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Juniper Mist Edge Reviews

Vendor: Juniper
4.1 out of 5
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What is Juniper Mist Edge?

Juniper Mist Edge extends our microservices architecture to the campus, bringing agility and scale while enabling new applications at the edge. The Juniper Mist Edge uses the Juniper Mist Cloud and its distributed software architecture for scalable and resilient operations, management, troubleshooting, and analytics — all without the need for legacy wireless controllers.

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Juniper Mist Edge is the #15 ranked solution in top WAN Edge solutions. PeerSpot users give Juniper Mist Edge an average rating of 8.2 out of 10. Juniper Mist Edge is most commonly compared to Fortinet FortiGate: Juniper Mist Edge vs Fortinet FortiGate. Juniper Mist Edge is popular among the large enterprise segment, accounting for 63% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 13% of all views.
Buyer's Guide
WAN Edge
September 2025
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Juniper Mist Edge mindshare

As of September 2025, the mindshare of Juniper Mist Edge in the WAN Edge category stands at 1.5%, up from 1.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
WAN Edge Market Share Distribution
ProductMarket Share (%)
Juniper Mist Edge1.5%
Fortinet FortiGate20.6%
Cisco Catalyst SD-WAN14.7%
Other63.2%
WAN Edge
 
 
Key learnings from peers

Valuable Features

Juniper Mist Edge offers valuable features such as comprehensive visibility into network packets and insight into APs through its cloud portal and AI features. It exceeds solutions like NetCloud and Meraki by enabling enhanced troubleshooting and configuration, making it ideal for medium-sized businesses. Users appreciate its remote operation and AI enhancements, expressing a preference for Mist Edge's capacity to reveal and manipulate more network aspects than competitors like Meraki.
  • "AI-generated features in Juniper Mist Edge help to optimize network operations as AI is everything; it helps to simplify the management of infrastructure, assists in root cause analysis and identification of issues and resolution of those issues, and aids in what we call premium analytics to analyze what has gone wrong or the events on-site, providing feedback that would help to make some business-critical decisions."
  • "Juniper Mist Edge provides better support for medium-sized businesses."
  • "Juniper Mist Edge is valuable for its ability to troubleshoot and configure more things compared to Meraki."

Room for Improvement

Juniper Mist Edge needs improvements in its outdoor AP development and government compliance. Users suggest enhancing user-friendliness, deployment, and integration with managed cloud services. The price is a concern, deterring many potential customers due to its high cost, despite the solution's convenience and effectiveness. Additionally, there can be delays in information updating that require addressing.
  • "I think there is a need to improve the virtual edition or the virtual platform of Juniper Mist Edge, as I know that it was discontinued."
  • "Juniper Mist Edge can sometimes have a delay in information updating, which could be improved."
  • "Juniper Mist Edge can sometimes have a delay in information updating."

Pricing

  • "I believe we're getting some good discounts. We're paying less than $500 per AP. I don't know the annual maintenance cost."

Popular Use Cases

Juniper Mist Edge is used to manage and monitor wireless LANs, particularly in environments with both cloud and on-premises infrastructure. It acts as a wireless controller for local management of access points and facilitates WAN connection monitoring, aiding in troubleshooting with service providers. Users appreciate its reliability in delivering smooth Wi-Fi experiences, despite the cost. For centralized management, some integrate it with Flipper for single-dashboard reporting.

Service and Support

Juniper Mist Edge customer service is acknowledged for efficient support through a structured escalation system with levels one to three. Customers commonly bypass first-level support, opting to contact engineering directly due to familiarity from previous Motorola experience. The technical team is praised for quick responses via Mist ticketing, yet not all problems are resolved. Users find escalating to Level Two effective and generally avoid Level Three unless required. They find the support team responsive despite issues remaining unresolved.

Scalability

Juniper Mist Edge exhibits robust scalability, supporting large environments seamlessly. Organizations have deployed numerous Access Points globally without issues, and it is rated highly in terms of scalability. Additionally, its features make it more suitable for large enterprises when compared to competitors like Meraki, indicating its ability to meet the demands of growing infrastructures effectively.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our WAN Edge Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews
Manufacturing Company
13%
Computer Software Company
12%
Comms Service Provider
10%
Healthcare Company
9%
Retailer
7%
Financial Services Firm
7%
Legal Firm
6%
Outsourcing Company
6%
Government
4%
Real Estate/Law Firm
4%
University
3%
Energy/Utilities Company
3%
Educational Organization
3%
Non Profit
1%
Logistics Company
1%
Recreational Facilities/Services Company
1%
Renewables & Environment Company
1%
Insurance Company
1%
Hospitality Company
1%
Leisure / Travel Company
1%
Construction Company
1%

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Juniper Mist Edge customers

One Energy, UST Global, i3D.net, Hyland

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Product Categories

Product Categories
WAN Edge

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Juniper Mist Edge Reviews Summary
Author infoRatingReview Summary
Global Juniper Presales Engineer at Westcon-Comstor4.0I've found Juniper Mist Edge to be a scalable, stable, and AI-driven on-premises solution that simplifies network management. It offers strong value, though I’d like to see the discontinued virtual edition brought back and improved.
Network Infrastructure Lead (ITS1) at a government with 10,001+ employees4.0I use Juniper Mist Edge for monitoring our WAN connections, finding it more valuable than Meraki for troubleshooting and configuration. Although there can be delays in information updates, its enhanced visibility and feature manipulation significantly boost our ROI.
Senior Network and Cyber Security Engineer (Team Lead) at Excel Technologies ltd5.0I use Juniper Mist Edge for its reliability and smooth Wi-Fi solutions, although the high price is a concern. Despite being a valuable AI-enhanced product, the cost limits wider adoption. My experience with various Juniper products has been positive.
Assistant Manager, Technology & Service Delivery at Genex Infosys Ltd.3.0I use Juniper Mist Edge to manage our hybrid infrastructure, valuing its comprehensive network visibility. However, I find its deployment could be streamlined and struggle with ROI due to hardware issues, especially during power interruptions, affecting cost and performance.
Telecommunications Manager at a logistics company with 10,001+ employees4.5No summary available