My main use case for Akamai Managed Security Service is preventing attacks and improving incident response.
Managed attacks have been stopped quickly while incident response improves protection
What is our primary use case?
What is most valuable?
In my opinion, the best features that Akamai Managed Security Service offers are network visibility and the ability to stop attacks quickly and accurately.
These features of visibility and the ability to stop attacks quickly positively impacted my team's day-to-day work because at the time we worked with many financial institutions that were the target of constant attacks, and to support this number of intrusion attempts, Akamai Managed Security Service was a very useful tool.
Akamai Managed Security Service had a positive impact on my organization because, with previous tools, we did not have as much versatility or speed in decision-making about how to make the best defense and stop attacks without harming operations. Akamai Managed Security Service gave us the benefit of stopping the attack while keeping operations running, allowing us to work to prevent the attack from becoming even bigger.
What needs improvement?
Akamai Managed Security Service can be improved by lowering the price to make it more accessible for medium-sized and small companies.
For how long have I used the solution?
I have been working in my current area for eight years.
What do I think about the stability of the solution?
Akamai Managed Security Service was stable during the period I used it.
What do I think about the scalability of the solution?
In my experience, the scalability of Akamai Managed Security Service was infinite, with no limits to scaling. As our network grew, it always served us very well.
How are customer service and support?
The customer support for Akamai Managed Security Service ranged from average to good.
Which solution did I use previously and why did I switch?
I changed from another solution because Akamai Managed Security Service became very expensive, which is why we moved to open source solutions.
How was the initial setup?
We evaluated off-the-shelf market solutions before choosing Akamai Managed Security Service, but they were not well assimilated; the culture impacted our technical staff, and the delay in learning would also impact operations. We opted for Akamai Managed Security Service because we had the greatest ease and knowledge with it.
What was our ROI?
I cannot share metrics on return on investment while using Akamai Managed Security Service; I cannot say much about that subject.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup costs, and licensing was impactful, so much so that, with the current situation in my country, we had to suspend the services.
Which other solutions did I evaluate?
We evaluated off-the-shelf market solutions before choosing Akamai Managed Security Service, but they were not well assimilated; the culture impacted our technical staff, and the delay in learning would also impact operations. We opted for Akamai Managed Security Service because we had the greatest ease and knowledge with it.
What other advice do I have?
Akamai Managed Security Service helped my team respond quickly and accurately to a security incident, preventing the attack and stopping the intruder from going deeper into the company's network.
I do not have data on the reduction in incidents, but the response time became at most 30 minutes.
I would advise others considering Akamai Managed Security Service that it is a great experience; the product is good and actually very good. If I could, I would still be using Akamai Managed Security Service in the company. I gave this review a rating of 8.
