healthcare organization. Specifically, we're working on streamlining the process of filling out forms required for insurance claims. This effort aims to ensure that hospitals can receive funding or payment for the care they provide."
"I have seen measurable benefits from Google Cloud AI Platform."
"We are trying our best to improve our existing models and privacy and to keep on updating it, and also we are trying to use reinforcement learning and separate APIs so that if a user wants to update their data, they can do so."
"I think the user interface is quite handy, and it is easy to use as compared to the other cloud platforms."
"The feedback left about these tools was really helpful and informative for us"
"Some of the valuable features are the vast amount of services that are available, such as load balancer, and the AI architecture."
"The initial setup is very straightforward."
"Since the model could be trained in just a couple of hours and deploying it took only a few minutes, the entire process took less than an hour."
"The platform's Google Vision API is particularly valuable."
 

Cons

"I noticed there are no instructional videos or guides on the network portal for initial configurations. There is limited information available, and this is a concern for me. I would like to see more resources and guides to address these issues."
"Azure needs to work on its own model development and improve the integration of voice-to-text services, particularly for right-to-left languages such as Arabic and Urdu. The accuracy in these languages requires improvement."
"The product must improve its dashboards."
"The main issue with Azure OpenAI is the inconsistency in output. We have a set template instruction, and it should generate within those parameters without any creativity because it's meant for regulatory authoring documents."
"We are awaiting the new updates like multi-model capabilities."
"We encountered challenges related to question understanding."
"I would like to see in the future that Azure OpenAI brings non-OpenAI models into their service because they currently do not have independent models and follow the OpenAI roadmap."
"Azure OpenAI is not an optimized tool yet, making it one of its shortcomings where improvements are required."
"The solution can be improved by simplifying the process to make your own models."
"I think it's the it it also has has evolved quite a bit over the last few years, and Google Cloud folks have been getting, more and more services. But I think from a improvement standpoint, so maybe they can look at adding more algorithms, so adding more AI algorithms to their suite."
"The model management on Google Cloud AI Platform could be better."
"The technical support from Google is not very fast. I think it is about a five out of ten even though they have courses online where I can learn a lot, if I really need support, I have to wait a very long time."
"Improvements in text extraction accuracy and pricing adjustments would be helpful."
"It could be more clear, and sometimes there are errors that I don't quite understand."
"One thing that I found is that Azure ML does not directly provide you with features on Google Cloud AI Platform, whereas Vertex provides some features of the platform."
"At first, there were only the user-managed rules to identify the best attributes of the individual. Then, we came up with a truth set and developed different machine learning models with the help of that truth set, so now it's completely machine learning."
 

Pricing and Cost Advice

"The cost is pretty high. Even by US standards, you would find it high."
"The platform offers a flexible pricing model which depends on the features and capabilities we utilize."
"It's a token-based system, so you pay per token used by the model."
"The cost is quite high and fixed."
"Cost-wise, the product's price is a bit on the higher side."
"If you consider the long-term aspect of any project, Azure OpenAI is a costly solution."
"According to the negotiations taking place and the contract, there is a need to make either monthly or yearly payments to use the solution."
"While the product meets our business requirements well, I consider it relatively expensive, especially for individual users like myself."
"The solution has an attractive starting program, which costs only 300 USD for a duration of three months. During this period, one can accomplish a lot of work on the solution."
"The pricing is on the expensive side."
"For every thousand uses, it is about four and a half euros."
"The price of the solution is competitive."
"The licenses are cheap."
report
Use our free recommendation engine to learn which AI Development Platforms solutions are best for your needs.
908,834 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
10%
Comms Service Provider
7%
Computer Software Company
12%
Comms Service Provider
11%
Financial Services Firm
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise1
Large Enterprise19
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Azure OpenAI?
In terms of pricing for Azure OpenAI, I would rate it as average compared to Gemini. Currently, Gemini is becoming increasingly popular, which prompts leadership to consider a switch primarily due ...
What needs improvement with Azure OpenAI?
The customization option in Azure OpenAI is quite challenging because any customization must be done through the knowledge base since Azure OpenAI models cannot be trained. I must build a knowledge...
What is your primary use case for Azure OpenAI?
Azure OpenAI's main use case for me involves defining solutions for incident remediation where AI provides intelligence to solve problems, perform root cause analysis, or triage incidents or change...
What is your experience regarding pricing and costs for Google Cloud AI Platform?
For the most part, the pricing is perfect sinceit grows with the use of my app. In some cases, they could be more specific about the pricing, especially for some AI features.
What is your primary use case for Google Cloud AI Platform?
I use Google Cloud AI Platform due to Firebase and the many APIs that are available with it.
What advice do you have for others considering Google Cloud AI Platform?
I have knowledge of it, and I do recommend Google Cloud AI Platform to other people. I would definitely rate the overall solution as an eight out of ten.
 

Also Known As

No data available
Google Cloud for AI
 

Overview

 

Sample Customers

Information Not Available
Carousell
Find out what your peers are saying about Azure OpenAI vs. Google Cloud AI Platform and other solutions. Updated: June 2026.
908,834 professionals have used our research since 2012.