What is our primary use case?
Robocorp is similar to any other tool. The difference is that it has a great opportunity to inbuilt Python within the product so that we'll have many doors open for AI or chatbot, and also, what is coming is still years. It would be great if Python is the background for Robocorp. That's what my personal understanding is after seeing the product.
How has it helped my organization?
In terms of licenses, there is a return on investment in that area. Other products are charged based on the licenses. However, Robocorp is not doing it that way. They are charging based on a run basis. Therefore, in that way, the company might benefit in terms of license costs and the return on investment, considering what they are putting in and what they are getting out of it.
What is most valuable?
Robocorp is based on Python, which is great because the future is Phyton. It supports Python runtime because of that, runtime also improves. Like any other RPA tool that I use, the performance also increases because of Python.
What needs improvement?
They should fully develop Robocorp Studio because it would attract a lot of people to the Robocorp platform. Right now, they have Visual Studio Code for traditional coding. If they are providing any studio with drag-and-drop functionality, it will help upcoming developers or CDM developers.
For how long have I used the solution?
I have been using this tool for the past six months. I don't use it frequently, maybe just on weekends, but I'm familiar with Robocorp and their top product in the RPA space. I use and develop automation tools. I got to know Robocorp through my manager, and we did some POCs. We liked their product and decided to implement it within the company.
We are not using the latest product. We are now in the right POC stage.
I'm familiar with the latest version as well. They have Robocorp Studio, which has a good workload and is still under development. It's not fully evolved like the one we use, but we are developing it using the VSCode tool.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
I rate the solution’s scalability an eight out of ten.
How are customer service and support?
We contacted customer support because we were very new to the product. So, when we were doing PoCs, we got help from the Robocorp technical support team, who helped us build our initial PoC bots within the company.
In the future, they need to increase the support team since the product is new to the market. They can help more people, and availability would also increase.
How would you rate customer service and support?
How was the initial setup?
The initial setup is not that much complex. It’s easier. There’s no comparison with any other product.
What was our ROI?
We see a return on investment with Robocorp as a solution. It is good because the licensing cost is low compared to others. The stability is also good.
What's my experience with pricing, setup cost, and licensing?
The price is good compared to other products. It is a little bit less. I strongly suggest this tool in terms of pricing.
What other advice do I have?
You should be familiar with traditional coding practices like Java and other programming languages. This way, you can easily understand and apply the suggested coding techniques, without feeling like you are using a different RPA product. Therefore, a person, coming from a technical and coding background can use it normally. If they come from tool-based products or different areas, they may find it more difficult to use the product.
Overall, I rate the solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
*Disclosure: My company does not have a business relationship with this vendor other than being a customer.