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Symantec Advanced Threat Protection Reviews

Vendor: Broadcom
3.9 out of 5
698 followers
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What is Symantec Advanced Threat Protection?

Symantec Advanced Threat Protection is a single unified solution that uncovers, prioritizes, and remediates advanced attacks. The product fuses intelligence from endpoint, network, and email control points, as well as Symantec’s massive global sensor network, to stop threats that evade individual security products. It leverages your existing Symantec Endpoint Protection and Symantec Email Security.cloud investments, so it does not require the deployment of any new agents. You can deploy a new installation of Symantec Advanced Threat Protection and start to discover suspicious activity in under an hour. Using the proven technology in Symantec Insight reputation based detection, Symantec SONAR behavioral analysis with the new Symantec Cynic sandbox and file analysis platform, Symantec Advanced Threat Protection provides better detection and prioritization than other vendors, allowing security analysts to “zero in” on just those specific security events of importance.

Get the Symantec Advanced Threat Protection Buyer's Guide and find out what your peers are saying about Symantec Advanced Threat Protection, Microsoft Defender for Office 365, Palo Alto Networks WildFire and more!
Symantec Advanced Threat Protection is the #16 ranked solution in top Advanced Threat Protection (ATP) solutions. PeerSpot users give Symantec Advanced Threat Protection an average rating of 7.8 out of 10. Symantec Advanced Threat Protection is most commonly compared to Microsoft Defender for Office 365: Symantec Advanced Threat Protection vs Microsoft Defender for Office 365. Symantec Advanced Threat Protection is popular among the midsize enterprise segment, accounting for 73% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 69% of all views.
Buyer's Guide
Symantec Advanced Threat Protection
May 2025
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Featured Symantec Advanced Threat Protection reviews

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Symantec Advanced Threat Protection mindshare

As of May 2025, the mindshare of Symantec Advanced Threat Protection in the Advanced Threat Protection (ATP) category stands at 2.1%, down from 2.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Advanced Threat Protection (ATP)

PeerResearch reports based on Symantec Advanced Threat Protection reviews

TypeTitleDate
CategoryAdvanced Threat Protection (ATP)May 29, 2025Download
ProductReviews, tips, and advice from real usersMay 29, 2025Download
ComparisonSymantec Advanced Threat Protection vs Microsoft Defender for Office 365May 29, 2025Download
ComparisonSymantec Advanced Threat Protection vs Microsoft Defender for EndpointMay 29, 2025Download
ComparisonSymantec Advanced Threat Protection vs Palo Alto Networks WildFireMay 29, 2025Download
Suggested products
TitleRatingMindshareRecommending
Microsoft Defender for Office 3654.28.8%96%52 interviewsAdd to research
Palo Alto Networks WildFire4.212.3%91%69 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Symantec Advanced Threat Protection offers real-time threat analysis, click-time URL protection, efficient endpoint-to-network protection, and robust integrations. Its features include advanced threat detection, email protection, and monitoring. Users value the platform's incident management, notification capabilities, and integration with SIEM tools like IBM QRadar. Endpoint Protection is notable for ease of use, fast deployment, and comprehensive security, including intrusion prevention and firewall features. Its stability and proactive threat response help safeguard against zero-day vulnerabilities.
  • "The technical support services are excellent."
  • "The product integrates well with our systems, and we have not encountered any problems."
  • "Symantec Endpoint Protection provides end-to-end protection. Along with antivirus protection, it has a lot of key areas, including intrusive prevention, firewall features, and application and device control."

Room for Improvement

Symantec Advanced Threat Protection requires a more intuitive user interface and enhanced customization for administrative tasks. Improvements are needed in support services, network-based threat protection, and compatibility with various operating systems. There is a demand for lower storage requirements as well as enhanced alerting and reporting capabilities. Users express a need for increased scalability, better pricing models, and improved behavioral detection algorithms. The integration with other platforms and the efficiency of cloud communications need enhancements.
  • "One area for improvement could be the pricing model."
  • "They could enhance the solution to work across all devices, including Android, iOS, and Mac, and make it more user-friendly."
  • "The product's support services need improvement."

Pricing

Symantec Advanced Threat Protection's pricing is perceived as fair and inexpensive by several users, though it's not the cheapest option available. The solution uses a yearly licensing model, with pricing influenced by the quantity of user licenses purchased. Some users mention the pricing is comparable with competitors, offering a more flexible license model than Fortinet. Despite some finding the price higher due to company changes, it remains an appealing choice for enterprise buyers.
  • "The price is quite expensive."
  • "Symantec Endpoint Protection has an average price."
  • "Symantec Advanced Threat Protection's pricing is comparable."

