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Founder & Strategic Operations Partner at Profit Amplifications
Real User
Top 20Leaderboard
Highly-recommended and customizable solution for extensive data management
Pros and Cons
  • "I like the high level of customization in Notion."
  • "One area for improvement in the solution is the absence of integrated charts."

What is our primary use case?

I use Notion for both personal and business purposes as an operations consultant. My role involves constructing the backend infrastructure for B2B enterprises and facilitating team communications, file management, reporting, SOPs, and content resource management. Additionally, I use the solution for CRMs and pipelines, and I leverage integrations to connect and communicate between various data sources seamlessly.

What is most valuable?

I like the high level of customization in Notion. Unlike a few competitors, it allows me to arrange information according to my preferences, offering flexibility in displaying data. This feature has proven valuable, especially in managing overwhelming amounts of data. Tailoring the view to showcase key information simplifies the platform for users post-training, making it more user-friendly.

What needs improvement?

One area for improvement in the solution is the absence of integrated charts. I'm anticipating that update, which would significantly enhance company use cases. Currently, the workaround involves using third-party tools, which isn't ideal. Additionally, occasional loading issues, particularly with extensive databases, lead to some drawbacks. These aspects are my main pain points, and I'm hopeful these improvements will create a better experience.

What do I think about the stability of the solution?

The solution is stable. I rate it an eight out of ten.

What do I think about the scalability of the solution?

The solution is scalable. Notion caters to companies ranging from five figures to seven figures. Companies larger than seven figures may find it more suitable to build their own tailored solutions.I rate it an eight out of ten.

How are customer service and support?

I usually find solutions within the Notion community. The solution boasts a robust community compared to other software. A quick search or inquiry within their groups often provides the needed answers, so I've never had to reach out for support.

How was the initial setup?

The initial setup of the solution can be perceived as overwhelming by some users, although I find it interesting. It’s because the platform provides numerous templates, and you can find numerous templates online, as well. However, training is not always provided. In my experience, I started with basic tasks like note-taking and gradually learned to navigate and utilize more advanced features over time. Continuous learning is key, and despite the ongoing exploration of new formulas and techniques, I find myself quite comfortable building databases. It typically takes me under an hour, sometimes just a few hours, to accomplish complex tasks.

What's my experience with pricing, setup cost, and licensing?

Notion offers a free plan that covers most functionalities. Clients are only prompted to upgrade if they require AI capabilities, priced at $10 for unlimited usage, or if they need to add team members, typically around $10 per member. Additional features exist, but their use is limited. The need for team members or guests arises for better permission control over viewing specific pages, making management more straightforward. Comparatively, other tools often have less generous free plans with data or database access limitations.

What other advice do I have?

Before choosing a solution, I recommend outlining every database you want to build without delving too deeply into the technical aspects. Consider your needs from a high-level perspective, such as client communication, client portals, efficient file management beyond Google Drive, and financial management. Create a table and list tools, then personally evaluate each one based on your specific requirements. This personalized comparison will help you identify the solution that best meets your needs. Overall, I rate Notion a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Stefan Boeykens - PeerSpot reviewer
Sr. BIM Manager at D-studio
Real User
Leaderboard
Stable product with a valuable combination of structured text and databases
Pros and Cons
  • "The initial setup is easy."
  • "It is complicated to connect Notion with external systems."

What is our primary use case?

We use the application as a knowledge database to capture notes on different subjects.

What is most valuable?

The application's most valuable feature is the combination of structured text and databases.

What needs improvement?

It is complicated to connect Notion with external systems. We have to transfer the data or convert files into compatible formats for generating final reports. 

They should include a feature for queries within text documents, including snippets of databases and formulas.

For how long have I used the solution?

We have been using Notion for two years now.

What do I think about the stability of the solution?

It is a stable product. However, it works slowly for reloading large databases.

Which solution did I use previously and why did I switch?

I use EverNote and OneNote. Both platforms don't have a concept of structured databases similar to Notion.

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

The product's pricing depends on the usage plans. Currently, they offer a free plan for individual users with some limitations. I also have access to its educational plan, which is a bit more expensive. There are different plans with free versions. Further, we can subscribe to the paid versions depending on the use cases.

What other advice do I have?

There are plenty of products like Notion. For individual users, I recommend it because of the accessibility of the features. At the same time, I advise large organizations to compare a few different systems before making a purchase decision.

I rate Notion a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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