Amazon Textract pros and cons

Name: Amazon Textract
Brand: Amazon Web Services (AWS)
Rating: 3.6 (4 reviews)

Vendor: Amazon Web Services (AWS)

3.6 out of 5

4 reviews
75% willing to recommend

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Pros & Cons summary

Amazon Textract reduces labor by extracting information with coordinates via API, automating data identification with key-value recognition for easy use. Integrating with Bedrock enhances LLM text processing. OCR technology supports analytics integration while AWS support surpasses Azure and Oracle. However, limitations exist in tabular data processing, handwriting accuracy, lack of offline mode, and integration with other systems, impacting reliability. Buyers should consider these factors when evaluating Amazon Textract's capabilities.

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Prominent pros & cons

PROS

Amazon Textract effectively reduces labor and manpower by extracting information with just one API call.

It has features that facilitate the use of analytics or intelligent automation with OCR, automatically identifying key and value pairs for easy data utilization.

It offers excellent support, superior to Azure and Oracle Cloud Infrastructure.

Integration with Bedrock allows for seamless passing of extracted document text to LLM using Bedrock.

Amazon Textract's ease of use is frequently praised, enhancing user experience.

CONS

Amazon Textract does not provide accurate results for handwritten items and documents with pencil marks.

Tabular data processing is ineffective for complex tabular structures.

The lack of an offline version hampers usage in areas with Internet issues, such as parts of India.

Integration with other systems could be more seamless.

Amazon Textract Pros review quotes

Malka Wijegooneratne

Software Engineer at Metatechno Lanka Company (Pvt.) Ltd.

Apr 9, 2025

Amazon Textract was easy to use.

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reviewer2753682

Machine Learning Engineer at a tech services company with 1,001-5,000 employees

Aug 29, 2025

With the help of Amazon Textract, we are reducing labor and manpower because with just one API call, we can get all the extracted information with its coordinates.

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Anuj Pratap Singh

Deputy Manager at Deloitte

Sep 2, 2025

Amazon Textract is superior because it has features that allow you to use analytics or intelligent automation with the OCR; it will automatically identify key and value pairs, so you can use the data easily.

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SomdipRoy

Solution Architect at Skillnetinc

Oct 17, 2025

The support is actually very good; I've worked with Azure and Oracle Cloud Infrastructure, but compared to the others, AWS support is excellent.

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Amazon Textract Cons review quotes

Malka Wijegooneratne

Software Engineer at Metatechno Lanka Company (Pvt.) Ltd.

Apr 9, 2025

The product has not given correct results for me. It was not accurate, especially with handwritten items and documents with pencil marks, which Amazon Textract failed to identify correctly.

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reviewer2753682

Machine Learning Engineer at a tech services company with 1,001-5,000 employees

Aug 29, 2025

Sometimes the tabular data does not process properly for complex tabular structures or complex tables.

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Anuj Pratap Singh

Deputy Manager at Deloitte

Sep 2, 2025

They should provide an offline solution because in many areas in India and outside, there are clients facing Internet issues.

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