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Apptio Cloudability pros and cons

Vendor: Apptio
3.8 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Apptio Cloudability provides visibility and transparency in cloud spending, helping leadership with detailed insights.
Its standout features include customizable alerts, groups and views functionality, and the ability to create individual dashboards for each user.
Users benefit from cost savings through rightsizing recommendations and better AWS resource management, potentially saving hundreds of thousands annually.
Customer support from Apptio Cloudability and integration with existing cloud infrastructures offer valuable insights and cost management tools.
Apptio Cloudability's pricing is cost-effective, providing great reporting features that help reduce cloud costs across multiple teams and processes.

CONS

Technical support is often slow and not immediately responsive, with difficulty in reaching support staff directly by phone.
API functionality is lacking with insufficient documentation and complexity, hindering automation efforts.
There are limitations in analytics, including a short prediction window and inadequate predictive capabilities like linear regression for budgeting and allocations.
Data representation in dashboards has limitations, requiring enhancement in terms of customizable graphs and insights per team.
Integration with multiple cloud providers and data collection capabilities from cloud sources need improvement.
 

Apptio Cloudability Pros review quotes

reviewer2795433 - PeerSpot reviewer
Cloud Ops Lead at a tech vendor with 10,001+ employees
Jan 14, 2026
Cloudability positively impacts my organization by allowing for greater cost observability, which then drives better spending decisions and reduces costs.
reviewer2784351 - PeerSpot reviewer
Digital Marketing, Marketing Technology & Analytics Architect at a manufacturing company with 10,001+ employees
Dec 3, 2025
Cloudability has positively impacted my organization as it helps us understand cost utilization, make corrections, and understand the forecasting of the cost.
BapineeduBollempalli - PeerSpot reviewer
Enterprise Data Architect at LTIMindtree
Oct 23, 2025
Cloudability's customizable alerts help me maintain budgetary goals by providing recommendations and alerts on slot usages.
Learn what your peers think about Apptio Cloudability. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
904,748 professionals have used our research since 2012.
TS
Global FinOps Offer leader at Capgemini
Aug 29, 2024
All the tagging and mapping, which helps to create some virtual tags are useful features.
Vijay More - PeerSpot reviewer
Technical Lead at a financial services firm with 1,001-5,000 employees
May 22, 2024
Cloudability takes care of identifying and managing the cloud.
Manpreet_Singh - PeerSpot reviewer
Senior Principal Infrastructure Engineer at Mphasis
Mar 6, 2024
The support from IBM is fantastic
Sherri Wooldridge - PeerSpot reviewer
Principal Consultant at a tech consulting company with 501-1,000 employees
Mar 27, 2024
The most crucial feature in reducing my cloud costs has been the rightsizing recommendations, along with the dashboards that track reserved instance spending coverage and utilization. As for Cloudability's integration with our existing cloud infrastructure, it's not integrated directly into our AWS infrastructure but rather reads and pulls data from it, providing valuable insights and analysis for cost management.
Ana Marques - PeerSpot reviewer
Senior Project & FinOps Analyst at a computer software company with 501-1,000 employees
Nov 24, 2023
The tool helps us to resize on AWS correctly.
reviewer2310048 - PeerSpot reviewer
Architect- Cloud/Automation at a consultancy with 1,001-5,000 employees
Nov 15, 2023
The most valuable feature of the solution is its ability to create reports and dashboards.
Jerry J - PeerSpot reviewer
Consultant at IBM
Nov 3, 2023
We use the product to get a detailed level of transparency on the cloud strengths.
 

Apptio Cloudability Cons review quotes

reviewer2795433 - PeerSpot reviewer
Cloud Ops Lead at a tech vendor with 10,001+ employees
Jan 14, 2026
The IAM feature is something that we struggle with using.
reviewer2784351 - PeerSpot reviewer
Digital Marketing, Marketing Technology & Analytics Architect at a manufacturing company with 10,001+ employees
Dec 3, 2025
My experience with pricing, setup cost, and licensing was adequate, but it could be made better.
BapineeduBollempalli - PeerSpot reviewer
Enterprise Data Architect at LTIMindtree
Oct 23, 2025
Enhancements could be made in the user interface and customization, and leveraging GenAI would be an area for improvement in Cloudability.
Learn what your peers think about Apptio Cloudability. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
904,748 professionals have used our research since 2012.
TS
Global FinOps Offer leader at Capgemini
Aug 29, 2024
I would improve the integration, or the preparation of the integration, for a complex environment.
Vijay More - PeerSpot reviewer
Technical Lead at a financial services firm with 1,001-5,000 employees
May 22, 2024
There are also some limitations with the dashboards and data representation in Cloudability.
Manpreet_Singh - PeerSpot reviewer
Senior Principal Infrastructure Engineer at Mphasis
Mar 6, 2024
They can improve the custom range of the network.
Sherri Wooldridge - PeerSpot reviewer
Principal Consultant at a tech consulting company with 501-1,000 employees
Mar 27, 2024
I wish there was a feature to temporarily remove certain recommendations from the list for teams that couldn't implement them immediately. I believe Cloudability could improve its automation functionality and enhance cost allocation modeling.
Ana Marques - PeerSpot reviewer
Senior Project & FinOps Analyst at a computer software company with 501-1,000 employees
Nov 24, 2023
Cloudability needs to improve on data collection from cloud sources.
reviewer2310048 - PeerSpot reviewer
Architect- Cloud/Automation at a consultancy with 1,001-5,000 employees
Nov 15, 2023
In general, I feel Cloudability wasn't able to support many resources.
Jerry J - PeerSpot reviewer
Consultant at IBM
Nov 3, 2023
Cloudability needs to focus on more cloud providers.