Popular Use Cases

Organizations primarily utilize Symantec Advanced Threat Protection for endpoint protection, safeguarding corporate laptops and servers from threats including Zero-Day attacks. They implement it for email threat security with automated scans and sandboxing, integrate it for network protection, and employ advanced antivirus capabilities. Many prefer its cloud-based deployment. This tool assists clients, especially in banking and financial sectors, by identifying and defending against both signature and non-signature virus attacks, along with offering firewall and malware protection.

Service and Support

Customer service and support for Symantec Advanced Threat Protection receive mixed feedback. Some find technical support responsible, helpful, and responsive, with easy access and satisfactory experience. Others report slow responses since the Broadcom acquisition, with inexperienced support staff unable to resolve issues promptly. While some rate support highly, others are dissatisfied with skills and response times. Communication through phone, email, and SMS is available, with satisfaction varying among users.

Deployment

Symantec Advanced Threat Protection's initial setup varies in complexity. Some find it very straightforward and fast, while others encounter challenges, particularly with documentation and complex setups involving databases and integrations. Deployment time depends on organizational requirements, existing architecture, and the number of endpoints. For larger environments, deployment may take months, but smaller setups often take hours or days. Configuration and monitoring are essential, influencing the setup's perceived complexity.

Scalability

Symantec Advanced Threat Protection is considered scalable by several users. Many have successfully deployed it across numerous nodes and licenses. They find it adaptable to both small and large environments, including hybrid setups, for consistent protection. Certain users note that the scalability works well with individual laptops and extensive deployments without licensing issues. However, a few have pointed out challenges in physical environments and desire better ease in scalability, rating it below perfect in some cases.

Stability

Users find Symantec Advanced Threat Protection generally stable and reliable with minimal issues. Frequent updates may cause temporary disruptions, particularly in on-premise settings. Some report blocking features as inherent rather than problematic. They rate its stability highly, often nine out of ten, and highlight its consistent performance evidenced by ninety-nine percent uptime and no significant crashes or bugs. Concerns are noted around growth strategy amidst increasing market competition.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Symantec Advanced Threat Protection Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Educational Organization
69%
Financial Services Firm
7%
Manufacturing Company
3%
Computer Software Company
3%
University
2%
Government
2%
Real Estate/Law Firm
2%
Retailer
2%
Insurance Company
2%
Hospitality Company
1%
Transportation Company
1%
Legal Firm
1%
Non Profit
1%

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Symantec Advanced Threat Protection customers

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Product Categories

Product Categories
Advanced Threat Protection (ATP)

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Symantec Advanced Threat Protection reviews

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TapabrataSamanta - PeerSpot user
Lead Architect at Zones
Verified user of Symantec Advanced Threat Protection
Jul 26, 2024
Reliable platform with effective integration capabilities

Pros

"The technical support services are excellent. "

Cons

"One area for improvement could be the pricing model."

What is our primary use case?

Our primary use case for the product is to provide advanced threat protection to our clients, primarily in the banking and financial sectors.

How has it helped my organization?

Symantec ATP has been beneficial in ensuring robust security for our clients. Its effectiveness in detecting and mitigating threats has improved customer satisfaction, evidenced by clients opting for renewals instead of switching to new products.

*Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Read full review (302 words)
Dennis O'Reilly - PeerSpot user
Cyber SecOps Principal at Dotcom Security
Verified user of Symantec Advanced Threat Protection
Nov 12, 2023
Provides end-to-end antivirus protection and has good stability

Pros

"Symantec Endpoint Protection provides end-to-end protection. Along with antivirus protection, it has a lot of key areas, including intrusive prevention, firewall features, and application and device control. "

Cons

"The product's support services need improvement. "

What is our primary use case?

We use the product to protect the environment with the help of antivirus and firewall features.

What is most valuable?

Symantec Endpoint Protection provides end-to-end protection. Along with antivirus protection, it has a lot of key areas, including intrusive prevention, firewall features, and application and device control. It can integrate with other Broadcom solutions, such as Symantec Messaging Gateway and Symantec DLP. If you want to send an email, it gets scanned through endpoint protection and DLP. We get all Symantec functionality in a single pane.

*Disclosure: My company has a business relationship with this vendor other than being a customer:
Read full review (345 words)
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Find out what your peers are saying about Symantec Advanced Threat Protection. Updated May 2025
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Kunjal Haria - PeerSpot user
Systems Manager at Muraspec Decorative Solutions Ltd
Verified user of Symantec Advanced Threat Protection
Jun 11, 2024
Reliable platform with valuable monitoring features

Pros

"The product integrates well with our systems, and we have not encountered any problems."

