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Azure OpenAI vs Google Cloud AI Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure OpenAI
Ranking in AI Development Platforms
1st
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
34
Ranking in other categories
No ranking in other categories
Google Cloud AI Platform
Ranking in AI Development Platforms
9th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the AI Development Platforms category, the mindshare of Azure OpenAI is 11.0%, down from 20.2% compared to the previous year. The mindshare of Google Cloud AI Platform is 3.6%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Development Platforms
 

Featured Reviews

Rafael Keller - PeerSpot reviewer
Creates effective scheduling agents with responsive AI capabilities
I am using it to create agents to schedule appointments for clinics and professionals in general. It serves both small and major companies. The primary use case involves creating agents Its ability to understand and respond well to queries, including language translation for clients, is…
HaiPham - PeerSpot reviewer
Helps with text extraction from images and has a straightforward setup process
We use Google Cloud AI Platform to extract text from images, such as forms.  The platform's Google Vision API is particularly valuable. It helps with text extraction from images.  Improvements in text extraction accuracy and pricing adjustments would be helpful. The solution is stable.  We have…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would rate it a nine out of ten."
"Two aspects I appreciate are the turnaround time and ease of use. As it's a managed service, the quick turnaround is beneficial, and the simple interface makes it easy to work with. Performance and scalability are also strong points since you can scale as needed."
"The document intelligence feature has significantly aided in our operations, facilitating the creation of descriptive content."
"GPT was useful for our projects."
"It is easy to integrate and develop a solution. Most customers are concerned about the security of their data and how cost-effective it is. We have developed some methodologies so that our customers will not be charged too much for these OpenAI services but will still get the same kind of performance and results. It's all developed on Azure, so customers also see its benefit."
"The most valuable feature is the ALM."
"Azure OpenAI is easy to use because the endpoints are created, and we just need to pass our parameters and info."
"The AI search functionality is particularly effective, as it creates summaries from data."
"The solution is able to read 90% of the documents correctly with a 10% error rate."
"The feedback left about these tools was really helpful and informative for us"
"I think the user interface is quite handy, and it is easy to use as compared to the other cloud platforms."
"Some of the valuable features are the vast amount of services that are available, such as load balancer, and the AI architecture."
"On GCP, we are exposing our API services to our clients so that they send us their information. It can be single individual records or it can be a batch of their clients."
"Since the model could be trained in just a couple of hours and deploying it took only a few minutes, the entire process took less than an hour."
"I have seen measurable benefits from Google Cloud AI Platform."
"The initial setup is very straightforward."
 

Cons

"The dialogue manager needs to be improved."
"The solution's response is a bit slow sometimes."
"Azure OpenAI is not an optimized tool yet, making it one of its shortcomings where improvements are required."
"In the next release, they could enhance the product's features for even greater usability and efficiency."
"There is room for improvement in their support services."
"There are certain shortcomings with the product's scalability and support team where improvements are required."
"One area for improvement is providing more flexibility in configuration and connectivity with external tools."
"There are no available updates of information that are currently provided."
"The technical support from Google is not very fast. I think it is about a five out of ten even though they have courses online where I can learn a lot, if I really need support, I have to wait a very long time."
"It could be more clear, and sometimes there are errors that I don't quite understand."
"Improvements in text extraction accuracy and pricing adjustments would be helpful."
"One thing that I found is that Azure ML does not directly provide you with features on Google Cloud AI Platform, whereas Vertex provides some features of the platform."
"The model management on Google Cloud AI Platform could be better."
"At first, there were only the user-managed rules to identify the best attributes of the individual. Then, we came up with a truth set and developed different machine learning models with the help of that truth set, so now it's completely machine learning."
"The solution can be improved by simplifying the process to make your own models."
"I think it's the it it also has has evolved quite a bit over the last few years, and Google Cloud folks have been getting, more and more services. But I think from a improvement standpoint, so maybe they can look at adding more algorithms, so adding more AI algorithms to their suite."
 

Pricing and Cost Advice

"Azure OpenAI is a bit more expensive than other services."
"The tool costs around 20 dollars a month."
"According to the negotiations taking place and the contract, there is a need to make either monthly or yearly payments to use the solution."
"The licensing is interaction-based, meaning transactional. It's reasonably priced for now."
"The solution's pricing depends on the services you will deploy."
"The cost is pretty high. Even by US standards, you would find it high."
"The solution's pricing is normal worldwide but expensive in Turkey because Turkey's currency is different."
"Cost-wise, the product's price is a bit on the higher side."
"The price of the solution is competitive."
"The licenses are cheap."
"The pricing is on the expensive side."
"For every thousand uses, it is about four and a half euros."
"The solution has an attractive starting program, which costs only 300 USD for a duration of three months. During this period, one can accomplish a lot of work on the solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
13%
Manufacturing Company
11%
Government
6%
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
10%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Azure OpenAI?
The product is easy to integrate with our IT workflow.
What is your experience regarding pricing and costs for Azure OpenAI?
In terms of pricing for Azure OpenAI, I would rate it as average compared to Gemini. Currently, Gemini is becoming increasingly popular, which prompts leadership to consider a switch primarily due ...
What needs improvement with Azure OpenAI?
While it is good, we sometimes encounter hallucination issues, which is a significant concern. We are changing the prompt and fine-tuning it, but we still face some inconsistent behavior. We have s...
What do you like most about Google Cloud AI Platform?
A range of a a wide range of algorithms, EIM voice mails, which can be plugged in right away into your solution into into into our solution, and then have platform that provides know, to to come up...
What is your experience regarding pricing and costs for Google Cloud AI Platform?
For the most part, the pricing is perfect sinceit grows with the use of my app. In some cases, they could be more specific about the pricing, especially for some AI features.
What is your primary use case for Google Cloud AI Platform?
I use Google Cloud AI Platform due to Firebase and the many APIs that are available with it.
 

Overview

 

Sample Customers

Information Not Available
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Find out what your peers are saying about Azure OpenAI vs. Google Cloud AI Platform and other solutions. Updated: July 2025.
864,053 professionals have used our research since 2012.