Cons

"They could enhance the solution to work across all devices, including Android, iOS, and Mac, and make it more user-friendly. "

What is our primary use case?

We primarily use the product to protect against malware, spyware, and hardware issues.

What is most valuable?

The platform is easy to use, which saves us a lot of time and effort. Monitoring is straightforward and efficient.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (283 words)
Pradeep Bedse - PeerSpot user
Infrastructure Team Lead at a comms service provider with 1,001-5,000 employees
Verified user of Symantec Advanced Threat Protection
Feb 28, 2023
Good antivirus protection but lacks next generation features

Pros

"The most valuable feature is NetFlow threat protection."

Cons

"Entire threat protection is not available for the advanced features."

What is our primary use case?

We use it for antivirus, as well as network threat protection. 

What is most valuable?

The most valuable feature is NetFlow threat protection.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (321 words)
PeerSpot user
Director Security Operations at a tech company with 201-500 employees
Verified user of Symantec Advanced Threat Protection
Oct 6, 2021
Integrated with an email security platform, protects against new threats, but needs tighter support for new OSs and is limited in behavioral and algorithm-based detection capabilities

Pros

"You don't have to buy a separate email security platform. You can enable that using their endpoint, and I like that. You don't have to have two agents running on the same box. "

Cons

"The support for new OSs and older OSs could be a little tighter. They need to be more upfront about what protection services they're going to provide on new OSs. I haven't seen the Windows 11 version out yet. It is either already released in Beta, or the Beta will be released soon. There could be a little bit more advanced updates on what they're doing to help protect Windows 11 environments. They can let us know in advance so that we know it is going to be protected. We can't roll out the new OS without putting end-point protection on it. So, they should tell us what is their support model for that, and what are they doing to protect Windows 11. They're not telling me, and that's a criticism. The same issue is applicable to all the other antivirus tools. It is not just Symantec; all of them have this problem."

What is our primary use case?

We use it for advanced antivirus protection. It is primarily used for protecting the workstations and servers from Zero-Day and other emerging threats. 

I am using its latest cloud-enabled version. Its deployment model varies. We recommend the full cloud version, so we try to get everybody moved over to the cloud. Most of the time, it is a hybrid for a while, until you get moved fully into the cloud.

What is most valuable?

You don't have to buy a separate email security platform. You can enable that using their endpoint, and I like that. You don't have to have two agents running on the same box. 

They have advanced their product line with other detection capabilities outside the traditional hashes. They have added Zero-Day in the emerging Advanced Threat Protection series. So, it gives the customers a better feel that they're protected. It is not just traditional AV-only protection. It also protects against new and emerging threats.

Its agent is also pretty solid. It is a good product.

*Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Read full review (933 words)
PeerSpot user
Manager, Information Technology at a consumer goods company with 11-50 employees
Verified user of Symantec Advanced Threat Protection
Jun 5, 2023
The solution can be set up to receive notifications

Pros

"What I like most about Symantec Advanced Threat Protection is its notification capability."

Cons

"The support has dropped down to a five out of ten."

What is most valuable?

What I like most about Symantec Advanced Threat Protection is its notification capability. Even if it's not anything credible, you're at least notified of it. Its active engine looks at anything hitting any ports that are accessible from the workstation all the way up to the gateway. It's like a constant analyzer checking the traffic and seeing if the traffic is within the specification of what is defined on your network. If it's some weird IP address, it's constantly assessing those stuff and looking for variations from what is established.

What needs improvement?

Usually, the technical support was very good, with proper guidance and help figuring out stuff. The support has dropped down to a five out of ten.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (243 words)
KG
Senior security officer at LIB
Verified user of Symantec Advanced Threat Protection
Sep 27, 2023
Can detect attacks and provides easy integration

Pros

"The Application Control code and the easy integration are valuable features. "

Cons

"The security features need to be improved. "

What is our primary use case?

 We use the solution for our service's inter-coolant rotations.

What is most valuable?

The Application Control code and the easy integration are valuable features. 

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (186 words)
Faisal Mian - PeerSpot user
CTO at ABM Info. tech
Verified user of Symantec Advanced Threat Protection
Nov 21, 2021
Easy to set up and quick to deploy but needs to be more scalable

Pros

"Technical support has been helpful and responsive."

Cons

"Scalability could be better. "

What is our primary use case?

We have two departments, two clients on Advanced Threat Protection.

Advanced Threat Protection usually helps in identifying and protecting against non-signature virus attacks. With this product, you can protect yourself from attacks.

What is most valuable?

The solution has proven so far to be quite stable.

It's mostly an effective product and it's good to have on the side.

We have found the initial setup to be simple. The deployment is also very fast.

Technical support has been helpful and responsive.

*Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Read full review (341 words)